SlideShare a Scribd company logo
1
Prepared By:
Application Development
Agile Transformation at Scale
Gail Ferreira, PhD, CSP, SPC, LSSBB, PMP
Lean Agile Coach & Practice Leader
drgail.Ferreira@gmail.com
2
Agile Project Management
3
Agenda
Background
The Culture of Change
Building Innovative Products
Transformation at Scale
3
Agenda
5
“…the ability to both create and
respond to change in order to profit in
a turbulent business environment.”
- Jim Highsmith
5
Definition of Agile

Recommended for you

Successful Agile Transformation - The NCS Story
Successful Agile Transformation - The NCS StorySuccessful Agile Transformation - The NCS Story
Successful Agile Transformation - The NCS Story

Presented by Mr Lee Chee Yong, Agile Practice Lead of NCS Agile Competency Centre at ISS Seminar - Agile Software Development: Swift and the Shift on 18 July 2014.

Conducting 'meaningful' retrospection meetings
Conducting 'meaningful' retrospection meetingsConducting 'meaningful' retrospection meetings
Conducting 'meaningful' retrospection meetings

This document provides guidance on conducting effective retrospective meetings (retros). It emphasizes that retros are important for continuous improvement and should not be taken lightly. It outlines steps for effective retros such as gathering both qualitative and quantitative feedback. It also provides tips for facilitating vibrant discussion, ensuring action items are captured, and involving the entire team including those in different locations. The overall goal is to make retros an engaging process that drives positive change.

continuous improvementagilescrum
Take Agile to Next Level
Take Agile to Next LevelTake Agile to Next Level
Take Agile to Next Level

This document outlines four levels of an agile transformation journey and provides examples from PayPal's agile transformation. It begins by identifying common stumbling blocks in enterprise agile transformations. It then describes four levels of an agile transformation journey, with each level focusing on optimizing value delivery. Key aspects of PayPal's transformation are highlighted, including training over 2000 employees, forming over 300 agile teams, and increasing agility maturity from 18% to 76% within nine months by launching all teams onto agile at once. The document emphasizes that PayPal's transformation was successful by understanding pain points, emphasizing customer-driven innovation, and having self-managed cross-functional teams.

agile best practicesagile transformation in india
66
The Culture of Change
1. Organizational structure is about how you
create teams and organize them
2. Agile practice is about the methods and
tools you choose to introduce
3. People and culture is about changing the
hearts and minds of the organization
- All three aspects are essential to sustain agility
of any kind within the organization.
99
The Culture of Transformational Change
Agile
Adoption is
about the
‘Agile Doing’
side of the
equation.
Transformation
is about
changing the
‘Agile Being’
side of the
equation.
Long term results require both adoption and
transformation to be successful.
Culture is the #1 Challenge with Agile
Transformation.
10
Culture + Infrastructure
10
Transformation at Scale
+
= Agile Transformation at Scale
11
Three main challenges in scaling
teams:
Coordinating work across teams
Integrating work across teams
Maintaining technical integrity of the system

Recommended for you

Project Management to Enterprise Agile Product Delivery
Project Management to Enterprise Agile Product DeliveryProject Management to Enterprise Agile Product Delivery
Project Management to Enterprise Agile Product Delivery

This deck explores how Project Managers, Program Managers and Portfolio Managers fit into an Enterprise Agile setting. The slide deck was used during a presentation by VP & Principal Consultant, Greg King at a meetup with the Atlanta Scrum Users Group.

agile software developmentportfolio managementproject management
Agile Test Transformation
Agile Test TransformationAgile Test Transformation
Agile Test Transformation

This presentation was part of my session in "Agile in Business" seminar in Chennai on July 27th, 2013, organized by Unicom. This addresses the different aspects to be considered when a test team is transformed in an Agile set-up performing Agile Testing.

system testingagile testingagile software development
Product Owner Team - Agile Day Atlanta 2015
Product Owner Team - Agile Day Atlanta 2015Product Owner Team - Agile Day Atlanta 2015
Product Owner Team - Agile Day Atlanta 2015

The document discusses the roles and responsibilities of a Product Owner Team in leading Agile program management. The Product Owner Team aims to provide clarity through a well-defined backlog, hold teams accountable for commitments, and demonstrate measurable progress. Key activities of the Product Owner Team include strategic alignment of epics, demand planning, detailed planning with teams, and overseeing execution to ensure accountability. The team works closely with portfolio management and delivery teams throughout the product development process.

agileproduct ownerscrum
12
• Scrum of Scrums (SoS)
• Large Scale Scrum (LeSS) - Larman/Vodde
• Scaled Agile Framework (SAFe) - Leffingwell
• Spotify “model” (Tribes, Squads, Chapters & Guilds) –
Kniberg
• Scrum at Scale – Sutherland/Brown
• Disciplined Agile Delivery (DAD) + Agility at Scale
Ambler/Lines
Scaling Approaches
Each of the popular scaling approaches offers a certain
value proposition, focus, options for implementation,
cost implications and other attributes
13
Scrum of Scrums
Scrum of scrums is a technique
used to scale Scrum up to large
groups (over a dozen people),
consisting of dividing the groups into
Agile teams of 5-10. Each daily scrum
within a sub-team ends by designating
one member as "ambassador" to
participate in a daily meeting with
ambassadors from other teams, called
the Scrum of Scrums.
14
Craig Larman characterizes LeSS as:
an organizational design based on ten LeSS Principles:
1. Large Scale Scrum is Scrum
2. Transparency
3. More with Less
4. Whole Product Focus
5. Customer Centric
6. Continuous Improvement
7. Lean Thinking
8. Systems Thinking
9. Empirical Process Control
10. Queueing Theory
Insights – LeSS (Large Scale Scrum)
15

Recommended for you

Scrum vs SAFe | Differences Between Scrum and Scaled Agile Framework | Edureka
Scrum vs SAFe | Differences Between Scrum and Scaled Agile Framework | EdurekaScrum vs SAFe | Differences Between Scrum and Scaled Agile Framework | Edureka
Scrum vs SAFe | Differences Between Scrum and Scaled Agile Framework | Edureka

YouTube Link: https://youtu.be/c2e0BchglOc ** Certified Scrum Master Training: https://www.edureka.co/certified-scrum-master-certification-training ** This Edureka PPT on "Scrum vs SAFe" video will help you understand the key differences between the two most popular frameworks Scrum and Scaled Agile Framework (SAFe). The topics discussed in this course are listed below: What is Scrum? What is SAFe? Major Differences Between Scrum and SAFe Follow us to never miss an update in the future. YouTube: https://www.youtube.com/user/edurekaIN Instagram: https://www.instagram.com/edureka_learning/ Facebook: https://www.facebook.com/edurekaIN/ Twitter: https://twitter.com/edurekain LinkedIn: https://www.linkedin.com/company/edureka Castbox: https://castbox.fm/networks/505?country=in

scrum vs safesafe vs scrumdifferences between scrum and scaled agile framewo
Deloitte lean agile state of the nation
Deloitte lean   agile state of the nationDeloitte lean   agile state of the nation
Deloitte lean agile state of the nation

This document discusses the state of agile adoption based on a survey of over 6,000 respondents. It finds that while agile adoption is increasing to meet business demands, organizations are not fully unlocking its benefits due to uneven implementation and remaining waterfall processes. Barriers to adoption include perceived threats to processes and resistance to change. The document advocates an incremental approach to change through visualization and limiting work in progress to drive improvements.

Scaling agile scrum practices 2.0
Scaling agile   scrum practices 2.0Scaling agile   scrum practices 2.0
Scaling agile scrum practices 2.0

The document discusses scaling agile practices from Scrum to larger projects and organizations. It introduces IBM's Agile Scaling Model which includes core agile development, Disciplined Agile Delivery, and Agility@Scale. Key practices that need to be scaled include product backlogs, roles, release planning, sprint planning, and sprint demos to address factors like large team sizes, geographic distribution, and organizational complexity. Case studies are provided on how organizations have successfully scaled agile.

xpscrumagile
16
Example
Requirement Area A
Requirement Area B
Requirement Area C
Requirement Area D
Overall
Product
Owner
17
Scaled Agile Framework™ Big Picture
18
Insights – SAFE
… Scaled Agile Framework
• Is applicable whenever at
least a few hundred software
practitioners are working
cooperatively on related
products and solutions
• Has generated great
amounts of interest from
enterprises
• Is becoming supported by a
large number of Agile Tools
• The SAFe “big picture” has 3 levels:
portfolio, program, team
• Relatively more prescriptive,
pragmatic
• More controversial
• Evolving, growing, doing more
types of training
• Release Trains
19
Spotify Model

Recommended for you

Getting Started With Agile
Getting Started With AgileGetting Started With Agile
Getting Started With Agile

So you are considering going agile, huh? Your biggest question is probably "where do I start"? This session will help you answer that question and get you started down the road to agility . Mike will explore how to choose your first project and ensure that the pilot team is setup for success. He will talk through common organizational challenges and show you how to overcome them. You'll leave this talk with the knowledge necessary to get your first team going while laying the foundation to build on that success.

xpscrumagile adoption
Agile transformation Explanined
Agile transformation ExplaninedAgile transformation Explanined
Agile transformation Explanined

Leading a large-scale agile transformation isn’t about adopting a new set of attitudes, processes, and behaviors at the team level… it’s about helping your company deliver faster to market, and developing the ability to respond to a rapidly-changing competitive landscape. First and foremost, it’s about achieving business agility. Business agility comes from people having clarity of purpose, a willingness to be held accountable, and the ability to achieve measurable outcomes. Unfortunately, almost everything in modern organizations gets in the way of teams acting with any sort of autonomy. In most companies, achieving business agility requires significant organizational change. Agile transformation necessitates a fundamental rethinking of how your company organizes for delivery, how it delivers value to its customers, and how it plans and measures outcomes. Agile transformation is about building enabling structures, aligning the flow of work, and measuring for outcomes based progress. It's about breaking dependencies. The reality is that this kind of change can only be led from the top. This talk will explore how executives can define an idealized end-state for the transformation, build a fiscally responsible iterative and incremental plan to realize that end-state, as well as techniques for tracking progress and managing change.

