SlideShare a Scribd company logo
#TMwebinar
Sponsored by
The presentation will begin at the top of the hour.
A dial in number will not be provided.
Listen to today’s webinar using your computer’s
speakers or headphones.
Welcome to the webinar!
#TMwebinar
Sponsored by
	
   	
  
	
  	
  
Tools You Can Use
Audio Control
–  A dial in number will not be provided.
–  Adjust the volume by sliding the
indicator in the Media Player box to the
right.
–  Also check your computer’s volume for
external speakers or headsets.
#TMwebinar
Sponsored by
Tools	
  You	
  Can	
  Use	
  
Resources
HRCI & SHRM
TM Webinars
Speaker Bios
Media Player
Q&A
Slides
Twitter
Help
Post Event
EvaluationShare This
Group Chat
#TMwebinar
Sponsored by
Tools You Can Use
Q&A and Live Group Chat
–  Enter your first name and initial
and join the live discussion with
other webinar attendees
–  Enter technical or content-
related questions into the Q&A
box
–  Type your question in the space
at the bottom.
–  Click “Submit.”
	
   	
  
	
  	
  
	
   	
  
	
  	
  
Q&A
Group Chat

Recommended for you

Journey to a Lean Enterprise: New Frontiers
Journey to a Lean Enterprise: New FrontiersJourney to a Lean Enterprise: New Frontiers
Journey to a Lean Enterprise: New Frontiers

Recorded webinar: http://slidesha.re/1fqHvei Subscribe: http://www.ksmartin.com/subscribe Karen’s Books: http://ksmartin.com/books This is material from a webinar regarding the problem with tools-centric approaches to Lean transformation, and where the opportunities lie for a more successful journey. Over the past two years we've begun to learn more deeply about what REALLY makes the Toyota Production System tick. We've learned that, while tools are necessary, they are not sufficient for creating a Lean enterprise. Leadership, culture, and problem-solving proficiency are common missing links that slow organizational transformation, creating the need to build new skills.

katakaizena3
Intelligent Automation process selection workshop 101
Intelligent Automation process selection workshop 101Intelligent Automation process selection workshop 101
Intelligent Automation process selection workshop 101

How to assess opportunities for functions across the business, and identify low-hanging fruits. How to identify what you "should" automate, rather than what you "can". Assessing whether to hit the ground running with an imperfect solution, or wait and go with a more robust solutions. Choosing a process for a PoC/Pilot. Identifying the quick and easy wins...

robotic process automationrpa pilotrpa poc
The Evolution of HR: Is Recruiting HR Too?
The Evolution of HR: Is Recruiting HR Too?The Evolution of HR: Is Recruiting HR Too?
The Evolution of HR: Is Recruiting HR Too?

Sarah Brennan, Principal Consultant, Talent Acquisition at Cornerstone OnDemand, provides easy-to-understand insights on: o Evolution of the role of recruiting in business from reactive to strategic partners o How a unified approach to looking at talent acquisition can benefit core HR and business drivers o The impact employment branding and candidate experience have on influencing employee engagement and retention (and vice versa)

human resourcesemploymentcornerstone ondemand
#TMwebinar
Sponsored by
	
   	
  
	
  	
  
Tools You Can Use
Twitter
-  Click “Post” in the Twitter widget.
#TMwebinar
@TalentMgtMag
#TMwebinar
Sponsored by
	
   	
  
	
  	
  
1. May I receive a copy of the slides?
YES! Click on the resource list located on the top right
portion of your screen.
2. May I review the webinar recording at a later date?
YES! You may log in again using today’s link to review the
presentation on-demand.
3. Is this webinar HRCI or SHRM certified?
YES! The HRCI and SHRM certification codes will appear
in the box to the right of the slides after the required
watch-time has elapsed.
Frequently	
  Asked	
  Ques6ons	
  
#TMwebinar
Sponsored by
	
   	
  
	
  	
  
Brave'a	
  Hassell	
  
Associate	
  Editor	
  
Talent	
  Management	
  magazine	
  
It’s	
  Not	
  About	
  Ra6ngs,	
  It’s	
  About	
  
Enabling	
  Employee	
  Performance:	
  
TIAA’s	
  Journey	
  
#TMwebinar
Sponsored by
John	
  Cendroski 	
   	
  	
  
Senior	
  Talent	
  Management	
  Advisor	
  
TIAA	
  
It’s	
  Not	
  About	
  Ra6ngs,	
  It’s	
  About	
  
Enabling	
  Employee	
  Performance:	
  
TIAA’s	
  Journey	
  
Michelle	
  Shail 	
   	
  	
  
Manager	
  of	
  Talent	
  Management	
  
TIAA	
  

Recommended for you

STRATEGIC WORKFORCE PLANNING: WHERE HR AND FINANCE MEET
STRATEGIC WORKFORCE PLANNING: WHERE HR AND FINANCE MEETSTRATEGIC WORKFORCE PLANNING: WHERE HR AND FINANCE MEET
STRATEGIC WORKFORCE PLANNING: WHERE HR AND FINANCE MEET

In today’s dynamic business world, it is imperative to be able to react proactively to changes in the macro and micro environments with a strategy for all of your business’s investments, including their most important and largest asset, their employees. In their workforce planning efforts, C-suite leaders have to plan for critical roles and competencies that address the demand for candidates and ensure it aligns with the company’s business strategy. Join us for the webinar, Strategic Workforce Planning: Where HR and Finance Meet, to learn how Oracle’s Strategic Workforce Planning Cloud Service (SWPCS) can help today’s HR leaders align future human capital needs with future strategic decisions of the C-suite. SWPCS provides the ability to visualize scenarios with an infinite amount of options to help determine the best approach to both tactical and strategic decisions. Learn how your organization can benefit from resource efficiency, global strategy alignment and cross-departmental collaboration through SWPCS. What Attendees Will Learn: The steps and best practices on how to execute Strategic Workforce Planning in your organization. How human resources can collaborate with finance departments to align future human capital needs with future strategic decisions of the business. How to use the tool to identify current skill gaps and forecast future workforce needs. Examples of what-if scenarios with data and input from the HR and Finance management systems that can help prepare for the unexpected and establish action plans. This event is co-hosted by Baker Tilly and Oracle. By clicking the ‘Register’ button, Baker Tilly and Oracle will have access to your personal information, and all may communicate with you regarding this event and their other products and services. Each party will be responsible for managing their own use of your personal information. We recommend you review the privacy policies of Baker Tilly and Oracle to address any questions you have regarding their handling of your personal information.

Digital onbaording edited version
Digital onbaording edited versionDigital onbaording edited version
Digital onbaording edited version

THIS PRESENTATION WILL GIVE YOU A VERY CLEAR CUT INFO ABOUT CURRENT SCENARIO OF HIRING AND SOME TIPS TO IMPROVE NEW HIRING

how to hire new candidateshr
Culture U certification and lists 2020
Culture U certification and lists 2020 Culture U certification and lists 2020
Culture U certification and lists 2020

The document discusses how Great Place to Work determines certification and rankings for best workplaces. It describes the methodology, which involves a large global study that surveys over 11.5 million employees across 10,000 companies in 90 countries. Companies are evaluated on 5 dimensions: trust, innovation, values, leadership effectiveness, and human potential. To be certified or make the best workplace lists, companies must meet survey distribution requirements, provide a culture brief, and may undergo an in-depth culture audit that examines distinguishing practices. The goal is to understand what drives companies' results and share best practices that benefit all employees.

It’s Not About Ratings, It’s About
Enabling Employee Performance:
TIAA’s Journey
John Cendroski – Senior Talent Management Advisor
Michelle Shail – Manager, Talent Management
May 2016
Who is TIAA?
Facts and Figures as of Q1 2016 , see tiaa.org for more information
10
Why Transform Performance Management?
Performance
Management
Transformation
CHRO and HR
Leadership Team
Call to Action
Performance
Management Trends
in the External
Market
Employee Survey
Feedback on
Performance
Management
Understanding the Real Problem
Actions to understand the “problem”:
•  Quantitative and qualitative analysis of employee survey data from
the last five years.
•  Innovation workshop with employees from all business areas and
levels.
•  Partnered with
o  Data and insights
o  Connections and guidance
•  Conducted direct benchmarking with over 35 companies
o  Focused and expedited our design and development
DirectBenchmarking
for:

Recommended for you

THE NEW VUCA WORLD – CREATING ALIGNMENT FOR STABILITY!
THE NEW VUCA WORLD – CREATING ALIGNMENT FOR STABILITY!THE NEW VUCA WORLD – CREATING ALIGNMENT FOR STABILITY!
THE NEW VUCA WORLD – CREATING ALIGNMENT FOR STABILITY!

The world at large is ever-changing, and our organizations and employees are doing all we can to keep up. The days of going off to a strategic planning retreat, planning a five-year vision and executing it are gone. We now operate in a world that is VUCA — Volatile, Uncertain, Complex and Ambiguous. What do you as the HR leader have to do to adapt to this new and ever-changing world? We will identify common needs of HR functions today and give tips and suggestions to align HR with the changes in the organization, ensure you gain the resources you need and establish yourself as the visionary team member that is helping to drive your organization forward. Learning objectives: What is the VUCA world? Evaluate what areas of HR will be impacted by changes. Establishing and advocating for needs of HR and your employees. Aligning processes with the new initiatives in your organization.

Reassessing Your KPIs to Measure Shared Services Performance that Counts
Reassessing Your KPIs to Measure Shared Services Performance that CountsReassessing Your KPIs to Measure Shared Services Performance that Counts
Reassessing Your KPIs to Measure Shared Services Performance that Counts

This document discusses how to reassess KPIs for shared services to better measure performance. It recommends that KPIs not just focus on internal metrics but also include upstream measures outside direct control. KPIs should also consider the end-to-end process and not just outputs. Developing the right KPIs requires involvement from multiple levels of the organization and customers, and is an ongoing process that considers automation and focuses on key metrics rather than a comprehensive set.

kpisshared servicesmetrics
SHRM-Atlanta 082214
SHRM-Atlanta 082214SHRM-Atlanta 082214
SHRM-Atlanta 082214

The document provides guidance on developing an effective business case to obtain approval and support for HR initiatives. It emphasizes the importance of clearly articulating the business need, determining the proposed solution, and linking the initiative to organizational priorities and goals. The business case should identify solutions, use quantitative and qualitative data, and frame the issue for the relevant decision makers. An example business case is presented that gained approval for a career development portal by demonstrating how it would increase employee engagement and retention, which are drivers of productivity, satisfaction and revenue. Developing the business case requires engaging leaders, understanding stakeholders, tailoring the presentation to the audience, and being prepared to address questions.

