The document discusses research from IDC on the costs of downtime and failures for Fortune 1000 companies. On average, unplanned application downtime costs $1.25-$2.5 billion per year, while infrastructure failures cost $100,000 per hour and critical application failures cost $500,000-$1 million per hour. DevOps approaches are expected to accelerate delivery by 15-20% on average and double the number of deployments per month within two years. Customizing current tools for DevOps has an 80% failure rate, making new tools critical. On average, 25% of a single application's life cycle costs are considered wasteful.