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Service? Hatio, Lab.? Innovative platform for small & medium enterprise -HatioThings 
Why
Catalog 
The crisis and challenges faced by SMEs 
Why do manufacturing enterprises need IT system? 
Why should be Cloud based SaaS? 
How many benefits do companies enjoy by using SaaS? 
Company Profile -Hatio, Lab. 
Value added services provided by Hatio, Lab. 
Things System-The core business information management services for manufacturing enterprises 
(Appendix) Architecture
The crisis and challenges faced by SMEs 
Only by relying on low human cost, SMEs have been unable to challenge major enterprises –Utilization of Robot and 3D printer 
Growing to be an hidden champion, who ensures the technical superiority of core value for products, is the ultimate vision. 
The ability to respond flexibly to personalized customer demand, has become the core competitiveness of enterprises. 
SMEs also need to have a global mindset, and IT technology is the important factor which can help them to grow to be an international enterprise. 
Source. http://global.sap.com/corporate-en/news.epx?PressID=21195 
Source.Designing for Manufacturing’s ‘Internet Of Things’ -Cognizant
The crisis and challenges faced by SMEs 
The direction of change needed for manufacturing industry in IoT(Internet of Things) Era 
Visible cases in an integrated environment, which connected process, equipment, products, logistics and customers 
Source.Designing for Manufacturing’s ‘Internet Of Things’ -Cognizant

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The crisis and challenges faced by SMEs 
The World Is Flat 
Popularization of Cloud and SaaStechnology, has provided SMEs a low cost and high performance IT environment in which can challenge major enterprises. 
Not only in the ERP, MES, SCM, WMS, CRM systems, also can be in the big data and electronic commerce, SMEs can achieve the same level of competition by using the low cost of outsourcing service. 
Innovative IT system, is the most powerful tool to improve the competitiveness of SMEs’. 
The development of inexpensive network, sensor technology and IT service technology, is pulling an innovation era of manufacturing which is dominated by IoT, and this phenomenon is just to provide a challenge for SMEs. 
Source. The world is Flat by Thomas L. Friedman 2005
Why do manufacturing enterprises need IT system? 
Improvement effect on the main index of the enterprise, which gained after using IT system 
Source. MESA 2014 -Manufacturing Metrics That Really Matter 
Production costs 
net profit rate 
on-time delivery 
OI : Operations Intelligence 
EMI : Enterprise Manufacturing Intelligence 
MES : Manufacturing Execution System 
MES : Manufacturing Execution System 
PLM : Product Lifecycle Management 
QM : Quality Management
Why do manufacturing enterprises need IT system? 
Excess inventory 
Shortages of parts 
Unable to control the production plan 
Supplier performance 
Issues for 
Manufacturing 
companies 
Issues for 
Logistics 
companies 
Not having the right finished goods 
inventory 
lack of visualization of supply chain 
Excessive inventory 
SME required 
Establish an End-to-end pull process to gain 100% visibility across the supply chain 
Optimize inventory for Finished Goods , Work In Process and Raw Materials 
Execute electronic Kanbanreplenishment with customers, distribution centers and suppliers 
Increase inventory velocity to improve turns and service levels
The IT level of SMEs is not high, so most of them do not have an methodical IT management system such as ITIL. 
However, in order to improve the competitiveness of enterprises, SMEs must have a powerful IT system. 
Why should be Cloud based SaaS? 
Source : Cisco, 2013 ; AMR Research/Gartner 
Figure 1. Fundamental Nature of the Business Drives Each Segment’s IT Behavior

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Figure 2. Cloud Adoption by Region 
Case: In US, EMEA (Europe, the Middle East and Africa) and other regions, the adoption ratio of Cloud is keeping on increasing. 
Source. State of SMB IT 1H 2013 -JDL Technologies
How many benefits do companies enjoy by using SaaS? 
The main fields of Cloud services 
Figure 1. Mapping Key capabilities to the Cloud 
Source : IDC 
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Company Profile –Hatio, Lab. 
“To provide an IT system which can help SMEs gain competitiveness”, is the mission of Hatio, Lab. 
We try our best to provide IT services which are really needed by SMEs 
We pursue fast, rugged and easy to use IT Technology 
Our professional field 
The core process of Small and medium-sized manufacturing enterprises 
:Sales, Procurement, Engineering, Production, Quality 
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: Warehouse management, vehicle management etc.