agileagile software developmentagile transformation
Agile IT Operatinos - Getting to Daily Releases
Agile IT Operatinos - Getting to Daily ReleasesAgile IT Operatinos - Getting to Daily Releases
Agile IT Operatinos - Getting to Daily Releases

Getting to Daily Releases with Agile IT Operations. Devin Hedge, Enterprise Transformation Consultant talks to a group at Triagile about the Six Key Areas to focus on when attempting to transform IT Operations with Lean and Agile principles. The talk covers Service Engineering, IT Operations, and the Tier 1 Support/NOC organizations. Kanban, Service Management (ITSM), and what it means to have a DevOps orientation.

agiledevops
20
Insights – Spotify
… Spotify offers a culture-centric approach to Scaling
Agile
• Squads have end-to-end
autonomy over their products
• Loosely coupled, tightly
aligned
• Infrastructure
• Client Applications
• Features
• Squads = Scrum Teams
• Chapters = Competency Areas
• Tribes = Lightweight matrix of squads
and chapters
• Guilds = Communities of Practice
• Self-service, Open source model
• Focus on enabling each other
• Release Train
21
Insights – Scrum at Scale
Reproducible Patterns
1.Modularity allows versatility.
2.Scrum is modular.
3.Deploying incrementally is modular.
4.Modularity supports a pattern library.
22
23
Insights – DAD
DAD seeks to extend Scrum for enterprise
scale challenges
• People-first, learning-oriented hybrid agile
approach
• Risk-value delivery lifecycle and goal
driven
• Agility at scale is about explicitly
addressing the challenges teams face in
the real world
• Promotes Enterprise Awareness
• Key Differentiator – explicitly recognizes
that Agile teams are governed

Recommended for you

Agile Network India | Disciplined Agile Through Case Study | Nagaraja Gundappa
Agile Network India | Disciplined Agile Through Case Study | Nagaraja GundappaAgile Network India | Disciplined Agile Through Case Study | Nagaraja Gundappa
Agile Network India | Disciplined Agile Through Case Study | Nagaraja Gundappa

The document discusses how Disciplined Agile (DA) could have helped avoid the failure of an airline's ERP project. It describes the case study where an airline wanted to develop a new web-based ERP system but the project failed because key integration requirements were missed. DA is presented as a framework that addresses people, principles, workflows and practices to help ensure all requirements are understood and delivered. The rest of the document illustrates DA concepts through automotive and scaling case studies and compares DA to other agile methods.

#agilenetworkindia#casestudy
Agile Transformation
Agile TransformationAgile Transformation
Agile Transformation

Agile Transformation promote a disciplined project management process to give high quality product to the clients.So if you are looking for agile training for your team members then choose experienced trainers to improve your company performance.Visit agiletransformation.com

transformation enablement programagile scrum developmentleadership transformation program
Agile Transformation
Agile TransformationAgile Transformation
Agile Transformation

Agile Transformation is a consulting firm that specializes in organizational transformation using Agile, Lean, and other methods. They help clients transform their processes, teams, and culture to improve performance. Their services include assessing needs, developing custom roadmaps, coaching teams in Agile practices, and training leaders in skills like servant leadership and collaboration. Clients praise how Agile Transformation helped them successfully transform their culture, empower teams, and bridge gaps between departments.

agile business transformationagile project management training
24
DAD supports a robust set of roles
• Team Lead
• Product Owner
• Architecture Owner
• Team Member
• Stakeholder
25
Concept: the Agile 3C rhythm
The coordinate-collaborate-conclude rhythm occurs at several levels
on a disciplined agile delivery (DAD) project:
Construction
Construction
Construction
Release rhythm
Iteration rhythm
Daily rhythm
Inception Transition
Coordinate - Collaborate - Conclude
Inception
Inception
Transition
Transition
26
DAD Teams Are Enterprise Aware
Disciplined Agilists:
Work closely with
enterprise groups
Follow existing
roadmaps where
appropriate
Leverage existing
assets
Enhance existing
assets
27
Transformation at Scale
A Step by Step approach towards Enterprise
Agile Adoption
Projects should be evaluated to determine
their suitability for Agile.
 Define Basic Agile
Model for the
organization.
Agree on a high
level adoption
roadmap
Identify Agile
practices and
prioritize
Identify Pilots and
assess for risks
 Initial pilots Kick-off
Introduce Agile best
practices to the
teams
Train and Mentor
for several sprints
Refine Agile model
based on the
learning/feedback
Identify Additional
pilots
Create roadmap
 Group training
Evangelize success
Mentor pilot project
Setup COE
Establish enterprise
architecture for
tools
Build mapping to
Enterprise processes
Establish Support
model for Agile
projects
Align to
organizational toll
gates
Audit processes
Calendar zed
training
Tailoring and
refactoring
Multiple LOB for
entire Enterprise

Recommended for you

Lean Agile Center of Excellence - Agile2017 Talk
Lean Agile Center of Excellence - Agile2017 TalkLean Agile Center of Excellence - Agile2017 Talk
Lean Agile Center of Excellence - Agile2017 Talk

How to establish a Lean Agile Center of Excellence in your organization, and lead your transformation initiative in an Agile way. Drinking our own champagne as change agents.

agile software developmentagileca technologies
7 things we do for our agile transformation at scale - Agile Cambridge
7 things we do for our agile transformation at scale - Agile Cambridge7 things we do for our agile transformation at scale - Agile Cambridge
7 things we do for our agile transformation at scale - Agile Cambridge

This document summarizes the agile transformation journey of Pôle emploi, the French national employment agency. It discusses seven key things Pôle emploi did to scale agility, including training everyone in SAFe, establishing a Lean/Agile Center of Excellence team, leveraging communities, and continuously improving. Some results of adopting SAFe included improved customer satisfaction, increased transparency and collaboration. The main challenges were reducing time to market and focusing on business value.

agilityscaledagileframework
Agile Introduction
Agile IntroductionAgile Introduction
Agile Introduction

This document provides an introduction to Agile methodology. It discusses how Agile addresses problems in software development like lack of predictability, transparency, and responsiveness to change. It then defines what Agile is from a mindset, values, and principles perspective. It also outlines some popular Agile flavors like Scrum, Kanban, SAFe, and XP. Finally, it walks through what a day or sprint looks like for a Scrum team, including roles, artifacts, meetings, and how stories are planned and tracked on a Scrum board. The overall document serves to introduce the core concepts and promise of Agile software development.

kanbanproject managementagile
28
• Ensure Executive buy-in
• Implement Scrum as a program / product
management framework
• Introduce Continuous Engineering practices
• Small, incremental rollout is proposed
• Identify pilot product to implement the agile
principles and practices
28
Proposed steps for Rollout – Principles and
Practices
29
Agile and Scrum trainings for the entire team
Developers
Testers
Product Owner / Product Manager
Scrum Master(s)
Requirements writing (Stories, Use Cases)
Estimation Techniques
Relative Estimation
Story points
Planning Poker
29
Pilot Rollout & Trainings
30
Integrated & Collaborative Governance
Line of
Business
Needs
Compliance
Needs
Customer
Needs
ValueStream
Product
Definition
Product Owner,
Customer, Human
Factors & Design,
Training, Business
Stakeholders, BAs
STEERING
DELIVERY
Product
Backlog
Sprint
Backlog
Program
Management
Office
Scrum Master,
Project Manager,
Architect,
Deployment,
Maintenance,
Support, Infra
Enterprise
Backlog
GOVERNANCE
Agile Center of
Excellence
Scrum of Scrums
Product Owners Scrum Masters
RESULTS&IMPEDIMENTS
VISION&RESOURCES
31
Alignment
ValueStream Chief Product Owner
Product
Owner
Business
Stakeholder
Enterprise
Backlog
Agile
Teams
Agile
Teams
Agile
Teams
Agile
Teams
Executive Steering
• Enable Customer
Participation
• Provide Vision
• Resolve
Organizational
Impediments & Risks
• Provide Resources
• Resolve Priority
disputes
• Product Owner able
to represent
decisions made with
Stakeholders
• Stakeholders voice is
heard, differences
resolved, vision
clarified, priorities
and value
established
• Represent the
Customer and
Business needs
• Use Change
Management
Executive
Backlog
Product
Backlog
Sprint
Backlog
Business
Stakeholder
• Deliver Value
• Partner w/Business
Change
Management
Chief
BA
Chief
UX
Dev/Q
A Lead
Deploy
Lead
PMO
Rep
POs
Product Definition Office
Support Functions
• Architect
• Business
Analyst
• Development
• QA
• Deployment
Business
Stakeholder
Product
Owner
Business
Stakeholder
Business
Stakeholder
Business
Stakeholder
Product
Backlog

Recommended for you

Scaling agile. Agile across the enterprise
Scaling agile. Agile across the enterpriseScaling agile. Agile across the enterprise
Scaling agile. Agile across the enterprise

This document discusses scaling agile across large organizations. It introduces agile mindset, values, principles and practices. It also covers several frameworks for scaling agile such as Large Scale Scrum (LeSS), Scaled Agile Framework (SAFe), and Disciplined Agile Delivery (DAD). Adopting agile requires changes to organizational culture and giving autonomy and mastery to self-organizing teams. Scaling agile is not just about processes but transforming the mindset and empowering people.

agilecultural changescaled agile
cPrime Agile Enterprise Transformation
cPrime Agile Enterprise TransformationcPrime Agile Enterprise Transformation
cPrime Agile Enterprise Transformation

cPrime provides enterprise agile transformation services including training, coaching, and consulting. They have experience transforming over 50 Fortune 100 companies to agile. cPrime has a large team of certified agile experts and thought leaders with experience across industries. They use assessments, planning, training, and coaching to drive organizational transformations through changing mindsets and processes one team at a time.

