In the past I created a Personal account on Microsoft using my little company's email "[email protected]" (Chile). Recently, I bought Microsoft365 Business Standar and created a company account with same email. The thing is that when I configure Windows 10, OneDrive connects automatically to the Personal account with 5GB limited space (and it does not show me my company files). I need to delete the Personal one so Windows does not confuse the accounts and I only use 1 account for business purposes. Is it possible to delete a personal account like this in Microsoft page?
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If you can delete a Microsoft Account you would need to contact Microsoft to accomplish that. How you delete a Microsoft Account would beyond the scope of this community.– RamhoundCommented Mar 31, 2021 at 22:04
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1 Answer
If you could use Group Policy on your computer, I suggest you try the policy of "Prevent users from syncing personal OneDrive accounts" first.
If you cannot log the same email address into OneDrive as a company account after setting this group policy, I suggest you contact Microsoft online for assistance.
But please note, closing a Microsoft account means it would deletes all the services associated with it. For more detailed information,you may refer to "How to close your Microsoft account".
