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Keep it simple –
Web Apps for Non Developers
Oliver Penman , Liz Irvine – Glasgow City Council GIS
ESRI Scottish Conference
Perth 4th October 2016
Glasgow City Council GIS
• GIS since late 80s, ESRI seat since 1993
• GIS in all services governed by corporate user group
• Approximately 250 desktop users (floating)
• Web mapping applications first launched in 2003
utilising ArcIMS
• Currently at ArcGIS 10.2.2, ArcSDE 10.1, ArcGIS for
Server 10.1
• 2015 upgrade to ArcGIS 10 and retirement of
ArcIMS requires existing web apps to be
developed in a relatively short space of time
• Phasing out of LocalView Fusion and IT
infrastructure influence decision to create new apps
using ArcGIS Online (AGOL)
• Previous experience of sharing data with partners
using AGOL during 2014 Commonwealth Games
Pre application development
• Data owner and user involvement
• Familiarisation with AGOL and ArcGIS Server
Manager consisting of an initial mentoring day
with ESRI (another would follow after a few
weeks)
• Opened dialogue with council web team. Advised
that over 65% of public use a phone device to
access apps and ours should be designed to suit –
responsive web design

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• Original remit of project to replace existing
web mapping applications ‘as-is’
• Main criteria to keep applications as simple and
user friendly as possible i.e.
• Internal versions of apps replacing AtOM
(access to online mapping) and external public
facing apps replacing e-Citizen
App your Gran could use!
Even the more IT
challenged users!
Infrastructure
ArcGIS Online
ArcGIS for
Server
ArcMap
MXD
Web Adaptor
Glasgow City Council
Public Mapping Applications
Ad-hoc web
mapping
applications /
embedded maps
AtOM
Internal Mapping
Applications
Central GIS Server
(SDE)
WMS/WFS
Data
Create and
host maps and
applications
Responsive
web design
• Initial stage is to create web map services
(WMS) and web feature services (WFS)
• MXD created for each WMS and WFS , decision
to be made which layers can be grouped and
which require a unique service
• Symbology, thresholds and field properties
were managed at this stage . Alternative to
carrying this out in AGOL

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ArcGIS for Server using the ‘Share as Service’
dialogue / wizard. Data source must be
registered with ArcGIS for Server
• Important to have a ‘naming system; for
services and enter as much description and
tags as possible
• Once the service is published the REST URL is
noted for upload to AGOL
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Server
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Glasgow City Council
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mapping
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embedded maps
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(SDE)
• A folder to host layers should be set up under
‘My Content’ in your AGOL Organization
• The services are then added to AGOL from the
web using the REST URL from ArcGIS for Server
taking steps to make the service ‘secure’

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WMS / WFS shared publically
• GCC took the decision to create individual apps
each covering an area of council business e.g.
Parking , as opposed to a single generic app
containing all layers
• The applications can be displayed in a
customisable gallery template available in
AGOL
• Two galleries – one for internal applications
and one for public facing
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default templates available in AGOL each selected
to suit the nature of the content
This was abandoned in favour of using Web App Builder for the majority of
applications for several reasons
• It proved difficult to create a consistent look and feel for all apps using
different templates
• Functionality and widgets available to each template is not consistent
• Using functionality for purposes it was not intended for
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templates
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of applications creating a consistent look and feel. Further influenced by
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Lessons learned
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• Stakeholder involvement
• Regular testing of applications by proposed users during development
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changes to templates can affect your applications
• Keep applications as simple as possible
• Document your work
• Test your applications in a variety of browsers and versions
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Future Applications
• City Plan
• Nature and Biodiversity
• Street Cleansing and Litter Bins
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• Roads Inspections
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Glasgow.gov.uk
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Esri Scotland Conf 2016 Glasgow City Council