Poll #1
What is your organization’s plan for performance ratings?
A.  Our organization has already eliminated ratings, and we are very happy with
the change.
B.  Our organization has already eliminated ratings, and we regret the change.
C.  We are seriously considering eliminating ratings.
D.  We have no plans to eliminate performance ratings.
E.  I am not sure what we are planning.
TIAA CONFIDENTIAL. NOT FOR DISTRIBUTION. 13
Goal Setting
The Real Problem
The Wrong Question The Right Questions
ý  Should we eliminate formal reviews
and/or ratings?
þ  How can we develop a PM process that will
drive desired business outcomes?
þ  What PM process will best fit our culture?
Set goals that are:
•  Challenging and aligned to
strategies
•  Dynamic and flexible in
duration (6 months, 18
months, etc.)
•  Ongoing, both positive and
constructive
•  Enhance manager capabilities
•  Provide peer-to-peer and
upward feedback mechanisms
•  Differentiate performance
•  Transparent link to
compensation
•  Eliminate perception of forced
distribution
Coaching &
Feedback
Reviews
Setting the Strategy for Performance Management
15
FROM
Compliance
Focus
Increase frequency of feedback &
coaching
TO Coaching Focus
Build manager capability
Incorporate accountability for both results
and behaviors
Simplify the system and process ; reduce
documentation requirements
Change Sponsors:
Performance Management Ambassadors | CHRO | Comp | Employee Relations | Legal | HRBPs |
HRIS | SVP Talent Management | Office of Business Effectiveness
Quick Wins
Quick Wins
•  Bite-sized resources - one-page
conversation guides and bite-sized
videos
•  Streamline system steps - less
required fields and approvals
•  Consolidate resources - one-stop-
shop location

Recommended for you

IBM Smarter Workforce Summit Toronto 2015: Getting Better Together: Enabling ...
IBM Smarter Workforce Summit Toronto 2015: Getting Better Together: Enabling ...IBM Smarter Workforce Summit Toronto 2015: Getting Better Together: Enabling ...
IBM Smarter Workforce Summit Toronto 2015: Getting Better Together: Enabling ...

IBM Smarter Workforce Summit Toronto 2015: TD Bank presents: Getting Better Together: Enabling Talent Acquisition Transformation

torontotd banksmarter workforce summit
Business Performance & Strategic HR
Business Performance & Strategic HRBusiness Performance & Strategic HR
Business Performance & Strategic HR

Presented by: Mike Erlin, Managing Director, Australia & New Zealand Some questions we answer: Compliance •Where do the highest risk levels reside & why? •What are my risks if employees do not finish a course on time? Succession Planning •Which employees are ready for a new role? Career Mobility •What are possible career paths based on current role and career interests? Employee Growth •What is my employee’s potential for new roles & how can I best develop them? Learning & Development •What courses drive the most impactful development? •How can I effectively assign courses & optimise our catalog?

cornerstone ondemandbusinessaustralia
InterSystems Global Summit 2011 Presentation: Attracting, Hiring and Keeping ...
InterSystems Global Summit 2011 Presentation: Attracting, Hiring and Keeping ...InterSystems Global Summit 2011 Presentation: Attracting, Hiring and Keeping ...
InterSystems Global Summit 2011 Presentation: Attracting, Hiring and Keeping ...

The document discusses how John Paladino improved his company's process for attracting, hiring, and retaining top talent. He took responsibility for recruiting, clearly defined what constituted top talent, streamlined the hiring process, and developed ongoing pipelines of qualified candidates. These changes improved hiring metrics like time to fill positions and cost per hire while increasing management confidence in the quality of new hires.

employee recruitmentemployee retentiontalent
Quick Wins cont.
One-Page Conversation Guides Bite-Sized Videos
Performance Management Pilot
Approach to Change Management
18TIAA CONFIDENTIAL. NOT FOR DISTRIBUTION.
Pilots Approach
Pilots
1.  Get Feedback Tool - peer-to-peer
feedback exchange tool
2.  “How” (Behavior) Goals – linked to
Leadership Competency Model
3.  Quarterly Check-Ins – eliminating
formal mid-year review
Pilot 1: Get Feedback Tool
•  Feedback can be requested
in the form of open-ended
questions
•  Employees select who
provides and who views the
feedback
•  Feedback can be given
anonymously
•  Feedback can be pulled into
reviews

Recommended for you

Attracting and engaging the talent your organization needs
Attracting and engaging the talent your organization needsAttracting and engaging the talent your organization needs
Attracting and engaging the talent your organization needs

The document discusses best practices for attracting talent including investing in skilled recruiters, building relationships with hiring managers, treating recruiting like sales, and using data and tools to improve processes. It notes the top sources of candidates are job boards, internal candidates, and referrals. The presentation encourages analyzing current recruiting efforts, prioritizing areas for improvement, partnering with vendors that support goals and defining desired outcomes and ROI when selecting technologies. The speaker's company, Novotus, provides customized recruiting solutions including sourcing and recruitment process outsourcing.

attracting talenthiringrecruitment
Learning and Business Impact: Making the Case through Metrics and Analytics
Learning and Business Impact: Making the Case through Metrics and AnalyticsLearning and Business Impact: Making the Case through Metrics and Analytics
Learning and Business Impact: Making the Case through Metrics and Analytics

Proving the impact of a single learning investment is relatively easy. Answering the broader question of “What impact is L&D having on the business?” is hard. In this Spotlight webinar, Ericsson’s global head of learning measurement and analytics will share how he’s guiding assessment, evaluation and measurement strategies that provide data to help executives understand the impact of employee learning on business performance. During this session, attendees will: Identify ways that analytics is shaping learning measurement. Describe components of a measurement map. Identify the level of measurement maturity in their organization.

HR Webinar: Technology Opens New Paths for HR and Business
HR Webinar: Technology Opens New Paths for HR and BusinessHR Webinar: Technology Opens New Paths for HR and Business
HR Webinar: Technology Opens New Paths for HR and Business

Technology is EVERYWHERE! We see it in our work, in our personal lives, and certainly in HR. But can technology help HR guide and align the workforce to organization goals? Employers, HR, and workers will experience the newest technologies soon, can HR leverage it to the betterment of the organization’s culture? Join us for a look into the trending technologies that are allowing HR to build new paths to workforce development and engagement. We will examine the connection between the organizational directives, how the workforce can accomplish those goals through continuing collaboration and innovation, and how HR can be the change agent, using technology, to impact the working and personal lives of the worker. We will look into the life cycle of the worker and discuss the various technologies supporting of the various areas of Human Resources programs and what considerations might be needed to use that technology. And lastly, we will look at the NEW corporation mission and structure that is taking hold across the globe.

hr webinarsfree hr webinarsworkforce management webinars
Pilot 2: “How” (Behavior) Goals & Ratings
Employees
submit 3 to 5
Results Goals
Results
(What)
Goals
CHARACTERPEOPLEQUALITY
3 Behavior
(How) Goals
2016
Goals
Automatically Cascaded
Pilot 3: Quarterly Check-Ins
Promotes
ongoing
coaching and
feedback
Eliminates
formal Mid-Year
Review
Reduces
documentation
requirements
Employees save
1-3 hours and
managers 5-18
hours per year!
Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sept | Oct | Nov | Dec
Check-in & Goal Setting Check-in
2016
Check-in Check-in & YE Review
Poll #2
What is the estimated time saving for employees, managers and Human
Resources by eliminating the formal Mid-Year Review process?
A)  5,000 hours
B)  28,800 hours
C)  71,500 hours
TIAA CONFIDENTIAL. NOT FOR DISTRIBUTION. 23
Measures of Success
Quick Wins
•  Usage metrics
•  Feedback from users
•  Connection to pilots
•  Performance Management
Ambassador feedback

Recommended for you

IS IT TIME TO RESHAPE YOUR LEADERSHIP DEVELOPMENT STRATEGY?
IS IT TIME TO RESHAPE YOUR LEADERSHIP DEVELOPMENT STRATEGY?IS IT TIME TO RESHAPE YOUR LEADERSHIP DEVELOPMENT STRATEGY?
IS IT TIME TO RESHAPE YOUR LEADERSHIP DEVELOPMENT STRATEGY?

Leadership development today is not delivering on board level expectations and research shows there are issues in developing leaders just-in-time and in a consistent and cost-effective way. There’s a growing need for organizations to completely rethink how they develop their leaders. This session will demonstrate how leadership development can deliver on its promise and how you can tune your LD-strategy and offer tomorrow’s needs. The learning objectives for this interactive session are: Understand the current state of leadership development in organizations Explore the reasons why LD often fails today Provide a leadership development framework to enable performance for all leader Review key metrics and enablers for leadership development

Appraisal Workshop
Appraisal WorkshopAppraisal Workshop
Appraisal Workshop

The document discusses effective performance appraisals and reviews. It provides tips for conducting appraisals, including allowing employees to review relevant data beforehand, basing appraisals on objective data, providing both positive and improvement feedback, and ending on a positive note by setting improvement objectives and giving employees a good reputation to live up to. Conducting regular feedback meetings helps address the top reasons employees leave by providing recognition, opportunities for growth, and two-way communication.

