All Questions
Tagged with air-travel passenger-rights
41
questions
3
votes
2
answers
293
views
EU261, cancelled connection and predating duty of care
BA cancelled my EDI-LHR flight with a mail sent 13 days and some hours before departure.
From LHR I was meant to take a Lufthansa flight (to Europe) on the same day, which has not been cancelled.
Now,...
- 235
5
votes
1
answer
191
views
EU Air Travel Passenger rights: Right to care: What to expect during delays
It is easy to find information on the Internet regarding EU Air Travel flight compensation. However I am interested in being prepared to exercise my right to be taken care off (Article 9th of CE ...
- 153
1
vote
0
answers
148
views
Checked luggage & terminating trip during layover [duplicate]
I have a Canada bound Delta flight next month with a layover in New York where I plan to abandon the trip (the flight to Canada was cheaper than to USA, hidden city ticketing).
Now I know all ...
- 29.3k
1
vote
1
answer
66
views
Refund options in case of a schedule change or rebooking of SQ22 (nonstop SIN-EWR)
Suppose I am on a longer vacation in Singapore and, being an aviation geek and curious to see New York, I am contemplating to experience the world‘s longest passenger flights, SQ22/SQ21 SIN—EWR—SIN ...
- 200
12
votes
1
answer
2k
views
Airline company decided to stop service to my destination
Approximately 2 weeks ago, I booked and paid for a flight that was scheduled for April on board Adria Airways, a Star Alliance company. However, I found out today from the media that the company is ...
- 231
12
votes
1
answer
1k
views
Does the EU air passenger rights regulation require rebooking into a higher class, if no seat in the same class are available?
For what flights does the EU air passenger rights regulation apply?
Specifically, if my flight from the US to Europe is delayed or cancelled, can I demand to be booked on the next flight to the same ...
- 723
7
votes
1
answer
1k
views
I am currently sitting in a plane on the runway that has been delayed for three hours. Do I get free food?
This is an internal EU flight. EU law states that the airline has to provide food and drink for flights delayed more than 2 hours, however it is unclear how this takes place if the plane is on the ...
- 265
17
votes
2
answers
5k
views
If my non-stop flight is cancelled and I'm put on a slower indirect flight, am I entitled to compensation?
I've noticed that a flight I've just bought tickets for is sometimes cancelled. I assume that passengers are then put on a flight to the airline's main hub (leaves around the same time), where there ...
- 1,656
7
votes
2
answers
2k
views
Am I eligible for compensation if the flight was cancelled due to bad weather and I got rerouted from Europe?
I was flying back to India on December 10, 2017 with Lufthansa from Frankfurt to Mumbai. Due to heavy snowfall that day they had to cancel the flight. They gave me the option of flying next day, which ...
- 864
0
votes
1
answer
120
views
Outward and return flights booked on different (low-cost) airlines through online agency - Passenger rights in case of outward flight cancellation
Sometimes, online travel agencies (such as Opodo) sell return tickets where the outbound and return flights are with different low-cost airlines (e.g., FlyBE and Eurowings). After booking what is ...
- 9,195
8
votes
1
answer
452
views
First (non-EU) leg of flight to Brussels was cancelled. What cancellation compensations am I entitled to?
My girlfriend, an EU citizen, is travelling from Sydney back to Brussels with a connection in Doha. What she booked was one trip, but Qatar Airways split it in two: Sydney - Doha then Doha - Brussels. ...
- 483
4
votes
1
answer
152
views
EU: What are my rights when an airline is on strike?
Long story short: an airline was on strike and, with a notice of 3 days in advance, my flight was moved two days later, so I had to stay 2 days more where I was.
I already know that I'm entitled to no ...
- 1,766
3
votes
1
answer
169
views
What are my rights if there is an air ticket error on the travel agent's side?
What are my rights if there is a ticket reporting error on the the travel agent's side?
For example, what if I buy a ticket from airtickets that also includes baggage, but when I check-in at the ...
5
votes
2
answers
365
views
What are your rights if you are forced to reschedule your flight?
If I understand correctly, if an airline cancels a flight due to reasons beyond their control (a strike for example), passengers do not receive compensation under EU rules.
What are your rights ...
- 356
9
votes
5
answers
6k
views
Can Airline Legally Refuse Boarding for NO Reason?
Can an airline that serves North America (USA & Canada) and Western Europe (Schengen areas + UK) deny a passenger boarding for no reason at all?
I know airlines, especially in the USA, seem to ...
- 29.3k