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UX	
  and	
  Design:	
  Top	
  Tips	
  for	
  Salesforce	
  
Apps	
  on	
  Mobile	
  and	
  Wearables	
  
Mitch	
  Kreaden	
  
Director	
  of	
  Product	
  Management	
  
©	
  2015	
  Ap)us	
  Corpora0on	
  2015	
  	
  /	
  	
  Confiden0al	
  
Presenters	
  
Dominic	
  Steil	
  
Sales	
  Engineer	
  
Ap.us	
  
Mitch	
  Kreaden	
  
Director	
  of	
  	
  
Product	
  Management	
  
Ap.us	
  	
  
	
  
Dan	
  Reid	
  
Senior	
  Director	
  of	
  
Product	
  Marke:ng	
  
DocuSign	
  
•  Safe	
  harbor	
  statement	
  under	
  the	
  Private	
  Securi0es	
  Li0ga0on	
  Reform	
  Act	
  of	
  1995:	
  
•  This	
  presenta0on	
  may	
  contain	
  forward-­‐looking	
  statements	
  that	
  involve	
  risks,	
  uncertain0es,	
  and	
  assump0ons.	
  If	
  any	
  such	
  uncertain0es	
  materialize	
  
or	
  if	
  any	
  of	
  the	
  assump0ons	
  proves	
  incorrect,	
  the	
  results	
  of	
  salesforce.com,	
  inc.	
  could	
  differ	
  materially	
  from	
  the	
  results	
  expressed	
  or	
  implied	
  by	
  
the	
  forward-­‐looking	
  statements	
  we	
  make.	
  All	
  statements	
  other	
  than	
  statements	
  of	
  historical	
  fact	
  could	
  be	
  deemed	
  forward-­‐looking,	
  including	
  any	
  
projec0ons	
  of	
  product	
  or	
  service	
  availability,	
  subscriber	
  growth,	
  earnings,	
  revenues,	
  or	
  other	
  financial	
  items	
  and	
  any	
  statements	
  regarding	
  
strategies	
  or	
  plans	
  of	
  management	
  for	
  future	
  opera0ons,	
  statements	
  of	
  belief,	
  any	
  statements	
  concerning	
  new,	
  planned,	
  or	
  upgraded	
  services	
  or	
  
technology	
  developments	
  and	
  customer	
  contracts	
  or	
  use	
  of	
  our	
  services.	
  
•  The	
  risks	
  and	
  uncertain0es	
  referred	
  to	
  above	
  include	
  –	
  but	
  are	
  not	
  limited	
  to	
  –	
  risks	
  associated	
  with	
  developing	
  and	
  delivering	
  new	
  func0onality	
  
for	
  our	
  service,	
  new	
  products	
  and	
  services,	
  our	
  new	
  business	
  model,	
  our	
  past	
  opera0ng	
  losses,	
  possible	
  fluctua0ons	
  in	
  our	
  opera0ng	
  results	
  and	
  
rate	
  of	
  growth,	
  interrup0ons	
  or	
  delays	
  in	
  our	
  Web	
  hos0ng,	
  breach	
  of	
  our	
  security	
  measures,	
  the	
  outcome	
  of	
  any	
  li0ga0on,	
  risks	
  associated	
  with	
  
completed	
  and	
  any	
  possible	
  mergers	
  and	
  acquisi0ons,	
  the	
  immature	
  market	
  in	
  which	
  we	
  operate,	
  our	
  rela0vely	
  limited	
  opera0ng	
  history,	
  our	
  
ability	
  to	
  expand,	
  retain,	
  and	
  mo0vate	
  our	
  employees	
  and	
  manage	
  our	
  growth,	
  new	
  releases	
  of	
  our	
  service	
  and	
  successful	
  customer	
  deployment,	
  
our	
  limited	
  history	
  reselling	
  non-­‐salesforce.com	
  products,	
  and	
  u0liza0on	
  and	
  selling	
  to	
  larger	
  enterprise	
  customers.	
  Further	
  informa0on	
  on	
  
poten0al	
  factors	
  that	
  could	
  affect	
  the	
  financial	
  results	
  of	
  salesforce.com,	
  inc.	
  is	
  included	
  in	
  our	
  annual	
  report	
  on	
  Form	
  10-­‐K	
  for	
  the	
  most	
  recent	
  
fiscal	
  year	
  and	
  in	
  our	
  quarterly	
  report	
  on	
  Form	
  10-­‐Q	
  for	
  the	
  most	
  recent	
  fiscal	
  quarter.	
  These	
  documents	
  and	
  others	
  containing	
  important	
  
disclosures	
  are	
  available	
  on	
  the	
  SEC	
  Filings	
  sec0on	
  of	
  the	
  Investor	
  Informa0on	
  sec0on	
  of	
  our	
  Web	
  site.	
  