Scrum_Blr 11th meet up 13 dec-2014 - Introduction to SAFe - Nagesh_Sharma
Scrum_Blr 11th meet up 13 dec-2014 - Introduction to SAFe - Nagesh_SharmaScrum_Blr 11th meet up 13 dec-2014 - Introduction to SAFe - Nagesh_Sharma
Scrum_Blr 11th meet up 13 dec-2014 - Introduction to SAFe - Nagesh_Sharma

The document provides an introduction to the Scaled Agile Framework (SAFe) for applying agile practices at an enterprise scale. It discusses challenges organizations face with scaling agile and how SAFe addresses these challenges through its three layers (Portfolio, Program, Team). SAFe draws from Scrum, Extreme Programming, Kanban, lean principles and flows to provide transparency, alignment and program execution capabilities. It emphasizes continuous delivery through Agile Release Trains, empowered self-organizing teams, and roles like the Product Owner and Release Train Engineer. An example case study shows how a financial services company rapidly adopted SAFe to deliver more value faster by aligning their portfolio and programs.

scrumscrum_blrscrum bangalore
32
Establish Communication & Collaboration Mechanisms
Keys to Effective Distributed Delivery
• Onshore & Offshore Tech Leads
• Offshore Customer Representatives
• Periodic travel rotation for offshore
resources
• Good Agile PM tools
• Automated Build/Continuous Integration
• Overlapping hours and daily standups
• Leveraging technology maximally
• Leverage Coaching & Common Training
• Whole teams offshore
• Common Planning
OFFSITE
TEAM
ORG
ONSITE
Shared Assets
(Req, Code, Tests, etc)
Agile PM Tools
90
DAYS
Planning
33
Leverage Continuous Integration & Automation
Continuous Integration
Write Test
Run
Test
See Failure
Write Code
Run Test
See Success
Test First Development
Automation
Regression Tests
Functional Tests
System/Performance Tests
Automated Builds
Measuring Success
41
How do we measure success of Agile teams?
Process Measure Formula
Process Metric
Agile Maturity Index
Agile Maturity Index at the end of every
Sprint
Customer Satisfaction Customer rating at the end of every Sprint
Team Satisfaction
Team satisfaction rating at the end of
every Sprint
Retrospective Action
Items completed
% of Retrospective items completed
Automation capability % of Automation scripts / test scripts
Requirement Change
on Sprint – Discipline
% of Requirement change within the
Sprints

Recommended for you

Agile project management using scrum
Agile project management using scrumAgile project management using scrum
Agile project management using scrum

Overview of Agile Project Management Using SCRUM and How to Pass PMI-ACP Certification Exam in a Month

agile project managementagile pmscrum
A Practical Guide to Scaling Agile
A Practical Guide to Scaling AgileA Practical Guide to Scaling Agile
A Practical Guide to Scaling Agile

A case study and experience sharing on Agile at Scale and Scaled Agile Framework (SAFe) implementation

scaled agile frameworkinrhythmagile
Scaling lean agile agile prage 2014 (armani)
Scaling lean agile   agile prage 2014 (armani)Scaling lean agile   agile prage 2014 (armani)
Scaling lean agile agile prage 2014 (armani)

The document discusses various frameworks for scaling agile development in large organizations. It introduces Disciplined Agile Delivery (DAD), the Scaling Agile Framework (SAFe), Agility Path, Continuous Improvement Framework (CIF), and Large Scale Scrum. DAD is described as a decision-oriented framework, while SAFe is presented as more prescriptive. The document emphasizes that principles are more important than practices and that adopting an agile mindset is key to successful scaling.

enterpriseagiledad
4242
Key Agile Metrics – Using IT Balanced Scorecard
Balanced Scorecard Strategic Objectives Performance Measures
Financial Compliance Improve Budget Performance 1. Time to Value
2. Cost of Value
3. Earned value / release
Customer Value Increase Customer Satisfaction 1. Cycle time.
2. Customer Satisfaction
ratings.
Processes Project Delivery 1. Velocity
2. Avg project cycle time
3. Schedule performance
index
Decrease Defects 1. Defects
2. Unit Test Coverage
3. System Test Coverage
4. UAT Defects Found
5. Running tested features
Learning and Growth Enable Agile Transformation 1. Increase Agile Utilization.
2. Build community of
practice.
43
Better Decisions through Frequent Feedback
Sample Metrics
Process Measure Formula
Velocity Actual Number of story points achieved in an iteration
Drag factor Actual Effort (unplanned) / Capacity
Iteration Defects No. of defects at the Iteration end / LOC
Story de-scoping index Stories descoped / Stories planned
Effort deviation (Actual effort – Planned effort) *100 / Planned effort
Build success rate Builds passed / Total # of builds
Automation & Test
Coverage
Unit test coverage, test case execution, etc
Burn Down & Burn Up Charts
Balanced Scorecard
Financial
Compliance
Customer
Value
Automated
Test Results
Code
Quality
Customer
Satisfaction
Learning &
Growth
44
• Financial Compliance
• Customer Satisfaction
• Automated Test Results
• User Scenarios
• Code Quality
Measurement
Data
Logic
Integration
Interface
User
Scenario
User
Scenario
User
Scenario
User
Scenario
MUST SHOULD WANT
ProjectedActual
= Ship it!
Outcome based
status as slices of
user functionality.
User
Story
User
Story
User
Story
User
Story
User
Story
User
Story
User
Story
User
Story
User
Story
User
Story
User
Story
User
Story
User
Story
User
Story
User
Story
User
Story
User
Story
User
Story
User
Story
User
Story
UserStoriesDelivered
Time (Iterations)
Code Quality
• Extent of duplication
• Cyclomatic complexity
• Presence of large methods
• Code encapsulation
Qualification via Automation
• Unit Testing
• Integration Testing
• Functional Testing
• Automated regression
• Maximum Coverage
• Non-auto Exploratory
Agile PMO Distinctions
1. Define progress in terms of business value.
Focus on results instead of effort.
2. Burn up charts providing actual progress, cost
incurred, and value achieved.
3. Meaningful measurement of the code assets
4. Automation for reduced burden and increased
accuracy
5. Conduit for clearing impediments, ensuring
collaboration, getting resources
6. Ensure alignment to strategic goals and value.
ContinuousIntegration
IntegratedMeasurement
AutomationBalanced Scorecard
Actual Progress
(Value Delivered)
1
2
3
4
1
2
3
4
45
Case Studies

Recommended for you

Solit 2014, Agile ValueTeam, учимся понимать Scrum, Семенченко Антон
Solit 2014, Agile ValueTeam, учимся понимать Scrum, Семенченко АнтонSolit 2014, Agile ValueTeam, учимся понимать Scrum, Семенченко Антон
Solit 2014, Agile ValueTeam, учимся понимать Scrum, Семенченко Антон

Антон Семенченко, опыт в IT более 10 лет, работает в компании ISSoft, специализируется в разработке и автоматизированном тестировании ПО плюс менеджмент\продажи. C++ Architect, Automation Practice Lead, PM, Group Manager «Agile ValueTeam, учимся понимать Scrum». IT секция. Agile отделение. Для всех уровней подготовки. «Как эффективно продавать Automation Service». IT секция. Продажи. «Как эффективно организовать Автоматизацию, если у вас недостаточно времени, ресурсов и денег». Development секция. Отделение тестирования.

solitit
NetCom Learning : How to Improve Business Processes using Agile
NetCom Learning : How to Improve Business Processes using AgileNetCom Learning : How to Improve Business Processes using Agile
NetCom Learning : How to Improve Business Processes using Agile

Organizations intend to improve their business processes quickly and cost-effectively in today’s dynamic world. Agile Business Process Management (BPM) contributes to transform the business landscape in several aspects and organizations are also embracing it.

agilebusinessprocess
Scrum Bangalore 14th MeetUp 05 September 2015 - Scaling Agile - Saikat Das - ...
Scrum Bangalore 14th MeetUp 05 September 2015 - Scaling Agile - Saikat Das - ...Scrum Bangalore 14th MeetUp 05 September 2015 - Scaling Agile - Saikat Das - ...
Scrum Bangalore 14th MeetUp 05 September 2015 - Scaling Agile - Saikat Das - ...

This document summarizes an approach to scaling Agile in a mid-size enterprise eCommerce company. It discusses the motivation to scale Agile, provides an overview of common scaling frameworks, and describes the company's journey to scaling Agile across multiple teams and locations. Key aspects of the scaling model include establishing a cadence of sprints and releases, implementing feature-driven teams, adopting Scrum of Scrums, and establishing communities of practice. Outcomes of scaling included improved team performance, increased customer satisfaction, reduced delivery cycle times, and lower costs. Challenges included coordinating distributed teams and maintaining synchronization across teams.

prowarenessagilescrum
46
• Started with team level practices
• Lots of attention early to team culture
• Began engaging leaders on strategy and portfolio
management
• Currently integrating marketing, sales, and
support
Methods:
Scrum of Scrums, Spotify
Single Team / Single Product
Sub 25 person product company and a start-up
47
• Program level first …established a PO team
• Three tightly integrated Scrum teams
• Defined the portfolio governance layer
• Established the relationship between strategy
and support
• Modeled the overall value stream and wrapped
up the Scrum process in a two-tiered Kanban
Multi-Team / Single Product
Sub 100 person product company.
10 years old and privately owned.
Methods:
LeSS, Scrum of Scrums, Spotify
48
• Started with a basic view of the portfolio layer
• Portfolio level value stream mapping, RACI
• Built out the program management layer with PO
teams to develop a requirements management
capability
• Program level value stream mapping, RACI, introduced
agile tooling
• Introduced Scrum at the team level
Multi-Team / Multi-Product
Large multi-national organization. Scope is a 500
person development organization with 55 Scrum
teams.
Methods:
SAFe, Scrum at Scale, LeSS, DAD
49
• Scrum teams by product / component.
• Product owner teams established.
• Portfolio level governance model.
• Lean/TOC planning model.
• Integration with a traditional PMO for metrics
and monitoring.
Product of Products
Large multi-national company. Geographically
dispersed. Products of products.
Methods:
SAFe, Scrum at Scale, LeSS, DAD

Recommended for you

Introduction to Enterprise Agile Frameworks
Introduction to Enterprise Agile FrameworksIntroduction to Enterprise Agile Frameworks
Introduction to Enterprise Agile Frameworks

The document provides an overview of several enterprise agile frameworks: SAFe (Scaled Agile Framework), DAD (Disciplined Agile Delivery), and LeSS (Large Scale Scrum). It describes the foundations, roles, events, and distinctive features of each framework at a high level. Additionally, it provides references and resources for further exploration of these frameworks.

