Hyperautomation is more than just a trendy buzzword. A well-executed hyperautomation strategy has a powerful role to play in creating better, more efficient process automation. Ultimately, this helps you accelerate digital transformation and gain the agility, speed, and data integrity you need for success.
Join this session to discover:
The importance of hyperautomation for rapidly expanding automation across your organizationHow different types of AI will be incorporated into automation solutions in the futureWhy AI can drive efficiencies across your automation solutionsWhy an automation platform is critical to your automation strategyThe kind of results you could realize from automation today and how AI can improve these processes further
How to Streamline Complex, Data-Intensive SAP Materials and Product Data Proc...
Drive success in 2022 with automation
More than ever, product success is reliant on complex, data-intensive processes to compete in today’s highly dynamic marketplace. Driving this complexity is an increasing reliance on SAP product data and the processes that create, manage, and use materials, customer, and vendor data.
In this on-demand webinar, we will discuss how Winshuttle (now a part of Precisely), the leader in data integrity, can help you:
- Automate manual SAP tasks to deliver quick results for mass data management challenges
- Automate complex, SAP-centric product data processes to help you get products to market faster while achieving higher data quality and better process governance
Getting it Right the First Time: Key Components of a Successful Automation Im...
Complex, data-intensive SAP processes such as introducing new products or expanding your business to new markets can strain an organization and create bottlenecks that can hamper business growth. Yet, automating these processes can introduce a new set of challenges that often lead to IT bottlenecks and organizational disruptions.
Attend this webinar to understand how to drive better business results by leveraging a flexible, scalable automation platform that works across your entire SAP ERP landscape. Explore the benefits and requirements of implementing an automation platform to streamline complex, data-intensive SAP processes, and:
Prepare your organization and technical infrastructure for automation, including implementation requirements and the upfront need for process analysis and re-engineeringAchieve maximum value from SAP process automation, including KPIs to measure the benefits Discuss the various types of automation solutions available for SAP and review evaluation criteria to help determine which one best meets your organization’s needs
Intelligent automation surpasses RPA to accelerate performance
Watch the PPT to learn how intelligent automation enables companies to build remote working capabilities, increase productivity, and optimize the workforce.
AI & Robotic Process Automation (RPA) to Digitally Transform Your Environment
This presentation will help you understand how to think about emerging technologies for your Business. You receive context and a simple framework for how to think about RPA as an enabler to transform your customer experience and business operations.
Level Up Your SAP® Data Management Processes in SAP® S/4HANA for 2023
Have you made the move to SAP® S/4HANA yet?
If you have, you’re likely seeing some improvements to your SAP® ERP processes – like better speed and efficiency, to name a few. But there can be so much more to it than that … the secret is automation.
Whether you’ve already migrated or are getting ready to, here’s what you need to know: automating your SAP® data processes helps you maximize your S/4HANA investment.
Why? Despite the advances of SAP® S/4HANA, many businesses are held back from transformation and growth because many of the processes we use to create, manage, and maintain our data are error-prone, slow, and have ultimately changed very little over the years.
Join this webinar to find out how automation:
• Adds value across your SAP® S/4HANA landscape
• Reduces risk and errors in SAP®
• Simplifies complex, data-intensive SAP® S/4HANA processes
• Gets the best initial data quality into SAP® S/4HANA and establishes a solid foundation for future success
And, see a flexible, scalable automation platform in action with a demo from our team. Register today to save your spot and get ready to unlock bigger, better possibilities.
Mindfields x Workato - The Role of API-based Automation in Enhancing Employee...
Gain insights into why employee experience is so important today, and how you can drive positive employee engagement through HR automations. Hear first hand from Workato, the leading Enterprise Integration & Automation platform provider on how they have transformed people operations at Workato, and how you can scale your automation journey from UI-based automation to API based automation for business-wide impact
Robotic Process Automation (RPA) in Manufacturing Industry
Manufacturing companies are adopting RPA to improve agility and streamline operations.
RPA bots are used for manufacturing automation as it reduces manual errors, minimizes human efforts, and enhances productivity.
Business Process Modeling & Automation: Where are we?
The document discusses business agility and how organizations need to be able to quickly reconfigure resources in response to business needs and opportunities. It outlines the challenges companies face in constantly adapting to changes in the market and customer expectations. The problems discussed include the gap between strategic vision and operational execution, as well as challenges with legacy IT systems that hinder flexibility and adaptability. Business process management is presented as a way to help organizations achieve alignment between business goals and IT processes to gain a sustainable competitive advantage through increased agility.
Establish a 360-view of your data with UiPath and Tableau
This session is for RPA and BI/Analytics users interested in learning more about how UiPath RPA and Tableau can be used together to address a variety of data, analytics, and visualization use cases. We’ll focus on how the combination of UiPath and Tableau can be used to help consolidate, structure, and visualize data from a variety of sources into a ‘360 degree’ view of critical information. We’ll also discuss how UiPath RPA can be used to automate execution of business processes based on events in Tableau.
📕 During the meetup we will cover:
Typical use cases for RPA and Tableau
How the native integration for UiPath and Tableau works
How to build an automation using the UiPath / Tableau integration, including a live example and demo
How to use additional Tableau APIs in tandem with UiPath
👨💻 Speakers:
Mo Roy, Senior Partner Engineer, Technology Alliances @UiPath
The Innovative Service Platform for Small and Medium Manufacturing Company
We are preparing for new SaaS based service for Small and Medium Manufacturing Companies.
This is just a draft of the advanced planning document.
Any recommendations and comments are welcome.
Transformation Through Automation: Harnessing the Power of Modern Solutions
Businesses—and their employees—are increasingly realizing the transformative power of automation. A 2015 report from McKinsey shows that many occupations will be changed due to automation, and recent research from Computing, which will be shared with you in these slides, indicates that IT professionals are largely embracing the changes. They cite benefits such as cost savings, improved productivity, and easier management as primary reasons to automate.
However, several challenges—including complex IT environments and a lack of strategy—are holding companies back from automating effectively. How can you make sure that your organization is taking full advantage of modern automation solutions? Check out these slides to learn about:
• Industry research on automation trends and attitudes
• The automation challenges companies are facing—and how to solve them
• How to ensure that your team benefits from changing opportunities due to automation
Robotic Process Automation Capabilities - Cygnet Infotech
Cygnet Infotech asserts a holistic approach toward Digital Transformation of businesses using Robotic Process Automation. We deliver intelligent RPA solutions that help you establish superior industry standards.
Robotic Process Automation Capabilities - Cygnet Infotech
Cygnet Infotech is a global RPA consulting and services firm that was founded in 2000. It has over 1000 employees worldwide serving over 750 clients in 35 countries. The document discusses Cygnet's RPA capabilities including automation of repetitive tasks, integration with AI/ML, and improvements to key business areas. It provides examples of RPA success stories and the benefits organizations can achieve through automation.
ProcessMaker workflow management software allows public and private organizations to automate document intensive, approval-based processes across departments and systems. Business users and process experts with no programming experience can design and run workflows.