•  Any	
  unreleased	
  services	
  or	
  features	
  referenced	
  in	
  this	
  or	
  other	
  presenta0ons,	
  press	
  releases	
  or	
  public	
  statements	
  are	
  not	
  currently	
  available	
  and	
  
may	
  not	
  be	
  delivered	
  on	
  0me	
  or	
  at	
  all.	
  Customers	
  who	
  purchase	
  our	
  services	
  should	
  make	
  the	
  purchase	
  decisions	
  based	
  upon	
  features	
  that	
  are	
  
currently	
  available.	
  Salesforce.com,	
  inc.	
  assumes	
  no	
  obliga0on	
  and	
  does	
  not	
  intend	
  to	
  update	
  these	
  forward-­‐looking	
  statements.	
  
Safe	
  Harbor	
  
About	
  ApAus	
  
Ap)us,	
  the	
  category-­‐defining	
  Quote-­‐to-­‐Cash	
  soZware	
  
company,	
  drives	
  the	
  vital	
  business	
  process	
  between	
  the	
  
buyer’s	
  interest	
  in	
  a	
  purchase	
  and	
  the	
  realiza0on	
  of	
  
revenue.	
  Ap)us	
  is	
  delivered	
  on	
  the	
  Salesforce1	
  plaorm.	
  	
  
Our	
  applica0ons	
  include	
  Configure	
  Price	
  Quote	
  (CPQ),	
  
Renewals,	
  Contract	
  Management	
  and	
  Revenue	
  
Management.	
  	
  
Ap)us	
  serves	
  over	
  70	
  Fortune	
  500	
  customers	
  and	
  
hundreds	
  of	
  mid-­‐size	
  companies.	
  
Learn	
  more:	
  ap.us.com	
  

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•  How	
  should	
  you	
  approach	
  UX	
  and	
  design	
  
•  Choosing	
  use	
  cases	
  that	
  make	
  the	
  most	
  sense	
  	
  
•  Mobile	
  and	
  Wearable	
  App	
  Demos	
  
•  Grouping	
  informa0on	
  &	
  the	
  Impact	
  of	
  glance-­‐ability	
  
•  Lightning	
  Demo	
  
•  Lessons	
  learned	
  designing	
  Salesforce	
  apps	
  	
  
Focus	
  Points	
  
 
•  Smartphone	
  sales	
  surpass	
  PC	
  sales	
  since	
  2012	
  	
  
	
  
•  People	
  touch	
  their	
  phone	
  up	
  to	
  150	
  0mes	
  a	
  day	
  
	
  
•  Mobile	
  internet	
  now	
  exceeds	
  desktop	
  internet	
  usage	
  	
  
	
  
•  1.2	
  m	
  apps	
  were	
  developed	
  for	
  iPhone	
  and	
  Android	
  
Ø  Up	
  to	
  87%	
  of	
  mobile	
  apps	
  are	
  deleted	
  within	
  six	
  months	
  
	
  
•  Wearables	
  will	
  grow	
  from	
  19.6	
  m	
  in	
  2014	
  to	
  126.1	
  m	
  by	
  
2019	
  	
  
	
  
Why	
  Mobile	
  and	
  Wearables	
  
Mobile	
  Madness	
  
1.  Know	
  Your	
  Audience	
  
•  Designed	
  for	
  specific	
  use	
  cases	
  in	
  mind	
  
2.  Make	
  it	
  Easy	
  to	
  Access/Use	
  
•  Simplified	
  UI	
  	
  
3.  Make	
  it	
  Cool	
  &	
  Familiar	
  
•  Converge	
  Mobile,	
  Web	
  &	
  SFDC	
  UX	
  
4.  Enable	
  Users	
  
•  Designed	
  to	
  increase	
  produc0vity	
  
5.  Make	
  it	
  Reliable	
  and	
  Secure	
  
•  Built	
  on	
  Salesforce1	
  Plaorm	
  
	
  