agile safe dad less enterprise
An approach to scaling Agile in Mid size Enterprise Application Stack/ Products
An approach to scaling Agile in Mid size Enterprise Application Stack/ Products An approach to scaling Agile in Mid size Enterprise Application Stack/ Products
An approach to scaling Agile in Mid size Enterprise Application Stack/ Products

Key success factors included dedicated cross-functional teams, executive support for minimum marketable features, and setting a

no major scaling frameworkscaling agile
Five Steps to a More Agile Organization
Five Steps to a More Agile OrganizationFive Steps to a More Agile Organization
Five Steps to a More Agile Organization

This document provides a five step approach to adopting agility across an entire organization. The first step is to build agile skills in people by establishing an agile role progression and providing training tailored to different roles. The second step is to make the adoption agile itself by educating stakeholders, establishing accountable adoption teams, and launching pilot projects. The third step is to focus agility at different levels including focusing the product portfolio, releasing more frequently, and letting teams flow work independently. The fourth step is to not forget principles of innovation like using scrum patterns, the lean startup approach, and flexible budgeting frameworks. The final step is that frameworks are just tools and the core is to create a simple but reliable agile process.

enterpriseagileproject management
50
Questions
51
A Few Good Resources …
52
Links
Disciplined Agile Delivery (DAD) + Agility at Scale – Ambler/Lines
http://disciplinedagiledelivery.com
Large Scale Scrum (LeSS) – Larman / Vodde
http://www.craiglarman.com/wiki/index.php?title=Large-Scale_Scrum
Scaled Agile Framework (SAFe) – Leffingwell
http://scaledagileframework.com
Scrum at Scale
http://www.scruminc.com
Spotify Model
https://labs.spotify.com/2014/03/27/spotify-engineering-culture-part-1/
53
Links
HyperGrowth Done Right - Lessons from the Man who Scaled
Dropbox and Facebook
http://firstround.com/review/Hyper-Growth-Done-Right-Lessons-From-the-
Man-Who-Scaled-Engineering-at-Dropbox-and-Facebook/
Wisdom from Hypergrowth Companies
http://www.startuplessonslearned.com/2013/10/wisdom-from-hyper-
growth-companies.html

Recommended for you

The Agile Method and AGILE ISD; how to use each to improve your training program
The Agile Method and AGILE ISD; how to use each to improve your training programThe Agile Method and AGILE ISD; how to use each to improve your training program
The Agile Method and AGILE ISD; how to use each to improve your training program

The document discusses how Agile development methods and AGILE instructional design can be used together to improve training programs. It describes how Agile was created to make software development more flexible and rapid, and how AGILE was created for the same reasons for instructional design. While they have different focuses, Agile on software tactics and AGILE on comprehensive learning, they are complementary. The document advocates using Agile values, Scrum framework, and iterative development with AGILE instructional design and the ADDIE model to create both formal training and structured performance support. This holistic approach aims to better link learning to job performance.

isdinstructional designagile
How to become a great DevOps Leader, an ITSM Academy Webinar
How to become a great DevOps Leader, an ITSM Academy WebinarHow to become a great DevOps Leader, an ITSM Academy Webinar
How to become a great DevOps Leader, an ITSM Academy Webinar

Presenter: Mustafa Kapadia, Service Line Leader, IBM The ideal DevOps Leader is a tactical or strategic individual who helps design, influence, implement or motivate the cultural transformation proven to be a critical success factor in DevOps adoption. The most successful DevOps leaders understand the human dynamics of cultural change and are equipped with practices, methods, and tools to engage people across the DevOps spectrum. We will explore the role of the DevOps Leader in more detail.

dóidevops
Agile = scrum = no Project Managers!
Agile = scrum = no Project Managers!Agile = scrum = no Project Managers!
Agile = scrum = no Project Managers!

The document discusses agile frameworks like Scrum and scaled agile frameworks. It defines Scrum and its components like sprints, artifacts, roles. It notes that Scrum is difficult to master. It discusses how agile scales to multiple teams through roles like the Program/Release Train Engineer who coordinate flow across teams.

project managementscrumagile
54
IT Balanced Scorecard – Agile Focus
Strategy Map Strategic
Objectives
Performance Measures Targets Initiatives
Financial
Compliance
Improve Project
Budget
Performance
1. Margin Contribution (or Revenue, or Cost, etc)
2. Earned Value/Release
3. Avg CPI – Cost Performance Index
4. Time to Value
1. TBD
2. TBD
3. 1 Month
• Measure IT contribution to Revenue
• Enable operations to release value every month to
production
• Reduce cycle time
• Use business measures
Customer Value Increase External
CSAT
1. Customer Satisfaction –CSAT >6/qtr • Implement CSAT for all branches and end users of
software
Internal Process Increase accuracy
of Estimates
1. E0/E1 Estimate Variance Delta <20%/spr • Measure and monitor estimates every sprint, take active
role in reducing variance
On Time Project
Delivery
1. Velocity & Std. Deviation
2. Drag factor
3. Avg Project Request Cycle Time - Requested
4. Avg Project Request Cycle Time - Scheduled
5. Sprint & Release Burndown performance trend
deviation
6. Customer Satisfaction –CSAT
7. Avg SPI – Schedule Performance Index
1. Varies/spr
2. <5%/spr
3. #prr/days
4. #prs/spr
5. <10%
6. >6/qtr
7. TBD
• Ensure operational measures are collected and collated
every sprint, by every sprint team.
• Ensure sprint and release burndowns are posted daily
(hours for teams, story points for everyone)
• Ensure CSAT surveys are created and part of goals
• PM to help teams track SPI during the release
Decrease Defect
RFCs in
Production
1. Defects/Story Point
2. Unit Test Coverage
3. System Test Coverage
4. UAT Defects Found
5. Running Tested Features
1. 0
2. >90%
3. >90%
4. 0
5. >90%
• Ensure consistent defect management across CRP and
INC test teams.
• Measure coverage every sprint
• Measure running tested features
Increase Audit
Compliance %
1. PQA Compliance 1. >90% • Educate teams about compliance, SM to help ensure
compliance
Increase % of
agreed scope
1. Story de-scoping index
2. User Story Volatility
1. <10%
2. <5%
• IT and Business measure needed. Indication of
partnership. Ensure collection and review.
Learning and
Growth
Enable Agile
Transformation
1. Increase Agile Utilization 1. >25%/qtr • Transformation team proactively working the roadmap
to work toward 100% (of goal) participation.
Enable People &
Culture
1. Increase Ace Participation
((people/events)/month)
1. >33% • Define and formalize the ACE program and participation
opportunities and guidelines.
55
Key Agile Metrics
Measurement Frequency Target Notes
E0/E1 EV Delta Sprint <20% (E1 – E0/E1)*100
Velocity & Std. Deviation Sprint, Release varies varies by team
Drag factor Sprint, Release <5% (Actual Effort in story pts unplanned / velocity )
Avg Project Request Cycle Time - Requested Sprint, Release varies
days, measure end to end time from the time the request was submitted by the business to
the time it goes live in production. Alternatively, can measure the "request to scheduled"
cycle time and that can be added to the "scheduled to production" cycle time (below).
Value range will vary by request type (maint, s/m/l project), but also want average of all.
Avg Project Request Cycle Time - Scheduled Sprint, Release varies
days, measure end to end time from the time the request was scheduled by the business to
the time it goes live in production. Value range will vary by request type (maint, s/m/l
project), but also want average of all.
Sprint & Release Burndown Daily varies varies by team
Customer Satisfaction -CSAT Sprint >6
Implement for all groups (dev, support, biz functions, etc). Low CSAT indicate less
collaboration and potential increase in cycle time and/or duration. Also apps to Scope
Defects/Story Point Sprint varies
Unit Test Coverage Sprint >90%
System Test Coverage Sprint >90%
UAT Defects Found Sprint 0
Harder target due to Agile structure and PO involvement. New code going through UAT
should have 0 defects.
Running Tested Features Sprint 100%
Running Tested Features. Cumulative number of tests that are running for tested (non-
broken) features. Drives performance to ensure running code and tested code. Should
increase steadily on from the first sprint w/tests.
Story de-scoping index Sprint >10% (stories descoped / stories planned )
User Story Volatility <5%
((Story pts Descoped + Story pts Added + Story pts Modified)/ Story pts Originally Planned) *
100). This is important for helping track business activities in relation to changing scope.
Scope can slip due to development issues, but it also can slip do to a lack of focus and
prioritization and changing mindsets on the part of the business. Creates accountability on
both sides of the house.
Total Earned Value Sprint varies
Sum Total of earned value of stories completed. The pre-requisite of this approach is to
have story values assigned as part of the demand and prioritization process. Should be
tracked by the business.
Agile Utilization Month
as per
roadmap
Deliver competitive business value, cost optimization, improved compliance, and strategic
business alignment. (% Agile hrs/% total hrs)
Get Involved - ACE Participation Sprint >30% (% of people involved in some initiative)

More Related Content

What's hot

Agile flightpath
Agile flightpathAgile flightpath
Agile flightpath
Vishweshwar Hegde
 
Agile Transformation at Scale
Agile Transformation at ScaleAgile Transformation at Scale
Agile Transformation at Scale
ITSM Academy, Inc.
 
Ray Windless Working Overview Oct 10
Ray Windless Working Overview Oct 10Ray Windless Working Overview Oct 10
Ray Windless Working Overview Oct 10
eventwithme
 
Successful Agile Transformation - The NCS Story
Successful Agile Transformation - The NCS StorySuccessful Agile Transformation - The NCS Story
Successful Agile Transformation - The NCS Story
NUS-ISS
 
Conducting 'meaningful' retrospection meetings
Conducting 'meaningful' retrospection meetingsConducting 'meaningful' retrospection meetings
Conducting 'meaningful' retrospection meetings
Rahul Sudame
 
Take Agile to Next Level
Take Agile to Next LevelTake Agile to Next Level
Take Agile to Next Level
Coffee Talk
 
Project Management to Enterprise Agile Product Delivery
Project Management to Enterprise Agile Product DeliveryProject Management to Enterprise Agile Product Delivery
Project Management to Enterprise Agile Product Delivery
LeadingAgile
 
Agile Test Transformation
Agile Test TransformationAgile Test Transformation
Agile Test Transformation
Subrahmaniam S.R.V
 
Product Owner Team - Agile Day Atlanta 2015
Product Owner Team - Agile Day Atlanta 2015Product Owner Team - Agile Day Atlanta 2015
Product Owner Team - Agile Day Atlanta 2015
LeadingAgile
 
Scrum vs SAFe | Differences Between Scrum and Scaled Agile Framework | Edureka
Scrum vs SAFe | Differences Between Scrum and Scaled Agile Framework | EdurekaScrum vs SAFe | Differences Between Scrum and Scaled Agile Framework | Edureka
Scrum vs SAFe | Differences Between Scrum and Scaled Agile Framework | Edureka
Edureka!
 
