COBIT 5 is a framework for governance and management of enterprise IT that incorporates current techniques. It provides principles, practices, tools and models to increase trust and value from information systems. The framework has two domains - Governance and Management. It describes seven enablers including principles, processes, organizational structures, culture and people. COBIT 5 training from Syzygal helps professionals implement the framework and become certified assessors to improve IT governance.
This document summarizes a presentation comparing COBIT 5.0 and ISO/IEC 38500. It provides an overview of COBIT 5.0's evaluate, direct, monitor framework and its application to business processes, corporate governance of IT, ICT projects, operations, and business pressures and needs. It also summarizes ISO/IEC 38500's six principles of responsibility, strategy, acquisition, performance, conformance, and human behavior. The document concludes with a discussion of certification options for ISO/IEC 38500 from PECB and ISC Global.
The document discusses the COBIT 5 framework for governing and managing enterprise IT. It describes the key benefits of information and technology for enterprises, and how the COBIT 5 principles and enablers help deliver stakeholder value through effective governance and management. The five principles of COBIT 5 are meeting stakeholder needs, covering the enterprise end-to-end, applying a single integrated framework, enabling a holistic approach, and separating governance from management.
The document compares COBIT 4.1 and COBIT 5, noting several key changes in COBIT 5 including a new process reference model, new and modified processes, increased focus on enablers, new GEIT principles, and changes to process capability assessments. COBIT 5 builds on previous versions and integrates COBIT 4.1, Val IT, and Risk IT into a single framework aligned with current best practices. Enterprises can transition from earlier versions to COBIT 5 and benefit from its improved guidance.
The document outlines the basic process for implementing COBIT in an organization. It involves 7 steps: 1) identifying drivers and pain points, 2) assessing the current state, 3) defining the target state, 4) developing an implementation plan, 5) executing the plan, 6) realizing benefits, and 7) sustaining momentum. Key lessons include ensuring buy-in from senior management, dealing with resistance to change, focusing on people adoption over infrastructure, and clearly communicating benefits which may be difficult to measure initially. Risk mitigation requires prioritizing challenges and developing plans to address them such as lack of skills or resources.
COBIT 5 provides a comprehensive framework to help enterprises effectively govern and manage enterprise information and technology. It includes five principles: meeting stakeholder needs, covering the enterprise end-to-end, applying a single integrated framework, enabling a holistic approach, and separating governance from management. The framework also identifies seven enablers that influence whether governance and management of IT will be successful, including processes, organizational structures, culture, policies, information, infrastructure, and people skills. COBIT 5 aims to help enterprises optimize value from IT investments by balancing benefits realization with risk management and resource optimization.
One of the most challenging assignments within an organization is establishing of a maturity
model structure in order to optimize enterprise effectiveness. The contents of this paper
concern such an assignment. The objective of this mission entailed the establishment of an
application governance model and the corresponding documentation therein.
The document provides an overview of key concepts from COBIT 5, including its principles, framework, and enablers. COBIT 5 takes a holistic approach to governance and management of enterprise IT by covering the entire organization, meeting stakeholder needs, applying an integrated framework, and ensuring governance is separated from but aligned with management. The seven enablers - principles, processes, organizational structures, culture/ethics, information, services/infrastructure, and people - must work interconnectively to effectively achieve enterprise objectives.
COBIT 5.0 Vs ISO / IEC 38500 (IT Governance)ISACA Riyadh
This document summarizes a presentation comparing COBIT 5.0 and ISO/IEC 38500. It provides an overview of COBIT 5.0's evaluate, direct, monitor framework and its application to business processes, corporate governance of IT, ICT projects, operations, and business pressures and needs. It also summarizes ISO/IEC 38500's six principles of responsibility, strategy, acquisition, performance, conformance, and human behavior. The document concludes with a discussion of certification options for ISO/IEC 38500 from PECB and ISC Global.
The document discusses the COBIT 5 framework for governing and managing enterprise IT. It describes the key benefits of information and technology for enterprises, and how the COBIT 5 principles and enablers help deliver stakeholder value through effective governance and management. The five principles of COBIT 5 are meeting stakeholder needs, covering the enterprise end-to-end, applying a single integrated framework, enabling a holistic approach, and separating governance from management.
The document compares COBIT 4.1 and COBIT 5, noting several key changes in COBIT 5 including a new process reference model, new and modified processes, increased focus on enablers, new GEIT principles, and changes to process capability assessments. COBIT 5 builds on previous versions and integrates COBIT 4.1, Val IT, and Risk IT into a single framework aligned with current best practices. Enterprises can transition from earlier versions to COBIT 5 and benefit from its improved guidance.
The document outlines the basic process for implementing COBIT in an organization. It involves 7 steps: 1) identifying drivers and pain points, 2) assessing the current state, 3) defining the target state, 4) developing an implementation plan, 5) executing the plan, 6) realizing benefits, and 7) sustaining momentum. Key lessons include ensuring buy-in from senior management, dealing with resistance to change, focusing on people adoption over infrastructure, and clearly communicating benefits which may be difficult to measure initially. Risk mitigation requires prioritizing challenges and developing plans to address them such as lack of skills or resources.
Business is evolving, and IT governance frameworks like COBIT can help organizations adapt. COBIT provides a comprehensive framework for ensuring IT is properly governed and aligned with business needs. It addresses key areas like strategic alignment, value delivery, risk management, and resource management through establishing clear processes and controls. By implementing COBIT, organizations can improve transparency, accountability, compliance and overall IT performance.
The document compares ITIL and COBIT frameworks. While ITIL focuses specifically on IT service management, COBIT has a broader scope covering governance of enterprise IT. Some key similarities and differences are:
- COBIT aims to guide enterprise governance and management of IT across the organization. ITIL provides guidance for IT service providers to enable business value.
- COBIT covers a broader scope including principles, policies, processes, organizational structures, culture and more. ITIL focuses specifically on five stages of the service lifecycle.
- Both are aligned in their approach to IT service management, with COBIT processes mapping closely to ITIL stages.
The document discusses Iman Baradari's background and qualifications. It states that he has a Master's degree in project management from the University of Melbourne and various professional certifications in project management, IT service management, and risk management. It also lists his work experience, which includes roles as a project manager for several large IT projects in Iran.