How	
  to	
  Approach	
  Mobile	
  Design	
  

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lightning componentswinter '17 releaselds
InnovaSon	
  &	
  SimplificaSon	
  
Usability
User
Adoption
User
Adoption
Choosing	
  Your	
  Use	
  Case	
  	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  ApAus	
  Quote-­‐to-­‐Cash	
  Footprint	
  
BIG	
  vs	
  SMALL	
  
WIDE	
  vs	
  TALL	
  
CPQ	
  
Approval	
  
ApAus	
  CPQ	
  Mobile	
  Demo	
  
Are	
  You	
  Ready	
  For	
  Wearables?
•  Grow	
  from	
  19.6	
  m	
  in	
  2014	
  to	
  126.1	
  m	
  by	
  2019	
  	
  
	
  
•  Adop0on	
  rate	
  parallels	
  to	
  tablets	
  
	
  
•  Most	
  successful	
  wearables	
  are	
  smart	
  watches	
  
and	
  health/fitness	
  trackers	
  (i.e.	
  9	
  in	
  10	
  
wearables)	
  
	
  
•  Study:	
  Increased	
  employee	
  produc0vity	
  by	
  	
  
	
  	
  	
  	
  	
  8.5%	
  and	
  job	
  sa0sfac0on	
  by	
  3.5%	
  
	
  
Source:	
  IDC	
  Worldwide	
  Quarterly	
  Wearable	
  Device	
  Tracker,	
  March	
  30,	
  2015	
  
	
  
Source:	
  PWC	
  

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Differences	
  between	
  Mobile	
  &	
  Wearables	
  
•  Extension	
  of	
  phone	
  not	
  replacement	
  
•  Leverage	
  WK	
  and	
  iOS	
  posted	
  standards	
  
•  Keep	
  goal	
  simple	
  &	
  focused	
  
•  Wearables	
  is	
  a	
  revisit	
  of	
  early	
  mobile	
  days	
  
•  Set	
  realis0c	
  expecta0ons	
  
•  Time	
  factors	
  &	
  space	
  limits	
  
•  iOS	
  &	
  SF	
  Dev	
  resources	
  needed	
  
•  Leverage	
  Glances	
  	
  
ApAus	
  Wearable	
  Demo	
  
ApAus	
  Approval	
  Intelligence	
  
	
  
	
  
Design	
  Tips	
  & Lessons Learned	
  
DO’S	
   DONT’S	
  
•  Set	
  top	
  3	
  goals	
  
•  Proper	
  loca0on	
  and	
  size	
  
for	
  tap	
  targets	
  
•  Focus	
  on	
  func0on	
  first,	
  	
  
then	
  form	
  
•  Speed	
  &	
  caching	
  
•  Post	
  customiza0on	
  and	
  
usability	
  tes0ng	
  
•  Allow	
  for	
  mistake	
  
recovery	
  
	
  
	
  
•  Complicate	
  feature	
  set	
  
•  Forget	
  that	
  you	
  are	
  not	
  	
  
	
  	
  	
  	
  	
  	
  the	
  user	
  
•  Forget	
  state	
  
•  Overcrowd	
  views	
  
•  Keep	
  user	
  wai0ng	
  
•  Overuse	
  push	
  no0fica0ons	
  
•  Go	
  big	
  in	
  phase	
  1	
  
	
  
	
  
Early	
  mobile	
  prototype	
  
•  h)ps://github.com/developerforce/SalesforceWear-­‐DevPack-­‐For-­‐
AppleWatch	
  
•  h)ps://developer.apple.com/watch/human-­‐interface-­‐guidelines/
specifica0ons/	
  
•  h)p://www.slideshare.net/search/slideshow?
searchfrom=header&q=salesforce+mobile
+2015&ud=any&Z=all&lang=**&sort=	
  
•  h)ps://developer.salesforce.com/mobile/services/mobile-­‐templates	
  
•  h)p://www.slideshare.net/developerforce/visualforce-­‐in-­‐salesforce1-­‐
op0mizing-­‐your-­‐user-­‐interface-­‐for-­‐mobile	
  