Deloitte lean agile state of the nation
Deloitte lean   agile state of the nationDeloitte lean   agile state of the nation
Deloitte lean agile state of the nation
Alexis Hui
 
Scaling agile scrum practices 2.0
Scaling agile   scrum practices 2.0Scaling agile   scrum practices 2.0
Scaling agile scrum practices 2.0
Reedy Feggins Jr
 
Getting Started With Agile
Getting Started With AgileGetting Started With Agile
Getting Started With Agile
Mike Cottmeyer
 
Agile transformation Explanined
Agile transformation ExplaninedAgile transformation Explanined
Agile transformation Explanined
LeadingAgile
 
Agile IT Operatinos - Getting to Daily Releases
Agile IT Operatinos - Getting to Daily ReleasesAgile IT Operatinos - Getting to Daily Releases
Agile IT Operatinos - Getting to Daily Releases
LeadingAgile
 
Agile Network India | Disciplined Agile Through Case Study | Nagaraja Gundappa
Agile Network India | Disciplined Agile Through Case Study | Nagaraja GundappaAgile Network India | Disciplined Agile Through Case Study | Nagaraja Gundappa
Agile Network India | Disciplined Agile Through Case Study | Nagaraja Gundappa
AgileNetwork
 
Agile Transformation
Agile TransformationAgile Transformation
Agile Transformation
Anthony Crabtree
 
Agile Transformation
Agile TransformationAgile Transformation
Agile Transformation
Max Carlin
 
Lean Agile Center of Excellence - Agile2017 Talk
Lean Agile Center of Excellence - Agile2017 TalkLean Agile Center of Excellence - Agile2017 Talk
Lean Agile Center of Excellence - Agile2017 Talk
Deema Dajani
 
7 things we do for our agile transformation at scale - Agile Cambridge
7 things we do for our agile transformation at scale - Agile Cambridge7 things we do for our agile transformation at scale - Agile Cambridge
7 things we do for our agile transformation at scale - Agile Cambridge
Jérôme Froville
 

What's hot (20)

Agile flightpath
Agile flightpathAgile flightpath
Agile flightpath
 
Agile Transformation at Scale
Agile Transformation at ScaleAgile Transformation at Scale
Agile Transformation at Scale
 
Ray Windless Working Overview Oct 10
Ray Windless Working Overview Oct 10Ray Windless Working Overview Oct 10
Ray Windless Working Overview Oct 10
 
Successful Agile Transformation - The NCS Story
Successful Agile Transformation - The NCS StorySuccessful Agile Transformation - The NCS Story
Successful Agile Transformation - The NCS Story
 
Conducting 'meaningful' retrospection meetings
Conducting 'meaningful' retrospection meetingsConducting 'meaningful' retrospection meetings
Conducting 'meaningful' retrospection meetings
 
Take Agile to Next Level
Take Agile to Next LevelTake Agile to Next Level
Take Agile to Next Level
 
Project Management to Enterprise Agile Product Delivery
Project Management to Enterprise Agile Product DeliveryProject Management to Enterprise Agile Product Delivery
Project Management to Enterprise Agile Product Delivery
 
Agile Test Transformation
Agile Test TransformationAgile Test Transformation
Agile Test Transformation
 
Product Owner Team - Agile Day Atlanta 2015
Product Owner Team - Agile Day Atlanta 2015Product Owner Team - Agile Day Atlanta 2015
Product Owner Team - Agile Day Atlanta 2015
 
Scrum vs SAFe | Differences Between Scrum and Scaled Agile Framework | Edureka
Scrum vs SAFe | Differences Between Scrum and Scaled Agile Framework | EdurekaScrum vs SAFe | Differences Between Scrum and Scaled Agile Framework | Edureka
Scrum vs SAFe | Differences Between Scrum and Scaled Agile Framework | Edureka
 
Deloitte lean agile state of the nation
Deloitte lean   agile state of the nationDeloitte lean   agile state of the nation
Deloitte lean agile state of the nation
 
Scaling agile scrum practices 2.0
Scaling agile   scrum practices 2.0Scaling agile   scrum practices 2.0
Scaling agile scrum practices 2.0
 
Getting Started With Agile
Getting Started With AgileGetting Started With Agile
Getting Started With Agile
 
Agile transformation Explanined
Agile transformation ExplaninedAgile transformation Explanined
Agile transformation Explanined
 
Agile IT Operatinos - Getting to Daily Releases
Agile IT Operatinos - Getting to Daily ReleasesAgile IT Operatinos - Getting to Daily Releases
Agile IT Operatinos - Getting to Daily Releases
 
Agile Network India | Disciplined Agile Through Case Study | Nagaraja Gundappa
Agile Network India | Disciplined Agile Through Case Study | Nagaraja GundappaAgile Network India | Disciplined Agile Through Case Study | Nagaraja Gundappa
Agile Network India | Disciplined Agile Through Case Study | Nagaraja Gundappa
 
Agile Transformation
Agile TransformationAgile Transformation
Agile Transformation
 
Agile Transformation
Agile TransformationAgile Transformation
Agile Transformation
 
Lean Agile Center of Excellence - Agile2017 Talk
Lean Agile Center of Excellence - Agile2017 TalkLean Agile Center of Excellence - Agile2017 Talk
Lean Agile Center of Excellence - Agile2017 Talk
 
7 things we do for our agile transformation at scale - Agile Cambridge
7 things we do for our agile transformation at scale - Agile Cambridge7 things we do for our agile transformation at scale - Agile Cambridge
7 things we do for our agile transformation at scale - Agile Cambridge
 

Similar to Agile transformationatscale

Agile Introduction
Agile IntroductionAgile Introduction
Agile Introduction
Guy Winterbotham CSM,PMP
 
Scaling agile. Agile across the enterprise
Scaling agile. Agile across the enterpriseScaling agile. Agile across the enterprise
Scaling agile. Agile across the enterprise
Darren Wilmshurst
 
cPrime Agile Enterprise Transformation
cPrime Agile Enterprise TransformationcPrime Agile Enterprise Transformation
cPrime Agile Enterprise Transformation
Cprime
 
Scrum_Blr 11th meet up 13 dec-2014 - Introduction to SAFe - Nagesh_Sharma
Scrum_Blr 11th meet up 13 dec-2014 - Introduction to SAFe - Nagesh_SharmaScrum_Blr 11th meet up 13 dec-2014 - Introduction to SAFe - Nagesh_Sharma
Scrum_Blr 11th meet up 13 dec-2014 - Introduction to SAFe - Nagesh_Sharma
Scrum Bangalore
 
Agile project management using scrum
Agile project management using scrumAgile project management using scrum
Agile project management using scrum
PrudentialSolutions
 
A Practical Guide to Scaling Agile
A Practical Guide to Scaling AgileA Practical Guide to Scaling Agile
A Practical Guide to Scaling Agile
Mariya Breyter
 
Scaling lean agile agile prage 2014 (armani)
Scaling lean agile   agile prage 2014 (armani)Scaling lean agile   agile prage 2014 (armani)
Scaling lean agile agile prage 2014 (armani)
Fabio Armani
 
Solit 2014, Agile ValueTeam, учимся понимать Scrum, Семенченко Антон
Solit 2014, Agile ValueTeam, учимся понимать Scrum, Семенченко АнтонSolit 2014, Agile ValueTeam, учимся понимать Scrum, Семенченко Антон
Solit 2014, Agile ValueTeam, учимся понимать Scrum, Семенченко Антон
solit
 
NetCom Learning : How to Improve Business Processes using Agile
NetCom Learning : How to Improve Business Processes using AgileNetCom Learning : How to Improve Business Processes using Agile
NetCom Learning : How to Improve Business Processes using Agile
Swati Chhabra
 
Scrum Bangalore 14th MeetUp 05 September 2015 - Scaling Agile - Saikat Das - ...
Scrum Bangalore 14th MeetUp 05 September 2015 - Scaling Agile - Saikat Das - ...Scrum Bangalore 14th MeetUp 05 September 2015 - Scaling Agile - Saikat Das - ...
Scrum Bangalore 14th MeetUp 05 September 2015 - Scaling Agile - Saikat Das - ...
Scrum Bangalore
 
Introduction to Enterprise Agile Frameworks
Introduction to Enterprise Agile FrameworksIntroduction to Enterprise Agile Frameworks
Introduction to Enterprise Agile Frameworks
Mehul Kapadia
 
An approach to scaling Agile in Mid size Enterprise Application Stack/ Products
An approach to scaling Agile in Mid size Enterprise Application Stack/ Products An approach to scaling Agile in Mid size Enterprise Application Stack/ Products
An approach to scaling Agile in Mid size Enterprise Application Stack/ Products
Saikat Das - CSP, SAFe Agilist, ICP, DAD-Yellow Belt
 
Five Steps to a More Agile Organization
Five Steps to a More Agile OrganizationFive Steps to a More Agile Organization
Five Steps to a More Agile Organization
LitheSpeed
 
The Agile Method and AGILE ISD; how to use each to improve your training program
The Agile Method and AGILE ISD; how to use each to improve your training programThe Agile Method and AGILE ISD; how to use each to improve your training program
The Agile Method and AGILE ISD; how to use each to improve your training program
Christopher King
 
How to become a great DevOps Leader, an ITSM Academy Webinar
How to become a great DevOps Leader, an ITSM Academy WebinarHow to become a great DevOps Leader, an ITSM Academy Webinar
How to become a great DevOps Leader, an ITSM Academy Webinar
ITSM Academy, Inc.
 
