The document provides guidance on implementing an ERP system using a package approach methodology. It outlines four phases of a typical project: initial contacts, pre-study, implementation, and after-sales services. Each phase is described in detail, including goals, responsibilities, tasks, and deliverables. The methodology emphasizes adapting the ERP system to the customer's needs through requirements analysis, prototyping, and obtaining frequent feedback.
Achieving real business value from software projects is hard - most projects fail. This slide deck shows how we reduce risks of failure and increase chances of success by delivering value in small increments with a traceable connection to business goals.
When making the case for implementation of a project/program management office (PMO) that provides better reporting, standardizes processes that were once willy-nilly, and boost project profitability overall, it’s perfectly natural to lead with the internal benefits. Resources are used more efficiently. Projects are chosen with strategy and impact on business performance in mind. But in the end, why do we really want to hard-wire the project governance process? Who are we really doing all this for? Let’s consider the customer-centric side argument for your PMO. There are three Customer Satisfaction Benefits of the Well-Run PMO discussed here.
The document provides an overview of agile project management. It begins by outlining some of the flaws and weaknesses of traditional waterfall models. It then discusses what agile is, defining it as an iterative approach focused on rapid delivery and ability to respond to change. The agile manifesto and principles are explained. Key agile concepts like user stories, acceptance criteria, epics are introduced and examples are provided. Finally, it covers some advantages and disadvantages of the agile methodology.
You are a digital agency struggling with your Django projects. You’re over budget and you’ve run out of time, that’s the norm not the exception. And of course you promise to deliver all features on time for a fixed budget, don’t you? – And nobody told you this is a problem?
See the original presentation at http://slides.com/bittner/pycon7-fix-price-projects-and-agile
Agile and Scrum 101 –PMI Central Indiana Chapter - Michael Nir - Slide deck
Agile and Scrum 101 – basics of Agile and Scrum
Scrum in 100 words:
• Scrum is an agile process that allows us to focus on delivering the highest business value in the shortest time.
• It allows us to rapidly and repeatedly inspect actual working software (every two weeks to one month).
• The business sets the priorities. Teams self-organize to determine the best way to deliver the highest priority features.
• Every two weeks to a month anyone can see real working software and decide to release it as is or continue to enhance it for another sprint.
In the presentation we discuss the basics of Agile and Scrum, the roles, ceremonies and artifacts. We add from our, from the trenches, lessons learned and better practices.
- The document discusses IBM's approach to deploying and delivering case management solutions to customers. It describes IBM's focus on providing comprehensive solutions, not just products, to address customer needs.
- The solution workshop is summarized as a 3-5 day collaborative session between IBM and the customer to design an initial case management solution mockup and understand how IBM Case Manager can address business challenges.
- An overview of IBM's prescriptive case management journey is provided, outlining stages from an initial pilot project to enterprise-wide adoption and the goals and maturity challenges at each stage.
Product Backlog - Refinement and Prioritization TechniquesVikash Karuna
This presentation describes the important techniques used in Product Backlog refinement and prioritization in Agile development. The various techniques described here are very useful for product managers, product owners, scrum masters, and agile teams.
How Lean helped us put quality back at the heart of our Agile Process, by Ren...Institut Lean France
Learn how BISAM, the leading software editor into Performance, Attribution & Composites Analytics, decided to refocus on quality after more than 10 years of disciplined Agile practices.
A fascinating Lean IT story presented by Renaud Wilsiud, CTO of BISAM at the Lean IT Summit 2017.
Discover more Lean IT REX on www.lean-it-summit.com
Our top 10 Metrics reveal the most fundamental data points Agile methodology requires to work effectively, and will put you on the highly targeted path to successful implementation of your Agile processes.
Achieving real business value from software projects is hard - most projects fail. This slide deck shows how we reduce risks of failure and increase chances of success by delivering value in small increments with a traceable connection to business goals.
When making the case for implementation of a project/program management office (PMO) that provides better reporting, standardizes processes that were once willy-nilly, and boost project profitability overall, it’s perfectly natural to lead with the internal benefits. Resources are used more efficiently. Projects are chosen with strategy and impact on business performance in mind. But in the end, why do we really want to hard-wire the project governance process? Who are we really doing all this for? Let’s consider the customer-centric side argument for your PMO. There are three Customer Satisfaction Benefits of the Well-Run PMO discussed here.
The document provides an overview of agile project management. It begins by outlining some of the flaws and weaknesses of traditional waterfall models. It then discusses what agile is, defining it as an iterative approach focused on rapid delivery and ability to respond to change. The agile manifesto and principles are explained. Key agile concepts like user stories, acceptance criteria, epics are introduced and examples are provided. Finally, it covers some advantages and disadvantages of the agile methodology.
Fix-Price Projects And Agile – PyCon SettePeter Bittner
You are a digital agency struggling with your Django projects. You’re over budget and you’ve run out of time, that’s the norm not the exception. And of course you promise to deliver all features on time for a fixed budget, don’t you? – And nobody told you this is a problem?
See the original presentation at http://slides.com/bittner/pycon7-fix-price-projects-and-agile
Agile and Scrum 101 – basics of Agile and Scrum
Scrum in 100 words:
• Scrum is an agile process that allows us to focus on delivering the highest business value in the shortest time.
• It allows us to rapidly and repeatedly inspect actual working software (every two weeks to one month).
• The business sets the priorities. Teams self-organize to determine the best way to deliver the highest priority features.
• Every two weeks to a month anyone can see real working software and decide to release it as is or continue to enhance it for another sprint.
In the presentation we discuss the basics of Agile and Scrum, the roles, ceremonies and artifacts. We add from our, from the trenches, lessons learned and better practices.
- The document discusses IBM's approach to deploying and delivering case management solutions to customers. It describes IBM's focus on providing comprehensive solutions, not just products, to address customer needs.
- The solution workshop is summarized as a 3-5 day collaborative session between IBM and the customer to design an initial case management solution mockup and understand how IBM Case Manager can address business challenges.
- An overview of IBM's prescriptive case management journey is provided, outlining stages from an initial pilot project to enterprise-wide adoption and the goals and maturity challenges at each stage.
The document discusses applying agile project management methods to ERP implementations. It outlines key principles for an agile ERP approach, including ensuring communication, simplicity, feedback and embracing change. Specific practices for applying agile methods in the product data management domain are also presented, such as assuming simplicity, enabling incremental change, and maximizing stakeholder value.
The document discusses various metrics that can be used to measure performance on Agile teams. It begins by explaining common metrics like velocity, running tested features, and bugs. It then covers metrics for each principle of the Agile manifesto, including customer satisfaction surveys to measure value, test coverage for quality, and burn up/down charts for delivery. Other metrics discussed include collaboration metrics like cumulative flow diagrams and team surveys, as well as continuous improvement metrics like team radar assessments. The document provides examples and references for further information.
