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2.71 Email Info
If you've recently upgraded your home page to the new AT&T powered by Yahoo! home page and you use an email client to check your email, you'll need to update the settings in your email client. Please go to the AT&T/Yahoo Email Configuration FAQ for detailed instructions. Possible Annoyance Alert: You may get a pop-up window that asks you for basic information about your service. Simply select the appropriate choices and then you will be sent to the FAQ page. Important "close the barn door after the cow is gone" information: You will not be able to migrate back to the old email/homepage platform once to make the change to Yahoo. by FAQFixer If you've recently upgraded your home page to the new AT&T powered by Yahoo! home page and use a mobile device to access AT&T email, you'll have to update your mail settings. Please go to the AT&T/Yahoo Email Configuration FAQ for Mobile Devices for detailed instructions. Possible Annoyance Alert: You may get a pop-up window that asks you for basic information about your service. Simply select the appropriate choices and then you will be sent to the FAQ page. . Feedback received on this FAQ entry:
by FAQFixer Important Update! All legacy BellSouth customers have been migrated to the new AT&T/Yahoo platform and should use the Email Configuration Site. The servers for all legacy BellSouth customers are: Incoming (POP): pop.att.yahoo.com Outgoing (SMTP): smtp.att.yahoo.com (requires authentication) Incoming mail server type: POP3 Incoming/Outgoing User Name: Full AT&T email address, including domain (e.g. yourname@bellsouth.net) Incoming mail port #: 995, secure connection (SSL) checked Outgoing mail port # 465, secure connection (SSL) checked Note: Your email password can/may be different from your standard FastAccess login password. Also, unlike having to log into FastAccess, your POP email log in does not require "@bellsouth.net" after the username. To change your email password check here. If you experience any problems with your email, check your email client to verify that you are not using the old address format. Feedback received on this FAQ entry:
by KeysCapt First off, don't open any emails or attachments, if possible! If you have already opened it, do not click on any of the pictures or links especially ones that claim, "click here to be removed from email list". BellSouth actively filters spam but constant adjustments and attention are required to deal with changes in spamming techniques. You can help make the process better by forwarding any spam (as an attachment) to abuse@att.net. Follow the instructions below for reporting suspected spam. From your Inbox, highlight the suspected spam message you wish to submit. Important Information: This is an automated spam application. No human intervention is used, so please do not send personal messages or expect a response. Andy Houtz DSL Feedback received on this FAQ entry:
by FAQFixer Yes. Depending on what FastAccess Plan you ordered, you can have up to 8 free additional mail boxes in conjunction with your account. You can also create 1 email alias for each email box. By creating an alias, you can provide one address to business contacts and another address to friends, while you simply check one mailbox for messages. For more detailed information please see the Email FAQ. Additional Email Boxes
Email Aliases
Changing Email Passwords
Feedback received on this FAQ entry:
by Andy Houtz BellSouth has officially stated that it does not sell email addresses. There are many ways a spammer can get your email address. by tomsprat Depending on what FastAccess Plan you have (FastAccess or FastAccess Lite) you can have up to 250 megabytes of un-retrieved email stored on the BellSouth E-mail server. Also, E-mails you send may not be larger than 25 megabytes. Note: Email attachments must be converted into ASCII format which requires a larger file. For example, if you have a 25Mb email limit and try to send an attachment which is 22Mb it may actually be converted to an 28Mb ASCII file and be too large to send. Zipping the file is an option to decrease the size of attachments. by leevis There are several common reasons why you may not be able to send email. ![]() Just like other ISPs, BellSouth uses precautions to prevent relaying email through their network. Some examples: - If you are not on the BellSouth network and don't have a BellSouth IP and try to relay email through the BellSouth SMTP server to another email domain you will be blocked. If you are travelling or on another ISP's network you can use BellSouth Webmail. - If you have an IP assigned by BellSouth and you try to send mail using another ISP's SMTP server chances are they will block your email. - If you have an email account with another ISP and you want to use that email name on BellSouth's SMTP it will be blocked. - If you are using a email domain other than "bellsouth.net" you may be blocked. For example, if you use "myname@brandx.net" and try to send it through BellSouth's SMTP server it will be blocked. ![]() For information on setting up common mail clients see the Email Configuration FAQ or the BellSouth Email Configuration Site. Many times, simply reloading the email client software or deleting the account and reconstructing it solves the issue. ![]() All new residential dial and FastAccess accounts are provisioned with Port 25 blocked. All existing residential accounts will eventually be converted. For more information check the Port 25 Block FAQ or the Official BellSouth Port 25 FAQ. ![]() Firewalls, antivirus, and other applications may change settings or block email. Turn off all suspected software and test again. Additionally, your hardware firewall or router may be configured incorrectly. Andy Houtz DSL by Andy Houtz Outbound Port 25 traffic is blocked on all residential Dial accounts and as of mid December 2003 all new residential FastAccess accounts are provisioned with Port 25 blocked. Existing residential DSL accounts will eventually be converted at some point in the future. Customers that make any changes to their account (such as upgrading to a different package) will initiate Port 25 blocking. If you are unable to send mail and you are using an email domain other than "bellsouth.net" you may have been blocked. For more information check the BellSouth Port 25 FAQ. BellSouth only filters Port 25. If you think you have ports blocked (other than 25) check the configuration settings on your equipment or software (modem, router, firewall, or PC applications, etc). BellSouth requires authentication (through a BellSouth issued IP) to use its SMTP mail servers. You will not be able to send mail through BellSouth if you are using another ISP for access and have a non BellSouth IP. Port 25 does not effect incoming POP email so you will still be able to receive POP mail from other providers. Important Information: As of January 2006 BellSouth also started blocking inbound Port 25 traffic on residential accounts. This will only affect customers who are running personal email servers on their residential accounts. Andy Houtz DSL Feedback received on this FAQ entry:
by Andy Houtz Yes. BellSouth automatically empties the Webmail Trash folder with no ability to recover the email. Do not use the Trash folder to store emails thinking that you can retrieve them later, if needed. by FAQFixer Yes. You can receive third party POP email accounts through BellSouth WebMail. ![]() Go to the BellSouth Webmail Homepage and log into your account. Click on Preferences from the Options Menu. ![]() ![]() Click on POP Mail tab in the upper right. ![]() ![]() Enter the POP Server Name, the POP User Name, and the POP Password for the mail you want to access. If you would like to leave a copy of the messages on the POP server, check the box beside Message Disposal. You can create and select unique email destination folders to help manage the accounts. Up to four different e-mail accounts can be set up. ![]() ![]() Click on Save Settings. Important Note: Not all third party email accounts have POP capabilities. If your other email provider does not support POP you will not be able to use this feature. Andy Houtz DSL by FAQFixer Yes. The BellSouth WebMail has the option to forward incoming emails to another email account. ![]() Go to the BellSouth Webmail Homepage and log into your account. Click on Preferences from the Options Menu. ![]() ![]() Click on Rules tab in the upper right. ![]() ![]() Enter the individual email addresses in the Forwarding Addresses field. If you would like to leave a copy of the messages on the BellSouth POP server, check the Forward and keep a copy box. If you wish to discard the original BellSouth copy and simply send a copy to the other account check the Forward, the discard box ![]() ![]() Click on Save Settings. Andy Houtz DSL Feedback received on this FAQ entry:
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