Workshop manager performance appraisal
Workshop manager performance appraisalWorkshop manager performance appraisal
Workshop manager performance appraisal

Workshop manager job description,Workshop manager goals & objectives,Workshop manager KPIs & KRAs,Workshop manager self appraisal

Measures of Success
Pilots
•  Voluntary sign up
•  Pre- and post-surveys to measure
impact of pilot
•  Focus group feedback
•  Performance Management
Ambassador feedback
Lessons Learned
Understand external trends AND what your employees want. Don’t jump on the
bandwagon without thinking through why you are making change and what the
desired results are that you want to accomplish.
Engage stakeholders early and often, including leadership.
Get employee buy-in – identify Ambassadors in the business to drive
your message.
Ask these 3 questions:
•  1. What business outcomes are you trying to drive?
•  2. What other HR processes are interdependent with the performance
management process? What guard rails do these connections provide?
•  3. What will best fit your culture?
Changes are not going to happen overnight. Resist the
temptation to expect results quickly. This is a multi-year change.
Lesson1Lesson2Lesson3Lesson4Lesson5
Group chat question
What’s the #1 piece of advice you would share for organizations thinking about
redesigning their performance management process?
TIAA CONFIDENTIAL. NOT FOR DISTRIBUTION. 27
Q&A
TIAA CONFIDENTIAL. NOT FOR DISTRIBUTION. 28

Recommended for you

Performance Management Training
Performance Management TrainingPerformance Management Training
Performance Management Training

Performance management is an ongoing process that aligns employee performance with business goals. It has four key steps: defining goals, planning performance, coaching performance, and reviewing performance. Effective performance management provides employees with direction, benchmarks progress, and builds confidence. Regular feedback is important to motivate employees and address any issues. Formal annual reviews measure what employees have achieved against their goals and assess their behavior and development needs. The goal is to both develop and motivate high performers, as well as address issues with poor performers.

tourismbusinessperformance management
Performance Appraisal Training
Performance Appraisal TrainingPerformance Appraisal Training
Performance Appraisal Training

This document provides an overview of the performance appraisal process at the Foundation for California Community Colleges. It discusses the purpose of performance appraisals, the performance management cycle which includes goal setting, feedback, and reviews. It outlines how to develop SMART goals and assess performance. The foundation's performance appraisal process involves self-evaluation, supervisor assessment, and a performance appraisal meeting. The performance appraisal form sections are also summarized, including rating employee goal completion, setting new goals, assessing competencies, reviewing job descriptions, and obtaining signatures.

Performance management workshop
Performance management workshopPerformance management workshop
Performance management workshop

This document provides an overview of managing employee performance. It discusses understanding employment law and procedures for managing staff such as disciplinary processes. Typical problems with employees like lateness and errors are outlined. The importance of managing employees is explained in terms of return on investment, costs of recruitment, and morale. Proper procedures include setting standards, appraisals, warnings, and training plans. Dismissal should only be a last resort. Support services from Aventi HR are presented.

#TMwebinar
Sponsored by
	
   	
  
	
  	
  
Register for the next Webinar!
The Future of HR Technology
Thursday, June 16, 2016
Webinars start at 2 p.m. Eastern / 11 a.m. Pacific
Register for all upcoming Talent Management
Webinars at www.talentmgt.com/webinars
OR click the icon on the widget bar!

More Related Content

What's hot

Love 'em with data: DocuSign’s signature weapon in elevating the recruiter | ...
Love 'em with data: DocuSign’s signature weapon in elevating the recruiter | ...Love 'em with data: DocuSign’s signature weapon in elevating the recruiter | ...
Love 'em with data: DocuSign’s signature weapon in elevating the recruiter | ...
LinkedIn Talent Solutions
 
IBM Smarter Workforce Summit Toronto 2015: Changing Culture and Driving Perfo...
IBM Smarter Workforce Summit Toronto 2015: Changing Culture and Driving Perfo...IBM Smarter Workforce Summit Toronto 2015: Changing Culture and Driving Perfo...
IBM Smarter Workforce Summit Toronto 2015: Changing Culture and Driving Perfo...
IBM Smarter Workforce
 
Daily Management Systems
Daily Management SystemsDaily Management Systems
Daily Management Systems
TKMG, Inc.
 
Journey to a Lean Enterprise: New Frontiers
Journey to a Lean Enterprise: New FrontiersJourney to a Lean Enterprise: New Frontiers
Journey to a Lean Enterprise: New Frontiers
TKMG, Inc.
 
Intelligent Automation process selection workshop 101
Intelligent Automation process selection workshop 101Intelligent Automation process selection workshop 101
Intelligent Automation process selection workshop 101
Chazey Partners
 
The Evolution of HR: Is Recruiting HR Too?
The Evolution of HR: Is Recruiting HR Too?The Evolution of HR: Is Recruiting HR Too?
The Evolution of HR: Is Recruiting HR Too?
Cornerstone OnDemand
 
STRATEGIC WORKFORCE PLANNING: WHERE HR AND FINANCE MEET
STRATEGIC WORKFORCE PLANNING: WHERE HR AND FINANCE MEETSTRATEGIC WORKFORCE PLANNING: WHERE HR AND FINANCE MEET
STRATEGIC WORKFORCE PLANNING: WHERE HR AND FINANCE MEET
Human Capital Media
 
Digital onbaording edited version
Digital onbaording edited versionDigital onbaording edited version
Digital onbaording edited version
HoneyAgrawal16
 
Culture U certification and lists 2020
Culture U certification and lists 2020 Culture U certification and lists 2020
Culture U certification and lists 2020
Kam Kazemi
 
THE NEW VUCA WORLD – CREATING ALIGNMENT FOR STABILITY!
THE NEW VUCA WORLD – CREATING ALIGNMENT FOR STABILITY!THE NEW VUCA WORLD – CREATING ALIGNMENT FOR STABILITY!
THE NEW VUCA WORLD – CREATING ALIGNMENT FOR STABILITY!
Human Capital Media
 
Reassessing Your KPIs to Measure Shared Services Performance that Counts
Reassessing Your KPIs to Measure Shared Services Performance that CountsReassessing Your KPIs to Measure Shared Services Performance that Counts
Reassessing Your KPIs to Measure Shared Services Performance that Counts
Chazey Partners
 
SHRM-Atlanta 082214
SHRM-Atlanta 082214SHRM-Atlanta 082214
SHRM-Atlanta 082214
Laura Lea Clinton, GPHR
 
IBM Smarter Workforce Summit Toronto 2015: Getting Better Together: Enabling ...
IBM Smarter Workforce Summit Toronto 2015: Getting Better Together: Enabling ...IBM Smarter Workforce Summit Toronto 2015: Getting Better Together: Enabling ...
IBM Smarter Workforce Summit Toronto 2015: Getting Better Together: Enabling ...
IBM Smarter Workforce
 
Business Performance & Strategic HR
Business Performance & Strategic HRBusiness Performance & Strategic HR
Business Performance & Strategic HR
Cornerstone OnDemand
 
InterSystems Global Summit 2011 Presentation: Attracting, Hiring and Keeping ...
InterSystems Global Summit 2011 Presentation: Attracting, Hiring and Keeping ...InterSystems Global Summit 2011 Presentation: Attracting, Hiring and Keeping ...
InterSystems Global Summit 2011 Presentation: Attracting, Hiring and Keeping ...
InterSystems Corporation
 
Attracting and engaging the talent your organization needs
Attracting and engaging the talent your organization needsAttracting and engaging the talent your organization needs
Attracting and engaging the talent your organization needs
Recruitment Process Outsourcing Association
 
Learning and Business Impact: Making the Case through Metrics and Analytics
Learning and Business Impact: Making the Case through Metrics and AnalyticsLearning and Business Impact: Making the Case through Metrics and Analytics
Learning and Business Impact: Making the Case through Metrics and Analytics
Human Capital Media
 
HR Webinar: Technology Opens New Paths for HR and Business
HR Webinar: Technology Opens New Paths for HR and BusinessHR Webinar: Technology Opens New Paths for HR and Business
HR Webinar: Technology Opens New Paths for HR and Business
Ascentis
 
IS IT TIME TO RESHAPE YOUR LEADERSHIP DEVELOPMENT STRATEGY?
IS IT TIME TO RESHAPE YOUR LEADERSHIP DEVELOPMENT STRATEGY?IS IT TIME TO RESHAPE YOUR LEADERSHIP DEVELOPMENT STRATEGY?
IS IT TIME TO RESHAPE YOUR LEADERSHIP DEVELOPMENT STRATEGY?
Human Capital Media
 

What's hot (19)

Love 'em with data: DocuSign’s signature weapon in elevating the recruiter | ...
Love 'em with data: DocuSign’s signature weapon in elevating the recruiter | ...Love 'em with data: DocuSign’s signature weapon in elevating the recruiter | ...
Love 'em with data: DocuSign’s signature weapon in elevating the recruiter | ...
 
IBM Smarter Workforce Summit Toronto 2015: Changing Culture and Driving Perfo...
IBM Smarter Workforce Summit Toronto 2015: Changing Culture and Driving Perfo...IBM Smarter Workforce Summit Toronto 2015: Changing Culture and Driving Perfo...
IBM Smarter Workforce Summit Toronto 2015: Changing Culture and Driving Perfo...
 
Daily Management Systems
Daily Management SystemsDaily Management Systems
Daily Management Systems
 
Journey to a Lean Enterprise: New Frontiers
Journey to a Lean Enterprise: New FrontiersJourney to a Lean Enterprise: New Frontiers
Journey to a Lean Enterprise: New Frontiers
 
Intelligent Automation process selection workshop 101
Intelligent Automation process selection workshop 101Intelligent Automation process selection workshop 101
Intelligent Automation process selection workshop 101
 
The Evolution of HR: Is Recruiting HR Too?
The Evolution of HR: Is Recruiting HR Too?The Evolution of HR: Is Recruiting HR Too?
The Evolution of HR: Is Recruiting HR Too?
 
STRATEGIC WORKFORCE PLANNING: WHERE HR AND FINANCE MEET
STRATEGIC WORKFORCE PLANNING: WHERE HR AND FINANCE MEETSTRATEGIC WORKFORCE PLANNING: WHERE HR AND FINANCE MEET
STRATEGIC WORKFORCE PLANNING: WHERE HR AND FINANCE MEET
 
Digital onbaording edited version
Digital onbaording edited versionDigital onbaording edited version
Digital onbaording edited version
 
Culture U certification and lists 2020
Culture U certification and lists 2020 Culture U certification and lists 2020
Culture U certification and lists 2020
 
THE NEW VUCA WORLD – CREATING ALIGNMENT FOR STABILITY!
THE NEW VUCA WORLD – CREATING ALIGNMENT FOR STABILITY!THE NEW VUCA WORLD – CREATING ALIGNMENT FOR STABILITY!
THE NEW VUCA WORLD – CREATING ALIGNMENT FOR STABILITY!
 
