All Questions
Tagged with united-kingdom consumer-protection
74
questions
1
vote
1
answer
281
views
Are airports allowed to charge whatever they like for 'drop-off' areas?
This question has been rumbling in my head for some time, but was prompted by an article about taxi drivers striking due to an airport surcharge on their passengers. I don't fly often but know those ...
CommunityBot
- 1
2
votes
1
answer
198
views
Right of return for already replaced goods
Around 9 months ago I purchased a product, a pair of headphones, in the UK directly from the manufacturer. After 5 months, this product became defective, and was exchanged for another identical ...
- 1,185
0
votes
1
answer
290
views
What consumer rights are there in UK for services that haven't delivered
I went to an aesthetic clinic to discuss dermal filler options. They recommended instead another procedure which cost me £4k and has had zero effect once the swelling went down.
I was told it would ...
CommunityBot
- 1
26
votes
4
answers
3k
views
Does consumer protection cover price changes at point of sale?
Just now I booked a flight on booking.com in the following sequence:
The flight was listed as £460
I went through the entire purchase procedure and entered bank details
I went through 2FA to ...
- 215k
35
votes
3
answers
8k
views
Would it be legal to supply an item that deliberately stops working after the guarantee expires?
I have TV that failed about a week after the 3 year guarantee expired.
Obviously this is annoying, and I'm back to using a 15 year old TV that I dug out from the attic.
Realistically, this failure so ...
- 453
2
votes
1
answer
362
views
In UK, how hard can you hold a builder to their quoted price?
I was hoping to have some building work done in England and got two quotes: I would have liked three or four, but it was quite enough work to get two. To my surprise, they different hugely: one was ...
- 215k
-4
votes
1
answer
90
views
Consumer rights [closed]
I’ve recently purchased a part for my washing machine it did say product out of stock and usually takes up to 10 days but 16 days on still nothing go to tracking and it shows no info available. When I ...
- 135
3
votes
1
answer
136
views
UK: Good faith vs qualifying misrepresention
Consider the following in the context UK contract law, insurance and consumer rights.
When you (a person or legal entity) buys insurance there is some expectation that you properly value the item or ...
- 17.7k
3
votes
2
answers
192
views
In United Kingdom what are consumer rights about online subscription
A few months ago I subscribed to an online service that monthly delivers goods (beers) to my home. I now want to cancel but they ask to call to do so.
I tried for a few days and of course, no one is ...
CommunityBot
- 1
2
votes
2
answers
177
views
Tradesman billing unreasonable fees
What prevents a tradesman from billing a client an unreasonable fee after the work is done? For example, a plumber may quote provisionally £100 verbally (or not even give a cost estimate as is common ...
- 215k
1
vote
2
answers
116
views
Can misrepresentation in a contract of professional credentials of an employee invalidate the contract?
My question is somewhat like this one but involves a registered architect and an employee ...
In a particular jurisdiction, a person is not permitted to describe themselves as an architect, unless ...
- 41.5k
12
votes
3
answers
4k
views
Do EU or UK consumers enjoy consumer rights protections from traders that serve them from abroad?
Bob lives in Manchester, or alternatively in Lyon. He purchases a product or service from a vendor in the USA, or perhaps Timbuktu.
Do European or British consumer rights legislations bind the ...
- 183
0
votes
1
answer
366
views
Is giving back a voucher instead of a refund legal?
In the UK there is a sport accessories and outfits retailer called SportsDirect.
They have this strange practice that I have never seen in any other UK retailer before, which is basically if you ...
- 215k
5
votes
1
answer
140
views
Right to a refund on accessories when the main purchase is found to be not as advertised
I recently bought an amplifier for my hifi system from a local retailer in the UK. The amplifier was found to be not as specified and after some quibbling the store manager agreed a refund. However, ...
CommunityBot
- 1
0
votes
2
answers
246
views
Refund on deposit day after signing order for
I went to the Ideal Home show yesterday and found a “Natuzzi” sofa that we loved. We paid a deposit (£1700). On getting home from the show I did some searches for reviews and discovered that the brand ...
CommunityBot
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