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0 votes
2 answers
961 views

Where does the burden of proof lie with a Warranty repair

When you return an item for repair and are told that it isn't covered by warranty because it has 'accidental physical damage'. Where does the burden of proof lie? I have a device that would no longer ...
Dustybin80's user avatar
1 vote
1 answer
82 views

Returning faulty item under long term UK warranty, but can't find accessory. What's my position?

Long story short, I bought an SD card for my phone. It has a 5 year warranty in the usual terms - replace with similar or better, or full refund, at their discretion. A couple of weeks ago it became ...
Stilez's user avatar
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