IT Governance – The missing compass in a technology changing worldPECB
Oladapo Ogundeji, CTO of Digital Jewels Ltd, gave a presentation on IT governance and its importance in today's technology changing world. He discussed that IT governance provides a formal process to define IT strategy and oversee its execution to achieve business goals. It also helps balance priorities like maximizing returns, increasing agility, and mitigating risks. Ogundeji covered frameworks like COBIT 5 and ISO 38500 that provide guidance on implementing IT governance and highlighted critical success factors like executive commitment, focus on execution, and competence in resources.
This document discusses the development of ISO/IEC 38500, a new international standard on corporate governance of ICT. It provides definitions of ICT governance, outlines the work of the study group developing the standard including liaison with itSMF, and summarizes the interim report. The interim report recommends the standard have a scope applicable to all organizations, and include objectives, 6 principles, and a model for directors to evaluate, direct and monitor ICT use through establishing responsibilities, planning, acquiring validly, ensuring performance and conformity. Future work is needed on lifecycles and interrelations of principles.
This document discusses using COBIT5 as a framework to integrate and leverage multiple IT governance best practices and standards. It begins with an introduction to the many frameworks and standards available for IT governance. It then presents COBIT5 as a way to synchronize frameworks like ITIL, TOGAF, PRINCE2 as well as standards from ISO. The rest of the document provides an example of how to use COBIT5's process reference model and goals cascade to select relevant frameworks and standards to meet an organization's business needs and IT governance goals.
ISO 38500 provides guidance on IT governance for organizations. Effective IT governance can increase profits by 20% compared to competitors. The standard outlines 6 principles for IT governance: responsibility, strategy, acquisition, performance, conformance, and human behavior. It is intended to help boards of directors ensure proper governance of IT and provide auditors a basis for evaluating an organization's IT governance.
Business and ITSM on the same page at last! ITIL, TOGAF and COBIT working to...CTE Solutions Inc.
The document discusses various frameworks that can be used together to develop an integrated IT management framework, including:
- TOGAF for enterprise architecture, including its Architecture Development Method (ADM) process.
- ITIL for IT service management processes across the service lifecycle.
- COBIT for IT governance and controls.
It provides an example of how these frameworks can be mapped together with other standards like ISO 20000 and CMMI to create a comprehensive approach to managing IT across the enterprise.
Proposal of a Framework of Lean Governance and Management of Enterprise ITMehran Misaghi
Technology and Information are vital to the success of companies.
To leverage the successes in IT projects, companies have at their
disposal, references globally accepted as good practices (COBIT,
ITIL, PMBOK, ISO, TOGAF, etc.). In spite of this, it is still great
the magnitude of spending on IT projects poorly designed or
improperly implemented. This paper presents a brief description
of standards and good practices related to governance and
management of enterprise IT, defines the Lean Thinking, Lean IT, the Processes Management, the Portfolio, Program and Project
Management, and the Work System Theory, and highlights the
purpose of them, showing their characteristics and suggests a
Framework of Lean Governance and Management of Enterprise
IT, by demonstrating how the standards and good practices
presented can work together, because it advocates that the Lean
Thinking, the Process, Portfolio, Program, and Project
Management, and the Work System Theory complement the
standards and good practices of Governance and Management of
Enterprise IT with an approach not referenced in these standards
and good practic
Thinking of COBIT implementation – Where to start?Vyom Labs
Executives today are increasingly under pressure to manage IT risk and to transform the way business value can be generated from IT.In this Webinar you will learn how to apply COBIT to specific business problems, pain points, trigger events and risk scenarios within the organization.Also how to effectively use it for client initiatives.
El documento resume brevemente la historia de Internet. Comenzó en 1969 como una red militar estadounidense llamada ARPANET con el objetivo de crear un sistema de comunicación robusto. En 1980, la red se extendió a nivel mundial y en 1990 se estableció el protocolo World Wide Web. A principios de los 90, las redes pioneras NSFNET y ARPANET fueron reemplazadas por las redes sociales que habían crecido lo suficiente. El documento también incluye preguntas sobre conceptos básicos de Internet como su definición, usuarios,
Sasha Bezuhanova founder of MoveBG – civil platform for discussion and joint action towards sustainable and democratic development of Bulgaria. She has 20 years of management experience at Hewlett-Packard, where she held various management positions. Last Sasha was a director of the direction “Public Administration and Education” at Hewlett-Packard for the world “Emerging Markets”. Previously, she led the company’s activities under the “Public Administration” for Central and Eastern Europe. Over 10 years Sasha was a General Manager of Hewlett-Packard Bulgaria through which she makes the company a leader in the local ICT market and has a leading role to attract strategic investment of HP, which pushed Bulgaria to the global investment map and today employs 5,000 highly qualified specialists.
This document provides information about growing pumpkins for 2nd grade students. It explains that the best time to plant pumpkin seeds is in mid-summer so they have enough time to grow large by October. It describes the growing process, including that the seeds will sprout within 7-14 days, the vines will grow 6 inches per day for 8 weeks until flowers appear, and the pumpkins will grow green then turn orange as they mature in late August. It notes that pumpkins are ready when the skin is thick and hard, and can then be cut from the vine and used for various fall decorations, carving, and baking.
Iso sistemas operativos- jesus palos guerreropalos14
Este documento presenta los requisitos mínimos y recomendados de varios sistemas operativos populares como Windows, Ubuntu y Linux. Se incluye información sobre las diferentes ediciones de cada sistema operativo, sus diferencias y especificaciones hardware requeridas. El documento instruye a los estudiantes a recopilar esta información y determinar qué sistema operativo sería el mejor para su equipo particular en diferentes escenarios.
Innovation through continuing professional developmentPeter Beech
Engaging in the process of continuing professional development enables us to remain fresh, embrace innovation and become the best teachers that we can be. In this workshop, we introduce several specific and practical activities which we can adopt as part of our development. Some of these, like keeping a reflective journal, are individual activities but our main focus is on cooperative development.
Being observed and reflecting on feedback is the most immediate way for us to increase our awareness of how we teach, while observing colleagues gives us the opportunity to see different styles of teaching. We suggest guidelines for peer observation designed to promote the development of self-awareness for experienced as well as novice teachers. These focus on the use of observation as a tool to provide constructive and formative feedback rather than criticism or evaluation.
The input that we receive from observing and being observed can be used as the basis for classroom research, giving us ideas to try out in the classroom and leading to a cycle of experimentation and reflection. This is very useful source of innovation, as it comes from within our own classrooms and so is maximally relevant to the needs of our students.