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Value added services provided by Hatio, Lab. 
Based on our abundant experience in manufacturing enterprise computer system, we are pleased to provide you a high value services at lower costs. 
Low cost, but high value service 
We provide a system which is easy to be learned and used. 
Even a new user to the system, he is also able to know what can and should be done. 
Because it is an easy-to-use system, the utilization rate will be very high. 
High utilization of system, will make the enterprise and their products gain more and more values. 
We offer rich customized features for our clients. 
Any enterprise has his own value in the process. 
Forcing to usea flat and unilateral process,will damage the real value of clients. 
We will try to realize a system which is containing the unique idea from clients. 
Important data from our clients will be protected safely.
Things System -The core business information management services for manufacturing enterprises 
Things System provides the end-to-end supply chain based procurement, production, sales, engineering, quality and other information system at the lowest cost. 
Information management system 
of manufacturing enterprises 
MES 
ERP 
Project management 
operation 
control 
생산 
Production 
Engineering 
Quality 
Procurement 
Sales 
Supply Chain 
Operation 
Engineer 
Staff 
Manager 
Customer 
Supplier
Characteristics and advantages of Things System 
To install the system and function modules according to customer demand 
Can selectively install required modules according to the characteristics and requirements of many enterprises 
Can extend easily according to the scale, respond flexibly to customer demand 
The functions of system is designed based on manufacturing environment. 
Product drawings, technical specifications and standard management 
Design and print documents and labels 
Report based on the data from production, quality, sales, procurement, etc 
Simple and easy-to-use user interface 
Web based user interface, easy to adapt and use 
Managers and staff both can use, the user screen distinguished by authority 
Manage user authority by job titles 
The menu and the user interface can be reset according to the customer demand 
Support multi languages, time, user code 
Shorten the system implementation cycle 
Advanced system structure, technology and project grouphas speeded up the cycle of system construction and implementation.
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Process 
Product development request 
Project change request 
Faulty information, customer complaints 
Faulty reception 
Treatment action 
Product development invitation 
Project change invitation 
Submit PPAP 
Submit change invitation 
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Customer complaints 
PPAP approval request 
Project change request 
Submit CAR, 8D Report 
Treatment action, remedial action 
Production 
Production plan 
Organize production 
Quality 
Faulty tracking and related measures 
8D analysis 
Engineering 
Product and process design 
PPAP, change management 
PPAP approval 
PPAP approvalannouncement 
Mass Production 
PO 
Receiving PO 
Finished product storage 
Shipping 
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Quotation management 
Estimatemanagement –tracking the content of number, type, duration, status etc. 
Process management -relevant departments or responsible persons input quotation contents by sequence according to the internal process 
Quotation record 
Customer and order management 
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Shipment 
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Shipping: PO No. –input corresponding Lot No. 
System reflects physical delivery in real time 
Print documents 
Finished goods inventory 
Finished product registration 
Finished goods inventory management 
first-in first-out (FIFO) 
Warehouse location management
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Production Demand 
Procurement plan, procurement orders 
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Supply raw materials 
Supply products 
Quality 
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Supplier quality management 
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Supplier information 
Supplier list -profile, products, review records etc. 
Supplier rating -regular review plan, contents, scoring record 
Potential supplier assessment -establish assessment contents, record and manage the results of assessment 
Procurement management 
Purchasing list -product, drawing No., suppliers, customer corresponding products, price, minimum order quantity etc. 
Payment information –manage payment status, date, the amount etc. 
Quotation management –Release and track supplier quotation on the system 
Publish and release PO -send by mail or EDI 
Record procurement performance -based on the warehouse handling 
Returns management -track returned goods, integrating with inventory management, supplier rating etc. 
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Raw materials inventory management 
Registration of raw materials ins and outs 
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Raw material storage management 
Inventory report 
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Suppliers submit PPAP online 
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technical specifications of 
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Product development request 
Process definition 
Work instructions 
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Sales 
Supplier engineering audit 
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Engineering data and change management 
Change management -tracking change process and the latest status 
Products (model, version) management -make sure the latest version consistency 
Drawings, standards and other technical data management -easy to obtain normative documents 
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Project management based on the product development process 
Milestone -node tracking, remind 
Task management -task assignment, tracking 
WBS (Work Breakdown Structure)management 
Process management -the Gantt chart
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Quality inspection 
Process definition 
Work instructions 
Receiving PO 
Inventory of raw materials 
Finished product storage 
Production plan 
Organization of production 
Input materials 
Tooling equipment 
Management and maintenance 
Procurement 
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Production 
Quality 
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Equipment list, account -the equipment information, including the name, code, types, equipment capacity, service time, current status, etc. 
