parcelLab

🔊 Our next #podcast episode is out! 🔊 In this episode, the second of two recorded LIVE at #Shoptalk2024, Breanna Moreno joins us to discuss: 💰 How True Classic pivoted from being a cost center in Customer Services to becoming a revenue-generating machine. ❤️ How their #culture is crucial for the scalability of the #CustomerServices operation. 🚀 How to get bigger and better outcomes with less resource. Listen or watch now: Spotify: https://lnkd.in/eP87HAYk Apple Podcasts: https://lnkd.in/eSS23P6J Amazon Music: https://lnkd.in/eHNbR_Fv YouTube: https://lnkd.in/eFq7RvAr

📦 Is your business struggling with high return rates? Join our webinar to learn how AI can reduce returns, enhance customer satisfaction, and boost profits! Key Insights: 🔍 Identify Serial Returners: Optimize marketing spend. 🎯 Tailor Incentives: Avoid habitual returners. 📏 Guide Customers Better: Use AI for accurate sizing. 💬 Engage Effectively: Increase repeat purchases. Speakers: Mark Galvin VP, Bloomreach Jana Soppa of Carrier Integration, parcelLab Max Schmitt Solutions Consultant, parcelLab Don’t miss out— https://shorturl.at/wB0OE #Webinar #eCommerce #AI #CustomerExperience #ReturnsManagement #parcelLab

We're thrilled to announce our partnership with Mystery Ranch! 🎒🚀 With our Engage product, Mystery Ranch is now delivering seamless and engaging post-purchase experiences to their customers. This collaboration ensures that every customer knows exactly where their gear is, from order to delivery. 👏 At parcelLab our mission is to help brands like Mystery Ranch exceed customer expectations with superior post-purchase experiences. #CustomerExperience #eCommerce #MysteryRanch #parcelLab #PostPurchase #OrderTracking #CustomerEngagement

🎉 New Study!    parcelLab commissioned Forrester Consulting to conduct a Total Economic Impact study and examine the potential return on investment enterprises may realize by deploying parcelLab Engage.    Some key findings:    ♻ 462% Return on Investment  📉 23% Reduction in WISMO  💰 €12.9 Million incremental profit from recaptured traffic    Read the full study – https://lnkd.in/gXZV-648

We know LinkedIn is full of helpful advice from people with lots of shiny medals. Here's our contribution to the tradition. 🎬   Thanks to G2 and thanks to our very own Angus Knights for doing it the parcelLab way! #G2BadgeBonanza #parcelLab #leader   Thanks G2!

We know LinkedIn is full of helpful advice from people with lots of shiny medals. Here's our contribution to the tradition. 🎬   Thanks to G2 and thanks to our very own Angus Knights for doing it the parcelLab way! #G2BadgeBonanza #parcelLab #leader   Thanks G2!

🔗 Turn Peak Season Pressure into Customer Loyalty Diamonds! 🌟 Turn performance pressure into customer loyalty diamonds with our Peak Season prep guide. Key Insights: 62% email engagement during "Back to School" 48% paid returns during Christmas 17% of holiday orders influenced by AI Discover more: https://ow.ly/7wtK50SAhAl #parcelLab #PeakSeason #Ecommerce #CustomerLoyalty #RetailSuccess

We're thrilled to announce the launch of Trending Late AI at the Lead Summit Conference! 🎉 This game-changing tool uses cutting-edge AI to predict delivery delays before they happen, helping retailers tackle delivery issues proactively and keep customers smiling. 😄 Click here to read the press release: https://lnkd.in/euqcr2C2 #parcelLab #LeadSummit #AI #Ecommerce #DeliverySolutions #CustomerSatisfaction #Innovation

👀 Are you at The Lead Summit today? 👋 Make sure you stop by ReturnBear's booth, 211, to say hello to parcelLab's Larry T. from 2pm-4pm ET! If you're looking to improve customer satisfaction and loyalty during the post-purchase experience, Larry's the one to speak with. #theleadsummit #ecommerce #postpurchase

Don't let a bad returns policy get in the way of sales 👇 Find out how to deliver the best returns experience: https://ow.ly/zIsI50SsyvP