Reassessing Your KPIs to Measure Shared Services Performance that Counts
Reassessing Your KPIs to Measure Shared Services Performance that CountsReassessing Your KPIs to Measure Shared Services Performance that Counts
Reassessing Your KPIs to Measure Shared Services Performance that Counts
 
SHRM-Atlanta 082214
SHRM-Atlanta 082214SHRM-Atlanta 082214
SHRM-Atlanta 082214
 
IBM Smarter Workforce Summit Toronto 2015: Getting Better Together: Enabling ...
IBM Smarter Workforce Summit Toronto 2015: Getting Better Together: Enabling ...IBM Smarter Workforce Summit Toronto 2015: Getting Better Together: Enabling ...
IBM Smarter Workforce Summit Toronto 2015: Getting Better Together: Enabling ...
 
Business Performance & Strategic HR
Business Performance & Strategic HRBusiness Performance & Strategic HR
Business Performance & Strategic HR
 
InterSystems Global Summit 2011 Presentation: Attracting, Hiring and Keeping ...
InterSystems Global Summit 2011 Presentation: Attracting, Hiring and Keeping ...InterSystems Global Summit 2011 Presentation: Attracting, Hiring and Keeping ...
InterSystems Global Summit 2011 Presentation: Attracting, Hiring and Keeping ...
 
Attracting and engaging the talent your organization needs
Attracting and engaging the talent your organization needsAttracting and engaging the talent your organization needs
Attracting and engaging the talent your organization needs
 
Learning and Business Impact: Making the Case through Metrics and Analytics
Learning and Business Impact: Making the Case through Metrics and AnalyticsLearning and Business Impact: Making the Case through Metrics and Analytics
Learning and Business Impact: Making the Case through Metrics and Analytics
 
HR Webinar: Technology Opens New Paths for HR and Business
HR Webinar: Technology Opens New Paths for HR and BusinessHR Webinar: Technology Opens New Paths for HR and Business
HR Webinar: Technology Opens New Paths for HR and Business
 
IS IT TIME TO RESHAPE YOUR LEADERSHIP DEVELOPMENT STRATEGY?
IS IT TIME TO RESHAPE YOUR LEADERSHIP DEVELOPMENT STRATEGY?IS IT TIME TO RESHAPE YOUR LEADERSHIP DEVELOPMENT STRATEGY?
IS IT TIME TO RESHAPE YOUR LEADERSHIP DEVELOPMENT STRATEGY?
 

Viewers also liked

Appraisal Workshop
Appraisal WorkshopAppraisal Workshop
Appraisal Workshop
MBA Associates Limited
 
Workshop manager performance appraisal
Workshop manager performance appraisalWorkshop manager performance appraisal
Workshop manager performance appraisal
williamconrad3
 
Performance Management Training
Performance Management TrainingPerformance Management Training
Performance Management Training
Nomads
 
Performance Appraisal Training
Performance Appraisal TrainingPerformance Appraisal Training
Performance Appraisal Training
johnpastor
 
Performance management workshop
Performance management workshopPerformance management workshop
Performance management workshop
HillyerMcKeown
 
Performance management ppt
Performance management pptPerformance management ppt
Performance management ppt
simicheriyan
 
Performance Management presentation
Performance Management presentationPerformance Management presentation
Performance Management presentation
Laurie Armstrong
 
Performance Management
Performance ManagementPerformance Management
Performance Management
Gautam Ghosh
 
Performance Appraisal ppt [hrm]
Performance Appraisal ppt [hrm]Performance Appraisal ppt [hrm]
Performance Appraisal ppt [hrm]
angel01021990
 

Viewers also liked (9)

Appraisal Workshop
Appraisal WorkshopAppraisal Workshop
Appraisal Workshop
 
Workshop manager performance appraisal
Workshop manager performance appraisalWorkshop manager performance appraisal
Workshop manager performance appraisal
 
Performance Management Training
Performance Management TrainingPerformance Management Training
Performance Management Training
 
Performance Appraisal Training
Performance Appraisal TrainingPerformance Appraisal Training
Performance Appraisal Training
 
Performance management workshop
Performance management workshopPerformance management workshop
Performance management workshop
 
Performance management ppt
Performance management pptPerformance management ppt
Performance management ppt
 
Performance Management presentation
Performance Management presentationPerformance Management presentation
Performance Management presentation
 
Performance Management
Performance ManagementPerformance Management
Performance Management
 
Performance Appraisal ppt [hrm]
Performance Appraisal ppt [hrm]Performance Appraisal ppt [hrm]
Performance Appraisal ppt [hrm]
 

Similar to It’s Not About Ratings, It’s About Enabling Employee Performance: TIAA’s Journey

The Evolution of Performance Management
The Evolution of Performance ManagementThe Evolution of Performance Management
The Evolution of Performance Management
Human Capital Media
 
Talent Analytics: Building Actionable Business Intelligence Across the Employ...
Talent Analytics: Building Actionable Business Intelligence Across the Employ...Talent Analytics: Building Actionable Business Intelligence Across the Employ...
Talent Analytics: Building Actionable Business Intelligence Across the Employ...
Human Capital Media
 
Learning and Business Impact: Making the Case through Metrics and Analytics
Learning and Business Impact: Making the Case through Metrics and AnalyticsLearning and Business Impact: Making the Case through Metrics and Analytics
Learning and Business Impact: Making the Case through Metrics and Analytics
Cornerstone OnDemand
 
Optimizely's Optimization Benchmark Findings Webinar Slides
Optimizely's Optimization Benchmark Findings Webinar SlidesOptimizely's Optimization Benchmark Findings Webinar Slides
Optimizely's Optimization Benchmark Findings Webinar Slides
Optimizely
 
The Role of Analytics in Talent Acquisition
The Role of Analytics in Talent AcquisitionThe Role of Analytics in Talent Acquisition
The Role of Analytics in Talent Acquisition
Human Capital Media
 
Managing Your ACA Strategy: Maintaining Compliance Through Automation and Int...
Managing Your ACA Strategy: Maintaining Compliance Through Automation and Int...Managing Your ACA Strategy: Maintaining Compliance Through Automation and Int...
Managing Your ACA Strategy: Maintaining Compliance Through Automation and Int...
Human Capital Media
 
MOVING BEYOND EMPLOYEE ENGAGEMENT: THE EMPLOYEE EXPERIENCE INDEX
MOVING BEYOND EMPLOYEE ENGAGEMENT: THE EMPLOYEE EXPERIENCE INDEXMOVING BEYOND EMPLOYEE ENGAGEMENT: THE EMPLOYEE EXPERIENCE INDEX
MOVING BEYOND EMPLOYEE ENGAGEMENT: THE EMPLOYEE EXPERIENCE INDEX
Human Capital Media
 
Does Your Organization Need a Better Technology Roadmap?
Does Your Organization Need a Better Technology Roadmap?Does Your Organization Need a Better Technology Roadmap?
Does Your Organization Need a Better Technology Roadmap?
Community IT Innovators
 
Data-Driven Performance Feedback Helps Teams Make Better Customer Outcomes
Data-Driven Performance Feedback Helps Teams Make Better Customer OutcomesData-Driven Performance Feedback Helps Teams Make Better Customer Outcomes
Data-Driven Performance Feedback Helps Teams Make Better Customer Outcomes
Aggregage
 
Create a Winning BPI Playbook
Create a Winning BPI PlaybookCreate a Winning BPI Playbook
Create a Winning BPI Playbook
Info-Tech Research Group
 
Making Performance Management Work Uncommon Commonsense Insights
Making Performance Management Work Uncommon Commonsense InsightsMaking Performance Management Work Uncommon Commonsense Insights
Making Performance Management Work Uncommon Commonsense Insights
Human Capital Media
 
The 9 secrets of successful customer feedback and action programs
The 9 secrets of successful customer feedback and action programsThe 9 secrets of successful customer feedback and action programs
The 9 secrets of successful customer feedback and action programs
Genroe
 
LITE 2017 – Designing and Implementing a Communications Strategy [Gilles Bell]
LITE 2017 – Designing and Implementing a Communications Strategy [Gilles Bell]LITE 2017 – Designing and Implementing a Communications Strategy [Gilles Bell]
LITE 2017 – Designing and Implementing a Communications Strategy [Gilles Bell]
getadministrate
 
CallidusCloud Webinar: 5 Steps to Better Sales Performance Management
CallidusCloud Webinar: 5 Steps to Better Sales Performance ManagementCallidusCloud Webinar: 5 Steps to Better Sales Performance Management
CallidusCloud Webinar: 5 Steps to Better Sales Performance Management
Erika Alexander
 
Six Sigma Recruiting
Six Sigma RecruitingSix Sigma Recruiting
Six Sigma Recruiting
Jason Buss
 
7 Signs Your Intranet is Failing (...And How to Fix It!)
7 Signs Your Intranet is Failing (...And How to Fix It!)7 Signs Your Intranet is Failing (...And How to Fix It!)
7 Signs Your Intranet is Failing (...And How to Fix It!)
WithumSmith+Brown, formerly Portal Solutions
 
CREATING A RECRUITING STRATEGY THAT EMBRACES CHANGE
CREATING A RECRUITING STRATEGY THAT EMBRACES CHANGECREATING A RECRUITING STRATEGY THAT EMBRACES CHANGE
CREATING A RECRUITING STRATEGY THAT EMBRACES CHANGE
Human Capital Media
 
Managing Talent Like a Business: How to Deliver Greater Value to Your Organiz...
Managing Talent Like a Business: How to Deliver Greater Value to Your Organiz...Managing Talent Like a Business: How to Deliver Greater Value to Your Organiz...
Managing Talent Like a Business: How to Deliver Greater Value to Your Organiz...
Human Capital Media
 
Ina Gjikondi & Sheryl Vogt: Lean Six Sigma & the Balanced Scorecard
Ina Gjikondi & Sheryl Vogt: Lean Six Sigma & the Balanced ScorecardIna Gjikondi & Sheryl Vogt: Lean Six Sigma & the Balanced Scorecard
Ina Gjikondi & Sheryl Vogt: Lean Six Sigma & the Balanced Scorecard
Balanced Scorecard Institute-Spider Strategies Strategy Execution Summit 2015
 
WORKING TOGETHER TO WIN AT BASF: DEVELOPING AND ALIGNING BUSINESS & TALENT ST...
WORKING TOGETHER TO WIN AT BASF: DEVELOPING AND ALIGNING BUSINESS & TALENT ST...WORKING TOGETHER TO WIN AT BASF: DEVELOPING AND ALIGNING BUSINESS & TALENT ST...
WORKING TOGETHER TO WIN AT BASF: DEVELOPING AND ALIGNING BUSINESS & TALENT ST...
Human Capital Media
 

Similar to It’s Not About Ratings, It’s About Enabling Employee Performance: TIAA’s Journey (20)

The Evolution of Performance Management
The Evolution of Performance ManagementThe Evolution of Performance Management
The Evolution of Performance Management
 
Talent Analytics: Building Actionable Business Intelligence Across the Employ...
Talent Analytics: Building Actionable Business Intelligence Across the Employ...Talent Analytics: Building Actionable Business Intelligence Across the Employ...
Talent Analytics: Building Actionable Business Intelligence Across the Employ...
 