Agile-based fixed price projects are tricky to manage and pose unique challenges. This presentation is a small endeavor to help people understand these challenges and possible ways in which to work around them. Many thanks to all sources mentioned.
The document discusses various metrics that can be used to measure progress on agile software development projects. It describes metrics like running tested features, earned business value, velocity, burn charts, and cumulative flow diagrams. It explains how these metrics can provide information on outcomes, identify areas for improvement, and influence team behavior in agile projects.
Agile Metrics for Senior Managers and ExecutivesVersionOne
In this webinar, find out about agile appropriate metrics at the customer, portfolio and project levels. Presented by LitheSpeed, LLC.
Want to check out the full webinar? Visit http://pm.versionone.com/Webinar_MetricsExecs.html
This document provides an introduction to SAP Project Systems (PS) and outlines the key topics that will be covered in the training course. The objectives of the course are to understand PS structures like work breakdown structures (WBS) and networks, project life cycles, planning, budgeting, scheduling, execution, and reporting. It describes the types of internal and external projects handled in PS and how PS integrates with other SAP modules. Key sections cover WBS elements, networks, activities, and milestones that are used to plan and monitor project progress. Status control and the different system and user statuses are also summarized.
XBOSoft runs through the Top 10 Agile Metrics revealing the most fundamental data points Agile methodology requires to work effectively, and will put you on the highly targeted path to successful implementation of your Agile processes.
XBOSoft and Go2Group run through the top data points you should be measuring in your Agile Workflow. We’ll show you what to track, when and how often, and most importantly – why. Many believe that metrics are useless, but unless you measure, how can you systematically improve or know how you are doing? And with velocity as an overarching objective in agile, you should be tracking other things so that you know what else you could be impacting by going faster. But, with all the metrics so readily available to us today, how do we filter through to the most meaningful?
Journey towards better software development management using lean/kanban flow approaches - especially focused on service delivery in software sustainment.
Trying to provide a somewhat fresh view of how to get to kanban thinking, but based on the current recipes (e.g. David Anderson recipe for success)
Functional memento méthodologie plus détailléMichel_Cousin
The document outlines a methodology for implementing Open ERP using a package approach, which involves initial contacts, a pre-study phase to understand requirements, developing a solution design based on those requirements, and then implementing the solution over multiple phases. The goal is to efficiently integrate Open ERP based on the client's needs while managing the project through clear phases, roles, and deliverables.
1. The objectives are to share packaged software implementation strategies and challenge key players.
2. Key factors that impacted past results include using the wrong methodology, late validation of requirements, and focusing on software rather than business results.
3. A radical change is needed, not just incremental changes, to improve success rates for packaged software implementations.
The success of an ERP project depends more on the implementation approach than on the software alone. While buyers focus on comparing software features, they often neglect to scrutinize vendors' differing implementation methodologies. ERP projects are fundamentally change management initiatives requiring stakeholder engagement and training. The tasks of implementation like requirements analysis and testing are people-driven and account for most of the effort and cost. No two ERP projects are the same due to differing business needs and human factors among companies and project teams. Buyers should thoroughly review and understand each vendor's proposed implementation approach to ensure it will adequately support the organization's goals.
Speach on PMI-ACP hold at PMI-Pub event in Oslo. Presentation covers quickly PMI-ACP, compare how PMI-ACP works vs PMP. Introduction of PS2000-SOL agile contract standard in Norway
Entroids Introduces the "Think-Plan-Do" framework for execution - A GPS for N...Entroids
This document introduces the Think-Plan-Do framework for managing new product development projects. The framework provides three tiers - Think, Plan, and Do - to link strategic project needs to tactical planning and daily actions. The Think tier identifies the key strategic needs through four pillars: business model, risks, requirements, and milestones. The Plan tier develops major tasks from the strategic needs. The Do tier focuses execution through a dashboard of small actions needed to complete tasks. Using this framework aims to spend less time planning and more time taking action through visual tools and accountability.
Entroids provides a Think-Plan-Do framework to help manage new product development projects. The framework links strategic project needs identified in "four pillars" (business model, risks, requirements, milestones) to tactical planning and daily actions. It separates major tasks from smaller actions to focus on what's important. Using visual tools and establishing routines helps teams spend less time planning and more time executing, improving accountability and focus on the right actions. The framework is designed to help projects navigate change and avoid wasted effort through lean and flexible execution.
1. The document discusses different methodologies for product management including Waterfall, Agile, 6 Sigma, and Lean. It provides overviews of each methodology and compares their pros and cons.
2. Examples are given of each methodology being implemented successfully at different companies. For Agile, a logistic company saw efficiency increases and cost cuts after implementing Jira.
3. Key aspects of methodologies are emphasized like the importance of training for 6 Sigma and how MVPs are crucial for Lean Startup to gather quick feedback.
- Product management involves planning, forecasting, production, and marketing of products throughout their lifecycle. There are different approaches like waterfall, agile, 6 sigma, and lean.
- Waterfall is sequential while agile is iterative. 6 sigma focuses on eliminating defects and lean supports continuous improvement. The approaches each have pros and cons for different types of projects.
- Case studies demonstrate successfully applying agile at a logistics company, 6 sigma at a manufacturer, and the importance of MVP in a fitness portal project.
This document discusses key considerations for selecting and implementing a new enterprise resource planning (ERP) system. It emphasizes that an ERP implementation should be approached as a business change program rather than just an IT project due to the wide-ranging impacts. The document outlines understanding business needs and objectives, evaluating potential ERP solutions, assessing readiness for change, and mitigating risks. It stresses the importance of having a dedicated ERP program leader to guide the organization through the significant changes involved.
The document summarizes an episode of the PM Podcast about the Agile Manifesto for project managers. It provides a short history of the Agile Manifesto, outlines the four key values of the Manifesto, and describes the 12 principles of agile methodology. It interprets how the Manifesto's values and principles can apply to project managers, noting they may need to shift their role to a facilitator and that agile processes distribute responsibility across the team.
This document describes a process called Single Point Continuous Flow that combines elements of Scrum and Kanban for executing small, self-contained projects quickly. Key aspects include: limiting work-in-progress to one story per developer; having developers work on stories from start to finish with minimal interruptions; maintaining a prioritized backlog of ready stories; and applying lean principles like continuous flow and minimizing waste. The process evolved over six months for a team that saw their throughput increase by 60% when adjusted for hours, demonstrating the effectiveness of this Scrumban-inspired approach for small, focused development efforts.
Expectations from IT Team
Project Methodology - Why it is as important as the Technology for your Product
Gaps in Recent Graduates
How to bridge these gaps?