Equipment BOM –list of assembly parts 
Spare parts inventory management, associated with the device 
Equipment repair -failure and repair history 
Equipment maintenance -maintenance plan, time, level, content, curriculum vitae, maintenance reminders 
Tool management 
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Tooling, fixture, mold maintenance -plan, content, implementing state definition record 
Tool BOM–components of mold and fixture, to distinguish the special tool and general tool 
Tool inventory -Real time tracking for quantity, storage, use, current status 
Production plan 
Search sales, delivery plan 
Search raw materials and finished goods inventory 
Make production plan 
Plans according to the product, process, timeand the team 
Production performance 
Production performance of each process 
Production performance of finished goods 
Inventory registration -consumption of raw materials and finished products storage 
Lot Tracking -batch tracking 
Bar Coding label 
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Quality Module 
Process 
Incoming inspection 
Faulty information 
customer complaints 
quality inspection 
Analyzing cause of faulty 
Inspection instruction 
Outgoing inspection 
CAR, 8D 
Gage management 
Procurement 
Production 
Sales 
Supplier quality management 
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IQC (Incoming Quality Control), OQC (Outgoing Quality Control) test data management 
Test procedure based on Control Plan 
Faulty type definition, separate management for faulty data 
Bad product traceability and confirmation -trace lot, inspection data 
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Analysis and calculation of process capability 
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Internal audit –plan and record internal audit, process audit 
Continuous Improvement-Tracking such as cost savings, best practices, poka-yoke (anti error correction) and other continuous improvement projects 
GageManagement 
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Management and implementation on Gage calibrationand maintenance plan 
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Finished goods check –automatically send and analyze 
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Inventory management 
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Expiration date management –isolate inventory by inventory cycle 
Outgoing confirmation –statement, loading, preparation of vehicle before outbound 
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Incoming management 
Outgoing management
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WMS construction effect 
Improvement factor 
Up(%) 
Reductionfactor 
Down(%) 
Labourproductivity 
5~20% 
The necessity of logistics equipment 
10~30% 
Inventory accuracy 
99.9% 
Warehouse inventory reduction 
25~50% 
Picking accuracy 
98% 
Direct labor cost savings 
40% 
Space efficiency 
30% 
Inventory cost reduction 
50% 
Customer service 
30~40% 
Indirect labor cost saving 
15% 
Products processing capacity 
10~25% 
Return reduction 
80% 
Location browse time 
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The Innovative Service Platform for Small and Medium Manufacturing Company

  • 1. Service? Hatio, Lab.? Innovative platform for small & medium enterprise -HatioThings Why
  • 2. Catalog The crisis and challenges faced by SMEs Why do manufacturing enterprises need IT system? Why should be Cloud based SaaS? How many benefits do companies enjoy by using SaaS? Company Profile -Hatio, Lab. Value added services provided by Hatio, Lab. Things System-The core business information management services for manufacturing enterprises (Appendix) Architecture
  • 3. The crisis and challenges faced by SMEs Only by relying on low human cost, SMEs have been unable to challenge major enterprises –Utilization of Robot and 3D printer Growing to be an hidden champion, who ensures the technical superiority of core value for products, is the ultimate vision. The ability to respond flexibly to personalized customer demand, has become the core competitiveness of enterprises. SMEs also need to have a global mindset, and IT technology is the important factor which can help them to grow to be an international enterprise. Source. http://global.sap.com/corporate-en/news.epx?PressID=21195 Source.Designing for Manufacturing’s ‘Internet Of Things’ -Cognizant
  • 4. The crisis and challenges faced by SMEs The direction of change needed for manufacturing industry in IoT(Internet of Things) Era Visible cases in an integrated environment, which connected process, equipment, products, logistics and customers Source.Designing for Manufacturing’s ‘Internet Of Things’ -Cognizant