  • 1. Keep it simple – Web Apps for Non Developers Oliver Penman , Liz Irvine – Glasgow City Council GIS ESRI Scottish Conference Perth 4th October 2016
  • 2. Glasgow City Council GIS • GIS since late 80s, ESRI seat since 1993 • GIS in all services governed by corporate user group • Approximately 250 desktop users (floating) • Web mapping applications first launched in 2003 utilising ArcIMS • Currently at ArcGIS 10.2.2, ArcSDE 10.1, ArcGIS for Server 10.1
  • 3. • 2015 upgrade to ArcGIS 10 and retirement of ArcIMS requires existing web apps to be developed in a relatively short space of time • Phasing out of LocalView Fusion and IT infrastructure influence decision to create new apps using ArcGIS Online (AGOL) • Previous experience of sharing data with partners using AGOL during 2014 Commonwealth Games
  • 4. Pre application development • Data owner and user involvement • Familiarisation with AGOL and ArcGIS Server Manager consisting of an initial mentoring day with ESRI (another would follow after a few weeks) • Opened dialogue with council web team. Advised that over 65% of public use a phone device to access apps and ours should be designed to suit – responsive web design
  • 5. • Original remit of project to replace existing web mapping applications ‘as-is’ • Main criteria to keep applications as simple and user friendly as possible i.e. • Internal versions of apps replacing AtOM (access to online mapping) and external public facing apps replacing e-Citizen
  • 6. App your Gran could use! Even the more IT challenged users!
  • 7. Infrastructure ArcGIS Online ArcGIS for Server ArcMap MXD Web Adaptor Glasgow City Council Public Mapping Applications Ad-hoc web mapping applications / embedded maps AtOM Internal Mapping Applications Central GIS Server (SDE) WMS/WFS Data Create and host maps and applications Responsive web design
  • 8. • Initial stage is to create web map services (WMS) and web feature services (WFS) • MXD created for each WMS and WFS , decision to be made which layers can be grouped and which require a unique service • Symbology, thresholds and field properties were managed at this stage . Alternative to carrying this out in AGOL
  • 9. Infrastructure ArcGIS Online ArcGIS for Server AtOM Internal Mapping Applications Glasgow City Council Public Mapping Applications Ad-hoc web mapping applications / embedded maps ArcMap MXD Web Adaptor Central GIS Server (SDE)
  • 10. • The WMS or WFS is published from the MXD to ArcGIS for Server using the ‘Share as Service’ dialogue / wizard. Data source must be registered with ArcGIS for Server • Important to have a ‘naming system; for services and enter as much description and tags as possible • Once the service is published the REST URL is noted for upload to AGOL
  • 11. Infrastructure ArcGIS Online ArcGIS for Server AtOM Internal Mapping Applications Glasgow City Council Public Mapping Applications Ad-hoc web mapping applications / embedded maps ArcMap MXD Web Adaptor Central GIS Server (SDE)
  • 12. • A folder to host layers should be set up under ‘My Content’ in your AGOL Organization • The services are then added to AGOL from the web using the REST URL from ArcGIS for Server taking steps to make the service ‘secure’
  • 13. WMS / WFS shared publically
  • 14. • GCC took the decision to create individual apps each covering an area of council business e.g. Parking , as opposed to a single generic app containing all layers • The applications can be displayed in a customisable gallery template available in AGOL • Two galleries – one for internal applications and one for public facing
  • 15. Initially an attempt was made to use a selection of default templates available in AGOL each selected to suit the nature of the content
  • 16. This was abandoned in favour of using Web App Builder for the majority of applications for several reasons • It proved difficult to create a consistent look and feel for all apps using different templates • Functionality and widgets available to each template is not consistent • Using functionality for purposes it was not intended for • Became evident we were trying to squeeze apps into customised templates Decision made after some trial and error to use Web App Builder for the majority of applications creating a consistent look and feel. Further influenced by enhancements made to web app builder around this time
  • 17. Approach taken to create a template using Web App Builder and simply using the ‘save as’ function to create applications for each desired council operation
  • 18. Take time to plan these e.g. which fields should be included? Should links open in a new page Pop-up configuration Pop-up configuration can be carried out at • MXD level i.e. ‘hiding fields’ • Map stage in AGOL • Layer stage in AGOL (If layer is able to have a default pop- up for each app it is included in)
  • 19. Not all proposed apps were suitable for the functionality available in web app builder. The MyNearest Builder was purchased from ArcGIS Marketplace to create the minority of apps requiring a ‘Find my nearest …….’ function.
  • 20. AtOM – Internal version, includes 21 applications including a generic application with all layers available Gallery template (several available in AGOL) used to display applications, can be changed to icons
  • 22. Public facing version • No generic app • Less datasets • Less attribution available in pop-ups • Less widgets and functionality
  • 23. Basemapping Although there are various basemaps available in AGOL it was decided to create a WMS consisting of the core OS products with thresholds at suitable scales. This can be made default for all applications within your organization’s settings
  • 24. Gazetteer Although there are various gazetteers available in AGOL it was decided to use GCC Corporate Address Gazetteer utilising LocatorHub. This can be made default for all applications within your organization’s settings
  • 26. Lessons learned • Data clean and up-to-date • Stakeholder involvement • Regular testing of applications by proposed users during development • Keep up-to-date with ESRI updates via newsletter etc. and be aware that changes to templates can affect your applications • Keep applications as simple as possible • Document your work • Test your applications in a variety of browsers and versions • If possible arrange mentoring day with ESRI
  • 27. Future Applications • City Plan • Nature and Biodiversity • Street Cleansing and Litter Bins • Water Safety Features • Structures • Roads Inspections • Cemetery Inventory • Street Furniture • …………………………

Editor's Notes

  1. Restricted symbology when publishing, stick to relatively simple symbology
  2. Links also available from relevant pages