The workshop also suggests a few other ideas for collaborative development, introducing innovation to maximize the effectiveness of our teaching. These include presentation and discussion of interesting journal articles, sharing ideas for innovation using new technologies, and collaborating together on small-scale classroom research projects.
Un problema es que muchos presidencialismo latinoamericanos se fundamentan en sistemas partidistas equivocados. Aunque no son todopoderosos.
La mayoría de los presidentes enfrentan fuertes problemas para cumplir sus programas de campaña. Han tenido todo el poder para iniciar las acciones políticas, pero les ha sido muy difícil obtener apoyo para ejecutarlas.
Los presidentes latinoamericanos tienen más poder que un presidente estadounidense.
COBIT 5 - Principal 3 Applying A Single Integrated FrameworkMohammad Reda Katby
COBIT 5 is a single and integrated framework because: It aligns with other latest relevant standards and frameworks, and thus allows the enterprise to use COBIT 5 as the
overarching governance and management framework integrator
Based on Enablers COBIT 5 provides a holistic and systemic view on governance and management of enterprise IT, these Enablers are enterprisewide and end-to-end covering.
The document discusses IT governance and provides an overview of key frameworks for IT governance, including ISO 38500 and COBIT. It begins by defining governance and describing how governance applies to IT. It then discusses why IT governance is important for organizations, noting benefits like ensuring strategic alignment between IT and business goals. The document also provides a detailed overview of the ISO 38500 standard for IT governance, describing its scope, framework and principles. It explains the standard's six principles of IT governance and provides examples. Overall, the document serves to introduce the topic of IT governance and some of the most relevant frameworks.
This document provides examples of presentation techniques that can be used to support COBIT assessment activities and process improvement presentations. It includes templates for business goals questionnaires, IT process questionnaires presented as heat maps, and spider charts to show maturity levels. It also provides an example report template showing current and target capability levels. The examples are intended to be generic and tailored to individual organizations.
COBIT 5 - Principal 5 Separating Governance From ManagementMohammad Reda Katby
Governance and Management
These two disciplines encompasses different types of
Activities
Requires difference Organizational Structure
Serve different purposes
So, COBIT 5 framework makes a clear distinction between them
The COBIT 5 framework describes seven categories of enablers
• Principles, policies and frameworks are the vehicle to translate the desired behaviour into practical guidance for
day-to-day management.
• Processes describe an organised set of practices and activities to achieve certain objectives and produce a set of
outputs in support of achieving overall IT-related goals.
• Organisational structures are the key decision-making entities in an enterprise.
• Culture, ethics and behaviour of individuals and of the enterprise are very often underestimated as a success factor
in governance and management activities.
• Information is pervasive throughout any organisation and includes all information produced and used by the
enterprise. Information is required for keeping the organisation running and well governed, but at the operational
level, information is very often the key product of the enterprise itself.
• Services, infrastructure and applications include the infrastructure, technology and applications that provide the
enterprise with information technology processing and services.
• People, skills and competencies are linked to people and are required for successful completion of all activities and
for making correct decisions and taking corrective actions.
The document discusses the COBIT 5 goals cascade framework. It explains that the goals cascade translates stakeholder needs into specific and practical enterprise, IT-related, and enabler goals. It achieves this through a four step process: 1) stakeholder drivers influence stakeholder needs, 2) stakeholder needs cascade to enterprise goals, 3) enterprise goals cascade to IT-related goals, and 4) IT-related goals cascade to enabler goals. The goals cascade allows prioritization of governance, implementation, and assurance activities. It is important for enterprises to build their own customized goals cascade adapted to their environment and priorities.
Cobit from Mars ITIL from Venus - alignmentKathryn Howard
The document discusses how COBIT and ITIL are frameworks that approach IT governance and management from different perspectives but with the shared goal of delivering business value. It provides overviews of key aspects of each framework such as COBIT's focus on principles, goals cascade, and processes, and ITIL's emphasis on the service lifecycle and continual service improvement. The document suggests that while COBIT and ITIL have differences, comparisons can be useful and aligning the two frameworks can help organizations effectively govern and manage their IT.
This document provides an overview of COBIT 5, a framework for the governance and management of enterprise IT. COBIT 5 helps enterprises create optimal value from IT by balancing benefits realization with risk optimization and resource use. The framework is designed to be a single integrated governance framework that covers the entire enterprise from end to end. It separates governance, which evaluates options and sets direction, from management, which implements activities. COBIT 5 aims to help enterprises maintain high quality information, generate value from IT, achieve operational excellence, manage IT risks, optimize costs, and ensure compliance.
IT Governance & Leadership 17 - 20 November 2014 Dubai, UAE360 BSI
Information and related technology have become increasingly crucial in the sustainability, growth and management of value and risk in most enterprises. As a result, IT has moved from a support role to a central position within enterprises.
The enhanced role of IT for enterprise value creation and risk management has been accompanied by an increased emphasis on the Governance and Management of Enterprise IT (GEIT).
Enterprise stakeholders and the governing board wish to ensure that IT fulfills the goals of the enterprise. GEIT is an integral part of overall corporate governance.
GEIT addresses the definition and implementation of processes, structures and relational mechanisms within the enterprise that enable business and IT staff to
execute their responsibilities in support of creating or sustaining business value.
In this course you will learn and understand how to assess and evaluate an organization’s GEIT and make sure that IT is properly aligned with the business objectives.
COBIT 5 can help enterprises create optimal value from IT by maintaining a balance between realizing benefits, optimizing risk management and leveraging resources. The COBIT 5.0 addresses both business and IT functional areas and provides a governance, management and operational framework for enterprises of all sizes, whether commercial, not-for-profit or public sector.
Contact Kris at kris@360bsi.com to register.
IT Governance: Governance & Management of Enterprise IT, 25 - 28 October 2015...360 BSI
Information and related technology have become increasingly crucial in the sustainability, growth and management of value and risk in most enterprises. As a result, IT has moved from a support role to a central position within enterprises.
The enhanced role of IT for enterprise value creation and risk management has been accompanied by an increased emphasis on the Governance and Management of Enterprise IT (GEIT).
Enterprise stakeholders and the governing board wish to ensure that IT fulfills the goals of the enterprise. GEIT is an integral part of overall corporate governance.
GEIT addresses the definition and implementation of processes, structures and relational mechanisms within the enterprise that enable business and IT staff to
execute their responsibilities in support of creating or sustaining business value.
In this course you will learn and understand how to assess and evaluate an organization’s GEIT and make sure that IT is properly aligned with the business objectives.