This document discusses moving HR functions to the cloud. It identifies four main challenges in doing so: adopting new ways of thinking and working, managing organizational changes and employee support, the speed of deployment, and establishing new roles. It also notes common failures like not properly preparing for and managing change, validating data, understanding cloud specifics, and gaining buy-in. Finally, it highlights benefits like quick deployment, reduced costs, flexibility, and easy updates that organizations can realize when moving HR to the cloud.
This document provides information about an excellence in business process improvement program. The program teaches participants how to ensure processes can adapt and align with technology, and achieve permanent improvements. It covers discovering process management from a strategic perspective, as well as performance and cost management. Techniques from process re-engineering and quality thinking are examined. Participants also learn how to keep process management alive and protected in their organization.
The document discusses key aspects of Agile software development including the Agile Manifesto, values, principles, practices, and approaches. It describes that the Agile Manifesto was created in 2001 and emphasizes individuals, working software, customer collaboration, and responding to change. Common Agile practices mentioned include daily stand-ups, early feedback, user story creation, retrospectives, and continuous integration. Specific Agile approaches like Scrum, Kanban, and Extreme Programming are also summarized.
This is the latest whole company meeting; an internal presentation for all employees at OpenERP Belgium, U.S., and India. In order to be transparent, we decided to publish it online. Most of the explanations in this document are not yet documented, more public information will follow... be patient.
The following document contains case study related to the startup my friend started, DIGITERIA.NET . Due to the changing nature of our startup, we moved to ERPAL, which is a web based ERP solution, ideal for small/medium enterprises.
Design Thinking, Agile, DevOps - fuel the innovation deliveryYi Xu
This document discusses approaches to fuel innovation delivery through design thinking, agile, and DevOps. It provides an overview of each approach and how they can work together. Specifically:
- Design thinking focuses on understanding user needs and designing solutions to meet those needs. When paired with agile, it can increase and accelerate innovation.
- Agile provides benefits like visibility, adaptability, and risk reduction through practices like iterative development and continuous feedback. However, agile alone is not enough to sustain growth - design thinking is also needed.
- DevOps applies lean principles to software delivery to create continuous feedback loops with customers. It aims to get ideas into production fast, get users, and get feedback to continuously improve
The document summarizes the roles of a business analyst and product owner in an agile scrum environment. It defines the typical responsibilities of a business analyst, which include understanding business needs, communicating with stakeholders, and ensuring organizations get value from IT resources. It then introduces agile scrum methodology and the product owner role on a scrum team, which is responsible for managing product backlogs, priorities, and acting as a liaison between the development team and customers. The document argues that business analysts are well-suited for the product owner role given their business analysis skills and ability to bridge gaps. It identifies some adjustments analysts may need to make when transitioning from a traditional business analyst role to a product owner.
Nowadays, all organization works on the principle of Agile methodology, there might be many people like me who don't even know the meaning of Agile and Scrum Master.
I have made the docs from the source available on the internet with all due respect have copied the URL LINK.
The motive behind posting this is you can get an Agile understanding in one document.
Thanks
Timesheet Workshop: The Timesheet App People Love!Odoo
This document introduces an app called Awesome Timesheet that allows users to track their working times, manage employees, work offline anywhere, and report and analyze data. It provides a demonstration of the app's features including tracking product, sales, projects, timesheets, employee management, and reporting on a website.
This document discusses using the Google model-viewer widget to display and interact with 3D models in the GLB format within Odoo. It describes addons developed to integrate 3D product viewing into the backend, frontend, and e-commerce sections of Odoo. The document also provides background on glTF as an open standard for 3D content and the model-viewer library, which is based on three.js and allows easy 3D model embedding on websites. Future steps discussed include expanding AR capabilities on mobile browsers and converting models to the required glTF format.
The document announces an Odoo Experience online event, unveiling the new features of Odoo 14. It promotes sessions on topics like ROI analysis for ERP selection, website design tips, supply chain management, and HRMS. Speakers will provide insights into Odoo's ORM and certification. Attendees can participate in surveys, quizzes and choose their adventure for a digital CEO roleplay game. The event aims to deliver an amazing experience for amazing attendees.
Extending Odoo with a Comprehensive Budgeting and Forecasting CapabilityOdoo
Essatto is a budgeting and forecasting software that integrates with Odoo. It was implemented by Global Car Sales, a company that sells cars globally using Odoo. Essatto streamlined Global Car Sales' forecasting processes by capturing forecasts at a more detailed item level, providing historical sales data to salespeople, automatically consolidating submissions, and producing interactive daily/weekly reports. It also enabled powerful budgeting, data analysis, reporting tailored to different user needs, flexibility to changes, and importing data from multiple sources including Odoo.
Managing multi-channel selling involves selling through multiple online and offline sales channels. This allows sellers to reach more customers but also presents challenges in order management, fulfillment, and inventory management across channels. Odoo and Emipro provide integrated solutions to help sellers manage orders, inventory, products, and reporting across marketplaces, e-commerce platforms, and brick-and-mortar stores in a centralized system. Emipro's solutions sync inventory, orders, and products across channels; integrate with popular marketplaces, shipping carriers, and warehouses; and provide inventory and sales reporting.
The Product Configurator allows for simple setup and flexibility. It can help sales go faster by integrating with a company's website, point of sale systems, and manufacturing processes. The Configurator aims to streamline operations.
Accounting Automation: How Much Money We Saved and How?Odoo
This document discusses the benefits of automating finance and accounting processes. It finds that digitizing and automating invoice processing, purchase-to-pay, and order-to-cash can significantly reduce costs compared to traditional paper-based manual processes. Specific cost savings identified include reducing processing times for invoices from over 25 minutes to just 1-2 minutes. The break-even point for automating typically occurs within 12 months for companies processing over 100 invoices per month. Automation is recommended for companies of all sizes and industries to improve efficiency and cash flow management.
1. Camptocamp developed an open source WMS and SCM ecosystem for Odoo to meet the complex needs of a major medical logistics customer.
2. Key features include integrated procurement, warehouse management, order processing, delivery, and replenishment powered by Odoo applications and custom developments.
3. A case study of the customer's operations highlights the various storage types, equipment, and end-to-end supply chain flows managed through the system.
Transition from a cost to a flow-centric organizationOdoo
The document discusses transitioning from a traditional cost accounting approach to a throughput accounting approach based on the Theory of Constraints. It explains that traditional cost accounting focuses on profit margins by product, but this does not consider system constraints. The Theory of Constraints identifies the constraint in a production system and prioritizes production to maximize throughput. The document provides an example of a clothing company that increases profits by identifying sewing capacity as the constraint and allocating production accordingly. It advocates adopting a demand-driven operating model to further elevate system constraints and improve inventory, lead times, and alignment between strategy and operations.