Learning and Business Impact: Making the Case through Metrics and Analytics
Learning and Business Impact: Making the Case through Metrics and AnalyticsLearning and Business Impact: Making the Case through Metrics and Analytics
Learning and Business Impact: Making the Case through Metrics and Analytics
 
Optimizely's Optimization Benchmark Findings Webinar Slides
Optimizely's Optimization Benchmark Findings Webinar SlidesOptimizely's Optimization Benchmark Findings Webinar Slides
Optimizely's Optimization Benchmark Findings Webinar Slides
 
The Role of Analytics in Talent Acquisition
The Role of Analytics in Talent AcquisitionThe Role of Analytics in Talent Acquisition
The Role of Analytics in Talent Acquisition
 
Managing Your ACA Strategy: Maintaining Compliance Through Automation and Int...
Managing Your ACA Strategy: Maintaining Compliance Through Automation and Int...Managing Your ACA Strategy: Maintaining Compliance Through Automation and Int...
Managing Your ACA Strategy: Maintaining Compliance Through Automation and Int...
 
MOVING BEYOND EMPLOYEE ENGAGEMENT: THE EMPLOYEE EXPERIENCE INDEX
MOVING BEYOND EMPLOYEE ENGAGEMENT: THE EMPLOYEE EXPERIENCE INDEXMOVING BEYOND EMPLOYEE ENGAGEMENT: THE EMPLOYEE EXPERIENCE INDEX
MOVING BEYOND EMPLOYEE ENGAGEMENT: THE EMPLOYEE EXPERIENCE INDEX
 
Does Your Organization Need a Better Technology Roadmap?
Does Your Organization Need a Better Technology Roadmap?Does Your Organization Need a Better Technology Roadmap?
Does Your Organization Need a Better Technology Roadmap?
 
Data-Driven Performance Feedback Helps Teams Make Better Customer Outcomes
Data-Driven Performance Feedback Helps Teams Make Better Customer OutcomesData-Driven Performance Feedback Helps Teams Make Better Customer Outcomes
Data-Driven Performance Feedback Helps Teams Make Better Customer Outcomes
 
Create a Winning BPI Playbook
Create a Winning BPI PlaybookCreate a Winning BPI Playbook
Create a Winning BPI Playbook
 
Making Performance Management Work Uncommon Commonsense Insights
Making Performance Management Work Uncommon Commonsense InsightsMaking Performance Management Work Uncommon Commonsense Insights
Making Performance Management Work Uncommon Commonsense Insights
 
The 9 secrets of successful customer feedback and action programs
The 9 secrets of successful customer feedback and action programsThe 9 secrets of successful customer feedback and action programs
The 9 secrets of successful customer feedback and action programs
 
LITE 2017 – Designing and Implementing a Communications Strategy [Gilles Bell]
LITE 2017 – Designing and Implementing a Communications Strategy [Gilles Bell]LITE 2017 – Designing and Implementing a Communications Strategy [Gilles Bell]
LITE 2017 – Designing and Implementing a Communications Strategy [Gilles Bell]
 
CallidusCloud Webinar: 5 Steps to Better Sales Performance Management
CallidusCloud Webinar: 5 Steps to Better Sales Performance ManagementCallidusCloud Webinar: 5 Steps to Better Sales Performance Management
CallidusCloud Webinar: 5 Steps to Better Sales Performance Management
 
Six Sigma Recruiting
Six Sigma RecruitingSix Sigma Recruiting
Six Sigma Recruiting
 
7 Signs Your Intranet is Failing (...And How to Fix It!)
7 Signs Your Intranet is Failing (...And How to Fix It!)7 Signs Your Intranet is Failing (...And How to Fix It!)
7 Signs Your Intranet is Failing (...And How to Fix It!)
 
CREATING A RECRUITING STRATEGY THAT EMBRACES CHANGE
CREATING A RECRUITING STRATEGY THAT EMBRACES CHANGECREATING A RECRUITING STRATEGY THAT EMBRACES CHANGE
CREATING A RECRUITING STRATEGY THAT EMBRACES CHANGE
 
Managing Talent Like a Business: How to Deliver Greater Value to Your Organiz...
Managing Talent Like a Business: How to Deliver Greater Value to Your Organiz...Managing Talent Like a Business: How to Deliver Greater Value to Your Organiz...
Managing Talent Like a Business: How to Deliver Greater Value to Your Organiz...
 
Ina Gjikondi & Sheryl Vogt: Lean Six Sigma & the Balanced Scorecard
Ina Gjikondi & Sheryl Vogt: Lean Six Sigma & the Balanced ScorecardIna Gjikondi & Sheryl Vogt: Lean Six Sigma & the Balanced Scorecard
Ina Gjikondi & Sheryl Vogt: Lean Six Sigma & the Balanced Scorecard
 
WORKING TOGETHER TO WIN AT BASF: DEVELOPING AND ALIGNING BUSINESS & TALENT ST...
WORKING TOGETHER TO WIN AT BASF: DEVELOPING AND ALIGNING BUSINESS & TALENT ST...WORKING TOGETHER TO WIN AT BASF: DEVELOPING AND ALIGNING BUSINESS & TALENT ST...
WORKING TOGETHER TO WIN AT BASF: DEVELOPING AND ALIGNING BUSINESS & TALENT ST...
 

More from Human Capital Media

ADDRESSING THE SKILLS GAP BY IDENTIFYING, DEVELOPING, AND REWARDING LIFELONG ...
ADDRESSING THE SKILLS GAP BY IDENTIFYING, DEVELOPING, AND REWARDING LIFELONG ...ADDRESSING THE SKILLS GAP BY IDENTIFYING, DEVELOPING, AND REWARDING LIFELONG ...
ADDRESSING THE SKILLS GAP BY IDENTIFYING, DEVELOPING, AND REWARDING LIFELONG ...
Human Capital Media
 
2020 GLOBAL EMPLOYEE EXPERIENCE TRENDS
2020 GLOBAL EMPLOYEE EXPERIENCE TRENDS2020 GLOBAL EMPLOYEE EXPERIENCE TRENDS
2020 GLOBAL EMPLOYEE EXPERIENCE TRENDS
Human Capital Media
 
HR TRENDS 2020 THE NEXT DECADE OF WORK
HR TRENDS 2020 THE NEXT DECADE OF WORKHR TRENDS 2020 THE NEXT DECADE OF WORK
HR TRENDS 2020 THE NEXT DECADE OF WORK
Human Capital Media
 
MEASURING THE BUSINESS IMPACT OF LEARNING: WHAT WE’VE LEARNED
MEASURING THE BUSINESS IMPACT OF LEARNING: WHAT WE’VE LEARNEDMEASURING THE BUSINESS IMPACT OF LEARNING: WHAT WE’VE LEARNED
MEASURING THE BUSINESS IMPACT OF LEARNING: WHAT WE’VE LEARNED
Human Capital Media
 
EMPOWER A CAREER JOURNEY: FOSTER YOUR WORKFORCE’S GROWTH AND DEVELOPMENT
EMPOWER A CAREER JOURNEY: FOSTER YOUR WORKFORCE’S GROWTH AND DEVELOPMENTEMPOWER A CAREER JOURNEY: FOSTER YOUR WORKFORCE’S GROWTH AND DEVELOPMENT
EMPOWER A CAREER JOURNEY: FOSTER YOUR WORKFORCE’S GROWTH AND DEVELOPMENT
Human Capital Media
 
STRATEGY + TECHNOLOGY A WINNING COMBINATION FOR EFFECTIVE LEARNING MEASUREMENT
STRATEGY + TECHNOLOGY A WINNING COMBINATION FOR EFFECTIVE LEARNING MEASUREMENTSTRATEGY + TECHNOLOGY A WINNING COMBINATION FOR EFFECTIVE LEARNING MEASUREMENT
STRATEGY + TECHNOLOGY A WINNING COMBINATION FOR EFFECTIVE LEARNING MEASUREMENT
Human Capital Media
 
8 PRINCIPLES OF ORGANIZATIONAL RELEVANCE
8 PRINCIPLES OF ORGANIZATIONAL RELEVANCE8 PRINCIPLES OF ORGANIZATIONAL RELEVANCE
8 PRINCIPLES OF ORGANIZATIONAL RELEVANCE
Human Capital Media
 
THE AGILITY SHIFT: T-MOBILE DEVELOPS LEADERS FOR A VUCA WORLD
THE AGILITY SHIFT: T-MOBILE DEVELOPS LEADERS FOR A VUCA WORLDTHE AGILITY SHIFT: T-MOBILE DEVELOPS LEADERS FOR A VUCA WORLD
THE AGILITY SHIFT: T-MOBILE DEVELOPS LEADERS FOR A VUCA WORLD
Human Capital Media
 