COBIT 5 can help enterprises create optimal value from IT by maintaining a balance between realizing benefits, optimizing risk management and leveraging resources. The COBIT 5.0 addresses both business and IT functional areas and provides a governance, management and operational framework for enterprises of all sizes, whether commercial, not-for-profit or public sector.
Contact Kris at kris@360bsi.com to register.
The document discusses governance and the evolution of COBIT from versions 4.1 to 5.0, noting key changes like new principles, a focus on enablers, a new process reference model, and new/modified processes. It provides an overview of COBIT 5.0's framework for linking business goals to IT goals and processes. The presentation is by Dr. Santipat Arunthari, Chief Technology Officer of PTT ICT Solutions Company Limited.
Governance and Management of Enterprise IT with COBIT 5 FrameworkGoutama Bachtiar
This courseware was designed for the training entitled 'Governance and Management of Enterprise IT with COBIT 5 Framework' with the objective of understanding COBIT 5 Framework as well as achieving IT Governance effectiveness using the respective framework.
COBIT 5 is an updated framework for IT governance and management. It consolidates COBIT 4.1, Val IT and Risk IT into a single framework aligned with current standards. COBIT 5 introduces new governance processes and principles, increases focus on enablers, and provides a revised process reference model covering end-to-end business and IT activities. It also includes changes to processes, inputs/outputs, and introduces a new process capability assessment approach.
Lecture 06 - CoBit - Control Objectives for Information and Related Technolog...TRANANHQUAN4
CoBit is a framework for IT governance and management. It was developed in 1996 and provides best practices for IT processes, including over 200 control objectives across 34 IT processes organized into 4 domains: Plan and Organize, Acquire and Implement, Deliver and Support, and Monitor and Evaluate. The goals of CoBit are to ensure IT alignment with business objectives and deliver value while managing risks, resources, and performance.
Control refers to managerial functions like planning, organizing, staffing and directing. An audit examines and evaluates an organization's financial statements to ensure they accurately represent transactions. COBIT is a framework for developing, implementing, monitoring and improving IT governance and management practices. The document discusses definitions of control, audit, and COBIT and provides an overview of how COBIT 5 builds on previous versions to improve guidance for IT governance.
COBIT 5 is a leading framework for governance and management of enterprise IT. It provides best practices for ensuring that IT supports business objectives. The framework focuses on creating value for stakeholders and considers their needs when assessing risks, benefits and resource allocation. COBIT 5 covers the entire enterprise from an end-to-end perspective and can be used by various roles such as auditors, compliance officers and IT operations.
Practical ITSMS Transformation Techniques Competency BuildingSukumar Daniel
A core element of any transformation initiative is preparing the people competencies required for achieving sustainable transformation.
This white paper describes the integrated Competency development program aimed at addressing the needs of enterprises to ensure that their people are prepared and able to transform from the traditional Technology based management style to a Customer Outcome focused Service Oriented Management style
This document outlines 10 principles for effective information management projects based on common challenges organizations face. It discusses that information management involves people, processes, technology, and content. Effective information management recognizes the inherent complexity in organizations and delivers solutions through many small, parallel activities rather than simple or standardized approaches. It emphasizes focusing on user adoption, delivering tangible benefits, prioritizing based on business needs, strong leadership, risk mitigation, extensive communication, and seamless user experience. The first project should also be chosen carefully to set the project up for success.
The document introduces the Innovation Value Institute (IVI), a consortium developing an industry standard framework called the IT Capability Maturity Framework (IT-CMF) for managing IT to deliver business value. The IT-CMF assesses 33 critical IT processes across four key areas and provides maturity levels, tools, and best practices to help organizations increase the maturity of their IT management and realize more value from IT investments. The document outlines the development of the IT-CMF and benefits organizations can expect from implementing and improving their maturity levels based on the framework.
COBIT is a comprehensive IT governance framework that addresses every aspect of IT and integrates all major global IT standards. It helps ensure that IT supports business goals, delivers value, and manages risks. COBIT provides best practices for IT process management across planning, delivery, support, and monitoring. Implementing COBIT allows organizations to improve IT performance and alignment, inform investment decisions, and reduce operational risks.
Are you making the most of your information assets?
What's the Issue?
Local authorities are still under pressure to deliver a multitude of quality services and facilities to the community with a declining workforce and ever tightening budget constraints.
Manual paper-based processes, lack of real-time information and onerous information governance slows the pace of these business processes.
How do you become more efficient with your existing resources?
What's the Answer?
By developing an organisation wide Information Management Strategy to identify and extract real business value from their information assets and through the streamlining and automation of their document centric business processes, local government organisations are able to increase their efficiency immediately.
Discover how your organisation could increase efficiencies by adopting Objective's agile approach to better Information Management, which will allow your organisation to move towards its goal in four small, manageable steps.
Discover more at www.objective.co.uk/foursteps
This document discusses COBIT (Control Objectives for Information and Related Technology), which is a framework for IT governance and management. It defines COBIT and its components, including control objectives, control practices, and a process reference model. It also summarizes the changes between COBIT 4.1 and the new COBIT 5 version, such as new governance processes, a revised process model, and a new process capability assessment approach. The document is intended to help users understand COBIT and transition from prior versions to COBIT 5.
This document discusses COBIT (Control Objectives for Information and Related Technology), which is a framework for IT governance and management. It defines COBIT and its components, including control objectives, control practices, and a process reference model. It also summarizes the changes between COBIT 4.1 and the new COBIT 5 version, such as new governance processes, a revised process model, and a new process capability assessment approach. The document is intended to help users understand COBIT and transition from prior versions to COBIT 5.
This document discusses COBIT (Control Objectives for Information and Related Technology), which is a framework for IT governance and management. It defines COBIT and its components, including control objectives, control practices, and a process reference model. It also summarizes the changes between COBIT 4.1 and the new COBIT 5 version, such as new governance processes, a revised process model covering both business and IT, and a new process capability assessment approach. The document is intended to help users understand and transition to using the updated COBIT 5 framework.
The document provides an overview of frameworks related to IT governance, management and digital transformation in India. It discusses CoBIT, ISO 27000 and ISO 38500 frameworks. It then summarizes key Indian policies, acts and programs like the IT Act, Aadhar Act, Digital India, National eGovernance Plan and its mission mode projects.
John Mcdermott - Gold sponsor session: Hybrid - IT needs hybrid good practiceitSMF UK
In this session, John provided advice on how to put together
sections of various best practice frameworks and ways of
working to best suit your organisational needs.