Wearable	
  Examples	
  &	
  Resources	
  

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DocuSign:	
  	
  
Dan	
  Reid,	
  Sr.	
  Director	
  of	
  Product	
  
Marke0ng	
  
DocuSign Mobile Strategy
•  Free-­‐to-­‐Sign	
  Growth	
  Strategy	
  (Mobile)	
  
–  Need	
  to	
  serve	
  a	
  consumer	
  and	
  enterprise	
  audience	
  both	
  
•  Na0ve	
  Apps	
  –	
  Premium	
  experience.	
  Freemium	
  with	
  upsell	
  
–  Tablet	
  Apps	
  
•  Mobile	
  Web	
  –	
  Breadth	
  coverage.	
  Any	
  device	
  
•  SDK	
  and	
  Partners	
  –	
  Your	
  partners	
  sell	
  for	
  you	
  
•  Salesforce	
  Partnership	
  –	
  Key	
  strategic	
  alliances	
  
–  SF1	
  
Full	
  FuncSonality	
  
NaSve	
  Apps	
  
Consumer	
  Features	
  
Enterprise	
  CapabiliSes	
  
iOS	
  
Windows	
  Phone	
  
Android	
  
HTML5	
  
Salesforce1	
  
UX and Design: Top Tips for Salesforce Apps on Mobile and Wearables
Across Mobile Platforms
20%	
  
26%	
  
iPad	
   iPhone	
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   Win	
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29%	
  
5%	
  
DocuSign	
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Great Customer Experience Comes First – Native Apps
§  Sign	
  and	
  Send	
  Documents	
  
§  Customizable	
  Workflow	
  
§  Sign	
  In-­‐Person	
  or	
  Remote	
  
§  Work	
  in	
  Offline	
  Mode	
  
§  Push	
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§  Navigate	
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Document	
  	
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§  Manage	
  and	
  Filter	
  All	
  
Documents	
  in	
  your	
  Queue	
  
§  Access	
  Documents	
  Directly	
  
from	
  Salesforce	
  
Salesforce1
§  Integrated	
  with	
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   §  Specify	
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  and	
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Lightning	
  
•  Lightning	
  framework	
  	
  
•  New	
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  layer	
  for	
  Salesforce	
  
•  Consist	
  of	
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  builder,	
  Components,	
  exchange	
  &	
  
design	
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•  Lightning	
  Design	
  System	
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•  Collec0on	
  of	
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  components,	
  and	
  
guidelines	
  for	
  crea0ng	
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ecosystem	
  
•  Pure	
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  to	
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  lightning
What	
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KeitenjscKeitenjsc
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This document is introduction to the company keitenjsc

keitenjsckeitenvn
•  New	
  tools	
  to	
  help	
  Admins	
  
•  Build	
  apps	
  (via	
  App	
  Builder)	
  
•  Automate	
  business	
  processes	
  (via	
  App	
  Builder)	
  
•  Integrate	
  data	
  (via	
  components)	
  
•  Apps	
  are	
  comprised	
  of	
  components	
  
•  Components	
  can	
  be	
  created	
  or	
  consumed	
  
•  Lightning	
  uses	
  an	
  event	
  driven	
  framework/	
  Arch	
  
What	
  Is	
  App	
  Builder	
  &	
  Lightning	
  Components	
  
Why	
  Lightning	
  MaAers	
  
	
  
•  Trend	
  towards	
  component	
  frameworks	
  
(Google=Polymer)	
  	
  
•  Help	
  unify	
  UX	
  across	
  ISV	
  Apps	
  
•  Provide	
  design	
  system	
  &	
  resources	
  to	
  leverage	
  
•  New	
  easy	
  design	
  tool	
  for	
  Dev	
  teams	
  	
  AND	
  Admins	
  
•  Leverage	
  components	
  across	
  large	
  product	
  footprints	
  
•  Lightning	
  is	
  device	
  aware	
  (responsive	
  design)	
  	
  
•  Minimize	
  loading	
  0me	
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  faster	
  UX	
  	
  
	