- Automation adoption is accelerating in response to increased IT complexity and new technologies. RPA is the fastest growing software segment and will reach near universal adoption by 2023. 85% of support interactions will be handled by chatbots by 2025.
- Companies can leverage automation to reduce costs, improve productivity and efficiency. Automation helps complete tasks faster at lower cost while freeing up employees for higher value work. It also improves security, service consistency and optimizes IT spend.
- Successful automation requires identifying the right candidates, selecting appropriate tools, estimating business benefits, and defining a roadmap. Working with an IT services partner can help accelerate the automation journey. While many companies use RPA in business functions, fewer have
- Automation adoption is accelerating in response to increased IT complexity and new technologies. RPA is the fastest growing software segment and will reach near universal adoption by 2023. 85% of support interactions will be handled by chatbots by 2025.
- Companies can leverage automation to reduce costs, improve productivity and efficiency. Automation helps complete tasks faster at lower cost while freeing up employees for higher value work. It also improves security, service consistency and optimizes IT spend.
- Successful automation requires identifying the right candidates, selecting appropriate tools, estimating business benefits, and defining a clear implementation roadmap. Working with an experienced partner can help accelerate an organization's automation journey.
Transformation in Supply Chain Through End-to-End SAP® Process Automation
Business agility emerged as one of the key drivers in SAPinsider’s latest research “Supply Chain Planning in The Cloud”. Digital transformation is being seen as a key lever that organizations can leverage to build business agility and resiliency. Among the many different tools within the digital transformation tool chest, data management automation and process automation are prominent ones. In the SAPinsider CIO report 2022, analytics and process automation were identified as top imperatives by CIOs across industries. In another SAPinsider report “Process Automation and SAP S/4HANA”, supply chain was identified as one of the top focus areas for process automation.
SAP is one of the most widely used and comprehensive enterprise system, and has complex, data-intensive processes embedded in the system. In a supply chain context, from upstream to downstream, there are a plethora of processes that various modules support, through hundreds of data-rich business processes designed in these modules. For those leveraging these processes, there is an imperative to have a complete automation platform that can help them with both data and process management aspects. As leaders in various industries embark to understand their challenges and to determine how they can build the capability of a complete automation platform, they grapple with many questions and challenges.
This webinar aims to provide these leaders insights and answers to key questions like:
What’s driving the need for more effective end-to-end automation solutions in our businessesHow combining REST APIs and self-service portals with best-of-breed SAP automation platforms addresses the challenge of complex end-to-end processesWhy a modular, low-code platform approach to automation delivers greater benefits than dedicated, point solutionsExamples of how companies are starting to leverage automation platforms to better manage data and information throughout their enterprises.
Best Practices for Preventing and Recovering from Ransomware
You need to implement a ransomware prevention strategy to protect your IBM i. While prevention is the first and potentially most effective step, what happens if you do get compromised? What if you could restore back to a point before the ransomware attack occurred?
Join us to learn more about how a Prevent-Detect-Recover strategy can be a powerful solution by using a combination of storage and replication technologies to effectively recover in the event of a malware attack.
During this webinar, we will explore key topics such as:
Understanding ransomware prevention strategiesPreventing most common ransomware vulnerabilitiesHow to get back to a point before the ransomware attack
Getting a Deeper Look at Your IBM® Z and IBM i Data in ServiceNow
A well-maintained ServiceNow Configuration Management Database (CMDB) is critical for effective IT service delivery, reducing costs and increasing overall efficiency.
ServiceNow® Discovery can populate the CMDB automatically by discovering physical and virtual devices such as laptops, desktops, servers (physical and virtual), switches, routers, storage, and applications, as well as the dependent relationships between them. However, it can be hard to integrate specific resources from IBM Z and IBM i systems to get a complete, single source of truth on your entire IT infrastructure.
We have been working to integrate these platform-specific items more deeply into the CMDB to improve IT visibility, have a more complete view of your infrastructure, and reduce the risk of ineffective troubleshooting because you don’t have the view of everything you need.
Join us to learn:
Why less frequent changes on these IBM systems doesn’t mean discovery isn’t critical
What specific resources we are adding to the CMDB
How these new resources will impact the hierarchy within the CMDB
Predictive Powerhouse: Elevating AI Accuracy and Relevance with Third-Party Data
Artificial Intelligence (AI) and Machine Learning’s (ML) predictive capabilities are crucial for strategic decision-making, and enhancing accuracy and contextual relevance remains paramount. “Predictive Powerhouse: Elevating AI Accuracy and Relevance with Third-Party Data” addresses this challenge head-on.
Join Stefano Biondi from Generali Real Estate as he explores the transformative approach of enriching AI/ML training data with expertly curated third-party datasets and spatial insights. Discover how integrating external data can significantly elevate the accuracy and contextual relevance of AI/ML predictions, enabling businesses to navigate market uncertainties with confidence.
This on-demand webinar highlights key elements of data enrichment and showcases Generali’s City Forward application, illustrating the profound impact of enriched data on predictive outcomes. Gain invaluable insights into making AI/ML applications more intelligent and contextually aware, ensuring hyper-local data insights inform decisions.
Whether you’re a data scientist or a business strategist, this session equips you with the knowledge and tools to leverage external data to enhance your AI/ML’s predictive power. Access the webinar now to unlock the full potential of your AI applications and transform your approach to market analysis and decision-making.
Driving Hyperautomation Success Throughout SAP Master Data Processes Precisely
As companies emerge from the disruptions of the global pandemic, they are looking to the principles of Hyperautomation to drive digital transformation and ultimately business success. Nowhere is this more important than in complex, data-intensive SAP master data processes.
In this presentation we will examine:
Why automation is now the driving force behind digital transformation effortsWhat are the components of a comprehensive Hyperautomation strategy for your SAP processesHow the Precisely Automate platform can be the core of your Hyperautomation initiativesThe value of form and workflow automation for tackling your most complex, data-intensive SAP processes
This presentation will include demonstrations of the Precisely Automate platform capabilities and a discussion of how it supports Hyperautomation of your SAP ERP processes.
Robotic Process Automation (RPA) is certainly not a new concept. Yet, for whatever reason, it’s still surprisingly misunderstood. To truly understand the value proposition RPA offers companies, as well as debunk some misinformation, our panel of experts will:
- Share ideas and approaches to leveraging RPA for both front and back office operations.
- Discuss the practical applications of this emerging technology within the asset management industry.
- Discuss why some RPA projects fail while others succeed.
SAP S/4HANA: How to Power Better Process Efficiency with AutomationPrecisely
There’s no question about it: SAP S/4HANA significantly enhances your SAP ERP processes, improving speed and ease of use across the organization. But are you really getting the most out of S/4HANA?
Automation is what lifts your process efficiencies to new heights. The fact of the matter is that despite the advances of SAP S/4HANA, many businesses are held back from transformation and growth because many of the processes we use to create, manage, and maintain our data are error-prone, slow, and have ultimately changed very little over the years. That’s why it’s never been more critical to automate your SAP data processes.
