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© Thomsons Online Benefits Ltd.
Innovation
generation: the big
HR tech disconnect
webinar
November 12, 2019
© Thomsons Online Benefits Ltd.
Introductions
James Knight
SVP Data & Analytics
Stephen Migliaccio
Global Provider 

Automation Director
Matthew Jackson
VP Proposition and 

Client Solutions
© Thomsons Online Benefits Ltd.
We are in the midst of !
an HR tech disconnect!
© Thomsons Online Benefits Ltd.
Wishes, dreams & desires – Multinational company objectives
from 5th to 1st globally consistent
employee experience28%
from 9th to 4th global employee
wellbeing programs25%
from 6th to 5th automating
administration processes14%
© Thomsons Online Benefits Ltd.
Looking specifically at Benefits
© Thomsons Online Benefits Ltd.
“Can I add Technology to my HR / Benefits job title?”
© Thomsons Online Benefits Ltd.
“Am I truly able to deliver on my innovative strategies?”
© Thomsons Online Benefits Ltd.
The interesting Global versus Local conundrum
© Thomsons Online Benefits Ltd.
Global v Local – Best of Breed is… the best
Globally integrated best of breed ecosystem vs a decentralized approach
Ecosystem Decentralized
vs
© Thomsons Online Benefits Ltd.
What will have the biggest impact?
vs
© Thomsons Online Benefits Ltd.
Provider
Integration and
Automation
© Thomsons Online Benefits Ltd.
‘…Make it easier for me and my employees’
© Thomsons Online Benefits Ltd.
The benefits supply !
chain is inherently broken!!
!
!
© Thomsons Online Benefits Ltd.
Provider
Benefits administration is complex, it’s that simple!
Employee
© Thomsons Online Benefits Ltd.
Benefits administration has many touch points
Provider Benefits System of Record
Employee
Employer
© Thomsons Online Benefits Ltd.
Provider Employer
Benefits administration has many touch points
Benefits System of Record
Employee
© Thomsons Online Benefits Ltd.
What if we were to !
completely rethink the way !
intermediaries & benefits !
technology companies!
interact with Providers?!
© Thomsons Online Benefits Ltd.
Provider Employer
Eliminate vendor flat files, and make APIs the ‘new normal’
Benefits System of Record
Employee
© Thomsons Online Benefits Ltd.
API integration creates the foundation for insurance ecosystems
while delivering secure and efficient processing
82%
$4.5B
© Thomsons Online Benefits Ltd.
What does success look like?
Product implementation
efficiency through
repeatability
Radically change
supply chain interactions and methods
Secure, real-time
movement of data
through data APIs
Enriched user and
administrative
experience through
application APIs
Provider / user data
insights and
benchmarking through
collaborative analytic
s
© Thomsons Online Benefits Ltd.
We are not dreaming. !
!
The movement has !
already started!!
© Thomsons Online Benefits Ltd.
Data and
Analytics
Analytics and the
ecosystem
© Thomsons Online Benefits Ltd.
Analytics is the answer!!
© Thomsons Online Benefits Ltd.
Analytics – managed products
•  Providers only see
employees that take cover
•  Anonymised data sent to
provider regarding more
information on employees
© Thomsons Online Benefits Ltd.
Analytics and the ecosystem – managed integrations
SSO
Feedback
© Thomsons Online Benefits Ltd.
Analytics and the ecosystem – services
© Thomsons Online Benefits Ltd.
Are you currently collecting employee 

data points in any of the following?



And which points do you 

intend to collect?
Data collection
© Thomsons Online Benefits Ltd.
Data collection What have you achieved by acting 

on insights generated through data analytics?
© Thomsons Online Benefits Ltd.
The biggest blockers
What are the biggest blockers to employee data analytics?
© Thomsons Online Benefits Ltd.
The rise of the people analytics teams
Do you have people analytics 

capabilities within your HR organization?
© Thomsons Online Benefits Ltd.
Actions not
analytics
© Thomsons Online Benefits Ltd.
Analytics embedded into business processes
Business
intelligence
Big
data
Analytics Reporting Data
discovery
Actions
© Thomsons Online Benefits Ltd.
Using data to help you understand reasons
Benefit costs
up 10%
Driven by these
particular countries
For these reasons
© Thomsons Online Benefits Ltd.
Thank you!
E: connect@thomsons.com
W: www.thomsons.com
@Thomsons Online
Thomsons-online-benefits