  
ApAus	
  Lightning	
  Demo	
  
Final	
  Things	
  To	
  Think	
  About	
  
	
  •  Style	
  &	
  Nav	
  Consistency	
  
•  App	
  context	
  (Russian	
  Doll)	
  
•  Needed	
  (Wearable)	
  &	
  doable	
  	
  
•  Right	
  delivery	
  :	
  S1,	
  VF	
  vs	
  Angular,	
  	
  Lightning	
  ,	
  na0ve	
  App……	
  
•  Prototypes	
  (www.invisionapp.com,	
  )p://www.axure.com/)	
  	
  
•  Test	
  using	
  real	
  data	
  
•  Leverage	
  exis0ng	
  pieces	
  (Wave,	
  Lightning	
  exchange,	
  Lightning)	
  

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Q	
  &	
  A	
  
Later	
  today…	
  
	
  3	
  -­‐	
  3:20pm	
   	
  Build	
  Apps	
  Fast	
  with	
  Lightning	
  	
   	
   	
  	
  	
  	
  
	
   	
   	
   	
   	
  Components	
  from	
  ApAus	
  
	
   	
   	
   	
  San	
  Francisco	
  Marrio.	
  Marquis	
  Hotel,	
  	
  
	
   	
   	
   	
  Foothill	
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Thank	
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Message	
  &	
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  apply.	
  Visit	
  h)p://bit.ly/TextAPT	
  for	
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Presentation Title Goes Here
Presenter Name / Date
Built	
  on	
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  Plaform	
  
Quote	
   Contract	
   Revenue	
  Opportunity	
   ERP	
  
CONTRACT	
  
LIFECYCLE	
  
MANAGEMENT	
  
ORDER	
  
MANAGEMENT	
  CONFIGURE	
  
PRICE	
  
QUOTE	
   BILLING	
  
REBATE	
  
MANAGEMENT	
  
DEAL	
  MANAGEMENT	
  
E-­‐COMMERCE	
  
QUOTE-­‐TO-­‐CASH	
  INTELLIGENCE	
  
	
  	
  	
  	
  	
  X-­‐AUTHOR	
  
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  Quote-­‐to-­‐Cash	
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  -­‐	
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•  Casual	
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•  Complex	
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•  OTB	
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  configurable	
  
•  SFDC	
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•  Micro	
  moments	
  &	
  deep	
  info	
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  Salesforce	
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©	
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  2015	
  	
  /	
  	
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UX and Design: Top Tips for Salesforce Apps on Mobile and Wearables