The document provides an overview of the COBIT 5 framework for enterprise governance of IT. It discusses the benefits information and technology provide to enterprises and how COBIT 5 can help realize those benefits through principles like meeting stakeholder needs, applying a holistic approach, and separating governance from management. COBIT 5 consists of five principles, seven enablers, and a process reference model to help enterprises effectively govern and manage technology use.
Top 5 Essential Certifications for 2015 - SyzygalSyzygal
Today’s IT professional requires more than just technical skills, they require a solid foundation within a wide range of industry wide best practices. This short presentation introduces five of the hot frameworks that are currently being adopted in enterprise IT environments.
eStudyAcademy is an e-learning portal that provides innovative solutions for modern businesses. It offers several advantages over traditional classroom learning such as allowing learners to learn at their own pace and reducing travel time. Studies show e-learning can save 35-45% of learners' time compared to classroom learning. The portal provides interactive learning modules, quizzes, exercises and mentored support to enhance the learning experience. Administrators have full control over learner progress, accounts and issuing exams.
This document provides an overview of ISO/IEC 27001 certification from APMG. It discusses the benefits of ISO/IEC 27001 certification, which provides a framework for establishing an Information Security Management System. The certification helps organizations select suitable security controls, comply with regulations, and demonstrate mature governance. It also allows organizations to integrate information security with other management standards like ISO 9001 for quality and ISO 14001 for environmental management. The document recommends APMG's Foundation and Practitioner qualifications to understand and apply the ISO/IEC 27001 standard.
The document discusses how the performance of organizations is dependent on the skills and knowledge of their workforce. Maintaining and improving workforce skills presents a major challenge due to factors like technological change. E-learning can play a significant role in organizational learning strategies and impact performance by allowing faster training rollout and learning that is more effective than traditional models. E-learning supports collaborative learning and knowledge sharing, helping create competitive advantages. While cost savings are easier to prove, e-learning provides broader benefits beyond cost reduction by keeping employees skilled in a changing environment.
ITIL is a widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally.
Because ITSM is driven both by technology and the huge range of organizational environments in which it operates, it is constantly evolving.
TOGAF, an Open Group Standard, is a proven enterprise architecture methodology and framework used by the world’s leading organisations to improve business efficiency. It is the most prominent and reliable enterprise architecture standard, ensuring consistent standards, methods, and communication among enterprise architecture professionals. Enterprise architecture professionals fluent in TOGAF standards enjoy greater industry credibility, job effectiveness, and career opportunities. TOGAF helps practitioners avoid being locked into proprietary methods, utilise resources more efficiently and effectively, and realise a greater return on investment.
This four day course is intended as an introduction to the TOGAF framework leading to an advanced understanding of the central concepts. TOGAF is the de-facto global standard for Enterprise Architecture. The Open Group Architecture Forum, comprised of more than 200 enterprises, develops and maintains the TOGAF standard and publishes successive versions at regular intervals. It contains substantial guidance on what to do to establish an architecture practice and then how to use it in connection with planning the longer-term transformation of the enterprise (strategic architecture), and designing capabilities to support it.
The course looks beyond the essentials, to give attendees a deeper understanding of the framework. It also spans the Key Learning Points required to take the TOGAF® Level 1 & 2 exams and helps candidates begin to develop practical skills through a series of realistic case studies. You will be taught by a certified TOGAF instructor, who has extensive experience as a practising architect and who will guide you in the real-world application of TOGAF. After our training course you will have the opportunity to sit an exam and achieve the internationally recognised TOGAF 9.1 certifications.
Syzygal is a globally Accredited Training Organisation and Accredited Courseware Provider for best practice education & certification programs. We are accredited by the following Examination Institutes: APMG, EXIN, Loyalist and PEOPLECERT.
The PRINCE2 Practitioner course will build on the knowledge gained during the Foundation level. Following the course, candidates will be able to understand the relationships between processes, themes, principles and PRINCE2 products and can apply this understanding to a given project scenario. Successful completion of the Practitioner examination will give the delegate a recognised Practitioner qualification; understood and identified in industry as a mark of quality for Project Managers.
This five day certification course follows PRINCE2 Foundation and provides guidance for those seeking to become effective IT project contributors and for those who wish to obtain the PRINCE2 Practitioner certification. While the Foundation course provides theory, the Practitioner course teaches you how to practically apply the PRINCE2 concepts within a project environment.
PRINCE2 (PRojects IN Controlled Environments) is a process based, scalable approach for effective IT project management. With a direct relationship to the ITIL, the framework is public domain and offers non-proprietary guidance on project management.
PRINCE2′s teachings and certifications provide you with the knowledge needed to contribute successfully to your organisation’s IT projects. Overall, the guidance will give you and your team common IT project processes, systems, procedures and language. You benefit from stronger communication channels between the project team, project management and the rest of the organisation, while avoiding errors, saving time and money and, most important, delivering successful project outcomes!
PRINCE2 is widely used across the world and is complimentary to the Project Management Body of Knowledge (PMBOK®) championed by the Project Management Institute (PMI®).
Syzygal is a globally Accredited Training Organisation and Accredited Courseware Provider for the PRINCE2 education & certification program. We are accredited by the following Examination Institutes: APMG, EXIN, Loyalist and PEOPLECERT.
M_o_R is intended to help organisations put in place an effective framework for risk management. This will help them make informed decisions about the risks that affect their strategic, programme, project and operational objectives. The guide provides a route map for risk management, bringing together basic concepts, an approach, a process with a set of interrelated process steps, and pointers to more detailed sources of advice on risk management techniques and specialisms. It also provides advice on how the principles, approach and processes should be embedded, reviewed and applied differently depending on the nature of the objectives at risk.
This three day Management of Risk (M_o_R) course is designed to illustrate this best practice framework and give candidates an understanding of risk as it should be managed across an organisation. Within project and programme environments there will always be risk which needs to be identified, analysed and managed. Other areas of an organisation will also be exposed to risks as operational functions are carried out. M_o_R provides guidance on how best to deal with all these areas.
The Guide has been written by leading industry experts and is part of the ‘Swirl’ set of best practices managed by AXELOS, which includes ITIL, PRINCE2 & MSP methodologies. This training event is designed to prepare candidates to manage risks in a controlled and structured way by examining the M_o_R guide. Examinations are available during the event for candidates to achieve the Foundation level certification.
