No more waiting: Mumbai airport cuts entry time to under a minute with new e-gates

Manju V / TNN / Jun 12, 2024, 08:15 IST

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Mumbai airport doubles e-gates for easier entry, highest in the country. Kerbside wait time reduced to under a minute. 'Digi Buddies' assist DigiYatra passengers, AI-ML cameras enhance security.

No more waiting: Mumbai airport cuts entry time to under a minute with new e-gates

MUMBAI: Entry into Mumbai airport’s two terminals is now easier as the number of e-gates, both for DigiYatra passengers and others, has been doubled.

The queue to enter the airport’s terminal buildings can at times stretch long, depending on the time and season of travel. For passengers who are running late, a long waiting time to enter the terminal could mean missing the flight for having reported late at the check-in counter. No longer

Airport official

Terminal entry points
Earlier: 24

Now: 68
This is the highest number of e-gates at any airport kerbside/landside in the country, according to Mumbai International Airport Ltd (MIAL)
Terminal 2, (t2)
DigiYatra e-gates: 28
Ordinary e-gates: 28
Terminal 1, (t1)
DigiYatra e-gates: 6
Ordinary e-gates: 6
118 additional e-gates, for both passenger categories, being deployed at T2’s pre-embarkation security check (PESC) area to further simplify passenger movement.

Quick passenger entry
Airport’s new passenger processing capacity. The total number is three times the old capacity. Also, kerbside wait time has been reduced to under one minute.
T2: 7,440 per hour
T1: 2, 160 terminal entry points per hour
Biometric validation benefits

To assist first-time DigiYatra passengers, ‘Digi Buddies’ have been deployed as guides to help with the self-service system
DigiYatra passengers can breeze through e-gates without needing to show ticket, boarding pass, or identity
Airport will deploy AI-ML-enabled (artificial intelligence & machine learning) cameras to enhance overall kerbside security

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