This document summarizes how a distance university runs its operations using Odoo. It discusses the university's study programs and key metrics like employee and student counts. It then outlines how Odoo provides functionality for expenses, HR, accounting, ticketing, mailing and more. Apps are used for areas like admissions, student/teacher/evaluation portals, and connecting to the learning management system. Business intelligence tools give insights into enrollments. HR modules cover leaves, attendance and expenses while finance manages accounting, budgets and reporting. The university aims to improve recruitment, integrate its website and enhance CRM and marketing in the coming years.
Sodexis is an Odoo partner that specializes in implementing Odoo to help manufacturing and distribution companies improve efficiency. Cecilie Barreto, a business analyst at Sodexis, gave a presentation on implementing purchase order down payments in Odoo, demonstrating how to configure, register, and apply down payments to final invoices and reviewing the corresponding journal entries. The presentation also discussed other apps Sodexis offers to help customers, such as payment processing, EDI connectors, credit management, and inventory availability checking.
Odoo Implementation in Phases - Success Story of a Retail Chain 3Sach foodOdoo
The document provides information about Port Cities Group, an Odoo consulting firm that has been helping businesses grow since 1997. It lists Jakub Smolka as the Director of Consulting, with teams located in various countries. Port Cities has implemented Odoo solutions in over 25 projects across multiple countries. The rest of the document outlines the story of 3Sach Food, a client that went through a multi-phase Odoo implementation with 120 employees across 10 stores and 2 kitchen studios over 2 years.
This document describes a customer success story of a San Francisco-based company that provides personal emergency medical alert services. The company was facing challenges with its previous technology stack, including a lack of integrated contact center experience. It implemented a new technology solution from Brainvire using Odoo for CRM, accounting, ecommerce, and integration. This enabled an improved omni-channel customer experience, streamlined subscription payments and billing, quick transformation of business processes and technology, improved integration with third parties, and customization to fit the company's unique business needs and practices. The new solution enhanced processes, automated shipping with third parties, and provided cost effectiveness and real-time communication across the organization.
Preventing User Mistakes by Using Machine LearningOdoo
This document discusses an anomaly detection module for inventory management created by Bista Solutions to prevent user errors in Odoo. It describes common user mistakes like incorrect tagging or data entry that can cause inventory issues. The machine learning module is trained on inventory data patterns to identify anomalies and alert users. This helps prevent damages from inventory mistakes by users in remote locations or from barcode tagging errors. A case study shows it provided better visibility and avoidance of human errors for robust inventory management.
Becoming an Odoo Expert: How to Prepare for the Certification Odoo
Port Cities Group is a consulting firm that has helped businesses grow since 1997. It has implemented Odoo in several countries and has branches in Mexico, Japan, Hong Kong, Vietnam, Malaysia, Singapore, Indonesia, Australia, the UK, and Colombia. The document provides tips for preparing for the Odoo certification exam, including doing homework in the Odoo e-learning system, following business logic through cases, learning Odoo principles like functions and models, and understanding the exam format.
Instant Printing of any Odoo Report or Shipping LabelOdoo
Odoo Direct Printing allows users to print documents like shipping labels and delivery slips directly from Odoo without needing to download files or use additional software. It works with both local and remote Odoo installations via an app and Printnode client. Case studies showed companies saving 70-80% efficiency by automating printing tasks like labels from warehouse apps. The solution integrates subscription plans directly in Odoo and provides a Raspberry Pi installation for easy setup.
Pavel Sodomka discusses his company Simple Hardware's migration from various tools like Vtiger, Hubspot, and Shopify to Odoo. Some key reasons for migrating to Odoo included needing integrated inventory management, manufacturing workflows, and e-commerce capabilities. While the migration process revealed documentation and support issues, Odoo provided a remarkably integrated system at a fair price. Odoo's customizability and growing community were major benefits, but it still lacks some modern features like live chat. With improvements to documentation, support, and responsiveness, Odoo could better compete with alternatives like Hubspot and Shopify.
Comparison Table of DiskWarrior Alternatives.pdfAndrey Yasko
To help you choose the best DiskWarrior alternative, we've compiled a comparison table summarizing the features, pros, cons, and pricing of six alternatives.
Implementations of Fused Deposition Modeling in real worldEmerging Tech
The presentation showcases the diverse real-world applications of Fused Deposition Modeling (FDM) across multiple industries:
1. **Manufacturing**: FDM is utilized in manufacturing for rapid prototyping, creating custom tools and fixtures, and producing functional end-use parts. Companies leverage its cost-effectiveness and flexibility to streamline production processes.
2. **Medical**: In the medical field, FDM is used to create patient-specific anatomical models, surgical guides, and prosthetics. Its ability to produce precise and biocompatible parts supports advancements in personalized healthcare solutions.
3. **Education**: FDM plays a crucial role in education by enabling students to learn about design and engineering through hands-on 3D printing projects. It promotes innovation and practical skill development in STEM disciplines.
4. **Science**: Researchers use FDM to prototype equipment for scientific experiments, build custom laboratory tools, and create models for visualization and testing purposes. It facilitates rapid iteration and customization in scientific endeavors.
5. **Automotive**: Automotive manufacturers employ FDM for prototyping vehicle components, tooling for assembly lines, and customized parts. It speeds up the design validation process and enhances efficiency in automotive engineering.
6. **Consumer Electronics**: FDM is utilized in consumer electronics for designing and prototyping product enclosures, casings, and internal components. It enables rapid iteration and customization to meet evolving consumer demands.
7. **Robotics**: Robotics engineers leverage FDM to prototype robot parts, create lightweight and durable components, and customize robot designs for specific applications. It supports innovation and optimization in robotic systems.
8. **Aerospace**: In aerospace, FDM is used to manufacture lightweight parts, complex geometries, and prototypes of aircraft components. It contributes to cost reduction, faster production cycles, and weight savings in aerospace engineering.
9. **Architecture**: Architects utilize FDM for creating detailed architectural models, prototypes of building components, and intricate designs. It aids in visualizing concepts, testing structural integrity, and communicating design ideas effectively.
Each industry example demonstrates how FDM enhances innovation, accelerates product development, and addresses specific challenges through advanced manufacturing capabilities.
Best Programming Language for Civil EngineersAwais Yaseen
The integration of programming into civil engineering is transforming the industry. We can design complex infrastructure projects and analyse large datasets. Imagine revolutionizing the way we build our cities and infrastructure, all by the power of coding. Programming skills are no longer just a bonus—they’re a game changer in this era.
Technology is revolutionizing civil engineering by integrating advanced tools and techniques. Programming allows for the automation of repetitive tasks, enhancing the accuracy of designs, simulations, and analyses. With the advent of artificial intelligence and machine learning, engineers can now predict structural behaviors under various conditions, optimize material usage, and improve project planning.