  • 1. UX  and  Design:  Top  Tips  for  Salesforce   Apps  on  Mobile  and  Wearables   Mitch  Kreaden   Director  of  Product  Management  
  • 2. ©  2015  Ap)us  Corpora0on  2015    /    Confiden0al   Presenters   Dominic  Steil   Sales  Engineer   Ap.us   Mitch  Kreaden   Director  of     Product  Management   Ap.us       Dan  Reid   Senior  Director  of   Product  Marke:ng   DocuSign  
  • 3. •  Safe  harbor  statement  under  the  Private  Securi0es  Li0ga0on  Reform  Act  of  1995:   •  This  presenta0on  may  contain  forward-­‐looking  statements  that  involve  risks,  uncertain0es,  and  assump0ons.  If  any  such  uncertain0es  materialize   or  if  any  of  the  assump0ons  proves  incorrect,  the  results  of  salesforce.com,  inc.  could  differ  materially  from  the  results  expressed  or  implied  by   the  forward-­‐looking  statements  we  make.  All  statements  other  than  statements  of  historical  fact  could  be  deemed  forward-­‐looking,  including  any   projec0ons  of  product  or  service  availability,  subscriber  growth,  earnings,  revenues,  or  other  financial  items  and  any  statements  regarding   strategies  or  plans  of  management  for  future  opera0ons,  statements  of  belief,  any  statements  concerning  new,  planned,  or  upgraded  services  or   technology  developments  and  customer  contracts  or  use  of  our  services.   •  The  risks  and  uncertain0es  referred  to  above  include  –  but  are  not  limited  to  –  risks  associated  with  developing  and  delivering  new  func0onality   for  our  service,  new  products  and  services,  our  new  business  model,  our  past  opera0ng  losses,  possible  fluctua0ons  in  our  opera0ng  results  and   rate  of  growth,  interrup0ons  or  delays  in  our  Web  hos0ng,  breach  of  our  security  measures,  the  outcome  of  any  li0ga0on,  risks  associated  with   completed  and  any  possible  mergers  and  acquisi0ons,  the  immature  market  in  which  we  operate,  our  rela0vely  limited  opera0ng  history,  our   ability  to  expand,  retain,  and  mo0vate  our  employees  and  manage  our  growth,  new  releases  of  our  service  and  successful  customer  deployment,   our  limited  history  reselling  non-­‐salesforce.com  products,  and  u0liza0on  and  selling  to  larger  enterprise  customers.  Further  informa0on  on   poten0al  factors  that  could  affect  the  financial  results  of  salesforce.com,  inc.  is  included  in  our  annual  report  on  Form  10-­‐K  for  the  most  recent   fiscal  year  and  in  our  quarterly  report  on  Form  10-­‐Q  for  the  most  recent  fiscal  quarter.  These  documents  and  others  containing  important   disclosures  are  available  on  the  SEC  Filings  sec0on  of  the  Investor  Informa0on  sec0on  of  our  Web  site.   •  Any  unreleased  services  or  features  referenced  in  this  or  other  presenta0ons,  press  releases  or  public  statements  are  not  currently  available  and   may  not  be  delivered  on  0me  or  at  all.  Customers  who  purchase  our  services  should  make  the  purchase  decisions  based  upon  features  that  are   currently  available.  Salesforce.com,  inc.  assumes  no  obliga0on  and  does  not  intend  to  update  these  forward-­‐looking  statements.   Safe  Harbor  
  • 4. About  ApAus   Ap)us,  the  category-­‐defining  Quote-­‐to-­‐Cash  soZware   company,  drives  the  vital  business  process  between  the   buyer’s  interest  in  a  purchase  and  the  realiza0on  of   revenue.  Ap)us  is  delivered  on  the  Salesforce1  plaorm.     Our  applica0ons  include  Configure  Price  Quote  (CPQ),   Renewals,  Contract  Management  and  Revenue   Management.     Ap)us  serves  over  70  Fortune  500  customers  and   hundreds  of  mid-­‐size  companies.   Learn  more:  ap.us.com  
  • 5. •  How  should  you  approach  UX  and  design   •  Choosing  use  cases  that  make  the  most  sense     •  Mobile  and  Wearable  App  Demos   •  Grouping  informa0on  &  the  Impact  of  glance-­‐ability   •  Lightning  Demo   •  Lessons  learned  designing  Salesforce  apps     Focus  Points  