Agile = scrum = no Project Managers!
Agile = scrum = no Project Managers!Agile = scrum = no Project Managers!
Agile = scrum = no Project Managers!
Darren Wilmshurst
 
Session 0 role of leadership in agile v18
Session 0 role of leadership in agile v18Session 0 role of leadership in agile v18
Session 0 role of leadership in agile v18
Ravi Tadwalkar
 
Principle 11 needs to go! by Ken France at #AgileIndia2019
Principle 11 needs to go! by Ken France at #AgileIndia2019Principle 11 needs to go! by Ken France at #AgileIndia2019
Principle 11 needs to go! by Ken France at #AgileIndia2019
Agile India
 
The Five Phases of Agile Maturity (Part 3): Phase 5
The Five Phases of Agile Maturity (Part 3): Phase 5The Five Phases of Agile Maturity (Part 3): Phase 5
The Five Phases of Agile Maturity (Part 3): Phase 5
Cprime
 
State of Agile 2017
State of Agile 2017State of Agile 2017
State of Agile 2017
Tze Chin Tang
 

Similar to Agile transformationatscale (20)

Agile Introduction
Agile IntroductionAgile Introduction
Agile Introduction
 
Scaling agile. Agile across the enterprise
Scaling agile. Agile across the enterpriseScaling agile. Agile across the enterprise
Scaling agile. Agile across the enterprise
 
cPrime Agile Enterprise Transformation
cPrime Agile Enterprise TransformationcPrime Agile Enterprise Transformation
cPrime Agile Enterprise Transformation
 
Scrum_Blr 11th meet up 13 dec-2014 - Introduction to SAFe - Nagesh_Sharma
Scrum_Blr 11th meet up 13 dec-2014 - Introduction to SAFe - Nagesh_SharmaScrum_Blr 11th meet up 13 dec-2014 - Introduction to SAFe - Nagesh_Sharma
Scrum_Blr 11th meet up 13 dec-2014 - Introduction to SAFe - Nagesh_Sharma
 
Agile project management using scrum
Agile project management using scrumAgile project management using scrum
Agile project management using scrum
 
A Practical Guide to Scaling Agile
A Practical Guide to Scaling AgileA Practical Guide to Scaling Agile
A Practical Guide to Scaling Agile
 
Scaling lean agile agile prage 2014 (armani)
Scaling lean agile   agile prage 2014 (armani)Scaling lean agile   agile prage 2014 (armani)
Scaling lean agile agile prage 2014 (armani)
 
Solit 2014, Agile ValueTeam, учимся понимать Scrum, Семенченко Антон
Solit 2014, Agile ValueTeam, учимся понимать Scrum, Семенченко АнтонSolit 2014, Agile ValueTeam, учимся понимать Scrum, Семенченко Антон
Solit 2014, Agile ValueTeam, учимся понимать Scrum, Семенченко Антон
 
NetCom Learning : How to Improve Business Processes using Agile
NetCom Learning : How to Improve Business Processes using AgileNetCom Learning : How to Improve Business Processes using Agile
NetCom Learning : How to Improve Business Processes using Agile
 
Scrum Bangalore 14th MeetUp 05 September 2015 - Scaling Agile - Saikat Das - ...
Scrum Bangalore 14th MeetUp 05 September 2015 - Scaling Agile - Saikat Das - ...Scrum Bangalore 14th MeetUp 05 September 2015 - Scaling Agile - Saikat Das - ...
Scrum Bangalore 14th MeetUp 05 September 2015 - Scaling Agile - Saikat Das - ...
 
Introduction to Enterprise Agile Frameworks
Introduction to Enterprise Agile FrameworksIntroduction to Enterprise Agile Frameworks
Introduction to Enterprise Agile Frameworks
 
An approach to scaling Agile in Mid size Enterprise Application Stack/ Products
An approach to scaling Agile in Mid size Enterprise Application Stack/ Products An approach to scaling Agile in Mid size Enterprise Application Stack/ Products
An approach to scaling Agile in Mid size Enterprise Application Stack/ Products
 
Five Steps to a More Agile Organization
Five Steps to a More Agile OrganizationFive Steps to a More Agile Organization
Five Steps to a More Agile Organization
 
The Agile Method and AGILE ISD; how to use each to improve your training program
The Agile Method and AGILE ISD; how to use each to improve your training programThe Agile Method and AGILE ISD; how to use each to improve your training program
The Agile Method and AGILE ISD; how to use each to improve your training program
 
How to become a great DevOps Leader, an ITSM Academy Webinar
How to become a great DevOps Leader, an ITSM Academy WebinarHow to become a great DevOps Leader, an ITSM Academy Webinar
How to become a great DevOps Leader, an ITSM Academy Webinar
 
Agile = scrum = no Project Managers!
Agile = scrum = no Project Managers!Agile = scrum = no Project Managers!
Agile = scrum = no Project Managers!
 
Session 0 role of leadership in agile v18
Session 0 role of leadership in agile v18Session 0 role of leadership in agile v18
Session 0 role of leadership in agile v18
 
Principle 11 needs to go! by Ken France at #AgileIndia2019
Principle 11 needs to go! by Ken France at #AgileIndia2019Principle 11 needs to go! by Ken France at #AgileIndia2019
Principle 11 needs to go! by Ken France at #AgileIndia2019
 
The Five Phases of Agile Maturity (Part 3): Phase 5
The Five Phases of Agile Maturity (Part 3): Phase 5The Five Phases of Agile Maturity (Part 3): Phase 5
The Five Phases of Agile Maturity (Part 3): Phase 5
 
State of Agile 2017
State of Agile 2017State of Agile 2017
State of Agile 2017
 

Recently uploaded

How to Install Theme in the Odoo 17 ERP
How to  Install Theme in the Odoo 17 ERPHow to  Install Theme in the Odoo 17 ERP
How to Install Theme in the Odoo 17 ERP
Celine George
 
No, it's not a robot: prompt writing for investigative journalism
No, it's not a robot: prompt writing for investigative journalismNo, it's not a robot: prompt writing for investigative journalism
No, it's not a robot: prompt writing for investigative journalism
Paul Bradshaw
 
The basics of sentences session 10pptx.pptx
The basics of sentences session 10pptx.pptxThe basics of sentences session 10pptx.pptx
The basics of sentences session 10pptx.pptx
heathfieldcps1
 
ENGLISH-7-CURRICULUM MAP- MATATAG CURRICULUM
ENGLISH-7-CURRICULUM MAP- MATATAG CURRICULUMENGLISH-7-CURRICULUM MAP- MATATAG CURRICULUM
ENGLISH-7-CURRICULUM MAP- MATATAG CURRICULUM
HappieMontevirgenCas
 
How to Handle the Separate Discount Account on Invoice in Odoo 17
How to Handle the Separate Discount Account on Invoice in Odoo 17How to Handle the Separate Discount Account on Invoice in Odoo 17
How to Handle the Separate Discount Account on Invoice in Odoo 17
Celine George
 
Is Email Marketing Really Effective In 2024?
Is Email Marketing Really Effective In 2024?Is Email Marketing Really Effective In 2024?
Is Email Marketing Really Effective In 2024?
Rakesh Jalan
 
The Jewish Trinity : Sabbath,Shekinah and Sanctuary 4.pdf
The Jewish Trinity : Sabbath,Shekinah and Sanctuary 4.pdfThe Jewish Trinity : Sabbath,Shekinah and Sanctuary 4.pdf
The Jewish Trinity : Sabbath,Shekinah and Sanctuary 4.pdf
JackieSparrow3
 
Ardra Nakshatra (आर्द्रा): Understanding its Effects and Remedies
Ardra Nakshatra (आर्द्रा): Understanding its Effects and RemediesArdra Nakshatra (आर्द्रा): Understanding its Effects and Remedies
Ardra Nakshatra (आर्द्रा): Understanding its Effects and Remedies
Astro Pathshala
 
L1 L2- NLC PPT for Grade 10 intervention
L1 L2- NLC PPT for Grade 10 interventionL1 L2- NLC PPT for Grade 10 intervention
L1 L2- NLC PPT for Grade 10 intervention
RHODAJANEAURESTILA
 
AI Risk Management: ISO/IEC 42001, the EU AI Act, and ISO/IEC 23894
AI Risk Management: ISO/IEC 42001, the EU AI Act, and ISO/IEC 23894AI Risk Management: ISO/IEC 42001, the EU AI Act, and ISO/IEC 23894
AI Risk Management: ISO/IEC 42001, the EU AI Act, and ISO/IEC 23894
PECB
 
Understanding and Interpreting Teachers’ TPACK for Teaching Multimodalities i...
Understanding and Interpreting Teachers’ TPACK for Teaching Multimodalities i...Understanding and Interpreting Teachers’ TPACK for Teaching Multimodalities i...
Understanding and Interpreting Teachers’ TPACK for Teaching Multimodalities i...
Neny Isharyanti
 
Views in Odoo - Advanced Views - Pivot View in Odoo 17
Views in Odoo - Advanced Views - Pivot View in Odoo 17Views in Odoo - Advanced Views - Pivot View in Odoo 17
Views in Odoo - Advanced Views - Pivot View in Odoo 17
Celine George
 
Credit limit improvement system in odoo 17
Credit limit improvement system in odoo 17Credit limit improvement system in odoo 17
Credit limit improvement system in odoo 17
Celine George
 
Bedok NEWater Photostory - COM322 Assessment (Story 2)
Bedok NEWater Photostory - COM322 Assessment (Story 2)Bedok NEWater Photostory - COM322 Assessment (Story 2)
Bedok NEWater Photostory - COM322 Assessment (Story 2)
Liyana Rozaini
 
How to Show Sample Data in Tree and Kanban View in Odoo 17
How to Show Sample Data in Tree and Kanban View in Odoo 17How to Show Sample Data in Tree and Kanban View in Odoo 17
How to Show Sample Data in Tree and Kanban View in Odoo 17
Celine George
 
Unlocking Educational Synergy-DIKSHA & Google Classroom.pptx
Unlocking Educational Synergy-DIKSHA & Google Classroom.pptxUnlocking Educational Synergy-DIKSHA & Google Classroom.pptx
Unlocking Educational Synergy-DIKSHA & Google Classroom.pptx
bipin95
 
eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
siemaillard
 
BRIGADA ESKWELA OPENING PROGRAM KICK OFF.pptx
BRIGADA ESKWELA OPENING PROGRAM KICK OFF.pptxBRIGADA ESKWELA OPENING PROGRAM KICK OFF.pptx
BRIGADA ESKWELA OPENING PROGRAM KICK OFF.pptx
kambal1234567890
 