FUTUREPROOF YOUR ORGANIZATION: SUCCESSION PLANNING IN THE SKILLS ECONOMY
FUTUREPROOF YOUR ORGANIZATION: SUCCESSION PLANNING IN THE SKILLS ECONOMYFUTUREPROOF YOUR ORGANIZATION: SUCCESSION PLANNING IN THE SKILLS ECONOMY
FUTUREPROOF YOUR ORGANIZATION: SUCCESSION PLANNING IN THE SKILLS ECONOMY
Human Capital Media
 
RE-EVALUATING YOUR ORGANIZATION’S SKILL GAPS
RE-EVALUATING YOUR ORGANIZATION’S SKILL GAPSRE-EVALUATING YOUR ORGANIZATION’S SKILL GAPS
RE-EVALUATING YOUR ORGANIZATION’S SKILL GAPS
Human Capital Media
 
HOW TO FIX THE LEADERSHIP DEVELOPMENT GAP
HOW TO FIX THE LEADERSHIP DEVELOPMENT GAPHOW TO FIX THE LEADERSHIP DEVELOPMENT GAP
HOW TO FIX THE LEADERSHIP DEVELOPMENT GAP
Human Capital Media
 
EXPLORE THE CORE PRINCIPLES OF DESIGN THINKING
EXPLORE THE CORE PRINCIPLES OF DESIGN THINKINGEXPLORE THE CORE PRINCIPLES OF DESIGN THINKING
EXPLORE THE CORE PRINCIPLES OF DESIGN THINKING
Human Capital Media
 
REACHING THE BLUE COLLAR WORKFORCE: HOW POLARIS DEVELOPS TALENT IN 2019
REACHING THE BLUE COLLAR WORKFORCE: HOW POLARIS DEVELOPS TALENT IN 2019REACHING THE BLUE COLLAR WORKFORCE: HOW POLARIS DEVELOPS TALENT IN 2019
REACHING THE BLUE COLLAR WORKFORCE: HOW POLARIS DEVELOPS TALENT IN 2019
Human Capital Media
 
HIRING & FIRING AROUND THE WORLD: AVOID LEGAL TRIPWIRES IN THE TOP COUNTRIES ...
HIRING & FIRING AROUND THE WORLD: AVOID LEGAL TRIPWIRES IN THE TOP COUNTRIES ...HIRING & FIRING AROUND THE WORLD: AVOID LEGAL TRIPWIRES IN THE TOP COUNTRIES ...
HIRING & FIRING AROUND THE WORLD: AVOID LEGAL TRIPWIRES IN THE TOP COUNTRIES ...
Human Capital Media
 
INNOVATION GENERATION: THE BIG HR TECH DISCONNECT WEBINAR
INNOVATION GENERATION: THE BIG HR TECH DISCONNECT WEBINARINNOVATION GENERATION: THE BIG HR TECH DISCONNECT WEBINAR
INNOVATION GENERATION: THE BIG HR TECH DISCONNECT WEBINAR
Human Capital Media
 
Dont wait what 300 ld leaders have learned about building data fluency
 Dont wait what 300 ld leaders have learned about building data fluency Dont wait what 300 ld leaders have learned about building data fluency
Dont wait what 300 ld leaders have learned about building data fluency
Human Capital Media
 
HUMANIZING BUSINESS AND CHANGE
HUMANIZING BUSINESS AND CHANGEHUMANIZING BUSINESS AND CHANGE
HUMANIZING BUSINESS AND CHANGE
Human Capital Media
 
Unlock Your Courageous Culture
Unlock Your Courageous CultureUnlock Your Courageous Culture
Unlock Your Courageous Culture
Human Capital Media
 
SUPERCHARGE EMPLOYEE TRAINING WITH HIGH-POWERED LEARNING CONTENT
SUPERCHARGE EMPLOYEE TRAINING WITH HIGH-POWERED LEARNING CONTENTSUPERCHARGE EMPLOYEE TRAINING WITH HIGH-POWERED LEARNING CONTENT
SUPERCHARGE EMPLOYEE TRAINING WITH HIGH-POWERED LEARNING CONTENT
Human Capital Media
 
THE BUSINESS CASE FOR HUMAN-CENTERED DESIGN
THE BUSINESS CASE FOR HUMAN-CENTERED DESIGNTHE BUSINESS CASE FOR HUMAN-CENTERED DESIGN
THE BUSINESS CASE FOR HUMAN-CENTERED DESIGN
Human Capital Media
 

More from Human Capital Media (20)

ADDRESSING THE SKILLS GAP BY IDENTIFYING, DEVELOPING, AND REWARDING LIFELONG ...
ADDRESSING THE SKILLS GAP BY IDENTIFYING, DEVELOPING, AND REWARDING LIFELONG ...ADDRESSING THE SKILLS GAP BY IDENTIFYING, DEVELOPING, AND REWARDING LIFELONG ...
ADDRESSING THE SKILLS GAP BY IDENTIFYING, DEVELOPING, AND REWARDING LIFELONG ...
 
2020 GLOBAL EMPLOYEE EXPERIENCE TRENDS
2020 GLOBAL EMPLOYEE EXPERIENCE TRENDS2020 GLOBAL EMPLOYEE EXPERIENCE TRENDS
2020 GLOBAL EMPLOYEE EXPERIENCE TRENDS
 
HR TRENDS 2020 THE NEXT DECADE OF WORK
HR TRENDS 2020 THE NEXT DECADE OF WORKHR TRENDS 2020 THE NEXT DECADE OF WORK
HR TRENDS 2020 THE NEXT DECADE OF WORK
 
MEASURING THE BUSINESS IMPACT OF LEARNING: WHAT WE’VE LEARNED
MEASURING THE BUSINESS IMPACT OF LEARNING: WHAT WE’VE LEARNEDMEASURING THE BUSINESS IMPACT OF LEARNING: WHAT WE’VE LEARNED
MEASURING THE BUSINESS IMPACT OF LEARNING: WHAT WE’VE LEARNED
 
EMPOWER A CAREER JOURNEY: FOSTER YOUR WORKFORCE’S GROWTH AND DEVELOPMENT
EMPOWER A CAREER JOURNEY: FOSTER YOUR WORKFORCE’S GROWTH AND DEVELOPMENTEMPOWER A CAREER JOURNEY: FOSTER YOUR WORKFORCE’S GROWTH AND DEVELOPMENT
EMPOWER A CAREER JOURNEY: FOSTER YOUR WORKFORCE’S GROWTH AND DEVELOPMENT
 
STRATEGY + TECHNOLOGY A WINNING COMBINATION FOR EFFECTIVE LEARNING MEASUREMENT
STRATEGY + TECHNOLOGY A WINNING COMBINATION FOR EFFECTIVE LEARNING MEASUREMENTSTRATEGY + TECHNOLOGY A WINNING COMBINATION FOR EFFECTIVE LEARNING MEASUREMENT
STRATEGY + TECHNOLOGY A WINNING COMBINATION FOR EFFECTIVE LEARNING MEASUREMENT
 
8 PRINCIPLES OF ORGANIZATIONAL RELEVANCE
8 PRINCIPLES OF ORGANIZATIONAL RELEVANCE8 PRINCIPLES OF ORGANIZATIONAL RELEVANCE
8 PRINCIPLES OF ORGANIZATIONAL RELEVANCE
 
THE AGILITY SHIFT: T-MOBILE DEVELOPS LEADERS FOR A VUCA WORLD
THE AGILITY SHIFT: T-MOBILE DEVELOPS LEADERS FOR A VUCA WORLDTHE AGILITY SHIFT: T-MOBILE DEVELOPS LEADERS FOR A VUCA WORLD
THE AGILITY SHIFT: T-MOBILE DEVELOPS LEADERS FOR A VUCA WORLD
 
FUTUREPROOF YOUR ORGANIZATION: SUCCESSION PLANNING IN THE SKILLS ECONOMY
FUTUREPROOF YOUR ORGANIZATION: SUCCESSION PLANNING IN THE SKILLS ECONOMYFUTUREPROOF YOUR ORGANIZATION: SUCCESSION PLANNING IN THE SKILLS ECONOMY
FUTUREPROOF YOUR ORGANIZATION: SUCCESSION PLANNING IN THE SKILLS ECONOMY
 
RE-EVALUATING YOUR ORGANIZATION’S SKILL GAPS
RE-EVALUATING YOUR ORGANIZATION’S SKILL GAPSRE-EVALUATING YOUR ORGANIZATION’S SKILL GAPS
RE-EVALUATING YOUR ORGANIZATION’S SKILL GAPS
 
HOW TO FIX THE LEADERSHIP DEVELOPMENT GAP
HOW TO FIX THE LEADERSHIP DEVELOPMENT GAPHOW TO FIX THE LEADERSHIP DEVELOPMENT GAP
HOW TO FIX THE LEADERSHIP DEVELOPMENT GAP
 
EXPLORE THE CORE PRINCIPLES OF DESIGN THINKING
EXPLORE THE CORE PRINCIPLES OF DESIGN THINKINGEXPLORE THE CORE PRINCIPLES OF DESIGN THINKING
EXPLORE THE CORE PRINCIPLES OF DESIGN THINKING
 
REACHING THE BLUE COLLAR WORKFORCE: HOW POLARIS DEVELOPS TALENT IN 2019
REACHING THE BLUE COLLAR WORKFORCE: HOW POLARIS DEVELOPS TALENT IN 2019REACHING THE BLUE COLLAR WORKFORCE: HOW POLARIS DEVELOPS TALENT IN 2019
REACHING THE BLUE COLLAR WORKFORCE: HOW POLARIS DEVELOPS TALENT IN 2019
 
HIRING & FIRING AROUND THE WORLD: AVOID LEGAL TRIPWIRES IN THE TOP COUNTRIES ...
HIRING & FIRING AROUND THE WORLD: AVOID LEGAL TRIPWIRES IN THE TOP COUNTRIES ...HIRING & FIRING AROUND THE WORLD: AVOID LEGAL TRIPWIRES IN THE TOP COUNTRIES ...
HIRING & FIRING AROUND THE WORLD: AVOID LEGAL TRIPWIRES IN THE TOP COUNTRIES ...
 
