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Where does the burden of proof lie with a Warranty repair
When you return an item for repair and are told that it isn't covered by warranty because it has 'accidental physical damage'. Where does the burden of proof lie?
I have a device that would no longer ...
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Returning faulty item under long term UK warranty, but can't find accessory. What's my position?
Long story short, I bought an SD card for my phone. It has a 5 year warranty in the usual terms - replace with similar or better, or full refund, at their discretion. A couple of weeks ago it became ...