Book Allied Health Sciences kmu MCQs.docx
Book Allied Health Sciences kmu MCQs.docxBook Allied Health Sciences kmu MCQs.docx
Book Allied Health Sciences kmu MCQs.docx
drtech3715
 

Recently uploaded (20)

How to Install Theme in the Odoo 17 ERP
How to  Install Theme in the Odoo 17 ERPHow to  Install Theme in the Odoo 17 ERP
How to Install Theme in the Odoo 17 ERP
 
No, it's not a robot: prompt writing for investigative journalism
No, it's not a robot: prompt writing for investigative journalismNo, it's not a robot: prompt writing for investigative journalism
No, it's not a robot: prompt writing for investigative journalism
 
The basics of sentences session 10pptx.pptx
The basics of sentences session 10pptx.pptxThe basics of sentences session 10pptx.pptx
The basics of sentences session 10pptx.pptx
 
ENGLISH-7-CURRICULUM MAP- MATATAG CURRICULUM
ENGLISH-7-CURRICULUM MAP- MATATAG CURRICULUMENGLISH-7-CURRICULUM MAP- MATATAG CURRICULUM
ENGLISH-7-CURRICULUM MAP- MATATAG CURRICULUM
 
How to Handle the Separate Discount Account on Invoice in Odoo 17
How to Handle the Separate Discount Account on Invoice in Odoo 17How to Handle the Separate Discount Account on Invoice in Odoo 17
How to Handle the Separate Discount Account on Invoice in Odoo 17
 
Is Email Marketing Really Effective In 2024?
Is Email Marketing Really Effective In 2024?Is Email Marketing Really Effective In 2024?
Is Email Marketing Really Effective In 2024?
 
The Jewish Trinity : Sabbath,Shekinah and Sanctuary 4.pdf
The Jewish Trinity : Sabbath,Shekinah and Sanctuary 4.pdfThe Jewish Trinity : Sabbath,Shekinah and Sanctuary 4.pdf
The Jewish Trinity : Sabbath,Shekinah and Sanctuary 4.pdf
 
Ardra Nakshatra (आर्द्रा): Understanding its Effects and Remedies
Ardra Nakshatra (आर्द्रा): Understanding its Effects and RemediesArdra Nakshatra (आर्द्रा): Understanding its Effects and Remedies
Ardra Nakshatra (आर्द्रा): Understanding its Effects and Remedies
 
L1 L2- NLC PPT for Grade 10 intervention
L1 L2- NLC PPT for Grade 10 interventionL1 L2- NLC PPT for Grade 10 intervention
L1 L2- NLC PPT for Grade 10 intervention
 
AI Risk Management: ISO/IEC 42001, the EU AI Act, and ISO/IEC 23894
AI Risk Management: ISO/IEC 42001, the EU AI Act, and ISO/IEC 23894AI Risk Management: ISO/IEC 42001, the EU AI Act, and ISO/IEC 23894
AI Risk Management: ISO/IEC 42001, the EU AI Act, and ISO/IEC 23894
 
Understanding and Interpreting Teachers’ TPACK for Teaching Multimodalities i...
Understanding and Interpreting Teachers’ TPACK for Teaching Multimodalities i...Understanding and Interpreting Teachers’ TPACK for Teaching Multimodalities i...
Understanding and Interpreting Teachers’ TPACK for Teaching Multimodalities i...
 
Views in Odoo - Advanced Views - Pivot View in Odoo 17
Views in Odoo - Advanced Views - Pivot View in Odoo 17Views in Odoo - Advanced Views - Pivot View in Odoo 17
Views in Odoo - Advanced Views - Pivot View in Odoo 17
 
Credit limit improvement system in odoo 17
Credit limit improvement system in odoo 17Credit limit improvement system in odoo 17
Credit limit improvement system in odoo 17
 
Bedok NEWater Photostory - COM322 Assessment (Story 2)
Bedok NEWater Photostory - COM322 Assessment (Story 2)Bedok NEWater Photostory - COM322 Assessment (Story 2)
Bedok NEWater Photostory - COM322 Assessment (Story 2)
 
How to Show Sample Data in Tree and Kanban View in Odoo 17
How to Show Sample Data in Tree and Kanban View in Odoo 17How to Show Sample Data in Tree and Kanban View in Odoo 17
How to Show Sample Data in Tree and Kanban View in Odoo 17
 
Unlocking Educational Synergy-DIKSHA & Google Classroom.pptx
Unlocking Educational Synergy-DIKSHA & Google Classroom.pptxUnlocking Educational Synergy-DIKSHA & Google Classroom.pptx
Unlocking Educational Synergy-DIKSHA & Google Classroom.pptx
 
“A NOSSA CA(U)SA”. .
“A NOSSA CA(U)SA”.                      .“A NOSSA CA(U)SA”.                      .
“A NOSSA CA(U)SA”. .
 
eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
 
BRIGADA ESKWELA OPENING PROGRAM KICK OFF.pptx
BRIGADA ESKWELA OPENING PROGRAM KICK OFF.pptxBRIGADA ESKWELA OPENING PROGRAM KICK OFF.pptx
BRIGADA ESKWELA OPENING PROGRAM KICK OFF.pptx
 
Book Allied Health Sciences kmu MCQs.docx
Book Allied Health Sciences kmu MCQs.docxBook Allied Health Sciences kmu MCQs.docx
Book Allied Health Sciences kmu MCQs.docx
 