The Rise of Supernetwork Data Intensive ComputingLarry Smarr
Invited Remote Lecture to SC21
The International Conference for High Performance Computing, Networking, Storage, and Analysis
St. Louis, Missouri
November 18, 2021
RPA In Healthcare Benefits, Use Case, Trend And Challenges 2024.pptxSynapseIndia
Your comprehensive guide to RPA in healthcare for 2024. Explore the benefits, use cases, and emerging trends of robotic process automation. Understand the challenges and prepare for the future of healthcare automation
Details of description part II: Describing images in practice - Tech Forum 2024BookNet Canada
This presentation explores the practical application of image description techniques. Familiar guidelines will be demonstrated in practice, and descriptions will be developed “live”! If you have learned a lot about the theory of image description techniques but want to feel more confident putting them into practice, this is the presentation for you. There will be useful, actionable information for everyone, whether you are working with authors, colleagues, alone, or leveraging AI as a collaborator.
Link to presentation recording and transcript: https://bnctechforum.ca/sessions/details-of-description-part-ii-describing-images-in-practice/
Presented by BookNet Canada on June 25, 2024, with support from the Department of Canadian Heritage.
TrustArc Webinar - 2024 Data Privacy Trends: A Mid-Year Check-InTrustArc
Six months into 2024, and it is clear the privacy ecosystem takes no days off!! Regulators continue to implement and enforce new regulations, businesses strive to meet requirements, and technology advances like AI have privacy professionals scratching their heads about managing risk.
What can we learn about the first six months of data privacy trends and events in 2024? How should this inform your privacy program management for the rest of the year?
Join TrustArc, Goodwin, and Snyk privacy experts as they discuss the changes we’ve seen in the first half of 2024 and gain insight into the concrete, actionable steps you can take to up-level your privacy program in the second half of the year.
This webinar will review:
- Key changes to privacy regulations in 2024
- Key themes in privacy and data governance in 2024
- How to maximize your privacy program in the second half of 2024
UiPath Community Day Kraków: Devs4Devs ConferenceUiPathCommunity
We are honored to launch and host this event for our UiPath Polish Community, with the help of our partners - Proservartner!
We certainly hope we have managed to spike your interest in the subjects to be presented and the incredible networking opportunities at hand, too!
Check out our proposed agenda below 👇👇
08:30 ☕ Welcome coffee (30')
09:00 Opening note/ Intro to UiPath Community (10')
Cristina Vidu, Global Manager, Marketing Community @UiPath
Dawid Kot, Digital Transformation Lead @Proservartner
09:10 Cloud migration - Proservartner & DOVISTA case study (30')
Marcin Drozdowski, Automation CoE Manager @DOVISTA
Pawel Kamiński, RPA developer @DOVISTA
Mikolaj Zielinski, UiPath MVP, Senior Solutions Engineer @Proservartner
09:40 From bottlenecks to breakthroughs: Citizen Development in action (25')
Pawel Poplawski, Director, Improvement and Automation @McCormick & Company
Michał Cieślak, Senior Manager, Automation Programs @McCormick & Company
10:05 Next-level bots: API integration in UiPath Studio (30')
Mikolaj Zielinski, UiPath MVP, Senior Solutions Engineer @Proservartner
10:35 ☕ Coffee Break (15')
10:50 Document Understanding with my RPA Companion (45')
Ewa Gruszka, Enterprise Sales Specialist, AI & ML @UiPath
11:35 Power up your Robots: GenAI and GPT in REFramework (45')
Krzysztof Karaszewski, Global RPA Product Manager
12:20 🍕 Lunch Break (1hr)
13:20 From Concept to Quality: UiPath Test Suite for AI-powered Knowledge Bots (30')
Kamil Miśko, UiPath MVP, Senior RPA Developer @Zurich Insurance
13:50 Communications Mining - focus on AI capabilities (30')
Thomasz Wierzbicki, Business Analyst @Office Samurai
14:20 Polish MVP panel: Insights on MVP award achievements and career profiling
The DealBook is our annual overview of the Ukrainian tech investment industry. This edition comprehensively covers the full year 2023 and the first deals of 2024.
Quality Patents: Patents That Stand the Test of TimeAurora Consulting
Is your patent a vanity piece of paper for your office wall? Or is it a reliable, defendable, assertable, property right? The difference is often quality.
Is your patent simply a transactional cost and a large pile of legal bills for your startup? Or is it a leverageable asset worthy of attracting precious investment dollars, worth its cost in multiples of valuation? The difference is often quality.
Is your patent application only good enough to get through the examination process? Or has it been crafted to stand the tests of time and varied audiences if you later need to assert that document against an infringer, find yourself litigating with it in an Article 3 Court at the hands of a judge and jury, God forbid, end up having to defend its validity at the PTAB, or even needing to use it to block pirated imports at the International Trade Commission? The difference is often quality.
Quality will be our focus for a good chunk of the remainder of this season. What goes into a quality patent, and where possible, how do you get it without breaking the bank?
** Episode Overview **
In this first episode of our quality series, Kristen Hansen and the panel discuss:
⦿ What do we mean when we say patent quality?
⦿ Why is patent quality important?
⦿ How to balance quality and budget
⦿ The importance of searching, continuations, and draftsperson domain expertise
⦿ Very practical tips, tricks, examples, and Kristen’s Musts for drafting quality applications
https://www.aurorapatents.com/patently-strategic-podcast.html
Best Practices for Effectively Running dbt in Airflow.pdfTatiana Al-Chueyr
As a popular open-source library for analytics engineering, dbt is often used in combination with Airflow. Orchestrating and executing dbt models as DAGs ensures an additional layer of control over tasks, observability, and provides a reliable, scalable environment to run dbt models.
This webinar will cover a step-by-step guide to Cosmos, an open source package from Astronomer that helps you easily run your dbt Core projects as Airflow DAGs and Task Groups, all with just a few lines of code. We’ll walk through:
- Standard ways of running dbt (and when to utilize other methods)
- How Cosmos can be used to run and visualize your dbt projects in Airflow
- Common challenges and how to address them, including performance, dependency conflicts, and more
- How running dbt projects in Airflow helps with cost optimization
Webinar given on 9 July 2024
Choose our Linux Web Hosting for a seamless and successful online presencerajancomputerfbd
Our Linux Web Hosting plans offer unbeatable performance, security, and scalability, ensuring your website runs smoothly and efficiently.
Visit- https://onliveserver.com/linux-web-hosting/
Transcript: Details of description part II: Describing images in practice - T...BookNet Canada
This presentation explores the practical application of image description techniques. Familiar guidelines will be demonstrated in practice, and descriptions will be developed “live”! If you have learned a lot about the theory of image description techniques but want to feel more confident putting them into practice, this is the presentation for you. There will be useful, actionable information for everyone, whether you are working with authors, colleagues, alone, or leveraging AI as a collaborator.
Link to presentation recording and slides: https://bnctechforum.ca/sessions/details-of-description-part-ii-describing-images-in-practice/
Presented by BookNet Canada on June 25, 2024, with support from the Department of Canadian Heritage.