  • 6.   •  Smartphone  sales  surpass  PC  sales  since  2012       •  People  touch  their  phone  up  to  150  0mes  a  day     •  Mobile  internet  now  exceeds  desktop  internet  usage       •  1.2  m  apps  were  developed  for  iPhone  and  Android   Ø  Up  to  87%  of  mobile  apps  are  deleted  within  six  months     •  Wearables  will  grow  from  19.6  m  in  2014  to  126.1  m  by   2019       Why  Mobile  and  Wearables  
  • 8. 1.  Know  Your  Audience   •  Designed  for  specific  use  cases  in  mind   2.  Make  it  Easy  to  Access/Use   •  Simplified  UI     3.  Make  it  Cool  &  Familiar   •  Converge  Mobile,  Web  &  SFDC  UX   4.  Enable  Users   •  Designed  to  increase  produc0vity   5.  Make  it  Reliable  and  Secure   •  Built  on  Salesforce1  Plaorm     How  to  Approach  Mobile  Design  
  • 9. InnovaSon  &  SimplificaSon   Usability User Adoption User Adoption
  • 10. Choosing  Your  Use  Case                              ApAus  Quote-­‐to-­‐Cash  Footprint   BIG  vs  SMALL   WIDE  vs  TALL   CPQ   Approval  
  • 11. ApAus  CPQ  Mobile  Demo  
  • 12. Are  You  Ready  For  Wearables? •  Grow  from  19.6  m  in  2014  to  126.1  m  by  2019       •  Adop0on  rate  parallels  to  tablets     •  Most  successful  wearables  are  smart  watches   and  health/fitness  trackers  (i.e.  9  in  10   wearables)     •  Study:  Increased  employee  produc0vity  by              8.5%  and  job  sa0sfac0on  by  3.5%     Source:  IDC  Worldwide  Quarterly  Wearable  Device  Tracker,  March  30,  2015     Source:  PWC  
  • 13. Differences  between  Mobile  &  Wearables   •  Extension  of  phone  not  replacement   •  Leverage  WK  and  iOS  posted  standards   •  Keep  goal  simple  &  focused   •  Wearables  is  a  revisit  of  early  mobile  days   •  Set  realis0c  expecta0ons   •  Time  factors  &  space  limits   •  iOS  &  SF  Dev  resources  needed   •  Leverage  Glances    
  • 14. ApAus  Wearable  Demo   ApAus  Approval  Intelligence      
  • 15. Design  Tips  & Lessons Learned   DO’S   DONT’S   •  Set  top  3  goals   •  Proper  loca0on  and  size   for  tap  targets   •  Focus  on  func0on  first,     then  form   •  Speed  &  caching   •  Post  customiza0on  and   usability  tes0ng   •  Allow  for  mistake   recovery       •  Complicate  feature  set   •  Forget  that  you  are  not                the  user   •  Forget  state   •  Overcrowd  views   •  Keep  user  wai0ng   •  Overuse  push  no0fica0ons   •  Go  big  in  phase  1       Early  mobile  prototype  
  • 16. •  h)ps://github.com/developerforce/SalesforceWear-­‐DevPack-­‐For-­‐ AppleWatch   •  h)ps://developer.apple.com/watch/human-­‐interface-­‐guidelines/ specifica0ons/   •  h)p://www.slideshare.net/search/slideshow? searchfrom=header&q=salesforce+mobile +2015&ud=any&Z=all&lang=**&sort=   •  h)ps://developer.salesforce.com/mobile/services/mobile-­‐templates   •  h)p://www.slideshare.net/developerforce/visualforce-­‐in-­‐salesforce1-­‐ op0mizing-­‐your-­‐user-­‐interface-­‐for-­‐mobile   Wearable  Examples  &  Resources  
  • 17. DocuSign:     Dan  Reid,  Sr.  Director  of  Product   Marke0ng  
  • 18. DocuSign Mobile Strategy •  Free-­‐to-­‐Sign  Growth  Strategy  (Mobile)   –  Need  to  serve  a  consumer  and  enterprise  audience  both   •  Na0ve  Apps  –  Premium  experience.  Freemium  with  upsell   –  Tablet  Apps   •  Mobile  Web  –  Breadth  coverage.  Any  device   •  SDK  and  Partners  –  Your  partners  sell  for  you   •  Salesforce  Partnership  –  Key  strategic  alliances   –  SF1   Full  FuncSonality   NaSve  Apps   Consumer  Features   Enterprise  CapabiliSes   iOS   Windows  Phone   Android   HTML5   Salesforce1  
  • 20. Across Mobile Platforms 20%   26%   iPad   iPhone   Android   Win  Phone/8   29%   5%   DocuSign  Consumer  Accounts  (by  OriginaSon  Channel)  
  • 21. Great Customer Experience Comes First – Native Apps §  Sign  and  Send  Documents   §  Customizable  Workflow   §  Sign  In-­‐Person  or  Remote   §  Work  in  Offline  Mode   §  Push  No0fica0ons   §  Navigate  Direct  to   Document    for  Signature   §  Manage  and  Filter  All   Documents  in  your  Queue   §  Access  Documents  Directly   from  Salesforce  