  • 5. The crisis and challenges faced by SMEs The World Is Flat Popularization of Cloud and SaaStechnology, has provided SMEs a low cost and high performance IT environment in which can challenge major enterprises. Not only in the ERP, MES, SCM, WMS, CRM systems, also can be in the big data and electronic commerce, SMEs can achieve the same level of competition by using the low cost of outsourcing service. Innovative IT system, is the most powerful tool to improve the competitiveness of SMEs’. The development of inexpensive network, sensor technology and IT service technology, is pulling an innovation era of manufacturing which is dominated by IoT, and this phenomenon is just to provide a challenge for SMEs. Source. The world is Flat by Thomas L. Friedman 2005
  • 6. Why do manufacturing enterprises need IT system? Improvement effect on the main index of the enterprise, which gained after using IT system Source. MESA 2014 -Manufacturing Metrics That Really Matter Production costs net profit rate on-time delivery OI : Operations Intelligence EMI : Enterprise Manufacturing Intelligence MES : Manufacturing Execution System MES : Manufacturing Execution System PLM : Product Lifecycle Management QM : Quality Management
  • 7. Why do manufacturing enterprises need IT system? Excess inventory Shortages of parts Unable to control the production plan Supplier performance Issues for Manufacturing companies Issues for Logistics companies Not having the right finished goods inventory lack of visualization of supply chain Excessive inventory SME required Establish an End-to-end pull process to gain 100% visibility across the supply chain Optimize inventory for Finished Goods , Work In Process and Raw Materials Execute electronic Kanbanreplenishment with customers, distribution centers and suppliers Increase inventory velocity to improve turns and service levels
  • 8. The IT level of SMEs is not high, so most of them do not have an methodical IT management system such as ITIL. However, in order to improve the competitiveness of enterprises, SMEs must have a powerful IT system. Why should be Cloud based SaaS? Source : Cisco, 2013 ; AMR Research/Gartner Figure 1. Fundamental Nature of the Business Drives Each Segment’s IT Behavior
  • 9. Why should be Cloud based SaaS? Comparing with mounting type systems, SaaScan be used by half of the costs and a minimum of IT resources. Source. MESA 2011 North American Conference
  • 10. How many benefits do companies enjoy by using SaaS? Figure 1. Cloud Adoption Over Time Figure 2. Cloud Adoption by Region Case: In US, EMEA (Europe, the Middle East and Africa) and other regions, the adoption ratio of Cloud is keeping on increasing. Source. State of SMB IT 1H 2013 -JDL Technologies
  • 11. How many benefits do companies enjoy by using SaaS? The main fields of Cloud services Figure 1. Mapping Key capabilities to the Cloud Source : IDC Collaborative Applications Content Applications Enterprise Resource Management Application Supply Chain Management Applications Operations and Manufacturing Applications Engineering Applications Customer Relationship Management Application
  • 12. Company Profile –Hatio, Lab. “To provide an IT system which can help SMEs gain competitiveness”, is the mission of Hatio, Lab. We try our best to provide IT services which are really needed by SMEs We pursue fast, rugged and easy to use IT Technology Our professional field The core process of Small and medium-sized manufacturing enterprises :Sales, Procurement, Engineering, Production, Quality Cloud based SaaS Big Data (Real-time data stream analysis) Management System for Small and medium- sized logistics enterprises : Warehouse management, vehicle management etc.
  • 13. Value added services provided by Hatio, Lab. Based on our abundant experience in manufacturing enterprise computer system, we are pleased to provide you a high value services at lower costs. Low cost, but high value service We provide a system which is easy to be learned and used. Even a new user to the system, he is also able to know what can and should be done. Because it is an easy-to-use system, the utilization rate will be very high. High utilization of system, will make the enterprise and their products gain more and more values. We offer rich customized features for our clients. Any enterprise has his own value in the process. Forcing to usea flat and unilateral process,will damage the real value of clients. We will try to realize a system which is containing the unique idea from clients. Important data from our clients will be protected safely.