Transcript: Details of description part II: Describing images in practice - T...
OpenERP Implementation Memento
1. If the lead wish an Entreprise-wide System, then present the global
Why an implementation memento ? solution that Open ERP provides.
Our experience has shown us that the implementation speed Tip: If you have too much unqualified leads, a good mean to test a lead's
interest in the product is to invite him to come in your office for a demo
varies from simple to double depending on the methodology
instead of you moving on site.
used for implementation. The methodology is therefore crucial to
reap the full benefits of an implementation.
Goals ✔ Help the customer to take a decision
Keys benefits of an efficient methodology are: ✔ Sell pre-study
Responsible A salesman is responsible for this phase.
1. Faster company growth.
Frequently the implementation process is decelerate Tips:
because of a bottleneck issue related to HR. As an (i) The Salesman may be a junior under the supervision of its Sales
example, a key project's manager is usually in charge for Manager.
every steps of the implementation. With the consequence (ii) The salesman may be accompanied by a Project Manager for
that this high level manager – already fully engaged in major leads. Important: The Salesman is making the demo – he is
one project - can hardly works on another one. This the pro -, the project manager answers to sharp questions
situation forced some companies to refuse projects.
To grow faster, you must reduce dependence on high- First meeting
level managers by the distribution of management The important step on this phase is the first meeting. Here is its
between multiple profiles. canvas:
2. Quicker delivery. ➊ Presentation of the client → Listen
ERP integrations are complex. An efficient methodology ➋ Presentation of your company and product
allows you to specialised roles and get trained employees
→ Slide show
that are quickly ready to deliver.
3. Risk mitigation. → Online demo of OpenERP
By working through a systematic approach, you can
❸ Questions to the customer about his business and
continuously improve yourself.
needs
→ Company description
To integrate Open ERP, two radically different approaches can be
applied. The package approach is an integration mode that is low
cost, generic, with few developments to be done. This approach
goes from Open ERP generic to customer's needs. An important
point here is that your finality is not to describe the client's current
processes but an Open ERP solution. At the opposite a custom
approach is used when the client's business is weakly cover by
Open ERP generic. This approach goes from customer's needs
analysis to Open ERP solution. it is usually reserved for very large
projects.
In the following, we describe a methodology for the package
approach.
After reading this memento, you should have a clear vision on how
to improve your efficiency and the profitability of your Open ERP
projects by applying a package approach.
Implementation phases:
➎ Discussion about methodology and next steps
→ Slides about our methodology
Deliverables
Within a few days following the meeting, you must send the
following deliverables to your lead :
✎ Fisrt meeting minutes and pre-study quotation
✎ Slides show on your product and the company
✎ Methodological slides
A typical project time line
PHASE 2. PRE-STUDY (8 days + options)
A typical implementation project is made of four main phases, each links
to specifics goals, responsible, tasks and deliverables. They are described Introduction
in the following. Your lead has been converted! Great, it means that the pre-study
contract is signed and a analysis of requirements will be conducted.
Important note: pre-study phase, implementation phase and after sales
services are associated to specific contracts (see supra).
It is more than ever the time to convince your client about your
capacity to fit the needs with an Open ERP solution.
To make this memento maximum benefit, we have placed in it many
links to valuable templates (quotes, mind maps, project scope board, Tip: Create project in Open ERP and plan time for project manager
etc.). Hoping that this will enable you to facilitate your
implementation projects, we hope you enjoy reading! Goals ✔ Reassure the client : needs fitting, ROI
✔ Get the full scope of the project to be able to quote
PHASE 1. FIRST CONTACTS (½ – 1 day) ✔ Sell an implementation
Responsible Project manager (PM) & the client's project manager
Introduction
The first contacts between parties are the occasion for both parts to Client's project manager: a person responsible for the ERP project on the
create a first opinion about their counterpart. Could it be a true client's side. He is the contact point with your company. Ideally the
opportunity? Does the investment worth the case? Etc. The aim here client's project manager should know the company well, both its specific
is to impress with the value of the product, the quality of your quirks and its different standard cross-company processes. It is crucial
method and to show the fields of the possible improvements Open the client's project has a sufficient weight in its organisation, since he/she
ERP will provide. endorse the role of validator of the deliverables.
During the first contacts, it is important to clarify the request: Preparation Knowledge transfer between salesman and PM
If the lead is interested only, for instance, in CRM and sales
management, present Open ERP as a suite of integrated softwares Training
solutions for business management. Indeed a client may be The client's project manager should be trained now on Open ERP.
interested only in one or two modules at first but add other Although, some customers prefer wait an implementation contract is
management systems later on. So, the message to get across is that signed before invest more, the training – given by a certified trainer -
the different Open ERP features can be installed gradually, thus is a necessary step to establish an effective relationship with the
limiting the risks. integrator and to detect problems rapidly. The training received is
2. functional. Optionally, on client request, it may be extend by a Ask then the client's project manager to rank each requirement
technical training. according to its priority level (from 1 for cosmetic to 10 for top level
priority).
Meeting & interviews
➊ Meeting with the board executive of the client (½ - 1 Tip: A good negociation practice when the contract is discussed is to
day) not decrease the price but the number of features to be
Goal: get a dedicated analysis of the need: implemented.
Option 1 Interviews of end users (3-5 days)
• → listen & reformulate (use mindmap Open ERP
Project ) Context: When the client's project manager does not know perfectly
• → get feedback on first deliverables all needs or when there is a need to prepare the employees to the
change, you can suggest to plan interviews with (some of) the end
users
Process: The interviews sessions are the same as the one describe
upon.
Option 2 Implement a use case (3-10 days)
Context: When the client is not sure OpenERP perfectly fit the needs
or when you need to convince the managers, a use case is the best
way to attest to Open ERP solution.
Process:
• Writing of use cases with the client's project manager
• Testing / parametrization (Who: PM)
➋ Interviews with keys managers/users (3 days)
Goal: get a description of all departments activities • Presentation to client (Who: PM)
• → Interview session: • Validation (Who: client's project manager)
◦ 2 hours of interview by departement A 'use case' describe a business process applied by business actors
◦ 1 hour for writing / cleaning to achieve their goals (e.g., manual payment processing, expense
report approval, manage corporate real estate).
Ideally, the use case cover a flow large enough to be representative
of a whole process. It illustrates a standard business process with a
short text and a diagram.
◦ ½ hour for reviewing with interviewee See a tutorial on:
http://www.cragsystems.co.uk/use_case_tutorial.htm
• → Report interview on Interviews mindmap↴
Tip:When selecting a use case, the best option is to choose a case fully
cover by Open ERP, which is more attractive and convincing for decision
makers.