INNOVATION GENERATION: THE BIG HR TECH DISCONNECT WEBINAR
INNOVATION GENERATION: THE BIG HR TECH DISCONNECT WEBINARINNOVATION GENERATION: THE BIG HR TECH DISCONNECT WEBINAR
INNOVATION GENERATION: THE BIG HR TECH DISCONNECT WEBINAR
 
Dont wait what 300 ld leaders have learned about building data fluency
 Dont wait what 300 ld leaders have learned about building data fluency Dont wait what 300 ld leaders have learned about building data fluency
Dont wait what 300 ld leaders have learned about building data fluency
 
HUMANIZING BUSINESS AND CHANGE
HUMANIZING BUSINESS AND CHANGEHUMANIZING BUSINESS AND CHANGE
HUMANIZING BUSINESS AND CHANGE
 
Unlock Your Courageous Culture
Unlock Your Courageous CultureUnlock Your Courageous Culture
Unlock Your Courageous Culture
 
SUPERCHARGE EMPLOYEE TRAINING WITH HIGH-POWERED LEARNING CONTENT
SUPERCHARGE EMPLOYEE TRAINING WITH HIGH-POWERED LEARNING CONTENTSUPERCHARGE EMPLOYEE TRAINING WITH HIGH-POWERED LEARNING CONTENT
SUPERCHARGE EMPLOYEE TRAINING WITH HIGH-POWERED LEARNING CONTENT
 
THE BUSINESS CASE FOR HUMAN-CENTERED DESIGN
THE BUSINESS CASE FOR HUMAN-CENTERED DESIGNTHE BUSINESS CASE FOR HUMAN-CENTERED DESIGN
THE BUSINESS CASE FOR HUMAN-CENTERED DESIGN
 

Recently uploaded

267113946-SAP-HR-Time-Management-ppt.pptx
267113946-SAP-HR-Time-Management-ppt.pptx267113946-SAP-HR-Time-Management-ppt.pptx
267113946-SAP-HR-Time-Management-ppt.pptx
AnanthaJiwaji
 
Revolutionizing HR: The AI-Powered Transformation of Human Resources.pdf
Revolutionizing HR: The AI-Powered Transformation of Human Resources.pdfRevolutionizing HR: The AI-Powered Transformation of Human Resources.pdf
Revolutionizing HR: The AI-Powered Transformation of Human Resources.pdf
HRMantra Software Pvt. Ltd
 
Payroll Oursourcing company in Andheri, Mumbai
Payroll Oursourcing company in Andheri, MumbaiPayroll Oursourcing company in Andheri, Mumbai
Payroll Oursourcing company in Andheri, Mumbai
Widespread HR
 
The Essential Role of Allied Health Professionals in Modern Healthcare
The Essential Role of Allied Health Professionals in Modern HealthcareThe Essential Role of Allied Health Professionals in Modern Healthcare
The Essential Role of Allied Health Professionals in Modern Healthcare
emilybeth521
 
Leeds University degree Certificate
Leeds University degree CertificateLeeds University degree Certificate
Leeds University degree Certificate
myndzoq
 
Prada's CEO on Staying Independent in a Consolidating ...
Prada's CEO on Staying Independent in a Consolidating ...Prada's CEO on Staying Independent in a Consolidating ...
Prada's CEO on Staying Independent in a Consolidating ...
908dutch
 
London South Bank University diploma
 London South Bank University diploma London South Bank University diploma
London South Bank University diploma
myndzoq
 
Teacher - Fully Editable ATS Resume Template.docx
Teacher  - Fully Editable ATS Resume Template.docxTeacher  - Fully Editable ATS Resume Template.docx
Teacher - Fully Editable ATS Resume Template.docx
Sam Maiyaki
 
The Remote Onboarding Challenge: Creating Connection in a Virtual World.pdf
The Remote Onboarding Challenge: Creating Connection in a Virtual World.pdfThe Remote Onboarding Challenge: Creating Connection in a Virtual World.pdf
The Remote Onboarding Challenge: Creating Connection in a Virtual World.pdf
HRMantra Software Pvt. Ltd
 
The Ethical AI Dilemma: Ensuring Fairness in HR Tech Implementations.pdf
The Ethical AI Dilemma: Ensuring Fairness in HR Tech Implementations.pdfThe Ethical AI Dilemma: Ensuring Fairness in HR Tech Implementations.pdf
The Ethical AI Dilemma: Ensuring Fairness in HR Tech Implementations.pdf
HRMantra Software Pvt. Ltd
 
Liverpool University diploma
Liverpool University diplomaLiverpool University diploma
Liverpool University diploma
myndzoq
 
GUIA_LEGAL_CHAPTER-12_GOVERNMENT PROCUREMENT.pdf
GUIA_LEGAL_CHAPTER-12_GOVERNMENT PROCUREMENT.pdfGUIA_LEGAL_CHAPTER-12_GOVERNMENT PROCUREMENT.pdf
GUIA_LEGAL_CHAPTER-12_GOVERNMENT PROCUREMENT.pdf
ProexportColombia1
 
HRMS Archaeology: Digging Through Legacy Systems for Hidden HR Treasures.pdf
HRMS Archaeology: Digging Through Legacy Systems for Hidden HR Treasures.pdfHRMS Archaeology: Digging Through Legacy Systems for Hidden HR Treasures.pdf
HRMS Archaeology: Digging Through Legacy Systems for Hidden HR Treasures.pdf
HRMantra Software Pvt. Ltd
 
GUIA_LEGAL_CHAPTER_5_LABORAL REGIMEN.pdf
GUIA_LEGAL_CHAPTER_5_LABORAL REGIMEN.pdfGUIA_LEGAL_CHAPTER_5_LABORAL REGIMEN.pdf
GUIA_LEGAL_CHAPTER_5_LABORAL REGIMEN.pdf
ProexportColombia1
 
5 Key Questions for Your Internal Communication Audit
5 Key Questions for Your Internal Communication Audit5 Key Questions for Your Internal Communication Audit
5 Key Questions for Your Internal Communication Audit
experienceprosarah
 
BEst Payroll Outsourcing in Mumbai - Widespread HR
BEst Payroll Outsourcing in Mumbai - Widespread HRBEst Payroll Outsourcing in Mumbai - Widespread HR
BEst Payroll Outsourcing in Mumbai - Widespread HR
Widespread HR
 
12 Crucial Employee Recognition Ideas for Large Companies.pptx
12 Crucial Employee Recognition Ideas for Large Companies.pptx12 Crucial Employee Recognition Ideas for Large Companies.pptx
12 Crucial Employee Recognition Ideas for Large Companies.pptx
Vantage Circle
 
Unskilled Jobs In USA With Visa Sponsorship 2024 - Apply Now.pdf
Unskilled Jobs In USA With Visa Sponsorship 2024 - Apply Now.pdfUnskilled Jobs In USA With Visa Sponsorship 2024 - Apply Now.pdf
Unskilled Jobs In USA With Visa Sponsorship 2024 - Apply Now.pdf
Christopher Jordan
 
Widespread HR - Best Payroll Outsourcing
Widespread HR - Best Payroll OutsourcingWidespread HR - Best Payroll Outsourcing
Widespread HR - Best Payroll Outsourcing
Widespread HR
 
A Good Recruiter must Have that skill.pptx
A Good Recruiter must Have that skill.pptxA Good Recruiter must Have that skill.pptx
A Good Recruiter must Have that skill.pptx
hrexpressltd
 

Recently uploaded (20)

267113946-SAP-HR-Time-Management-ppt.pptx
267113946-SAP-HR-Time-Management-ppt.pptx267113946-SAP-HR-Time-Management-ppt.pptx
267113946-SAP-HR-Time-Management-ppt.pptx
 
Revolutionizing HR: The AI-Powered Transformation of Human Resources.pdf
Revolutionizing HR: The AI-Powered Transformation of Human Resources.pdfRevolutionizing HR: The AI-Powered Transformation of Human Resources.pdf
Revolutionizing HR: The AI-Powered Transformation of Human Resources.pdf
 
Payroll Oursourcing company in Andheri, Mumbai
Payroll Oursourcing company in Andheri, MumbaiPayroll Oursourcing company in Andheri, Mumbai
Payroll Oursourcing company in Andheri, Mumbai
 
The Essential Role of Allied Health Professionals in Modern Healthcare
The Essential Role of Allied Health Professionals in Modern HealthcareThe Essential Role of Allied Health Professionals in Modern Healthcare
The Essential Role of Allied Health Professionals in Modern Healthcare
 
Leeds University degree Certificate
Leeds University degree CertificateLeeds University degree Certificate
Leeds University degree Certificate
 
Prada's CEO on Staying Independent in a Consolidating ...
Prada's CEO on Staying Independent in a Consolidating ...Prada's CEO on Staying Independent in a Consolidating ...
Prada's CEO on Staying Independent in a Consolidating ...
 