Join this webinar to find out more, including how to:
• Increase the efficiency of your SAP S/4HANA processes with automation
• Add value across your SAP S/4HANA landscape with desktop automation
• Simplify complex, data-intensive SAP S/4HANA processes with process automation
You’ll also be able to see a demo of our flexible, scalable automation platform in action and visualize how your SAP S/4HANA environment can transform to drive better business results.
How to Streamline Complex, Data-Intensive SAP Materials and Product Data Proc...Precisely
Drive success in 2022 with automation
More than ever, product success is reliant on complex, data-intensive processes to compete in today’s highly dynamic marketplace. Driving this complexity is an increasing reliance on SAP product data and the processes that create, manage, and use materials, customer, and vendor data.
In this on-demand webinar, we will discuss how Winshuttle (now a part of Precisely), the leader in data integrity, can help you:
- Automate manual SAP tasks to deliver quick results for mass data management challenges
- Automate complex, SAP-centric product data processes to help you get products to market faster while achieving higher data quality and better process governance
Getting it Right the First Time: Key Components of a Successful Automation Im...Precisely
Complex, data-intensive SAP processes such as introducing new products or expanding your business to new markets can strain an organization and create bottlenecks that can hamper business growth. Yet, automating these processes can introduce a new set of challenges that often lead to IT bottlenecks and organizational disruptions.
Attend this webinar to understand how to drive better business results by leveraging a flexible, scalable automation platform that works across your entire SAP ERP landscape. Explore the benefits and requirements of implementing an automation platform to streamline complex, data-intensive SAP processes, and:
Prepare your organization and technical infrastructure for automation, including implementation requirements and the upfront need for process analysis and re-engineeringAchieve maximum value from SAP process automation, including KPIs to measure the benefits Discuss the various types of automation solutions available for SAP and review evaluation criteria to help determine which one best meets your organization’s needs
Watch the PPT to learn how intelligent automation enables companies to build remote working capabilities, increase productivity, and optimize the workforce.
AI & Robotic Process Automation (RPA) to Digitally Transform Your EnvironmentCprime
This presentation will help you understand how to think about emerging technologies for your Business. You receive context and a simple framework for how to think about RPA as an enabler to transform your customer experience and business operations.
Level Up Your SAP® Data Management Processes in SAP® S/4HANA for 2023Precisely
Have you made the move to SAP® S/4HANA yet?
If you have, you’re likely seeing some improvements to your SAP® ERP processes – like better speed and efficiency, to name a few. But there can be so much more to it than that … the secret is automation.
Whether you’ve already migrated or are getting ready to, here’s what you need to know: automating your SAP® data processes helps you maximize your S/4HANA investment.
Why? Despite the advances of SAP® S/4HANA, many businesses are held back from transformation and growth because many of the processes we use to create, manage, and maintain our data are error-prone, slow, and have ultimately changed very little over the years.
Join this webinar to find out how automation:
• Adds value across your SAP® S/4HANA landscape
• Reduces risk and errors in SAP®
• Simplifies complex, data-intensive SAP® S/4HANA processes
• Gets the best initial data quality into SAP® S/4HANA and establishes a solid foundation for future success
And, see a flexible, scalable automation platform in action with a demo from our team. Register today to save your spot and get ready to unlock bigger, better possibilities.
Mindfields x Workato - The Role of API-based Automation in Enhancing Employee...Mindfields Global
Gain insights into why employee experience is so important today, and how you can drive positive employee engagement through HR automations. Hear first hand from Workato, the leading Enterprise Integration & Automation platform provider on how they have transformed people operations at Workato, and how you can scale your automation journey from UI-based automation to API based automation for business-wide impact
Robotic Process Automation (RPA) in Manufacturing IndustryCygnet Infotech
Manufacturing companies are adopting RPA to improve agility and streamline operations.
RPA bots are used for manufacturing automation as it reduces manual errors, minimizes human efforts, and enhances productivity.
Business Process Modeling & Automation: Where are we?Denis Gagné
The document discusses business agility and how organizations need to be able to quickly reconfigure resources in response to business needs and opportunities. It outlines the challenges companies face in constantly adapting to changes in the market and customer expectations. The problems discussed include the gap between strategic vision and operational execution, as well as challenges with legacy IT systems that hinder flexibility and adaptability. Business process management is presented as a way to help organizations achieve alignment between business goals and IT processes to gain a sustainable competitive advantage through increased agility.
Establish a 360-view of your data with UiPath and TableauCristina Vidu
This session is for RPA and BI/Analytics users interested in learning more about how UiPath RPA and Tableau can be used together to address a variety of data, analytics, and visualization use cases. We’ll focus on how the combination of UiPath and Tableau can be used to help consolidate, structure, and visualize data from a variety of sources into a ‘360 degree’ view of critical information. We’ll also discuss how UiPath RPA can be used to automate execution of business processes based on events in Tableau.
📕 During the meetup we will cover:
Typical use cases for RPA and Tableau
How the native integration for UiPath and Tableau works
How to build an automation using the UiPath / Tableau integration, including a live example and demo
How to use additional Tableau APIs in tandem with UiPath
👨💻 Speakers:
Mo Roy, Senior Partner Engineer, Technology Alliances @UiPath
The Innovative Service Platform for Small and Medium Manufacturing CompanyHatio, Lab.
We are preparing for new SaaS based service for Small and Medium Manufacturing Companies.
This is just a draft of the advanced planning document.
Any recommendations and comments are welcome.
Transformation Through Automation: Harnessing the Power of Modern SolutionsHelpSystems
Businesses—and their employees—are increasingly realizing the transformative power of automation. A 2015 report from McKinsey shows that many occupations will be changed due to automation, and recent research from Computing, which will be shared with you in these slides, indicates that IT professionals are largely embracing the changes. They cite benefits such as cost savings, improved productivity, and easier management as primary reasons to automate.
However, several challenges—including complex IT environments and a lack of strategy—are holding companies back from automating effectively. How can you make sure that your organization is taking full advantage of modern automation solutions? Check out these slides to learn about:
• Industry research on automation trends and attitudes
• The automation challenges companies are facing—and how to solve them
• How to ensure that your team benefits from changing opportunities due to automation
Robotic Process Automation Capabilities - Cygnet InfotechHemang Rindani
Cygnet Infotech asserts a holistic approach toward Digital Transformation of businesses using Robotic Process Automation. We deliver intelligent RPA solutions that help you establish superior industry standards.
Robotic Process Automation Capabilities - Cygnet InfotechCygnet Infotech
Cygnet Infotech is a global RPA consulting and services firm that was founded in 2000. It has over 1000 employees worldwide serving over 750 clients in 35 countries. The document discusses Cygnet's RPA capabilities including automation of repetitive tasks, integration with AI/ML, and improvements to key business areas. It provides examples of RPA success stories and the benefits organizations can achieve through automation.