  • 14. Things System -The core business information management services for manufacturing enterprises Things System provides the end-to-end supply chain based procurement, production, sales, engineering, quality and other information system at the lowest cost. Information management system of manufacturing enterprises MES ERP Project management operation control 생산 Production Engineering Quality Procurement Sales Supply Chain Operation Engineer Staff Manager Customer Supplier
  • 15. Characteristics and advantages of Things System To install the system and function modules according to customer demand Can selectively install required modules according to the characteristics and requirements of many enterprises Can extend easily according to the scale, respond flexibly to customer demand The functions of system is designed based on manufacturing environment. Product drawings, technical specifications and standard management Design and print documents and labels Report based on the data from production, quality, sales, procurement, etc Simple and easy-to-use user interface Web based user interface, easy to adapt and use Managers and staff both can use, the user screen distinguished by authority Manage user authority by job titles The menu and the user interface can be reset according to the customer demand Support multi languages, time, user code Shorten the system implementation cycle Advanced system structure, technology and project grouphas speeded up the cycle of system construction and implementation.
  • 16. Sales Module Process Product development request Project change request Faulty information, customer complaints Faulty reception Treatment action Product development invitation Project change invitation Submit PPAP Submit change invitation Input faulty information Customer complaints PPAP approval request Project change request Submit CAR, 8D Report Treatment action, remedial action Production Production plan Organize production Quality Faulty tracking and related measures 8D analysis Engineering Product and process design PPAP, change management PPAP approval PPAP approvalannouncement Mass Production PO Receiving PO Finished product storage Shipping Invoice Sales Customer
  • 17. Sales Module Quotation management Estimatemanagement –tracking the content of number, type, duration, status etc. Process management -relevant departments or responsible persons input quotation contents by sequence according to the internal process Quotation record Customer and order management The classification management of customer information PO & Release –connecting EDI and system PO vs. Shipping–comparing records Get connected with the inventory and production plan Generate, print invoices (Invoice) Customer satisfaction -recording self-assessment or customer rating to the company prices, timely delivery rate, quality performance index, etc Customer complaint -managing complaint information, tracking the corresponding process (CAR, 8D) Shipment Finished goods inventory confirmation Shipping: PO No. –input corresponding Lot No. System reflects physical delivery in real time Print documents Finished goods inventory Finished product registration Finished goods inventory management first-in first-out (FIFO) Warehouse location management
  • 18. ProcurementModule Process Inbound inspection Production Demand Procurement plan, procurement orders Raw materials, parts specification Technical specification Supply raw materials Supply products Quality Engineering Production Procurement Supplier quality management Technical support Vendor
  • 19. Procurement Module Supplier information Supplier list -profile, products, review records etc. Supplier rating -regular review plan, contents, scoring record Potential supplier assessment -establish assessment contents, record and manage the results of assessment Procurement management Purchasing list -product, drawing No., suppliers, customer corresponding products, price, minimum order quantity etc. Payment information –manage payment status, date, the amount etc. Quotation management –Release and track supplier quotation on the system Publish and release PO -send by mail or EDI Record procurement performance -based on the warehouse handling Returns management -track returned goods, integrating with inventory management, supplier rating etc. Raw materials, outsourcing parts inventory management Raw materials inventory management Registration of raw materials ins and outs Raw material FIFO Raw material storage management Inventory report Supplier portal Publish RFQ on the System Suppliers login system to complete the quotation Suppliers search for rating by themselves Suppliers submit PPAP online Portal connected with internal QMS, SCM, to synchronize information
  • 20. Engineering Module Process technical specifications of raw materials, purchased parts Product development request Process definition Work instructions Product development, change management PPAP submission Production Procurement Engineering Sales Supplier engineering audit Product design Manufacturing process design
  • 21. Engineering Module Engineering data and change management Change management -tracking change process and the latest status Products (model, version) management -make sure the latest version consistency Drawings, standards and other technical data management -easy to obtain normative documents EBOM parts and components list Set characteristics of the product -special characteristics, important characteristics Control plan–define control parameters of various process Process Flow Chart-define process FMEA-Failure mode analysis Maintain relevance and synchronization of CP/PFC/FMEA PPAP process tracing Project management (PMS) Project management based on the product development process Milestone -node tracking, remind Task management -task assignment, tracking WBS (Work Breakdown Structure)management Process management -the Gantt chart
  • 22. Production Module Process Quality inspection Process definition Work instructions Receiving PO Inventory of raw materials Finished product storage Production plan Organization of production Input materials Tooling equipment Management and maintenance Procurement Sales Production Quality Engineering
  • 23. Production Module Equipment management Equipment list, account -the equipment information, including the name, code, types, equipment capacity, service time, current status, etc. Equipment BOM –list of assembly parts Spare parts inventory management, associated with the device Equipment repair -failure and repair history Equipment maintenance -maintenance plan, time, level, content, curriculum vitae, maintenance reminders Tool management General list -tool fixture, mold, consumables, and other list etc. Number, description, version, material, manufacturer, minimum stock quantity, size, condition, etc. Tooling, fixture, mold maintenance -plan, content, implementing state definition record Tool BOM–components of mold and fixture, to distinguish the special tool and general tool Tool inventory -Real time tracking for quantity, storage, use, current status Production plan Search sales, delivery plan Search raw materials and finished goods inventory Make production plan Plans according to the product, process, timeand the team Production performance Production performance of each process Production performance of finished goods Inventory registration -consumption of raw materials and finished products storage Lot Tracking -batch tracking Bar Coding label Design and print of label-mark products, packaging, turnover box, tray, storehouse position using barcode, identify and input into system using mobile terminal scanners etc.