Syzygal is a globally Accredited Training Organisation and Accredited Courseware Provider for the M_o_R education & certification program. We are accredited by the following Examination Institutes: APMG, EXIN, Loyalist and PEOPLECERT.
ITIL Intermediate Exam Tricks and Tips | SyzygalSyzygal
This presentation covers the 10 most valuable tricks and tips for acing your ITIL Intermediate exams.
Understanding the content is half the battle, preparing for the exam is the other half.
Good luck with the exam and please feel free to add any other advice that you have found during your journey.
How to Configure Time Off Types in Odoo 17Celine George
Now we can take look into how to configure time off types in odoo 17 through this slide. Time-off types are used to grant or request different types of leave. Only then the authorities will have a clear view or a clear understanding of what kind of leave the employee is taking.
Integrated Marketing Communications (IMC)- Concept, Features, Elements, Role of advertising in IMC
Advertising: Concept, Features, Evolution of Advertising, Active Participants, Benefits of advertising to Business firms and consumers.
Classification of advertising: Geographic, Media, Target audience and Functions.
Understanding and Interpreting Teachers’ TPACK for Teaching Multimodalities i...Neny Isharyanti
Presented as a plenary session in iTELL 2024 in Salatiga on 4 July 2024.
The plenary focuses on understanding and intepreting relevant TPACK competence for teachers to be adept in teaching multimodality in the digital age. It juxtaposes the results of research on multimodality with its contextual implementation in the teaching of English subject in the Indonesian Emancipated Curriculum.
Lecture_Notes_Unit4_Chapter_8_9_10_RDBMS for the students affiliated by alaga...Murugan Solaiyappan
Title: Relational Database Management System Concepts(RDBMS)
Description:
Welcome to the comprehensive guide on Relational Database Management System (RDBMS) concepts, tailored for final year B.Sc. Computer Science students affiliated with Alagappa University. This document covers fundamental principles and advanced topics in RDBMS, offering a structured approach to understanding databases in the context of modern computing. PDF content is prepared from the text book Learn Oracle 8I by JOSE A RAMALHO.
Key Topics Covered:
Main Topic : DATA INTEGRITY, CREATING AND MAINTAINING A TABLE AND INDEX
Sub-Topic :
Data Integrity,Types of Integrity, Integrity Constraints, Primary Key, Foreign key, unique key, self referential integrity,
creating and maintain a table, Modifying a table, alter a table, Deleting a table
Create an Index, Alter Index, Drop Index, Function based index, obtaining information about index, Difference between ROWID and ROWNUM
Target Audience:
Final year B.Sc. Computer Science students at Alagappa University seeking a solid foundation in RDBMS principles for academic and practical applications.
About the Author:
Dr. S. Murugan is Associate Professor at Alagappa Government Arts College, Karaikudi. With 23 years of teaching experience in the field of Computer Science, Dr. S. Murugan has a passion for simplifying complex concepts in database management.
Disclaimer:
This document is intended for educational purposes only. The content presented here reflects the author’s understanding in the field of RDBMS as of 2024.
Feedback and Contact Information:
Your feedback is valuable! For any queries or suggestions, please contact muruganjit@agacollege.in
Is Email Marketing Really Effective In 2024?Rakesh Jalan
Slide 1
Is Email Marketing Really Effective in 2024?
Yes, Email Marketing is still a great method for direct marketing.
Slide 2
In this article we will cover:
- What is Email Marketing?
- Pros and cons of Email Marketing.
- Tools available for Email Marketing.
- Ways to make Email Marketing effective.
Slide 3
What Is Email Marketing?
Using email to contact customers is called Email Marketing. It's a quiet and effective communication method. Mastering it can significantly boost business. In digital marketing, two long-term assets are your website and your email list. Social media apps may change, but your website and email list remain constant.
Slide 4
Types of Email Marketing:
1. Welcome Emails
2. Information Emails
3. Transactional Emails
4. Newsletter Emails
5. Lead Nurturing Emails
6. Sponsorship Emails
7. Sales Letter Emails
8. Re-Engagement Emails
9. Brand Story Emails
10. Review Request Emails
Slide 5
Advantages Of Email Marketing
1. Cost-Effective: Cheaper than other methods.
2. Easy: Simple to learn and use.
3. Targeted Audience: Reach your exact audience.
4. Detailed Messages: Convey clear, detailed messages.
5. Non-Disturbing: Less intrusive than social media.
6. Non-Irritating: Customers are less likely to get annoyed.
7. Long Format: Use detailed text, photos, and videos.
8. Easy to Unsubscribe: Customers can easily opt out.
9. Easy Tracking: Track delivery, open rates, and clicks.
10. Professional: Seen as more professional; customers read carefully.
Slide 6
Disadvantages Of Email Marketing:
1. Irrelevant Emails: Costs can rise with irrelevant emails.
2. Poor Content: Boring emails can lead to disengagement.
3. Easy Unsubscribe: Customers can easily leave your list.
Slide 7
Email Marketing Tools
Choosing a good tool involves considering:
1. Deliverability: Email delivery rate.
2. Inbox Placement: Reaching inbox, not spam or promotions.
3. Ease of Use: Simplicity of use.
4. Cost: Affordability.
5. List Maintenance: Keeping the list clean.
6. Features: Regular features like Broadcast and Sequence.
7. Automation: Better with automation.
Slide 8
Top 5 Email Marketing Tools:
1. ConvertKit
2. Get Response
3. Mailchimp
4. Active Campaign
5. Aweber
Slide 9
Email Marketing Strategy
To get good results, consider:
1. Build your own list.
2. Never buy leads.
3. Respect your customers.
4. Always provide value.
5. Don’t email just to sell.
6. Write heartfelt emails.
7. Stick to a schedule.
8. Use photos and videos.
9. Segment your list.
10. Personalize emails.
11. Ensure mobile-friendliness.
12. Optimize timing.
13. Keep designs clean.
14. Remove cold leads.
Slide 10
Uses of Email Marketing:
1. Affiliate Marketing
2. Blogging
3. Customer Relationship Management (CRM)
4. Newsletter Circulation
5. Transaction Notifications
6. Information Dissemination
7. Gathering Feedback
8. Selling Courses
9. Selling Products/Services
Read Full Article:
https://digitalsamaaj.com/is-email-marketing-effective-in-2024/
Delegation Inheritance in Odoo 17 and Its Use CasesCeline George
There are 3 types of inheritance in odoo Classical, Extension, and Delegation. Delegation inheritance is used to sink other models to our custom model. And there is no change in the views. This slide will discuss delegation inheritance and its use cases in odoo 17.