ProcessMaker workflow management software allows public and private organizations to automate document intensive, approval-based processes across departments and systems. Business users and process experts with no programming experience can design and run workflows.
- Automation adoption is accelerating in response to increased IT complexity and new technologies. RPA is the fastest growing software segment and will reach near universal adoption by 2023. 85% of support interactions will be handled by chatbots by 2025.
- Companies can leverage automation to reduce costs, improve productivity and efficiency. Automation helps complete tasks faster at lower cost while freeing up employees for higher value work. It also improves security, service consistency and optimizes IT spend.
- Successful automation requires identifying the right candidates, selecting appropriate tools, estimating business benefits, and defining a roadmap. Working with an IT services partner can help accelerate the automation journey. While many companies use RPA in business functions, fewer have
- Automation adoption is accelerating in response to increased IT complexity and new technologies. RPA is the fastest growing software segment and will reach near universal adoption by 2023. 85% of support interactions will be handled by chatbots by 2025.
- Companies can leverage automation to reduce costs, improve productivity and efficiency. Automation helps complete tasks faster at lower cost while freeing up employees for higher value work. It also improves security, service consistency and optimizes IT spend.
- Successful automation requires identifying the right candidates, selecting appropriate tools, estimating business benefits, and defining a clear implementation roadmap. Working with an experienced partner can help accelerate an organization's automation journey.
Transformation in Supply Chain Through End-to-End SAP® Process AutomationPrecisely
Business agility emerged as one of the key drivers in SAPinsider’s latest research “Supply Chain Planning in The Cloud”. Digital transformation is being seen as a key lever that organizations can leverage to build business agility and resiliency. Among the many different tools within the digital transformation tool chest, data management automation and process automation are prominent ones. In the SAPinsider CIO report 2022, analytics and process automation were identified as top imperatives by CIOs across industries. In another SAPinsider report “Process Automation and SAP S/4HANA”, supply chain was identified as one of the top focus areas for process automation.
SAP is one of the most widely used and comprehensive enterprise system, and has complex, data-intensive processes embedded in the system. In a supply chain context, from upstream to downstream, there are a plethora of processes that various modules support, through hundreds of data-rich business processes designed in these modules. For those leveraging these processes, there is an imperative to have a complete automation platform that can help them with both data and process management aspects. As leaders in various industries embark to understand their challenges and to determine how they can build the capability of a complete automation platform, they grapple with many questions and challenges.
This webinar aims to provide these leaders insights and answers to key questions like:
What’s driving the need for more effective end-to-end automation solutions in our businessesHow combining REST APIs and self-service portals with best-of-breed SAP automation platforms addresses the challenge of complex end-to-end processesWhy a modular, low-code platform approach to automation delivers greater benefits than dedicated, point solutionsExamples of how companies are starting to leverage automation platforms to better manage data and information throughout their enterprises.
Similar to Hyperautomation & AI/ML: Keys to Digital Transformation Success (20)
Best Practices for Preventing and Recovering from RansomwarePrecisely
You need to implement a ransomware prevention strategy to protect your IBM i. While prevention is the first and potentially most effective step, what happens if you do get compromised? What if you could restore back to a point before the ransomware attack occurred?
Join us to learn more about how a Prevent-Detect-Recover strategy can be a powerful solution by using a combination of storage and replication technologies to effectively recover in the event of a malware attack.
During this webinar, we will explore key topics such as:
Understanding ransomware prevention strategiesPreventing most common ransomware vulnerabilitiesHow to get back to a point before the ransomware attack
Getting a Deeper Look at Your IBM® Z and IBM i Data in ServiceNowPrecisely
A well-maintained ServiceNow Configuration Management Database (CMDB) is critical for effective IT service delivery, reducing costs and increasing overall efficiency.
ServiceNow® Discovery can populate the CMDB automatically by discovering physical and virtual devices such as laptops, desktops, servers (physical and virtual), switches, routers, storage, and applications, as well as the dependent relationships between them. However, it can be hard to integrate specific resources from IBM Z and IBM i systems to get a complete, single source of truth on your entire IT infrastructure.
We have been working to integrate these platform-specific items more deeply into the CMDB to improve IT visibility, have a more complete view of your infrastructure, and reduce the risk of ineffective troubleshooting because you don’t have the view of everything you need.
Join us to learn:
Why less frequent changes on these IBM systems doesn’t mean discovery isn’t critical
What specific resources we are adding to the CMDB
How these new resources will impact the hierarchy within the CMDB
Predictive Powerhouse: Elevating AI Accuracy and Relevance with Third-Party DataPrecisely
Artificial Intelligence (AI) and Machine Learning’s (ML) predictive capabilities are crucial for strategic decision-making, and enhancing accuracy and contextual relevance remains paramount. “Predictive Powerhouse: Elevating AI Accuracy and Relevance with Third-Party Data” addresses this challenge head-on.
Join Stefano Biondi from Generali Real Estate as he explores the transformative approach of enriching AI/ML training data with expertly curated third-party datasets and spatial insights. Discover how integrating external data can significantly elevate the accuracy and contextual relevance of AI/ML predictions, enabling businesses to navigate market uncertainties with confidence.
This on-demand webinar highlights key elements of data enrichment and showcases Generali’s City Forward application, illustrating the profound impact of enriched data on predictive outcomes. Gain invaluable insights into making AI/ML applications more intelligent and contextually aware, ensuring hyper-local data insights inform decisions.
Whether you’re a data scientist or a business strategist, this session equips you with the knowledge and tools to leverage external data to enhance your AI/ML’s predictive power. Access the webinar now to unlock the full potential of your AI applications and transform your approach to market analysis and decision-making.
Predictive Powerhouse: Elevating AI Accuracy and Relevance with Third-Party DataPrecisely
Artificial Intelligence (AI) and Machine Learning's (ML) predictive capabilities are crucial for strategic decision-making, and enhancing accuracy and contextual relevance remains paramount. "Predictive Powerhouse: Elevating AI Accuracy and Relevance with Third-Party Data" will address this challenge head-on.
We will be joined by Stefano Biondi from Generali Real Estate, who will examine the transformative approach of enriching AI/ML training data with expertly curated third-party datasets and spatial insights. Attendees will learn how integrating external data can significantly elevate AI/ML predictions' accuracy and contextual relevance, enabling businesses to navigate market uncertainties confidently.
This webinar will highlight elements of data enrichment and showcase Generali's City Forward application, illustrating the profound impact of enriched data on predictive outcomes. Participants will gain invaluable insights into making AI/ML's applications more intelligent and contextually aware, ensuring hyper-local data insights inform decisions.
Whether you're a data scientist or a business strategist, this session promises to equip you with the knowledge and tools to leverage external data to enhance your AI/ML's predictive power. Join us to unlock the full potential of your AI applications and transform your approach to market analysis and decision-making.