Deliverables
✎ Mind map Interviews
✎ Project scope → A scope summary
✎ A quote for the full project → Example of integration quotation
• Fixed price
• Estimate for time and materials
✎ Planning → Example of integration planning
If some process remain uncleared, help yourself with an (open
sources) process designer. Draw the flow and ask the interviewee its
✎ Integration contract
feedback. Tips:
(i) It is obvious that your understanding of the detailed customer
needs is not perfect after a few days. However we believe it is
sufficient to quote at the following conditions:
•> Critical phases (end user training, data importation) are on
time and materials
•> We keep the right to review quote after the detailed analysis
(ii) If the delivery date has been fixed, make a retro-planning.
PHASE 3. IMPLEMENTATION (90 days)
Introduction
Now, we are in! The two first phases make a success: the
implementation contract is signed. Some negociations could still last
for a while but the phase to come is no more a sales step. At this
phase, a solution will be designed, developed and deployed.
Use Case - A flow diagram sample
Phase 3.1. Analysis
After each interview, the mind map and the diagram(s) must be
validated by the interviewee. Since each interview reveals some of At the end of this phase, the customer can see the final
the functional perimeter of the project, complete the project scope result! This allows a fast feedback.
with requirements gradually (see Project scope below↴).
Goals ✔ Describe and validate the solution: screens and
The project scope processes
Altogether, the interviews permit you to delineate the whole project
✔ Review quotation (optional)
scope. When all the requirements have been placed in the project
scope fill in the field Open ERP cover, and the field estimated effort ✔ Deliver a reviewed planning
(see Project scope):
Responsible PM & Client's project manager
Project Scope
OpenERP Estimated Rank
Id. Functionality Description
cover effort value Solution design
1 CRM Standard applications OpenERP 80,00% 2 days 10 For any requirement not covered by Open ERP at 100% (See project
Modularity of pricelist
Profiling (client type, product type, zone,
scope.xls), a task (with its attachments) is created in OpenERP by
salesman)
...
the PM.
2 DMS ... 100,00% 10
3 Sales ... 65,00% 4 days 8 A task is a short description of the solution - not the need - with the
4 Stock ... ... ... ... full specifications of screens changes and notes on features to be
5 Ac c ounting
Acc ... ... ... ... improved:
6 ... ... ... ... ...
... ... ... ... ...
Total:
3. Task Id.: MRP_1 - Manufacturing order: useability improvement
We need to improve the manufacturing order form in trunk. The main
reasons are: ability to easily manage partial productions, lots & serial
number encoding, scrapping wrong products.
Full specifications of screen to change:
2. Use Case
See Phase 2, Options 2.
Deliverables
✎ Open ERP analyse → Example of project
specifications
✎ A reviewed quotation (optional)
✎ An updated planning (optional)
Phase 3.2. Interface
After this first development step, the client will be able to
test the solution and organize workshop with end users for
quick feedback and task reviewing
Goals ✔ Develop all screens and menus
✔ Generate demonstration data
→ The result is visionable since this stage.
Technical notes: / ✔ Get them validated by the client through workshop
✔ Annex to contract:
▪ When the customer wish to change initial
specifications after viewing interface
▪ It implies a feasability study
Note: to consult full specifications of this sample task see: ▪ Tell the client about the impact on budget and
https://bugs.launchpad.net/openobject-addons/+bug/506017 planning
Once all the tasks – or solution design - have been reviewed by the
client's project manager ask him to sign the update project
scope.xls with mention « tasks approved » (update the document Tip: Entire value added is given at the end of this phase. Thanks to a
with a column with the links to tasks Id.). quick feedback gaps are detected as early as possible.
Tip: If it does not seem possible to describe a task within 10 lines, Responsible Developers & PM
split it into sub-tasks.
Development of screens
Two tools can be used for solution design The developer is in charge of the developments. On the ground of
specifications he should be able to conceive all the screens. The task
1. The diagrams editor Dia may consist to create new screens or adapt existing one in Open
ERP.
Dia is a screens and workflows designer. The PM checks the developments and demonster a scenario to the
client.
For screen design, an Open ERP interface was developed. It allows Scenario
you to import in dia Open ERP views (shapes and screens) and to
modify them on purpose. A scenario to show the match of developments with specifications
(see also use cases)
Steps to install the Open ERP interface of Dia:
Demo Data
➔ extract the plug in dia in your home directory. This zip is • Goal: illustrate the scenario with real data conformed to
available following this link: plug in dia the client's business
➔ then log as super_user and put the file OpenERP.py under • Data should be generic to a sector to make them re-
~/.dia/python usable
➔ after extracting dot_dia in your home directory, start Dia • Install module 'Recorder' so that you can record data in a
as a normal user. All shapes are under sheet "OpenERP separate module.
Interface Sheet"
Note: The base_module_record module can be used to export a set of
To load OpenERP views, changes in the form of a new module. It should be used for all
➔ click on the menus Tools > Load Open ERP customizations (including demo data) that should be carried on
through migrations and updates.
➔ now specify proper URL, database name, login user and
password Branch bazaar on launchpad
➔ select a view to import
Launchpad is a software collaboration platform that provides bug
Then you can see your imported view in a current diagram: tracking, code hosting using Bazaar and code review among others
utilities.
➢ See https://launchpad.net/
Your branch bazaar will contain at least 2 modules:
Module 'Profile'. The purpose of a profile is to initialize Open ERP
with a set of modules directly after the database has been created.
4. A profile is a special kind of module that contains no code, only The analysis has revealed the list of reports to adapt or to develop
dependencies on other modules. (see document 'Project scope'). During this phase, new Open ERP
reports will be designed, developed, delivered and approved by the
client.
Module 'Demo data'. The data module is make dependant of the
module profile to assure a automatic downloading of data each time Note: (i) There are two types of reports in OpenERP. Any printable
the 'Profile ' is installed. document like a sales order, a purchase order, an invoice, etc. is a
first type of report. Statistical reports (postgres sql object) are a
Workshops. The client gives its remarks and indicates what he do second type.
not accept and why (modifications to do to reach specifications).
Once a development is accepted, the client signs for it. Goals ✔ Produce appropriated template of reports
✔ Get them approved by the client
Annex to contract
After the prototype's review, the client may want to change some of
Responsible The developer
the specifications to cope more closely with its needs.
In this case, the developer notes the request and informs the PM
Design & development
that a change request has come.
It is appropriate to ask the client a copy of each report to be
modified or add in Open ERP:
Then,
1. the PM design a solution, quote and plan. • Reports from customers
2. once the client has signed the proposal, the development • Reports or documents for internal use
of the interface starts.
Finally, the signed document is annexed to the initial contract. • Reports and documents to customers.
Then,
Invoicing 1. Draw each report on a sheet
As mentioned in contract template (see Phase 4), the PM send two 2. Ask the client to validate each template
invoices every month to its client: 3. Once a report is validated, start development
• One invoice for 'fixed' services and,
Deliverables
• All the reports template
• One invoice for 'time and materials'.