  • 24. Quality Module Process Incoming inspection Faulty information customer complaints quality inspection Analyzing cause of faulty Inspection instruction Outgoing inspection CAR, 8D Gage management Procurement Production Sales Supplier quality management Quality
  • 25. Quality Module Quality data IQC (Incoming Quality Control), OQC (Outgoing Quality Control) test data management Test procedure based on Control Plan Faulty type definition, separate management for faulty data Bad product traceability and confirmation -trace lot, inspection data CAR, 8D -rectification report, measures Analysis and calculation of process capability Generate test report and quality report Quality plan APQP –plan quality tasks based on advance quality planning principles Internal audit –plan and record internal audit, process audit Continuous Improvement-Tracking such as cost savings, best practices, poka-yoke (anti error correction) and other continuous improvement projects GageManagement Gage information management based on code and barcode Management and implementation on Gage calibrationand maintenance plan Gage R&R-analysis of gage repeatability and reproducibility Supplier quality management Potential supplier quality assessment Supplier PPAP approval Supplier faulty record, rectification records Supplier quality rating Periodically review the planand record
  • 26. WMS (Warehouse Management System) Module Incoming management Physical inspection -visual statistic management of storage process Accounting treatment –support ERP accounts verification by I/F information Product data –collect, verify and record real data information Finished goods check –automatically send and analyze inspection hints and information Inventory management FIFO –establish and obey delivery rule Status management –distinguish inventory availability by inventory status management Warehouse location management –Optimize inventory space Inspection management –Keep data consistency by inspection management Outgoing management Picking packaging –visualization of picking and packing process Label publication –print relevant information and label when outbound packaging Expiration date management –isolate inventory by inventory cycle Outgoing confirmation –statement, loading, preparation of vehicle before outbound Inventory management Incoming management Outgoing management
  • 27. WMS (Warehouse Management System) Module WMS construction effect Improvement factor Up(%) Reductionfactor Down(%) Labourproductivity 5~20% The necessity of logistics equipment 10~30% Inventory accuracy 99.9% Warehouse inventory reduction 25~50% Picking accuracy 98% Direct labor cost savings 40% Space efficiency 30% Inventory cost reduction 50% Customer service 30~40% Indirect labor cost saving 15% Products processing capacity 10~25% Return reduction 80% Location browse time 5~25% * Source: Gartner Research Group
  • 28. Label modeling and image service including 83 kinds of barcode Support laser printers, barcode printers Basic service -tag service
  • 29. Label modeling and image service including 83 kinds of barcode Support laser printers, barcode printers Basic service -tag service
  • 30. Basic service –tag service Barcode and RFID tag technology is the core technology of IoTsolutions Source : A commissioned study conducted by Forrester Consulting on behalf of Zebra Technologies, June 2012
  • 31. Drawing object modeling serves of multipurpose Including real-time monitoring, instrument panel, graphics and other multiple use Basic service -monitoring service
  • 32. (Appendix) Architecture Web standard HTML5 NoSQLDB Cloud based SaaS
  • 33. Do you Things? Innovative platform for small & medium enterprises -HatioThings
  • 34. Thank you! Innovative platform for small & medium enterprises -HatioThings