Digital Banking in the Cloud: How Citizens Bank Unlocked Their MainframePrecisely
Inconsistent user experience and siloed data, high costs, and changing customer expectations – Citizens Bank was experiencing these challenges while it was attempting to deliver a superior digital banking experience for its clients. Its core banking applications run on the mainframe and Citizens was using legacy utilities to get the critical mainframe data to feed customer-facing channels, like call centers, web, and mobile. Ultimately, this led to higher operating costs (MIPS), delayed response times, and longer time to market.
Ever-changing customer expectations demand more modern digital experiences, and the bank needed to find a solution that could provide real-time data to its customer channels with low latency and operating costs. Join this session to learn how Citizens is leveraging Precisely to replicate mainframe data to its customer channels and deliver on their “modern digital bank” experiences.
AI-Ready Data - The Key to Transforming Projects into Production.pptxPrecisely
Moving AI projects from the laboratory to production requires careful consideration of data preparation. Join us for a fireside chat where industry experts, including Antonio Cotroneo (Director, Product Marketing, Precisely) and Sanjeev Mohan (Principal, SanjMo), will discuss the crucial role of AI-ready data in achieving success in AI projects. Gain essential insights and considerations to ensure your AI solutions are built on a solid foundation of accurate, consistent, and context-rich data. Explore practical insights and learn how data integrity drives innovation and competitive advantage. Transform your approach to AI with a focus on data readiness.
Building a Multi-Layered Defense for Your IBM i SecurityPrecisely
In today's challenging security environment, new vulnerabilities emerge daily, leaving even patched systems exposed. While IBM works tirelessly to release fixes as they discover vulnerabilities, bad actors are constantly innovating. Don't settle for reactive defense – secure your IT with a layered approach!
This holistic strategy builds multiple security walls, making it far harder for attackers to breach your defenses. Even if a certain vulnerability is exploited, one of the controls could stop the attack or at least delay it until you can take action.
Join us for this webcast to hear about:
• How security risks continue to evolve and change
• The importance of keeping all your systems patched an up-to-date
• A multi-layered approach to network, system object and data security
Navigating the Cloud: Best Practices for Successful MigrationPrecisely
In today's digital landscape, migrating workloads and applications to the cloud has become imperative for businesses seeking scalability, flexibility, and efficiency. However, executing a seamless transition requires strategic planning and careful execution. Join us as we delve into the insightful insights around cloud migration, where we will explore three key topics:
i. Considerations to take when planning for cloud migration
ii. Best practices for successfully migrating to the cloud
iii. Real-world customer stories
Unlocking the Power of Your IBM i and Z Security Data with Google ChroniclePrecisely
In today's ever-evolving threat landscape, any siloed systems, or data leave organizations vulnerable. This is especially true when mission-critical systems like IBM i and IBM Z mainframes are not included in your security planning. Valuable security data from these systems often remains isolated, hindering your ability to detect and respond to threats effectively.
Ironstream and bridge this gap for IBM systems by integrating the important security data from these mission-critical systems into Google Chronicle where it can be seen, analyzed and correlated with the data from other enterprise systems Here's what you'll learn:
• The unique challenges of securing IBM i and Z mainframes
• Why traditional security tools fall short for mainframe data
• The power of Google Chronicle for unified security intelligence
• How to gain comprehensive visibility into your entire IT ecosystem
• Real-world use cases for integrating IBM i and Z security data with Google Chronicle
Join us for this webcast to hear about:
• The unique challenges of securing IBM i and IBM Z systems
• Real-world use cases for integrating IBM i and IBM Z security data with Google Chronicle
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More than 700 five-star reviews! You can check them here.
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WhatsApp Image 2024-03-27 at 08.19.52_bfd93109.pdf
Hyperautomation & AI/ML: Keys to Digital Transformation Success
1. Hyperautomation & AI/ML:
Keys to Digital Transformation
Success
Andrew Hayden
Senior Product
Marketing Manager
Precisely
Tim Fujita-Yuhas
Vice President,
Product Management
Precisely
A conversation with
Martin Monka
Senior Product
Manager
Precisely
3. Poll
What level of automation maturity has your company achieved?
• Very high-level of automation (all processes are automated)
• High-level of automation (most processes are automated. Very few manual processes)
• Medium level of automation (some processes are automated, and some are manual
processes)
• Low level of automation (very few processes are automated, most are manual processes)
• No automation maturity yet, but we are planning to implement
4. Agenda
• Automation, hyperautomation and digital transformation
• Artificial intelligence in automation
• The value of an automation platform
• Success Stories
• Key takeaways
• Discussion
• Questions
• About Precisely
6. Accelerating digital transformation
Data is the fuel for decision-making today
$1.04 trillion
spent
on
Hyperautomation
by 2026
80% of CEOs
accelerating
digital
transformation
45% of
enterprises
using SAP are
leveraging
automation
67% spending
more on
technology than
people
Market is growing at 12% per year
Gartner KPMG KPMG ASUG
7. Be more agile
Customer needs:
Go faster Improve the quality and
integrity of your most
important data
8. Technology is a means to
an end: Data is the
currency of digital
transformation
- HfS Blog
11. Hyperautomation is a business-driven,
disciplined approach that organizations
use to rapidly identify, vet and automate as
as many business and IT processes as
possible. It involves the orchestrated use
of multiple technologies, tools or platforms
platforms
Gartner
12. We have Blue Prism and
Precisely Automate and
we choose the best tool
on a case-by-case basis.
Robotics Program Director – Global beverage and
spirits company
14. Digital Transformation Activities
Data &
Processes
Automation
Cloud
AI/ML
Business Networks and
cross-company collaboration
User Experience
Supply Chain Digitalization
Self-service
End-to-end process
integration
Process Mining
15. AI comes in various flavors
Generative AI Predictive AI
Goal Create new content Make accurate predictions
Algorithms
Complex algorithms and deep learning
based on LLMs
Statistical algorithms based on machine
learning and observations
Output
New content such as text, images,
music, etc.
Predictions such as the likelihood of a
field value or routing destination
16. Material Master Creation
Constant new product
introductions and
changes
Highly manual, complex
process with lots of
possible data entry error
points
Create or update
products
17. Material Master Creation
To improve data
quality, companies
typically set out to
define 100s of data
validation rules
Embed your business
rules
to improve data quality
18. Challenges in establishing business
rules
Heavy reliance on
SMEs and tacit
knowledge
Gaining cross-
functional
alignment is time
consuming
What if you could eliminate the need for many of
these rules by using Artificial Intelligence?
