Key Project Case Studies
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Anand Jayaraman PMP provides case studies for several projects including developing a social network application for an NGO, providing delivery management for ROR, PHP, and .NET teams, managing a device management platform for a US company within two weeks, designing and developing a media CMS for a Qatari media group, providing complete IT outsourcing for a UK contact lens manufacturer, developing applications to share photos and live streams from mobile devices to STBs for a Singapore company, and designing enterprise SMS and call monitoring applications for a Dubai IT services company. The projects demonstrate solutions for clients' business needs along with benefits such as expert resources, reduced costs, and improved customer satisfaction.
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Key Project Case Studies
- 1. Anand Jayaraman PMPKey Projects Case StudiesThe slide contains data for personal use and strictly prohibited from any commercial use
- 2. Social Network ApplicationThe Client:- A multinational NGOBusiness Need:- To build a social network product that enables its volunteers and well-wishers to Connect, Communicate, Collaborate and CommercializeSolution:- Technology Review and Recommendations (PHP 5.3.X, Symfony2, Mongo DB, LAMP)End to End Delivery ManagementBuild a team of product expertise for product expansions and customizationsBenefits:-Creation of a re-sellable platformAchieve the targeted ARPUAchieve targeted growth rate of user base per quarter
- 3. Delivery ManagementThe Client:- A multinational NGOBusiness Need:- To provide end to end Delivery Management for the ROR, PHP and Dot Net teamSolution:- Resourcing and Bench ManagementPerformance reviews and process improvementsBenefits:-Reduced management involvementImproved Productivity
- 4. Managed ServicesThe Client:- A Tier 1 US based Device Management CompanyBusiness Need:- To manage their device management platform in Tier 1 telecom company premises within two weeks time.Solution:- To provide end to end services from day one to manage their servicesAcquire, train and deploy the team within two weeksReview effectiveness, performance and provide process and technical solutionsBenefits:-Instant team deployment with right expertiseGo to market partnership24 X 7 Monitoring team and Upgrade from L1 to L2 level support services
- 5. Media CMSThe Client:- A leading Qatari media groupBusiness Need:- To design, develop and deploy Media CMS solutionsSolution:- Technology reviews and recommendationsDesign, Configuration and Development of the end to end needsAutomated Maintenance to services team to remotely manage their servers from offshoreBenefits:- Single shop solutionNiche skilled resources like Ruby on Rails and STB middleware24 X 7 Monitoring team and automated maintenance services
- 6. Core and Manufacturing IT ProjectThe Client:- A Tier 1 contact lens manufacturer in UK and the winner of Queens awards twice.Business Need:- Needed a Complete IT function outsourcing partnerSolution:- Team to design and develop the CITP and MITP projectsMaintenance of their existing applications like VBCSSRS expert services and remote system admin solutionsBenefits:- end to end IT outsourcing and focus on their core business areasExpert solutions24 X 7 remote services team
- 7. Social NetworkThe Client:- A Singapore based social network service providerBusiness Need:- Needed a solution to broad case photos and live streaming videos from the mobile devices to Hybrid STBs subscribers.Solution:- Research, feasibility Study and DesignDesign, development and deployment of the applications.Industry expert reviews and improvementsBenefits:- Business need realizationExpert solutionsShorter research life cycle
- 8. In Contact and Dial GuardThe Client:- A Dubai based CTI Integrator and IT Services companyBusiness Need:- The design and develop an Enterprise SMS solution with high-capacity, massively scalable service platform that brings the Unicode messaging capabilities of the mobile devices and enables enterprise users to send and receive messages in multilingual text. To design and develop an application for single and multi-site enterprises, interfaces between any PABX / KTS with a serial output and a PC system to accurately register, collect, analyze, verify and store call information.Solution:- Design, Development, Testing and Deployment at end client premisesDedicated team of expertise for product enhancements and customizations Product bench mark analysis, reviews and recommendationsBenefits:- Dedicated Team with product knowledgeRepeated business
- 9. Secure Net PlusThe Client:- A Tier 1 UK based IT Services Company in the Education Domain since 1973.Business Need:- To develop an application that can easily and securely exchange data from GCSE, AS Level, A-Level, Key Skills and GNVQ exams with the main English and Welsh Awarding Bodies. It should be supported and used by AQA, Edexcel, OCR, WJEC and CCEA. The target was to deploy it in around 1250 schools and colleges.Solution:- Parallel Development EnvironmentDesign, Development and end to end project managementBenefits:-Optimized CostQuick TATDomain expertise
- 10. SecureusThe Client:- A Tier 1 UK based IT Services Company in the Education Domain since 1973.Business Need:- An application that monitors all the users and takes a screenshot of anything that may be of concern. This may be words or images, that are viewed, created or sent to the user. These screenshots are securely stored and can be accessed by authorized staff who can then address any issues promptly.Solution:- Design, Development and end to end project managementResource ManagementBenefits:-Optimized CostQuick TATDomain expertise
- 11. Auditor AdditionsThe Client:- A Tier 1 UK based IT Services Company in the Education Domain since 1973.Business Need:- Web Monitor (CC3 only) - monitor and produce easy to read reports on web activity! Assess if the Acceptable Usage Policy (AUP) is being adhered to or monitor a particular workstation that may not be monitored by a teacher e.g. in the library, to see if it is regularly being misused. Solution:- Program ManagementResource ManagementBenefits:-Optimized CostQuick TATDomain expertise
- 12. Auditor for Community Connect 4The Client:- A Tier 1 UK based IT Services Company in the Education Domain since 1973.Business Need:- The Auditor enables school authorities to collect data and create reports on a range of activities on your RM Community Connect network. Create easy to read reports on the activities like Users, Workstations, Printers and Printer use and Programs.Solution:- Program ManagementResource ManagementBenefits:-Optimized Cost and repeated businessQuick TATDomain expertise
