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Digital Predictions* For 2010 and Beyond *Guaranteed 100% Wrong or Your Money Back
About Mullen Digital 200 Experienced, Digitally Focused Professionals Mission: Simplify, Humanize, Monetize Full-Service Digital Practice -  Web Presence Strategy : Sites, Destinations, & Technology Platforms Connectivity Planning : Paid and Earned Media Distribution Experience Design : Content Production, Display Performance Management : Analytic and Optimization Programs Interactive Arm of IPG’s Mullen, a Top North American Agency
About Dan (AKA GoDanDooley) DjDooley
Privacy – Shifting Norms And Expectations
What If Your Credit Card Statement Was Available Online?
Security or Privacy?  www.geekologie.com
What Do People Really Want? www.joyoftech.com
What Do People Really Expect? http://www.ftc.gov/bcp/workshops/privacyroundtables/
What Do People Really Expect? http://www.ftc.gov/bcp/workshops/privacyroundtables/
What Do People Really Expect? http://www.ftc.gov/bcp/workshops/privacyroundtables/
“ The Form Versus The Forum”
Persona Versus Personage
Our Government Is Taking a Position
What If Your Credit Card Statement Was Available Online?
Delineate Security versus Privacy Ask for less data up-front – fill the information gaps on the backend Pay attention to what’s coming from Capital Hill Understand what your counsel’s standing is Separate someone’s persona from their person Never underestimate our ability to name things stupidly (Blippy, REALLY?) Implications Consumers and Congress will provide clarity around expectations and parameters for security and privacy ... As will your lawyers.
Publicity – Find the Famous for Filtering
VP- Director, Digital Solutions Over 15 years experience in the digital space Client side and agency leadership roles Lazy Early Adopter Everyone Will Be Famous For...  http://weblogs.clarin.com/itinerarte/archives/2009/02/paris_30_warhol_toujours.html
VP- Director, Digital Solutions Over 15 years experience in the digital space Client side and agency leadership roles Lazy Early Adopter 15 Minutes...
VP- Director, Digital Solutions Over 15 years experience in the digital space Client side and agency leadership roles Lazy Early Adopter 15 Megs...
VP- Director, Digital Solutions Over 15 years experience in the digital space Client side and agency leadership roles Lazy Early Adopter Among 15 People...
VP- Director, Digital Solutions Over 15 years experience in the digital space Client side and agency leadership roles Lazy Early Adopter Social Media Noise Is Deafening Darmano.typepad.com
VP- Director, Digital Solutions Over 15 years experience in the digital space Client side and agency leadership roles Lazy Early Adopter But With Noise Come Filters http://www.techgadgets.in/images/monster-beats-by-dr-dre-headphones.jpg
VP- Director, Digital Solutions Over 15 years experience in the digital space Client side and agency leadership roles Lazy Early Adopter But, With Noise Come Filters www.joyoftech.com
VP- Director, Digital Solutions Over 15 years experience in the digital space Client side and agency leadership roles Lazy Early Adopter But, With Noise Come Filters
VP- Director, Digital Solutions Over 15 years experience in the digital space Client side and agency leadership roles Lazy Early Adopter Not Everyone “Creates” Content
VP- Director, Digital Solutions Over 15 years experience in the digital space Client side and agency leadership roles Lazy Early Adopter Content, Aggregation, Curation
VP- Director, Digital Solutions Over 15 years experience in the digital space Client side and agency leadership roles Lazy Early Adopter Implications Re-asses the assumption that you only need to be in the content creation business – its sexier to be a writer, but Librarians are really more helpful
SERPs – Welcome to Your New Home Page
SERP: Search Engine Results Page
Importation Evolution
Importation Evolution http://searchengineland.com/images/universal-search.gif
Importation Evolution http://searchengineland.com/images/universal-search.gif
Another View Of Your Home http://searchengineland.com/images/universal-search.gif
Old Home Page Strategy
Your New Home Page Strategy
Here’s One Way to Publicize Your Policy
SEO + SMO = Amplified Findability http://www.bized.co.uk/images/snowboarder.jpg
Treat the SERP for your brand or company like your site’s home page Think beyond “listings” – or expand the definition Products - Locations Videos - Tweets/Posts Reviews - Careers Investor Rel.  - Loyalty Score each of these click engagements uniquely “ Blend SEO with Social Media Optimization (SMO)  Implications The search engines will open up their pay per click (or sponsored) offerings, allowing for more multimedia control but with the expectation that your “stuff” still be relevant.
EaaS – Everything As A Service
Rise of Software-as-a-Service
Is Google a Software Company?
Is Google a Software Company?