19. Master Data Creation with AI
AI output fields are
used to pre-
populate and
validate form fields
User enters
minimum
number of input
fields
New material
creation request
AI predicts output
fields based on
delivered input
fields
21. Benefits of AI for Automation
• Improve decision-making through recommendations
• Improve data quality through AI-based checks
• Create rules and predictions that are not possible without AI
• Reduction of hard-coded rules
• Reduce time to value
23. A complete automation platform
Excel to SAP
Exchange data with SAP
quickly and easily using
Excel
Form & Workflow
Automate and accelerate
SAP business processes
with integrated forms and
workflows
Excel Workflow
Automate and accelerate
SAP business processes
through Excel file
management workflows
Process
Automation
Data
Automation
24. Form &
Workflow
Automate account
creation with forms
and workflow across
multiple contributors
Process
Initiator
Enter basic
account
information
Contributor 1
Contributor 2
Contributor 3
Approver
Start with
create form
SAP
Automate Evolve
Outside
Contributor
Portal
Participan
t
25. Automation platform: Delivering hyperautomation
Workflow Connectivity
(APIs)
Self-service
Governance Low-code
development
Attended &
unattended
automation
Forms
Data
Management
Data quality
Cloud
deployment
27. Example
Results
Value delivered through
automating processes across the
SAP landscape
20,000
Journal entries processed during
4-day close window
• Speed and improved data quality
• Auditability
• Team continued to work in Excel
50%-75% 90%
Reduction in time to market
• Agility and speed
• Increases competitive advantage
Reduction in cost to process
materials changes
• Lower costs
• Maintain current staffing levels
• Faster ROI
87%
Reduction in time needed to qualify
vendors and materials
• Speed
• Process visibility
• Improved productivity
97%
Reduction in time to create a
customer
• Agility and speed
• Increases competitive advantage
28. Make an impact across your business
Financial
Accounting
Controlling
Sales and
Distribution
Materials
Management
Plant
Maintenance
Asset
Management
Project
Systems
Production
Planning
Quality
Management
Human
Resources
30. Automation: Takeaways
Agility Speed Improved data
quality
Business team
focus
Automation
flexibility
Scalability Proven track
record
Process visibility
33. The global leader
in data integrity software
Our data integrity software, data
enrichment products, and strategic
services deliver accuracy,
consistency, and context to power
confident business decisions.
Brands you trust, trust us
Data leaders partner with us
of the Fortune 100
99
Customers in more than
100
2,500
employees
customers
12,000
countries
Integrate
Enrich Locate
Verify
Data
Integrity
Suite
34. Join EDM Council and our membership
community of companies…
Worldwide
Americas, Europe,
Africa, Asia, Australia
350+ Member Firms
Cross-industry,
including Regulators
25,000+
Professionals
edmcouncil.org
35. FOR MORE INFORMATION:
Set up a 30-minute personalized demo
+1-877-700-0970
“Get in touch” on www.precisely.com
Thank you!
Editor's Notes
Audience poll questions:
What level of automation maturity has your company achieved?
Very high-level of automation (all processes are automated)
High-level of automation (most processes are automated. Very few manual processes)
Medium level of automation (some processes are automated, and some are manual processes)
Low level of automation (very few processes are automated, most are manual processes)
No automation maturity yet, but we are planning to implement.
What are we going to talk about today…
Why is automation such a hot topic in the IT world these days? The pandemic showed many of the shortcomings of our decades of digital transformation efforts. We have spent years and countless dollars digitizing our data and processes, but when the pandemic hot, many of us were caught flatfooted by it’s limitations. As a result, we are now seeing that for many of us, the next step on our digital transformation journey is automating our critical business processes. Many of these are centered on SAP ERP systems and involve creating and managing master data.
Now, let’s look at the needs and wants that companies have coming out of the pandemic and how they can be addressed through automation.
Gartner – And growing at 12% CAGR
KPMG
KPMG
ASUG
Gartner
Talk track:
Coming out of the pandemic, many of the critical needs our companies have are the same as they were before the pandemic, but now there is a more urgent need to address them before we are faced with another sudden, existential disruption.
Talking with our customers we believe the three core needs that companies have, which can be addressed by automation are:
1.) The need to be more agile, with the ability to pivot and adapt when our businesses or markets are disrupted.
2.) We continue to need to go faster to meet competitive threats and keep up with the ever-accelerating changes we see in the marketplace
3.) We need to do these first two while improving the quality and integrity of our most important data – our master data. Since data has become the fuel we use to make critical business decisions, we need to make sure that it is of the highest quality and that we can rely on it.
This quote does a great job of summing up the importance of data in executing digital transformation. It sets up our discussion for the interdependence of process and data and sets Precisely apart from many of the other process automation providers.
Why is automation such a hot topic in the IT world these days? The pandemic showed many of the shortcomings of our decades of digital transformation efforts. We have spent years and countless dollars digitizing our data and processes, but when the pandemic hot, many of us were caught flatfooted by it’s limitations. As a result, we are now seeing that for many of us, the next step on our digital transformation journey is automating our critical business processes. Many of these are centered on SAP ERP systems and involve creating and managing master data.
Now, let’s look at the needs and wants that companies have coming out of the pandemic and how they can be addressed through automation.
Gartner coined this term to represent a broader set of technologies, solutions and capabilities that were increasingly converging into a newer market than what used to be called the business process automation market.
Hyperautomation is a business-driven, disciplined approach that organizations use to rapidly identify, vet and automate as many business and IT processes as possible.
Note there is no single process automation technology that provides every capability required to deliver hyperautomation across an organization. For instance process mining isn't the same as process automation yet both are a part of the hyper automation market.
In many cases, selecting technologies is not about simply comparing one tool to another tool. Rather, customers are increasingly focused on determining the best combination of complementary technologies. Hyperautomation involves the orchestrated usage of multiple technologies. This means customers have a toolbox for automation and we need to fight for the right to be not just one of the tools in their automation toolbox but the selected tool for a given business problem.
Remember what Gartner said about Hyperautomation: It involves the orchestrated use of multiple technologies, tools or platforms
This is one of our customers that are currently using Precisely Automate as well as a generic RPA solution. In this case, it’s Blue Prism but there are other examples where customers have chosen at least 2 automation tools— Precisely Automate for SAP processes and an RPA bot provider for non-SAP processes.
This was quoted during an RPA Automation Breakfast Hosted by PwC
Why is automation such a hot topic in the IT world these days? The pandemic showed many of the shortcomings of our decades of digital transformation efforts. We have spent years and countless dollars digitizing our data and processes, but when the pandemic hot, many of us were caught flatfooted by it’s limitations. As a result, we are now seeing that for many of us, the next step on our digital transformation journey is automating our critical business processes. Many of these are centered on SAP ERP systems and involve creating and managing master data.
Now, let’s look at the needs and wants that companies have coming out of the pandemic and how they can be addressed through automation.
And the example we want to show you today is the creation of Material Master data in SAP. For Organizations typically in the manufacturing industries that have a high amount of new product introductions and changes in any given year, that means a high volume of new material requests and changes to existing material master data in SAP.
Now these processes are highly manual and complex processes with lots of data entry error points.
We see here an example webform to create new finished goods. It is not uncommon for organizations to have 2-3 hundred fields or more on such a material request form. This data typically has to be collected and entered by different teams and can come from various sources. It therefore usually requires multiple collection steps, validation steps, review and approval steps in the process.