• The 'project scope' document properly completed by the
Deliverable A working version on OpenERP that has all screens client
adapted to the customer need. Demonstration data are set. ◦ each line in the column 'validate report' is sign by
the client
Phase 3.3. Data importation (30 days)
Context Phase 3.6. Deployment & parametrization (6
The importation process can start once the screens are validated
since the db scheme is now fixed.
weeks)
Workload for data importation is hard to estimate this is why the
Introduction
integrator sell the consultancy days in time and materials.
Deployment is the process of putting a Open ERP database into a
Data importation can be done in parallel with the remaining
production-ready state where it can be used by everyone for their
implementation phases.
daily work. You’d usually configure Open ERP and load data into it on
one development system, train staff on that or another training
There are different methods to import your data into Open ERP:
system and deploy it onto a production system that has better
Through web-service interface protection against failure, better security and more performance.
Building a module with .XML or .CSV files with the content
Goals ✔ Deliver product
Using an ETL
• Test all cases
Whatever the technical solution choosed to import data, it is critical • Make parametrization (security rules, groups,
that the whole importation is done automatically using scripts, …)
without any manual operations. As there will be several intermediary
import, the import process must be strictly defined. • Make each delivery validate by the client
✔ Train end users
Responsible The client is responsible for data import.
Responsible PM
The designated agent (the client's project manager or someone else The PM should be present during and after the delivery (see
with a technical profile) had received a technical training on Open warranty) to assure a technical and a functional support.
ERP.
The integrator can sell days of consultancy 'time and materials' to Deployment Options
help the client in the migration process To deploy Open ERP in a company, several options are available to
you:
• an SaaS (Software as a Service) or on Demand offer
Phase 3.4. The logical layer (1day/workflow ) which includes the equipment, the hosting, the
maintenance and the support on a system configured to
At the end of the phase the whole solution will be working client's needs in advance,
and tested by the customer. They will be no report yet , nor
customer data in the solution. • an internal installation, that have managed by the IT
services of the integrator,
Goal
The logical layer correspond to the implementation of all business Deployment Procedure
rules and logic. The deployment of a version of Open ERP is make easier when the
server has been configured in the production environment. The
The goals here are: ✔ Develop logic,
security of the data will then be a key element.
✔ Test all use cases When you’ve installed the server you should create at least two
✔ Test all buttons of the interface databases:
Responsible Developer & PM for testing final solution • a test or development database, in which the users can
Deliverables test the system and familiarize themselves with it,
• A working version is OpenERP that integrate all the • a production database which will be the one used by the
business logic and computed fields company in daily use.
• The 'project scope' document properly completed by the You should test the data module in the development version and
client check that it doesn’t require any more manual adjustments. If the
import runs correctly, it shows that you’re ready to load data in the
◦ each line in the column 'validate logic' is sign by the
production database.
client
You can use the Open ERP database backup procedure at different
Phase 3.5. Reports (1-2 days / reports)
stages of configuration (see Installation and Initial Setup). Then if
you’ve made a false step that you can’t recover from you can always
At the end of this phases, everything will work. The next
return to a prior state.
step will be validate with customer's own data.
Since your data describes much of your company’s value, take
particular care both when you need to transfer it (in backups and
Context
across your network) and when you’re managing the super-
5. administrator pass- word. Make sure that the connection between up in order to hold our customers informed as soon as
a PC client and the two servers is correctly secured. possible, and to provide a correction before the fault does
become public.
You can configure Open ERP to use the HTTPS protocol, which •
provides security for data transfer
• Finally, the maintenance contract provides the
You could also use the PostgreSQL database directly to backup and opportunity for the end user to work live with the Open
restore data on the server, depending on access rights and the ERP editor which will verify the quality of the modules
availability of passwords for the server. developed by the partner through a quality
certification.
End-users training •
The training of end users can start when a developement database
is ready to use. • Brochures:
• ✎ Maintenance
Warranty
It will not work perfectly, directly ! During the next two - three • ✎ Support
months it is important to be present at client's site: •
• to assist end-users • If you wish more informations on support and
• to react rapidly when troubles are detected in production maintenance contract, contact us at info@openerp.com.
After 2 months, everyone will be happy ! •
• CONCLUSION
Phase 4. AFTER SALES SERVICES •
Introduction
• The repetitive use of a same methodology helps to
Maintenance and support are critical for your long term success. improve the follow up of projects and to increase speed of
The support aims to ensure that end users get the maximum developements and quality of deliverables.
productivity from their use of Open ERP answering questions to the •
use of the system.
The maintenance aims to ensure that the system itself continues to
• The goal of the present memento was to give a general
framework for OpenERP implementation in package
function as required. It includes system upgrades, which give you
approach.
access to the latest functionality available.
•
Support Contract • The method described here is compatible only with agile
The Open ERP editor sell support contracts to its partners. The
project management. Indeed the client is involved in all
partners can then sell their own support contracts to their clients or
stages, with short decision cycles and high reactivity to
ask the editor to take this in charge.
client's feedback in order to reach a solution that fits the
The support contract is a fixed time contract; the amount of
actual needs.
interventions is fixed in credits time (or interventions units).
The contract includes any request for a functional help or a technical •
help that is not bug fixing. ◦ The strenght and perennity of Open ERP is
Example of functional help: a customer parametrize mistakingly the grounded on its community. So, if you wish to give
sales flow of his company and the sales order status did not evolved us a feedback on this memento PLEASE send us
to a request status when pressing validation button. your comments at http://edu.openerp.com
Example of technical support: a customer develop a new accounting
view in xml but made a syntax error involving the view does not
appear properly.
→ Request processing
A request comes to support via email or the phone. It is then
transmit to the quality team for problem characterization at a
functional level. Two cases:
• the problem is link to user misuse of the software
◦ a functional help is provided
◦ imputation of the analytic account of client
• actual bug
◦ transmit the case to R&D
◦ bug fixing
◦ no imputation.
•
• Maintenance Contract
• The two true parts with the maintenance contract are the
Open ERP editor and the final customer; the integrator
partner has a role of intermediary. However, some
partner integrates maintenace in their suppport contract.
•
• The maintenance contract is a fixed price contract; the
cost and the period are fixed.
• The objective of this contract is to guarantee a perennial
solution of the delivery to customers
• It includes:
• Guarantee of version migration
• Bug fixing
• Management of security alerts
• Guarantee of migration. Once the yearly
version's upgrade is available, the editor provide a
system for automated migration. He also guaranties a
unlimited technical support.
•
• Bug fixing. The maintenance contract
includes an unlimited guarantee for certified modules.
•
• Management of security alerts. An alarm
system on possible problems of safety measures was set