Is Google a Software Company? Letsogomobile.org
Google Is an ADVERTISING Company www.takepart.com/news/tag/times-square
Monetizing “Place” http://f00.inventorspot.com/images/1Andrew_Jones_cartoon.jpg
Monetizing Sight
Monetizing Awareness
Everything-as-a-Platform
IT Support to Business Support http://www.vnv.in/gadgets/images/business-man.jpg
From OPERATING Environments To ENABLING Environments dixonaedm310fall2009.blogspot.com/ Curating
Think about the unification of devices and services  (while everyone else worries about proliferation) Understand Mobile as an advertising platform, but  not just for serving “ads” Think of EVERYTHING as a platform and every platform as a potential service Start fostering “meaningful” relationships with IT Implications As everything converges (with marketing platforms driving evolution), there will be more emphasis on true integration: Everything-as-a-Service...
Social Business: Conversations to Commerce
Gartner’s Hype Cycle soa.cetis.ac.uk/.../1.3/GartnerHypeCycle.svg.png
Best Buy Twelpforce
Best Buy Facebook Storefront
Best Buy Facebook Storefront
Evolutions Overlap http://blogs.forrester.com/marketing/2009/04/the-future-of-the-social-web-in-five-eras.html
Social Relationship Era
Social Functionality Era www.farmville.com/
Social Colonization Era
Social Context Era http://www.huffingtonpost.com/social
Social Commerce Era
Social Commerce (Exchanging)
Social Commerce (Shopping)
Social Commerce (Selling) http://i.zdnet.com/blogs/salesforce-chattergroups.jpg
“ Atoms are the new Bits” https://magazine.wired.com/
From Prototype to Production
Nimbler augments to things like customer service, product development and even sales Customers will bring their Social IDs with them, and expect you to do something with it... (and this data will be more accurate than what you can mine) Don’t assume because you make something today, social cohorts won’t be making it better –  and  more efficiently – tomorrow (literally, tomorrow) Implications Social Media Platforms will continue to aggressively merge together, providing opportunities to bypass poor or slow-to-change operating systems
Frequency: Creating Cross-Channel Trust
Trust In Our Friend’s Opinions Is Declining
(Or Was It Very High to Begin With?) http://en.wikipedia.org/wiki/File:Ew_be_spoof.jpg
Difficult To Separate Media, From Friends, From Companies http://www.cnn.com/exchange/blogs/index.html
People Trust Themselves!
(They just need to see things 5 or 6 times) © Mullen
A New Approach:  Frequency + Receptivity  © Mullen
A Need For Unified Attribution Modeling Across Media
Don’t over react and eliminate WOM/Social marketing; just ensure it is part of a total media mix that can be measured and optimized Map an engagement path across all connectivity points, so frequency enables the user to trust themselves Start unifying your media data points: don’t just bucket into digital, social, traditional  Implications A re-evaluation of the emphasis on peers as a strategic center will result in a renewed commitment to frequency targeting – and a unifying measurement tool will emerge.
Game-ification of America
Stop Thinking About The “Gamer” http://failblog.org/
Start Thinking About Participation http://wiifitnessdepot.com/nintendo-wii/family-oriented-gaming/
Everything Can Be Game-Like
Everything Can Be Game-Like
Game-Like Crowd Sourcing
Game-Like Object Finding
Game-Like Ad Enhancements
Game-Like Interfaces http://www.wikinomics.com/blog/uploads/minority-report-ui.jpg
Game-Like Reaction To This Presentation (+ 1 Me)
Think about adding gaming skills to the core team Expand your rewards from attaining tangible “ objects” to granting status and badges - Add game-like elements to research/surveys Don’t be caught off guard by location-based (and  real-time) brand/product additives  Crowd-Source the means to justify the ends Implications Gaming logic and models will move well beyond demographics and what we label consoles as consumers become more comfortable expressing themselves with game-like rules systems.
Information Design: Organizational Beauty
Remember Things Before “Targetization”
And Then After? Target.com
And Then After? Target.com
This Is the Year It will Happen to Your Data!
A Visual Renaissance For Statisticians
You Will Find a Way for Data to Be Designed http://www.informationisbeautiful.net/
For Statistics to Be Sexy http://www.informationisbeautiful.net/
To Demand a Better Dashboard simplecomplexity.net
To Color Code Results Like Roadways http://www.business2.com.au/wp-content/uploads/2009/04/web_trend_map2560x16001.jpg
And Bring Something Like THIS to Your Boss and Peers simplecomplexity.net
Instead of This
Start With Yourself (Mention Map)
Before We Go: Dan.Dooley@Mullen.com Video Killed The Marketing Star March 24 th , 12-1
Closing: Platforms Are Power!!!
Thank You GoDanDooley

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