Because of the volume and complexity of data, companies typically set out to define 100s if not 1000s of data validation rules that they implement. And that works great and our solution provides the flexibility to support any amount and any complexity of rules with ease.
However, the process to define and agree on business rules in the first place is often a lengthy and cumbersome process.
Our Automate platform delivers a complete set of automation capabilities from data automation to complex process automation.
Data automation enables you to automate mass data creation and management activities such as pricing or materials changes using Excel.
On the process automation side
Excel workflow enables you to manage the data automation files through a complex workflow. A prime example of Excel workflow is for journal entries in finance. There is a good chance that you are already managing your journal entries in Excel. Excel workflow allows you to manage these Excel files through a contingent review and approval process that uses your business rules to determine the routing and approval process. And once the final approval is received, the data is automatically posted to SAP. No manual data entry at the end of the process.
For example, if you are creating a new G/L account, the person who initiates the process enters basic account information in the form. Based on this information, and rules, that are defined and setup by the customer, the Precisely Automate solution determines who the appropriate contributors are, who needs to approve the final form and then can auto-post the approved data to SAP, thus creating the new account. No more manual routing processed, error-prone data entry or ungoverned files being shared via email.
One of the core, defining characteristics of Hyperautomation is the broad set of capabilities to look for when adopting a hyperautomation strategy. Let’s look at some of the featured capabilities that the Precisely Automate platform has which help it form the center of yout Hyperautomate strategy:
- Workflow is how we achieve flexible process automation and the workflow engine in the Precisely Automate platform has been specifically developed for complex, data-intensive SAP-centric processes
Connectivity through APIs enables you to automate complex processes where your SAP ERP system is the heart of a process that includes coordinating data across multiple systems of record, or where the data needs further enhancing from third-party sources
Self-Service capabilities help further enhance automated processes by allowing outside parties to contribute to the process. A great example of this are portals that allow constituents, such as vendors, to access, enhance or modify their SAP data through a secure web page. This can kick off a workflow to review and approve the data, or directly post data to your system.
Data Management automate and streamlines mass-data processes
Cloud Deployment to support your company’s move to the cloud activities and better connect to multiple SaaS platforms that are engaged in SAP-centric processes.
Governance often presents one of the greatest challenges to manual data management processes and to automated processes that rely on multiple technologies to automate a single process. By adopting a centralized approach to automation, you can achieve end-to-end governance for improved visibility and auditability of complex, data-intensive processes
Low-code development which is often referred to as “citizen development” enables business teams to develop and deploy automation solutions, relieving much of the burden from our often overworked IT teams. And, by moving the automation development process closer to the people who own the processes and data, it can significantly lower the time it takes to deploy automation across your business.
Attended & unattended automation recognizes that while there are processes we can automate that do not require human intervention (unattended), many of the complex processes that are core to the success of our business are “human in the loop” meaning that people are required to input, review or modify data. Having the flexibility to develop solutions for both attended and unattended scenarios can give more flexibility than solutions centered on unattended processes.
Forms are perfect for complex processes that require input from multiple parties across your organization. For example, creating a new vendor in your SAP system, often requires data or review from people in multiple departments either in parallel or sequentially. By deploying role-based forms, you are just requesting or displaying the information that an individual needs to see at a [particular stage of the process. The ability to quickly develop and deploy forms in an automated process can improves efficiency in multiple ways.
Data Quality - Finally we get to improved data quality. We talked earlier about the interdependence of process and data in achieving automation success. With data stewardship integrated throughout a complex automated process, the Precisely Automate platform offers a more comprehensive set of data quality tools than automation tools that are only focused on process automation.
As a complete set of capabilities, the Precisely Automate platform is the right combination of capabilities on which to center your Hyperautomation strategy and build for success.
Mention citizen development and our history of enabling business teams to develop and deploy automation
9 months to realize full return on investment in Studio from improved accounting efficiency (Global logistics company)
1.4 million pricing-change records processed – no additional headcount needed (Home Meridian) (Note: Cannot use Home Meridian name in marketing or promotional materials)
Replaced paper forms with online forms for processing customer refunds (RSA Insurance) (Note: Cannot use RSA name in marketing or promotional materials)
300 Journal entries per hour using Excel Workflow (McKesson) (Note: Cannot use McKesson name in marketing or promotional materials)
Agility to quickly adapt to changes in your business environment through flexible workflow automation
Also – Low code/no code environment enables faster solution development through citizen development
Speed for faster, more efficient processes
Improved initial data quality through elimination of manual data entry and integrated data stewardship capabilities
Visibility throughout a complex process for:
Reporting
Process Intelligence
Process linking - real-time process tracking (Does this get called out separately?)
Audit support
Historical comparison/analysis
Business team focus – Low code/no code environment enables business teams and those closest to a process to develop automation solutions
Automation flexibility - to determine best automation route (attended vs unattended, form or Excel interface, connection to other systems of record through APIs for end-to-end process automation)
Scalability to process almost any amount of SAP data as needed by a process step
Proven track record – Nearly twenty years of SAP ERP process automation success has demonstrated why Evolve is the leading process automation platform/solution for thousands of customers world-wide.
EDM Panel discussion
For the panel: I talked about the core needs (agility, speed and data integrity) and wants (staff optimization, faster ROI, achieving digital transformation goals) that we see coming out of the pandemic, do you have anything to add based on your experience working with customers on a daily basis?
Tim: Yes process and data go together and need to considered two sides of the same coin regarding your digital transformation goals and focusing on one area without the other isn’t likely result in the kinds of faster ROI that require both data integrity and speed. This is why we see many customers using human in the loop automation solution to review and cleanse their data for key use case. Additionally we see many customers centered on fixing their master data first before expanding to their reference data as well as organizing and prioritizing their projects around center data domains and use cases like material master creation, or customer creation and change management, or vendor onboarding.
Martin: I agree with Tim and I would like to add something about the sequence to achieve some of these goals. Without clean master data, process automation for transactional processes that rely on it, or new technologies like AIML that rely on clean master data will not deliver the desired results. And that’s why like Tim said we are seeing many customers understand this and focus on fixing their master data and master data processes first. But sometimes starting backwards, with the transactional business processes and then identifying the master data needs or bad master data can help, for example using process mining, as long as the results are then used to improve the master data and implement processes to keep the master data clean. This introduces an extra step before the transactional business process can be improved and automated and can take some extra time, which means that visible and measurable results for the business processes can not be achieved as fast as sometimes organizations want to see them. But it can be an important step if it is done right, otherwise the overall results can be limited.
Andrew: Segway to AI question
Andrew: So I guess this reinforces a lot of what I talked about with regards to the benefits of artificial intelligence for automation.
AI/ML for Automation
Martin: You have been working most closely with customers on our AI POC. Can you talk a little more about what customers are hoping to accomplish/achieve by enhancing the automation of their SAP processes with Artificial Intelligence?