London South Bank University diploma
 London South Bank University diploma London South Bank University diploma
London South Bank University diploma
 
Teacher - Fully Editable ATS Resume Template.docx
Teacher  - Fully Editable ATS Resume Template.docxTeacher  - Fully Editable ATS Resume Template.docx
Teacher - Fully Editable ATS Resume Template.docx
 
The Remote Onboarding Challenge: Creating Connection in a Virtual World.pdf
The Remote Onboarding Challenge: Creating Connection in a Virtual World.pdfThe Remote Onboarding Challenge: Creating Connection in a Virtual World.pdf
The Remote Onboarding Challenge: Creating Connection in a Virtual World.pdf
 
The Ethical AI Dilemma: Ensuring Fairness in HR Tech Implementations.pdf
The Ethical AI Dilemma: Ensuring Fairness in HR Tech Implementations.pdfThe Ethical AI Dilemma: Ensuring Fairness in HR Tech Implementations.pdf
The Ethical AI Dilemma: Ensuring Fairness in HR Tech Implementations.pdf
 
Liverpool University diploma
Liverpool University diplomaLiverpool University diploma
Liverpool University diploma
 
GUIA_LEGAL_CHAPTER-12_GOVERNMENT PROCUREMENT.pdf
GUIA_LEGAL_CHAPTER-12_GOVERNMENT PROCUREMENT.pdfGUIA_LEGAL_CHAPTER-12_GOVERNMENT PROCUREMENT.pdf
GUIA_LEGAL_CHAPTER-12_GOVERNMENT PROCUREMENT.pdf
 
HRMS Archaeology: Digging Through Legacy Systems for Hidden HR Treasures.pdf
HRMS Archaeology: Digging Through Legacy Systems for Hidden HR Treasures.pdfHRMS Archaeology: Digging Through Legacy Systems for Hidden HR Treasures.pdf
HRMS Archaeology: Digging Through Legacy Systems for Hidden HR Treasures.pdf
 
GUIA_LEGAL_CHAPTER_5_LABORAL REGIMEN.pdf
GUIA_LEGAL_CHAPTER_5_LABORAL REGIMEN.pdfGUIA_LEGAL_CHAPTER_5_LABORAL REGIMEN.pdf
GUIA_LEGAL_CHAPTER_5_LABORAL REGIMEN.pdf
 
5 Key Questions for Your Internal Communication Audit
5 Key Questions for Your Internal Communication Audit5 Key Questions for Your Internal Communication Audit
5 Key Questions for Your Internal Communication Audit
 
BEst Payroll Outsourcing in Mumbai - Widespread HR
BEst Payroll Outsourcing in Mumbai - Widespread HRBEst Payroll Outsourcing in Mumbai - Widespread HR
BEst Payroll Outsourcing in Mumbai - Widespread HR
 
12 Crucial Employee Recognition Ideas for Large Companies.pptx
12 Crucial Employee Recognition Ideas for Large Companies.pptx12 Crucial Employee Recognition Ideas for Large Companies.pptx
12 Crucial Employee Recognition Ideas for Large Companies.pptx
 
Unskilled Jobs In USA With Visa Sponsorship 2024 - Apply Now.pdf
Unskilled Jobs In USA With Visa Sponsorship 2024 - Apply Now.pdfUnskilled Jobs In USA With Visa Sponsorship 2024 - Apply Now.pdf
Unskilled Jobs In USA With Visa Sponsorship 2024 - Apply Now.pdf
 
Widespread HR - Best Payroll Outsourcing
Widespread HR - Best Payroll OutsourcingWidespread HR - Best Payroll Outsourcing
Widespread HR - Best Payroll Outsourcing
 
A Good Recruiter must Have that skill.pptx
A Good Recruiter must Have that skill.pptxA Good Recruiter must Have that skill.pptx
A Good Recruiter must Have that skill.pptx
 

It’s Not About Ratings, It’s About Enabling Employee Performance: TIAA’s Journey

  • 1. #TMwebinar Sponsored by The presentation will begin at the top of the hour. A dial in number will not be provided. Listen to today’s webinar using your computer’s speakers or headphones. Welcome to the webinar!
  • 2. #TMwebinar Sponsored by         Tools You Can Use Audio Control –  A dial in number will not be provided. –  Adjust the volume by sliding the indicator in the Media Player box to the right. –  Also check your computer’s volume for external speakers or headsets.
  • 3. #TMwebinar Sponsored by Tools  You  Can  Use   Resources HRCI & SHRM TM Webinars Speaker Bios Media Player Q&A Slides Twitter Help Post Event EvaluationShare This Group Chat
  • 4. #TMwebinar Sponsored by Tools You Can Use Q&A and Live Group Chat –  Enter your first name and initial and join the live discussion with other webinar attendees –  Enter technical or content- related questions into the Q&A box –  Type your question in the space at the bottom. –  Click “Submit.”                 Q&A Group Chat
  • 5. #TMwebinar Sponsored by         Tools You Can Use Twitter -  Click “Post” in the Twitter widget. #TMwebinar @TalentMgtMag
  • 6. #TMwebinar Sponsored by         1. May I receive a copy of the slides? YES! Click on the resource list located on the top right portion of your screen. 2. May I review the webinar recording at a later date? YES! You may log in again using today’s link to review the presentation on-demand. 3. Is this webinar HRCI or SHRM certified? YES! The HRCI and SHRM certification codes will appear in the box to the right of the slides after the required watch-time has elapsed. Frequently  Asked  Ques6ons  
  • 7. #TMwebinar Sponsored by         Brave'a  Hassell   Associate  Editor   Talent  Management  magazine   It’s  Not  About  Ra6ngs,  It’s  About   Enabling  Employee  Performance:   TIAA’s  Journey  
  • 8. #TMwebinar Sponsored by John  Cendroski       Senior  Talent  Management  Advisor   TIAA   It’s  Not  About  Ra6ngs,  It’s  About   Enabling  Employee  Performance:   TIAA’s  Journey   Michelle  Shail       Manager  of  Talent  Management   TIAA  
  • 9. It’s Not About Ratings, It’s About Enabling Employee Performance: TIAA’s Journey John Cendroski – Senior Talent Management Advisor Michelle Shail – Manager, Talent Management May 2016
  • 10. Who is TIAA? Facts and Figures as of Q1 2016 , see tiaa.org for more information 10
  • 11. Why Transform Performance Management? Performance Management Transformation CHRO and HR Leadership Team Call to Action Performance Management Trends in the External Market Employee Survey Feedback on Performance Management
  • 12. Understanding the Real Problem Actions to understand the “problem”: •  Quantitative and qualitative analysis of employee survey data from the last five years. •  Innovation workshop with employees from all business areas and levels. •  Partnered with o  Data and insights o  Connections and guidance •  Conducted direct benchmarking with over 35 companies o  Focused and expedited our design and development DirectBenchmarking for:
  • 13. Poll #1 What is your organization’s plan for performance ratings? A.  Our organization has already eliminated ratings, and we are very happy with the change. B.  Our organization has already eliminated ratings, and we regret the change. C.  We are seriously considering eliminating ratings. D.  We have no plans to eliminate performance ratings. E.  I am not sure what we are planning. TIAA CONFIDENTIAL. NOT FOR DISTRIBUTION. 13
  • 14. Goal Setting The Real Problem The Wrong Question The Right Questions ý  Should we eliminate formal reviews and/or ratings? þ  How can we develop a PM process that will drive desired business outcomes? þ  What PM process will best fit our culture? Set goals that are: •  Challenging and aligned to strategies •  Dynamic and flexible in duration (6 months, 18 months, etc.) •  Ongoing, both positive and constructive •  Enhance manager capabilities •  Provide peer-to-peer and upward feedback mechanisms •  Differentiate performance •  Transparent link to compensation •  Eliminate perception of forced distribution Coaching & Feedback Reviews
  • 15. Setting the Strategy for Performance Management 15 FROM Compliance Focus Increase frequency of feedback & coaching TO Coaching Focus Build manager capability Incorporate accountability for both results and behaviors Simplify the system and process ; reduce documentation requirements Change Sponsors: Performance Management Ambassadors | CHRO | Comp | Employee Relations | Legal | HRBPs | HRIS | SVP Talent Management | Office of Business Effectiveness
  • 16. Quick Wins Quick Wins •  Bite-sized resources - one-page conversation guides and bite-sized videos •  Streamline system steps - less required fields and approvals •  Consolidate resources - one-stop- shop location
  • 17. Quick Wins cont. One-Page Conversation Guides Bite-Sized Videos
  • 18. Performance Management Pilot Approach to Change Management 18TIAA CONFIDENTIAL. NOT FOR DISTRIBUTION.
  • 19. Pilots Approach Pilots 1.  Get Feedback Tool - peer-to-peer feedback exchange tool 2.  “How” (Behavior) Goals – linked to Leadership Competency Model 3.  Quarterly Check-Ins – eliminating formal mid-year review
  • 20. Pilot 1: Get Feedback Tool •  Feedback can be requested in the form of open-ended questions •  Employees select who provides and who views the feedback •  Feedback can be given anonymously •  Feedback can be pulled into reviews
  • 21. Pilot 2: “How” (Behavior) Goals & Ratings Employees submit 3 to 5 Results Goals Results (What) Goals CHARACTERPEOPLEQUALITY 3 Behavior (How) Goals 2016 Goals Automatically Cascaded
  • 22. Pilot 3: Quarterly Check-Ins Promotes ongoing coaching and feedback Eliminates formal Mid-Year Review Reduces documentation requirements Employees save 1-3 hours and managers 5-18 hours per year! Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sept | Oct | Nov | Dec Check-in & Goal Setting Check-in 2016 Check-in Check-in & YE Review
  • 23. Poll #2 What is the estimated time saving for employees, managers and Human Resources by eliminating the formal Mid-Year Review process? A)  5,000 hours B)  28,800 hours C)  71,500 hours TIAA CONFIDENTIAL. NOT FOR DISTRIBUTION. 23
  • 24. Measures of Success Quick Wins •  Usage metrics •  Feedback from users •  Connection to pilots •  Performance Management Ambassador feedback
  • 25. Measures of Success Pilots •  Voluntary sign up •  Pre- and post-surveys to measure impact of pilot •  Focus group feedback •  Performance Management Ambassador feedback
  • 26. Lessons Learned Understand external trends AND what your employees want. Don’t jump on the bandwagon without thinking through why you are making change and what the desired results are that you want to accomplish. Engage stakeholders early and often, including leadership. Get employee buy-in – identify Ambassadors in the business to drive your message. Ask these 3 questions: •  1. What business outcomes are you trying to drive? •  2. What other HR processes are interdependent with the performance management process? What guard rails do these connections provide? •  3. What will best fit your culture? Changes are not going to happen overnight. Resist the temptation to expect results quickly. This is a multi-year change. Lesson1Lesson2Lesson3Lesson4Lesson5
  • 27. Group chat question What’s the #1 piece of advice you would share for organizations thinking about redesigning their performance management process? TIAA CONFIDENTIAL. NOT FOR DISTRIBUTION. 27
  • 28. Q&A TIAA CONFIDENTIAL. NOT FOR DISTRIBUTION. 28
  • 29. #TMwebinar Sponsored by         Register for the next Webinar! The Future of HR Technology Thursday, June 16, 2016 Webinars start at 2 p.m. Eastern / 11 a.m. Pacific Register for all upcoming Talent Management Webinars at www.talentmgt.com/webinars OR click the icon on the widget bar!