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PLEASE READ CAREFULLY BEFORE YOU ATTEMPT TO UPDATE FIRMWARE ON YOUR WESTELL. Firmware is model specific and is not interchangeable between the 2100, 2200 and 6100 models! To verify your model number please check the sticker on the bottom of modem. ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() There are two ways to update the firmware:
The modem will automatically check the BellSouth Support Site for the latest update, download it, and start the update procedure. or 2) Update software from PC file Requires you to manually download the firmware file, browse your PC, and install the file. If you have a 6100 go to the BellSouth Support Site and download the newest firmware. If you have a 2100 or 2200 modem go to the BellSouth Firmware Site or the BellSouth Firmware Archive and download the highest firmware available. Save the firmware file in a convenient place so it is easy to find later in the upgrade process. ![]() Launch your internet browser and type »launchmodem or »192.168.1.254 in the address field. This will launch the Westell Modem Interface. ![]() ![]() Click on the Upgrade Device button on the left menu. ![]() ![]() Select the type of update method you want: Update Software from Server - Modem will automatically check the BellSouth Support Site for the latest update, download it, and start the update procedure. Update software from PC - Browse your computer and select the upgrade file you downloaded earlier. Click on Update software from PC button to start the manual update. ![]() ![]() The file will automatically update the firmware to the modem. This may take a minute or two. Do not cancel or stop the upload for any reason!! ![]() ![]() The upgrade will automatically restart the modem. When it is complete you are directed to the connection page where you can reconnect to the internet. ![]() Pictures by Andy Houtz Congratulations, you have completed the firmware upgrade. Important Note: After you update the firmware it may take a minute or so to be able to reconnect the Internet. If you try to connect and get a message stated that "DSL or ATM network is not available" please wait 30 seconds and try again. It may take several attempts to regain connectivity to BSFA. For more information about the new firmware check out Westell FAQ. Andy Houtz Feedback received on this FAQ entry:
![]() by Andy Houtz |