Martin:
Specifically in our POC, there are two areas where customers are looking at achieving value from AI. One is for their end users in business processes to improve the User Experience and the quality of data. You talked about the interdependence of data and process before, and since AI is a technology that is based on data, AI can identify rules, patterns and logic within data that sometimes are not even visible to users. If this can be brought into a process to simplify the data entry, reduce the risk of choosing the wrong value or to speed up the process by prepopulating fields, then it adds value to the process. The easier you can make a process for the user, and the easier you can make the user enter the right data in that process, the more efficient and successful the process will be.
The other is more for the solution developers and process experts that are needed as part of the creation of these process automations to reduce the complexity and effort in creating solutions, because a lot of the effort is in defining, implementing and updating business rules for example that can be replaced by AI.
Tim: Can you talk a little more about the other aspects of AI that we are investigating at Precisely? How will generative AI play into the future of automation?
We strongly endorse the concept of citizen developers and the transformative power to businesses that enabling the data stewards and the process subject matter experts to be able to own their data and process automations. We believe that AI will play a central role in empowering these business analysis and users to create, cleanse, and manage their business data via automations that they can create and own with the appropriate IT governance and empowerment of their automation. For instance, business users with an excel file filled with thousands of rows of data should be able to leverage AI in their daily automated work to bridge the technical hurdle associated with all the required data APIs of different systems of record like Salesforce, SAP S/4HANA, and ServiceNow. As an end user, I should be able to identify a system of record, a set of data and have the AI service create or identify the existing automation workflow to launch or an automation script to query or load the data correctly into that system of record.
Regarding how generative AI will play in the future of automation, I would say that today generative AI’s core capabilities of content creation, information discovery and summarization lend themselves to automation capabilities. The obvious starting point is using a conversational interface to generate data queries that can be automated. Then we should be able to apply associative reasoning to data sets to do things that leverage other forms of AI like predictive machine learning algorithms to populate data fields and this will result in powerful new ways for business end users to find data, transform data, discover data insights and increase a business’ agility due to more rapid decision making and changes to market conditions.
Drilling down a little more on AI and clean data, Martin: SAP is talking a lot about keeping a clean core in SAP S/4HANA. What is your opinion on AI in the context of a clean core?
I think AI can add value from two sides. On one hand a clean core can help to augment business processes with AI because as the name suggests the processes and data should be more standard and cleaner. If you manage to have a clean system with clean data, you can build better AI supported processes. On the other I think AI can help keep the core clean and reduce the need to build some of the customized checks etc into the core system. The other advantage in that context that I see is that most of the times implementing a clean core strategy goes hand in hand with standardization of processes and consolidation of ERP systems. Where you might have had 50 or 60 SAP ECC systems before, now customers are consolidating these 50-60 into maybe just one S/4HANA system. But that also means they must consolidate data and processes, which means a redesign and more standardization. And that is creating a better foundation for augmenting these processes with AI.
Fiori automation
Regarding SAP S/4HANA, we didn’t touch on this in the presentation, but can you talk about the interest in automating SAP Fiori processes? My understanding is that Fiori is supposed to eliminate much of the need for automation in these SAP processes.
Martin: In those apps that are Transactional, meaning used to enter data into SAP, like creating or changing objects, the user still has to enter the data manually. And it is the complexity and volume of fields that determine how complex and time consuming this activity is. A better Fiori UI can help, but it doesn’t eliminate the manual work. And if certain activities need to be done often, and the user would need to perform the task for each record individually, then the need for automation is just the same as with classic SAPGUI transactions. And so the underlying reasons for automation for Fiori apps are often similar to traditional transactions in SAP.
Another reason is that Fiori apps are sometimes just used for specific use cases or LOBs and are not the only UI, but coexist with the classic SAPGUI in many organizations. So, very often I see the need for an automation solution that can cover both UIs, the SAPGUI transactions and Fiori apps in a consistent way with a consistent User Experience for Automation.
Can you talk about some unique challenges to automating processes based on true Fiori technology?
Martin: One of the challenges with automating Fiori based processes that I see is performance when it comes to mass data use cases. The performance is often not the same as with an RFC based communication. If you need to create or update a large volume of data in a short period of time, I think this can be potentially challenging via Fiori apps.
Final Thoughts???
Two quotes come to mind. May you live in interesting times. The pace of change has never been this fast, yet it will never be this slow again. Its easy to become paralized due to the rapid changes that are coming with AI/ML, but its worth considering starting with a small project that will help you deepen your understanding of this technology and how it can be applied in your business automation.
Martin: Automation and process optimization are continuous improvement activities and there is no necessarily an end state where you can say this is the final ROI and we are done. The business is constantly changing and there will always be new technology that can help you increase productivity and automation maturity. In my mind, the only constant here is to establish a strategy and organizational structure that embraces these changes and actively pursues opportunities to improve business processes and to get started.
Seed Questions:
What is the timeframe you anticipate that we start seeing AI/ML services adding significant value to automation platforms?
Martin: I think we are already starting to see value, as AI is already embedded in many platforms. If it is embedded it might not be visible how much value AI delivers in the background, but I would say it already adds value today for many processes.
Do you have a recommended way to measure the value back to the business of automation?
Martin: I don’t have a recommend way how to measure per se, because the answer depends on the goals of the organization and the process itself. Whether it is time saved, faster processing time or cost savings, most automation results are measured by quantifiable results. So, if you want to measure the value, you need to have the data already for the current process before automation meaning you have to have clearly defined, measurable and actually measured KPIs. Maybe starting with those that are already established can be a good starting point.
How do we figure out where to start and what processes are the best ones to automate?
Martin: I find that in many organizations the manual processes and inefficient processes are known to a certain extent. And tools like Process Mining can help identify these processes. In my view, it is typically a good starting point to look at the core business processes first.
What will AI/ML do for citizen developers?
Martin: Essentially citizen developers need a layer between the actual code and the development UI for them. The between this abstraction layer is and the easier it makes it for Citizen Developers to using building blocks to build solutions the better. I think AI has the potential to create these building blocks easier and better and provide the Citizen Developer with more powerful components to use.
Can you give some examples of using APIs to enhance process automation?
Martin: Augmenting new product creation with AI for Data Attribute Recommendations, Updating PSP elements in SAP out of MS Dynamics, Updating Vendor accounts from Salesforce to SAP,
Our company is still trying to figure out our automation strategy. Do you have any tips on how to get started?
Martin: If you look at the goals of Hyperautomation for example which are to automate as much as possible in a concerted way, it has these two components of 1.) identifying how many processes to automate and 2.) how to bring automation solutions together in a concerted way to accomplish the automation of these processes in the best and most efficient way. In my mind, it starts with identifying and understanding the automation potential and then building out the strategy from there.
Seed Questions:
What is the timeframe you anticipate before we start seeing generative AI offered as an automation platform?
Do you have a recommended way to measure the value back to the business of automation?
How do we figure out where to start and what processes are the best ones to automate?
What will AI/ML do for citizen developers?
Can you give some examples of using APIs to enhance process automation?
Our company is still trying to figure out our automation strategy. Do you have any tips on how to get started?