- 13. Safety Plus & Universal for SC2The Client:- A Tier 1 UK based end to end IT Services Company in the Education Domain since 1973.Business Need:- Safety Plus is an Internet filtering service designed specially for educational establishments. It's should be an easy to use solution which has customizable local filtering which gives you complete control over which Web sites, Web searches and file extensions your users can access. Safety Net Plus should incorporatestimebased filtering, secure passwords and multiple filter lists.Solution:- Program ManagementResource ManagementBenefits:-Optimized Cost and repeated businessQuick TATDomain expertise
- 14. Easy Mail PlusThe Client:- A Tier 1 UK based end to end IT Services Company in the Education Domain since 1973.Business Need:- To design and develop an email service designed specifically for education, covering issues that are important to schools.Solution:- Program ManagementDesign, Development and TestingResource ManagementBenefits:-Delivery on Time with Scope, Quality and CostImproved Customer SatisfactionDomain expertise
- 15. Community Connect 4The Client:- A Tier 1 UK based end to end IT Services Company in the Education Domain since 1973.Business Need:- CC4 Anywhere is an exciting new option for the Community Connect (CC4) network. It increases CC4's flexibility and extends its use like never before. Powered by Citrix® XenApp™ 5, CC4 Anywhere is a private cloud solution that enables you to access the CC4 network from anywhere with Internet access using almost any device. This includes Windows® PCs, Linux and Windows miniBooks, Apple Macs, iPads, thin clients and mobile technology such as Windows smart phones and iPhones. The teachers and learners can get to their CC4 desktop, applications and all their files in the same way they would from a managed CC4 client.Solution:- Program ManagementDesign, Development and TestingResource ManagementBenefits:-Rapid scalability and Improved Customer SatisfactionDomain expertise
- 16. RM FinanceThe Client:- A Tier 1 UK based end to end IT Services Company in the Education Domain since 1973.Business Need:- Maintain a tool for school finance officers or administrators who require a powerful, yet intuitive, financial management system. It enables users to manage:Solution:- On demand maintenance services Enhancements Design, Development and TestingResource ManagementBenefits:-Rapid resource deployment and deliveryDomain expertise
- 17. SQL CentrisThe Client:- A Tier 1 UK based end to end IT Services Company in the Education Domain since 1973.Business Need:- Centrisprovides Local Authorities with a way to consolidate and analyse, in real-time, the wealth of data available about its learners and schools.Centrisconnects with other proprietary and in-house Local Authority systems, acting as the data source for all central service and decision support systems.It collects data from schools’ existing management information systems into a central repository and presents it via standard query tools and supplied reports.Solution:- On demand maintenance services Enhancements Design, Development and TestingResource ManagementBenefits:-Rapid resource deployment and deliveryDomain expertise
- 18. IntegrisS2The Client:- A Tier 1 UK based end to end IT Services Company in the Education Domain since 1973.Business Need:- Develop the next generation of School Management Information System (MIS) providing schools with the above benefits by delivering all the functionality of a traditional MIS over the web. IntegrisS2 combines a powerful suite of administration tools that together make up a world-class school Management Information System (MIS). Key elements of IntegrisS2 include:Itcollects data from schools’ existing management information systems into a central repository and presents it via standard query tools and supplied reports.Solution:- On demand maintenance services Enhancements Design, Development and TestingResource ManagementBenefits:-Rapid resource deployment and deliveryDomain expertise
- 19. Remittance Management SystemThe Client:- A UK based Money Exchange Trading CompanyBusiness Need:- The client required a solution to automate their daily exchange transactions and analyze profitability at a transaction level. In addition, the client requested periodical additional financial reports from the system ledger, income and expenses, profit and the cash flow.Solution:- On site requirements collections and sign offComplete design, development and testing Project Management and Onsite co-ordinationBenefits:-Onsite support for the businessTargeted ROI met
- 20. CRM Design and DevelopmentThe Client:- A Tier 1 Indian TV NetworkBusiness Need:- The client’s IT division required a CRM Designand Development Partner. The requirements were collected by Price Waterhouse Coopers. The design is our scope of offshore work.Solution:- OOAD and RUPComplete offshore design (Use cases, DB Design, Activity, Sequence and Class diagrams, generated code compilation and delivey) Onsite development, testing and implementationBenefits:-Improved Subscriber Satisfaction and IncreaseFlexible operational model
- 21. Inventory Management ApplicationThe Client:- A Tier 1 steel company in IndiaBusiness Need:- The client required a software tool to create invoices, purchase orders, receiving lists, payment receipts and can print bar coded labels. The tool consists of the modules Purchase Module, Sales Module, Inventory Module, Accounts Module, Reports Module, Admin Module. The other features required are Customers Info, Vendors Info, Form Level User Security, Encrypted Passwords, Users Access Rights, General Settings and Help ManualsSolution:- Dedicated design and development team with offsite co-ordinator from the client end.Onsite Maintenance servicesBenefits:-Improved Inventory ManagementAutomation requirements metTraining and Hand Hold onsite support for a month
- 22. Pupils Profiling SystemThe Client:- The Government and Government aided schools in SingaporeBusiness Need:- The client required a software tool to enhance the nurturing of students in schools. It should allow teachers to view useful information about a student through the profile module. The program captures the students’ academic achievement and attendance. Modules were included for some schools to display the medical fitness of the students and their family background.Solution:- On demand new modules requirements collection, design and development based on new recommendations from the MOE and other AuthoritiesDedicated team for Maintenance servicesBenefits:-Meet the statutory needs of the MOE, Singapore with quick TATImproved School AdministrationTraining and Hand Hold onsite support on demand
- 23. End of the Case StudiesThank You