Webinar Innovative assessments for SOcial Emotional SkillsEduSkills OECD
Presentations by Adriano Linzarini and Daniel Catarino da Silva of the OECD Rethinking Assessment of Social and Emotional Skills project from the OECD webinar "Innovations in measuring social and emotional skills and what AI will bring next" on 5 July 2024
Front Desk Management in the Odoo 17 ERPCeline George
Front desk officers are responsible for taking care of guests and customers. Their work mainly involves interacting with customers and business partners, either in person or through phone calls.
AI Risk Management: ISO/IEC 42001, the EU AI Act, and ISO/IEC 23894PECB
As artificial intelligence continues to evolve, understanding the complexities and regulations regarding AI risk management is more crucial than ever.
Amongst others, the webinar covers:
• ISO/IEC 42001 standard, which provides guidelines for establishing, implementing, maintaining, and continually improving AI management systems within organizations
• insights into the European Union's landmark legislative proposal aimed at regulating AI
• framework and methodologies prescribed by ISO/IEC 23894 for identifying, assessing, and mitigating risks associated with AI systems
Presenters:
Miriama Podskubova - Attorney at Law
Miriama is a seasoned lawyer with over a decade of experience. She specializes in commercial law, focusing on transactions, venture capital investments, IT, digital law, and cybersecurity, areas she was drawn to through her legal practice. Alongside preparing contract and project documentation, she ensures the correct interpretation and application of European legal regulations in these fields. Beyond client projects, she frequently speaks at conferences on cybersecurity, online privacy protection, and the increasingly pertinent topic of AI regulation. As a registered advocate of Slovak bar, certified data privacy professional in the European Union (CIPP/e) and a member of the international association ELA, she helps both tech-focused startups and entrepreneurs, as well as international chains, to properly set up their business operations.
Callum Wright - Founder and Lead Consultant Founder and Lead Consultant
Callum Wright is a seasoned cybersecurity, privacy and AI governance expert. With over a decade of experience, he has dedicated his career to protecting digital assets, ensuring data privacy, and establishing ethical AI governance frameworks. His diverse background includes significant roles in security architecture, AI governance, risk consulting, and privacy management across various industries, thorough testing, and successful implementation, he has consistently delivered exceptional results.
Throughout his career, he has taken on multifaceted roles, from leading technical project management teams to owning solutions that drive operational excellence. His conscientious and proactive approach is unwavering, whether he is working independently or collaboratively within a team. His ability to connect with colleagues on a personal level underscores his commitment to fostering a harmonious and productive workplace environment.
Date: June 26, 2024
Tags: ISO/IEC 42001, Artificial Intelligence, EU AI Act, ISO/IEC 23894
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Find out more about ISO training and certification services
Training: ISO/IEC 42001 Artificial Intelligence Management System - EN | PECB
Webinars: https://pecb.com/webinars
Article: https://pecb.com/article
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No, it's not a robot: prompt writing for investigative journalismPaul Bradshaw
How to use generative AI tools like ChatGPT and Gemini to generate story ideas for investigations, identify potential sources, and help with coding and writing.
A talk from the Centre for Investigative Journalism Summer School, July 2024
2. 2
COBIT 5 is a best practice framework for the
governance and management of enterprise IT. It’s
a detailed, expansive, intellectual framework covering a
broad range of enterprise constituents who evaluate and
establish direction for IT, and who plan, direct, operate and
monitor IT.
This latest version incorporates the current thinking in
enterprise governance and management techniques, and
provides globally accepted principles, practices, analytical
tools and models to help increase the trust in, and value
from, information systems. This latest version builds on
earlier intellectual capital of previous editions, from the
early frameworks for audit and control to the management
and governance of IT.
COBIT 5 establishes two distinct domains to deal with
forming strategic direction and day-to-day management
of information systems; Governance and Management.
In addition, COBIT 5’s structure is designed to aid in
continuous improvement, from asking important
questions about whether the goals for IT are in line with
the organisation, to intermediate change management
activities, and continual lifecycle improvements typically
needed to deliver further value and less risk.
One of the strengths of COBIT 5 is the practical supporting
elements that are included, such as the COBIT 5
implementation guide; professional guides that are specific
to roles and functions such as those for information
security, audit and assurance and risk management; and
with assessment guides such as the COBIT 5 assessor guide,
the process assessment guide and the self-assessment
guide.
COBIT 5 is based on five key principles for governance and
management of enterprise IT:
•• Principle 1: Meeting stakeholder needs
•• Principle 2: Covering the enterprise end-to- end
•• Principle 3: Applying a single, integrated framework
•• Principle 4: Enabling a holistic approach
•• Principle 5: Separating governance from management
The COBIT 5 framework describes seven categories of
enablers:
•• PRINCIPLES, POLICIES AND FRAMEWORKS are the
vehicle to translate the desired behaviour into practi-
cal guidance for day-to-day management
•• PROCESSES describe an organised set of practices and
activities to achieve certain objectives and produce a
set of outputs in support of achieving overall IT-related
goals
•• ORGANISATIONAL STRUCTURES are the key decision-
making entities in an enterprise
•• CULTURE, ETHICS AND BEHAVIOUR of individuals
and of the enterprise are very often underestimated
as a success factor in governance and management
activities
•• INFORMATION is required for keeping the organisa-
tion running and well governed, but at the operational
level, information is very often the key product of the
enterprise itself
•• SERVICES, INFRASTRUCTURE AND APPLICATIONS in-
clude the infrastructure, technology and applications
that provide the enterprise with information technol-
ogy processing and services
•• PEOPLE, SKILLS AND COMPETENCIES are required for
successful completion of all activities, and for making
correct decisions and taking corrective actions
Deliveringthebusiness
3. 3
Yourimprovementpartner
Syzygal delivers class-room based professional train-
ing services and innovative e-learning solutions. All our
training solutions are based on Industry recognised best
practices and include formal certification.
Implementation and management of quality information
technology services that meet the needs of the business,
through an appropriate mix of people, process and infor-
mation technology.
Controlled planning, organisation and motivation of re-
sources over a fixed time to achieve specific project goals
and objectives; typically to bring about beneficial change
or added value.
Syzygal consultants have a wealth of experience working
in all types of organisations; public, private and govern-
ment institutions. Our team are qualified, knowledgeable
and have practical ability with global experience.
Focusing on the performance and risk management of
information technology systems and supporting greater
accountability in decision-making for the best interest of
all stakeholders.
