SlideShare a Scribd company logo
How to produce
great multilingual
content, even when
you can’t read it
slideshare.net/OBAN-IDForum
@lauramcinley | @ObanIntl
Laura McInley
Oban International
Why this? Why me? @ObanIntl
It’s easy for the prospect of producing
multilingual content to leave you feeling…
But don’t fret… @ObanIntl
Producing great content in another language, from
ideation through to writing and QA, can seem daunting.
But it doesn’t have to be!
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The importance of
properly localised multilingual content
Steps to making it happen
Pitfalls to watch out for
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5%
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100
150
200
250
300
350
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140
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180
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Properly localised content…
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• Briefing and provision of information/context keeps
this running smoothly
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How to produce great multilingual content, even when you can't read it | Laura McInley | Brighton SEO 2022

  • 1. How to produce great multilingual content, even when you can’t read it slideshare.net/OBAN-IDForum @lauramcinley | @ObanIntl Laura McInley Oban International
  • 2. Why this? Why me? @ObanIntl It’s easy for the prospect of producing multilingual content to leave you feeling…
  • 3. But don’t fret… @ObanIntl Producing great content in another language, from ideation through to writing and QA, can seem daunting. But it doesn’t have to be!
  • 4. What we’re going to cover: The importance of properly localised multilingual content Steps to making it happen Pitfalls to watch out for @ObanIntl
  • 6. Why you need localised content @ObanIntl 5% 12% 83% English as first language English as an additional language No English ~17% of the world’s population speaks English
  • 7. Why you need localised content @ObanIntl 40% of consumers will not make a purchase in another language In Europe, only 53% of internet users would use an English-language version of a site
  • 8. What we mean by ‘localised content’ @ObanIntl
  • 9. What we mean by ‘localised content’ @ObanIntl Cultural nuance Market-specific phrases and ideas Imagery Site structure User Experience and functionality
  • 10. What we mean by ‘localised content’ @ObanIntl Keyword Research Ideation Production
  • 11. It’s all too easy to get it wrong… @ObanIntl
  • 12. It’s all too easy to get it wrong… @ObanIntl
  • 13. Localised content: @ObanIntl • Builds trust with customers • Allows customers to fully understand the information present • Makes customers more likely to buy from you
  • 15. You can’t do it alone @ObanIntl
  • 16. We call them LIMEs @ObanIntl Local In-Market Experts
  • 17. You need a robust interview process @ObanIntl Be aware of language barriers Look at existing content Dig into prior experience
  • 18. You’ll want two people per project @ObanIntl Content Creation Editing and Quality Assurance
  • 19. Earlier involvement = better results @ObanIntl
  • 20. Briefing @ObanIntl • Detail, detail and more detail • Client-specific guidance • Best-practice examples
  • 22. Mismatched expectations @ObanIntl • Include every detail you can think of in your briefs • Assume nothing
  • 23. Industry knowledge @ObanIntl • Where possible, find freelancers with industry-specific experience • Provide additional information along with briefing
  • 24. Ongoing availability @ObanIntl • Interview more people than you’ll need • Keep details on file • Keep communication lines open
  • 25. Lack of access to tools @ObanIntl • Free versions/substitutions • Check in advance for software compatibility issues
  • 27. The difference it can make @ObanIntl 0 50 100 150 200 250 300 350 2/1/2022 3/1/2022 4/1/2022 5/1/2022 Article Pageviews
  • 28. The difference it can make @ObanIntl 0 20 40 60 80 100 120 140 160 180 200 1-Jul 8-Jul 15-Jul 22-Jul 29-Jul 5-Aug 12-Aug 19-Aug 26-Aug 2-Sep 9-Sep 16-Sep 23-Sep 30-Sep Site Sessions 2020 vs 2021 Sessions 2020 Sessions 2021
  • 29. To summarise! @ObanIntl Properly localised content… • Increases trust • Makes consumers more likely to buy You need reliable teams of in-market experts to produce and edit content you can’t read yourself • Briefing and provision of information/context keeps this running smoothly • Specificity is key The difference it makes can be stark!
  • 30. How to produce great multilingual content, even when you can’t read it slideshare.net/OBAN-IDForum @lauramcinley | @ObanIntl Laura McInley Oban International Scan for slides