More Related Content

INNOVATION GENERATION: THE BIG HR TECH DISCONNECT WEBINAR

  • 1. © Thomsons Online Benefits Ltd. Innovation generation: the big HR tech disconnect webinar November 12, 2019
  • 2. © Thomsons Online Benefits Ltd. Introductions James Knight SVP Data & Analytics Stephen Migliaccio Global Provider 
 Automation Director Matthew Jackson VP Proposition and 
 Client Solutions
  • 3. © Thomsons Online Benefits Ltd. We are in the midst of ! an HR tech disconnect!
  • 4. © Thomsons Online Benefits Ltd. Wishes, dreams & desires – Multinational company objectives from 5th to 1st globally consistent employee experience28% from 9th to 4th global employee wellbeing programs25% from 6th to 5th automating administration processes14%
  • 5. © Thomsons Online Benefits Ltd. Looking specifically at Benefits
  • 6. © Thomsons Online Benefits Ltd. “Can I add Technology to my HR / Benefits job title?”
  • 7. © Thomsons Online Benefits Ltd. “Am I truly able to deliver on my innovative strategies?”
  • 8. © Thomsons Online Benefits Ltd. The interesting Global versus Local conundrum
  • 9. © Thomsons Online Benefits Ltd. Global v Local – Best of Breed is… the best Globally integrated best of breed ecosystem vs a decentralized approach Ecosystem Decentralized vs
  • 10. © Thomsons Online Benefits Ltd. What will have the biggest impact? vs
  • 11. © Thomsons Online Benefits Ltd. Provider Integration and Automation
  • 12. © Thomsons Online Benefits Ltd. ‘…Make it easier for me and my employees’
  • 13. © Thomsons Online Benefits Ltd. The benefits supply ! chain is inherently broken!! ! !
  • 14. © Thomsons Online Benefits Ltd. Provider Benefits administration is complex, it’s that simple! Employee
  • 15. © Thomsons Online Benefits Ltd. Benefits administration has many touch points Provider Benefits System of Record Employee Employer
  • 16. © Thomsons Online Benefits Ltd. Provider Employer Benefits administration has many touch points Benefits System of Record Employee
  • 17. © Thomsons Online Benefits Ltd. What if we were to ! completely rethink the way ! intermediaries & benefits ! technology companies! interact with Providers?!
  • 18. © Thomsons Online Benefits Ltd. Provider Employer Eliminate vendor flat files, and make APIs the ‘new normal’ Benefits System of Record Employee
  • 19. © Thomsons Online Benefits Ltd. API integration creates the foundation for insurance ecosystems while delivering secure and efficient processing 82% $4.5B
  • 20. © Thomsons Online Benefits Ltd. What does success look like? Product implementation efficiency through repeatability Radically change supply chain interactions and methods Secure, real-time movement of data through data APIs Enriched user and administrative experience through application APIs Provider / user data insights and benchmarking through collaborative analytic s
  • 21. © Thomsons Online Benefits Ltd. We are not dreaming. ! ! The movement has ! already started!!
  • 22. © Thomsons Online Benefits Ltd. Data and Analytics
  • 24. © Thomsons Online Benefits Ltd. Analytics is the answer!!
  • 25. © Thomsons Online Benefits Ltd. Analytics – managed products •  Providers only see employees that take cover •  Anonymised data sent to provider regarding more information on employees
  • 26. © Thomsons Online Benefits Ltd. Analytics and the ecosystem – managed integrations SSO Feedback
  • 27. © Thomsons Online Benefits Ltd. Analytics and the ecosystem – services
  • 28. © Thomsons Online Benefits Ltd. Are you currently collecting employee 
 data points in any of the following?
 
 And which points do you 
 intend to collect? Data collection
  • 29. © Thomsons Online Benefits Ltd. Data collection What have you achieved by acting 
 on insights generated through data analytics?
  • 30. © Thomsons Online Benefits Ltd. The biggest blockers What are the biggest blockers to employee data analytics?
  • 31. © Thomsons Online Benefits Ltd. The rise of the people analytics teams Do you have people analytics 
 capabilities within your HR organization?
  • 32. © Thomsons Online Benefits Ltd. Actions not analytics
  • 33. © Thomsons Online Benefits Ltd. Analytics embedded into business processes Business intelligence Big data Analytics Reporting Data discovery Actions
  • 34. © Thomsons Online Benefits Ltd. Using data to help you understand reasons Benefit costs up 10% Driven by these particular countries For these reasons
  • 35. © Thomsons Online Benefits Ltd. Thank you! E: connect@thomsons.com W: www.thomsons.com @Thomsons Online Thomsons-online-benefits