The protection of information and information infrastruc-
ture assets against the risks of loss, misuse, disclosure or
damage; providing controls organisations need to man-
age these risks.
PROFESSIONAL EDUCATION
IT Service Management
Project Management
CONSULTING SERVICES
Enterprise Governance
IT Security Management
4. 4
Whoshouldattendtraining?
Makingthebusinesswork
The COBIT 5 FOUNDATION course
gives an overview of the COBIT 5
framework and explores enterprise
governance and management
techniques. The course covers
globally accepted principles,
practices, analytical tools and models
to help increase the trust in, and
value from, information systems. This
courses audience might be:
• IT auditors, IT managers, IT qual-
ity professionals, IT leadership, IT
developers, Process practition-
ers and Managers in IT service
provider organisations
The COBIT 5 IMPLEMENTATION
course gives a practical appreciation
of how to apply COBIT 5 to specific
business problems. It also supports
learning for how to address and plan
for pain points, trigger events and
risk scenarios within the organisation.
People interested in attending this
course might be:
• IT auditors, IT managers, IT qual-
ity professionals, IT leadership, IT
developers, Process practition-
ers, Managers in IT service pro-
vider organisations and Business
managers
The COBIT 5 ASSESSOR course
provides a basis for assessing an
enterprise’s process capabilities
against the COBIT 5 Process
Reference Model (PRM). People
interested in attending this course
might be:
•• Internal auditors, External audi-
tors, IT auditors and Consultants
Candidates will attend a foundation
course and then choose the most
appropriate path for further study;
Implementation of COBIT 5 or
Assessment of COBIT 5.
Optimised Costs
Operational Excellence
High Quality Information
Strategic Goals Achievement
Governance Compliance
Professionally Managed Risks
COBIT 5 works in all sizes of organisation; the key ben-
efits enterprises can expect to see are:
•• Optimise the cost of IT services and technology
•• Achieve operational excellence through reliable,
efficient application of technology
•• Support compliance with relevant laws, regula-
tions, contractual agreements and policies
•• Maintain high-quality information to support
business decisions
•• Achieve strategic goals and realise business ben-
efits through effective and innovative use of IT
•• Maintain IT-related risk at an acceptable level
5. 5
Syzygal professional
training helps career
focused individuals
differentiate them-
selves and build suc-
cessful careers.
COBIT®5examinationguide
COBIT 5 FOUNDATION
This is the entry level examination
and it is aimed at those who have
mastered the content in a COBIT
5 Foundation course and who
understand the IT management
issues organisations face today and
know how to use COBIT to respond to
these challenges. These professionals
have used the elements of COBIT,
in practice, and are prepared to
recommended applications of COBIT
for enterprise-wide projects.
Prerequisites: None; however
attendance at a COBIT 5 foundation
course is strongly recommended
COBIT 5 IMPLEMENTATION
Aimed at professionals who un-
derstand how to apply the all the
elements of COBIT 5 across the
enterprise and have mastered the
approach to implementing the
“Governance of Enterprise Informa-
tion Technology or (GEIT)”based on
a continual improvement life cycle.
These professionals have demon-
strated the understanding of how
COBIT 5 should be tailored to suit an
enterprise’s specific needs.
Prerequisites: Successful completion
of the COBIT 5 Foundation Exam and
an accredited COBIT 5 Implementa-
tion Course
COBIT 5 ASSESSOR
Aimed at professionals who have
mastered the understanding of how
to perform a formal Process Capa-
bility Assessment and how it can
be used to enable business goals,
prioritise improvement initiatives and
identify opportunities for improving
the governance and management of
information and technology assets.
Prerequisites: Successful comple-
tion of the COBIT 5 Foundation Exam
and an accredited COBIT 5 Assessor
Course
6. 6
THEORY
ABSORB CONSOLIDATE
TEST
TACT
Theory
Delivering focused
knowledge with
innovative methods
Testing
Measurement and
learning through testing
confirmation of
Consolidate
Fun and interesting
learning utilising
interactive methods
Absorb
Placing students in
real-world scenarios
with hands on scope
TACT is Syzygal’s pro-
prietary methodology
for developing courses
and courseware
As part of doctoral research,
Syzygal have developed a unique
approach to developing and
designing professional education
courses and courseware. Rather
than utilising tired and over-used
methods such as working straight
from a syllabus, Syzygal decided to
research the key elements of effec-
tive learning. What we found was
that although dynamic and flexible
delivery methods were essential to
the overall experience for students,
it was the approach to content
formulation and positioning that
was critical to maximising learning
up-take and knowledge retention.
The THEORY of a subject is obvi-
ously critical to success, but ensur-
ing it is positioned in contextual
alignment is the pay-off. We then
ensure students ABSORB the the-
ory by placing them in real-world
scenarios and role-plays, ensuring
the theory connects to practical
application. To support this we
CONSOLIDATE the learning by us-
ing innovative games and exercises
to further develop understanding
and retention. Finally we ensure
TESTING takes place throughout
training events which prepares
the student to take their formal
certification.
TheTACTapproach
7. 7
The foundation of the Syzygal
business model is the spe-
cialisation in the areas of IT Service
Management, IT Security Manage-
ment, Project Management and
Enterprise Governance. Our focus is
on supporting and communicating
world-renowned, industry recognised
frameworks and standards. In doing
so we help our clients develop world-
class, business centric IT Services
and business change environments.
Placed world-wide, we provide in-
novative solutions helping your busi-
ness deliver tangible and measurable
improvements through direct con-
sultancy or training and education
products. Syzygal’s primary business
objectives and goals are to:
•• Educate professionals in leading
industry best practices
•• Help our clients develop real
knowledge and understanding
in core business practices
•• Support the practical implemen-
tation of that knowledge
•• Ultimately help our clients im-
prove their business practices
Our approach is to accept and deliver
only the highest quality in informa-
tion content, materials and delivery
of our courses. We believe that learn-
ing is better achieved by participa-
tion from the student rather than
instruction by the lecturer. Taking
this approach leads to a better overall
experience for the training candi-
dates and achieves a longer lasting
knowledge transfer from the course.
We employ only the best training
resources and ensure they have ap-
plicable, real life experience in their
specialist areas and industry standard
frameworks and methodologies.
Helpandexpertadvice
whenyouneeditmost
Gainingrecognitionasasubjectmatter
expertandmovingyourcareerforward
beginswithdemonstratingyour
knowledgeandexpertise.