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Applicable to the Former Bell Atlantic Region --------------------------------------------- Presidential Appeals can often resolve the seemingly un-resolvable problems. Their abilities extend far beyond those of a tier-2 tech desk representative. Recently the department has been re-dubbed "Chronic Troubles" and can be reached at (800) 483-7988. Please post a notice in the forum if you discover that this number is inaccurate or have other public support departments which may help resolve some of the more difficult cases. 8/14: A user posted this number as the current number: 800-520-0926
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