  • 22. Salesforce1 §  Integrated  with  Salesforce  1   §  Specify  Documents,  Signers,  and  Workflow   §  Post  Updates  to  Cha)er  Automa0cally  
  • 24. •  Lightning  framework     •  New  UI  layer  for  Salesforce   •  Consist  of  App  builder,  Components,  exchange  &   design  system   •  Lightning  Design  System  (SLDS)   •  Collec0on  of  design  pa)erns,  components,  and   guidelines  for  crea0ng  unified  UI  in  the  Salesforce   ecosystem   •  Pure  CSS  framework  to  use  with  VF,  lightning What  Is  App  Builder  &  Lightning  Components  
  • 25. •  New  tools  to  help  Admins   •  Build  apps  (via  App  Builder)   •  Automate  business  processes  (via  App  Builder)   •  Integrate  data  (via  components)   •  Apps  are  comprised  of  components   •  Components  can  be  created  or  consumed   •  Lightning  uses  an  event  driven  framework/  Arch   What  Is  App  Builder  &  Lightning  Components  
  • 26. Why  Lightning  MaAers     •  Trend  towards  component  frameworks   (Google=Polymer)     •  Help  unify  UX  across  ISV  Apps   •  Provide  design  system  &  resources  to  leverage   •  New  easy  design  tool  for  Dev  teams    AND  Admins   •  Leverage  components  across  large  product  footprints   •  Lightning  is  device  aware  (responsive  design)     •  Minimize  loading  0me  for  faster  UX      
  • 28. Final  Things  To  Think  About    •  Style  &  Nav  Consistency   •  App  context  (Russian  Doll)   •  Needed  (Wearable)  &  doable     •  Right  delivery  :  S1,  VF  vs  Angular,    Lightning  ,  na0ve  App……   •  Prototypes  (www.invisionapp.com,  )p://www.axure.com/)     •  Test  using  real  data   •  Leverage  exis0ng  pieces  (Wave,  Lightning  exchange,  Lightning)  
  • 29. Q  &  A  
  • 30. Later  today…    3  -­‐  3:20pm    Build  Apps  Fast  with  Lightning                        Components  from  ApAus          San  Francisco  Marrio.  Marquis  Hotel,            Foothill  E  
  • 31. Thank  You  &  …..  
  • 32. Share Your Feedback, and Win a GoPro! 3 Earn a GoPro prize entry for each completed surveyTap the bell to take a survey2Enroll in a session1
  • 33. Message  &  data  rates  apply.  Visit  h)p://bit.ly/TextAPT  for  T&C.   —  GET  THE  —   UlSmate  Guide  to  Quote-­‐to-­‐Cash   Plus a chance for prizes including a GoPro or a Ricoh Theta 360 Camera.   Text  CASH  to  95577    
  • 34. Presentation Title Goes Here Presenter Name / Date Built  on  the  Salesforce1™  Plaform   Quote   Contract   Revenue  Opportunity   ERP   CONTRACT   LIFECYCLE   MANAGEMENT   ORDER   MANAGEMENT  CONFIGURE   PRICE   QUOTE   BILLING   REBATE   MANAGEMENT   DEAL  MANAGEMENT   E-­‐COMMERCE   QUOTE-­‐TO-­‐CASH  INTELLIGENCE            X-­‐AUTHOR   ApAus  Quote-­‐to-­‐Cash  Footprint  
  • 35. •  Mobile  First  -­‐  Numerous  devices   •  Casual  users  vs  power  users   •  Complex  vs  simple  use  cases   •  OTB  vs  configurable   •  SFDC  UI  vs  new  App  UI   •  Micro  moments  &  deep  info  access   Approaching  UX  As  A  Salesforce  Partner  
  • 36. ©  2015  Ap)us  Corpora0on  2015    /    Confiden0al   ApAus  CPQ  Mobile  
  • 37. ©  2015  Ap)us  Corpora0on  2015    /    Confiden0al   ApAus  Approvals  Intelligence  
  • 38. ©  2015  Ap)us  Corpora0on  2015    /    Confiden0al   ApAus  Approvals  Intelligence  
  • 39. ©  2015  Ap)us  Corpora0on  2015    /    Confiden0al   Lightning  
  • 40. ©  2015  Ap)us  Corpora0on  2015    /    Confiden0al   Lightning  
  • 41. ©  2015  Ap)us  Corpora0on  2015    /    Confiden0al   Lightning  
  • 42. ©  2015  Ap)us  Corpora0on  2015    /    Confiden0al   Lightning  
  • 43. ©  2015  Ap)us  Corpora0on  2015    /    Confiden0al   Lightning  
  • 44. ©  2015  Ap)us  Corpora0on  2015    /    Confiden0al   Lightning  Component  Exchange  
  • 45. ©  2015  Ap)us  Corpora0on  2015    /    Confiden0al   Lightning  Design  System  
  • 46. ©  2015  Ap)us  Corpora0on  2015    /    Confiden0al   ApAus  QTC  Mobile