Agile transformationatscale

  • 1. 1 Prepared By: Application Development Agile Transformation at Scale Gail Ferreira, PhD, CSP, SPC, LSSBB, PMP Lean Agile Coach & Practice Leader drgail.Ferreira@gmail.com
  • 3. 3 Agenda Background The Culture of Change Building Innovative Products Transformation at Scale 3 Agenda
  • 4. 5 “…the ability to both create and respond to change in order to profit in a turbulent business environment.” - Jim Highsmith 5 Definition of Agile
  • 5. 66 The Culture of Change 1. Organizational structure is about how you create teams and organize them 2. Agile practice is about the methods and tools you choose to introduce 3. People and culture is about changing the hearts and minds of the organization - All three aspects are essential to sustain agility of any kind within the organization.
  • 6. 99 The Culture of Transformational Change Agile Adoption is about the ‘Agile Doing’ side of the equation. Transformation is about changing the ‘Agile Being’ side of the equation. Long term results require both adoption and transformation to be successful. Culture is the #1 Challenge with Agile Transformation.
  • 7. 10 Culture + Infrastructure 10 Transformation at Scale + = Agile Transformation at Scale
  • 8. 11 Three main challenges in scaling teams: Coordinating work across teams Integrating work across teams Maintaining technical integrity of the system
  • 9. 12 • Scrum of Scrums (SoS) • Large Scale Scrum (LeSS) - Larman/Vodde • Scaled Agile Framework (SAFe) - Leffingwell • Spotify “model” (Tribes, Squads, Chapters & Guilds) – Kniberg • Scrum at Scale – Sutherland/Brown • Disciplined Agile Delivery (DAD) + Agility at Scale Ambler/Lines Scaling Approaches Each of the popular scaling approaches offers a certain value proposition, focus, options for implementation, cost implications and other attributes
  • 10. 13 Scrum of Scrums Scrum of scrums is a technique used to scale Scrum up to large groups (over a dozen people), consisting of dividing the groups into Agile teams of 5-10. Each daily scrum within a sub-team ends by designating one member as "ambassador" to participate in a daily meeting with ambassadors from other teams, called the Scrum of Scrums.
  • 11. 14 Craig Larman characterizes LeSS as: an organizational design based on ten LeSS Principles: 1. Large Scale Scrum is Scrum 2. Transparency 3. More with Less 4. Whole Product Focus 5. Customer Centric 6. Continuous Improvement 7. Lean Thinking 8. Systems Thinking 9. Empirical Process Control 10. Queueing Theory Insights – LeSS (Large Scale Scrum)
  • 12. 15
  • 13. 16 Example Requirement Area A Requirement Area B Requirement Area C Requirement Area D Overall Product Owner
  • 15. 18 Insights – SAFE … Scaled Agile Framework • Is applicable whenever at least a few hundred software practitioners are working cooperatively on related products and solutions • Has generated great amounts of interest from enterprises • Is becoming supported by a large number of Agile Tools • The SAFe “big picture” has 3 levels: portfolio, program, team • Relatively more prescriptive, pragmatic • More controversial • Evolving, growing, doing more types of training • Release Trains
  • 17. 20 Insights – Spotify … Spotify offers a culture-centric approach to Scaling Agile • Squads have end-to-end autonomy over their products • Loosely coupled, tightly aligned • Infrastructure • Client Applications • Features • Squads = Scrum Teams • Chapters = Competency Areas • Tribes = Lightweight matrix of squads and chapters • Guilds = Communities of Practice • Self-service, Open source model • Focus on enabling each other • Release Train
  • 18. 21 Insights – Scrum at Scale Reproducible Patterns 1.Modularity allows versatility. 2.Scrum is modular. 3.Deploying incrementally is modular. 4.Modularity supports a pattern library.
  • 19. 22
  • 20. 23 Insights – DAD DAD seeks to extend Scrum for enterprise scale challenges • People-first, learning-oriented hybrid agile approach • Risk-value delivery lifecycle and goal driven • Agility at scale is about explicitly addressing the challenges teams face in the real world • Promotes Enterprise Awareness • Key Differentiator – explicitly recognizes that Agile teams are governed
  • 21. 24 DAD supports a robust set of roles • Team Lead • Product Owner • Architecture Owner • Team Member • Stakeholder
  • 22. 25 Concept: the Agile 3C rhythm The coordinate-collaborate-conclude rhythm occurs at several levels on a disciplined agile delivery (DAD) project: Construction Construction Construction Release rhythm Iteration rhythm Daily rhythm Inception Transition Coordinate - Collaborate - Conclude Inception Inception Transition Transition
  • 23. 26 DAD Teams Are Enterprise Aware Disciplined Agilists: Work closely with enterprise groups Follow existing roadmaps where appropriate Leverage existing assets Enhance existing assets
  • 24. 27 Transformation at Scale A Step by Step approach towards Enterprise Agile Adoption Projects should be evaluated to determine their suitability for Agile.  Define Basic Agile Model for the organization. Agree on a high level adoption roadmap Identify Agile practices and prioritize Identify Pilots and assess for risks  Initial pilots Kick-off Introduce Agile best practices to the teams Train and Mentor for several sprints Refine Agile model based on the learning/feedback Identify Additional pilots Create roadmap  Group training Evangelize success Mentor pilot project Setup COE Establish enterprise architecture for tools Build mapping to Enterprise processes Establish Support model for Agile projects Align to organizational toll gates Audit processes Calendar zed training Tailoring and refactoring Multiple LOB for entire Enterprise
  • 25. 28 • Ensure Executive buy-in • Implement Scrum as a program / product management framework • Introduce Continuous Engineering practices • Small, incremental rollout is proposed • Identify pilot product to implement the agile principles and practices 28 Proposed steps for Rollout – Principles and Practices
  • 26. 29 Agile and Scrum trainings for the entire team Developers Testers Product Owner / Product Manager Scrum Master(s) Requirements writing (Stories, Use Cases) Estimation Techniques Relative Estimation Story points Planning Poker 29 Pilot Rollout & Trainings
  • 27. 30 Integrated & Collaborative Governance Line of Business Needs Compliance Needs Customer Needs ValueStream Product Definition Product Owner, Customer, Human Factors & Design, Training, Business Stakeholders, BAs STEERING DELIVERY Product Backlog Sprint Backlog Program Management Office Scrum Master, Project Manager, Architect, Deployment, Maintenance, Support, Infra Enterprise Backlog GOVERNANCE Agile Center of Excellence Scrum of Scrums Product Owners Scrum Masters RESULTS&IMPEDIMENTS VISION&RESOURCES
  • 28. 31 Alignment ValueStream Chief Product Owner Product Owner Business Stakeholder Enterprise Backlog Agile Teams Agile Teams Agile Teams Agile Teams Executive Steering • Enable Customer Participation • Provide Vision • Resolve Organizational Impediments & Risks • Provide Resources • Resolve Priority disputes • Product Owner able to represent decisions made with Stakeholders • Stakeholders voice is heard, differences resolved, vision clarified, priorities and value established • Represent the Customer and Business needs • Use Change Management Executive Backlog Product Backlog Sprint Backlog Business Stakeholder • Deliver Value • Partner w/Business Change Management Chief BA Chief UX Dev/Q A Lead Deploy Lead PMO Rep POs Product Definition Office Support Functions • Architect • Business Analyst • Development • QA • Deployment Business Stakeholder Product Owner Business Stakeholder Business Stakeholder Business Stakeholder Product Backlog
  • 29. 32 Establish Communication & Collaboration Mechanisms Keys to Effective Distributed Delivery • Onshore & Offshore Tech Leads • Offshore Customer Representatives • Periodic travel rotation for offshore resources • Good Agile PM tools • Automated Build/Continuous Integration • Overlapping hours and daily standups • Leveraging technology maximally • Leverage Coaching & Common Training • Whole teams offshore • Common Planning OFFSITE TEAM ORG ONSITE Shared Assets (Req, Code, Tests, etc) Agile PM Tools 90 DAYS Planning
  • 30. 33 Leverage Continuous Integration & Automation Continuous Integration Write Test Run Test See Failure Write Code Run Test See Success Test First Development Automation Regression Tests Functional Tests System/Performance Tests Automated Builds
  • 32. 41 How do we measure success of Agile teams? Process Measure Formula Process Metric Agile Maturity Index Agile Maturity Index at the end of every Sprint Customer Satisfaction Customer rating at the end of every Sprint Team Satisfaction Team satisfaction rating at the end of every Sprint Retrospective Action Items completed % of Retrospective items completed Automation capability % of Automation scripts / test scripts Requirement Change on Sprint – Discipline % of Requirement change within the Sprints
  • 33. 4242 Key Agile Metrics – Using IT Balanced Scorecard Balanced Scorecard Strategic Objectives Performance Measures Financial Compliance Improve Budget Performance 1. Time to Value 2. Cost of Value 3. Earned value / release Customer Value Increase Customer Satisfaction 1. Cycle time. 2. Customer Satisfaction ratings. Processes Project Delivery 1. Velocity 2. Avg project cycle time 3. Schedule performance index Decrease Defects 1. Defects 2. Unit Test Coverage 3. System Test Coverage 4. UAT Defects Found 5. Running tested features Learning and Growth Enable Agile Transformation 1. Increase Agile Utilization. 2. Build community of practice.
  • 34. 43 Better Decisions through Frequent Feedback Sample Metrics Process Measure Formula Velocity Actual Number of story points achieved in an iteration Drag factor Actual Effort (unplanned) / Capacity Iteration Defects No. of defects at the Iteration end / LOC Story de-scoping index Stories descoped / Stories planned Effort deviation (Actual effort – Planned effort) *100 / Planned effort Build success rate Builds passed / Total # of builds Automation & Test Coverage Unit test coverage, test case execution, etc Burn Down & Burn Up Charts Balanced Scorecard Financial Compliance Customer Value Automated Test Results Code Quality Customer Satisfaction Learning & Growth
  • 35. 44 • Financial Compliance • Customer Satisfaction • Automated Test Results • User Scenarios • Code Quality Measurement Data Logic Integration Interface User Scenario User Scenario User Scenario User Scenario MUST SHOULD WANT ProjectedActual = Ship it! Outcome based status as slices of user functionality. User Story User Story User Story User Story User Story User Story User Story User Story User Story User Story User Story User Story User Story User Story User Story User Story User Story User Story User Story User Story UserStoriesDelivered Time (Iterations) Code Quality • Extent of duplication • Cyclomatic complexity • Presence of large methods • Code encapsulation Qualification via Automation • Unit Testing • Integration Testing • Functional Testing • Automated regression • Maximum Coverage • Non-auto Exploratory Agile PMO Distinctions 1. Define progress in terms of business value. Focus on results instead of effort. 2. Burn up charts providing actual progress, cost incurred, and value achieved. 3. Meaningful measurement of the code assets 4. Automation for reduced burden and increased accuracy 5. Conduit for clearing impediments, ensuring collaboration, getting resources 6. Ensure alignment to strategic goals and value. ContinuousIntegration IntegratedMeasurement AutomationBalanced Scorecard Actual Progress (Value Delivered) 1 2 3 4 1 2 3 4
  • 37. 46 • Started with team level practices • Lots of attention early to team culture • Began engaging leaders on strategy and portfolio management • Currently integrating marketing, sales, and support Methods: Scrum of Scrums, Spotify Single Team / Single Product Sub 25 person product company and a start-up
  • 38. 47 • Program level first …established a PO team • Three tightly integrated Scrum teams • Defined the portfolio governance layer • Established the relationship between strategy and support • Modeled the overall value stream and wrapped up the Scrum process in a two-tiered Kanban Multi-Team / Single Product Sub 100 person product company. 10 years old and privately owned. Methods: LeSS, Scrum of Scrums, Spotify
  • 39. 48 • Started with a basic view of the portfolio layer • Portfolio level value stream mapping, RACI • Built out the program management layer with PO teams to develop a requirements management capability • Program level value stream mapping, RACI, introduced agile tooling • Introduced Scrum at the team level Multi-Team / Multi-Product Large multi-national organization. Scope is a 500 person development organization with 55 Scrum teams. Methods: SAFe, Scrum at Scale, LeSS, DAD
  • 40. 49 • Scrum teams by product / component. • Product owner teams established. • Portfolio level governance model. • Lean/TOC planning model. • Integration with a traditional PMO for metrics and monitoring. Product of Products Large multi-national company. Geographically dispersed. Products of products. Methods: SAFe, Scrum at Scale, LeSS, DAD
  • 42. 51 A Few Good Resources …
  • 43. 52 Links Disciplined Agile Delivery (DAD) + Agility at Scale – Ambler/Lines http://disciplinedagiledelivery.com Large Scale Scrum (LeSS) – Larman / Vodde http://www.craiglarman.com/wiki/index.php?title=Large-Scale_Scrum Scaled Agile Framework (SAFe) – Leffingwell http://scaledagileframework.com Scrum at Scale http://www.scruminc.com Spotify Model https://labs.spotify.com/2014/03/27/spotify-engineering-culture-part-1/
  • 44. 53 Links HyperGrowth Done Right - Lessons from the Man who Scaled Dropbox and Facebook http://firstround.com/review/Hyper-Growth-Done-Right-Lessons-From-the- Man-Who-Scaled-Engineering-at-Dropbox-and-Facebook/ Wisdom from Hypergrowth Companies http://www.startuplessonslearned.com/2013/10/wisdom-from-hyper- growth-companies.html
  • 45. 54 IT Balanced Scorecard – Agile Focus Strategy Map Strategic Objectives Performance Measures Targets Initiatives Financial Compliance Improve Project Budget Performance 1. Margin Contribution (or Revenue, or Cost, etc) 2. Earned Value/Release 3. Avg CPI – Cost Performance Index 4. Time to Value 1. TBD 2. TBD 3. 1 Month • Measure IT contribution to Revenue • Enable operations to release value every month to production • Reduce cycle time • Use business measures Customer Value Increase External CSAT 1. Customer Satisfaction –CSAT >6/qtr • Implement CSAT for all branches and end users of software Internal Process Increase accuracy of Estimates 1. E0/E1 Estimate Variance Delta <20%/spr • Measure and monitor estimates every sprint, take active role in reducing variance On Time Project Delivery 1. Velocity & Std. Deviation 2. Drag factor 3. Avg Project Request Cycle Time - Requested 4. Avg Project Request Cycle Time - Scheduled 5. Sprint & Release Burndown performance trend deviation 6. Customer Satisfaction –CSAT 7. Avg SPI – Schedule Performance Index 1. Varies/spr 2. <5%/spr 3. #prr/days 4. #prs/spr 5. <10% 6. >6/qtr 7. TBD • Ensure operational measures are collected and collated every sprint, by every sprint team. • Ensure sprint and release burndowns are posted daily (hours for teams, story points for everyone) • Ensure CSAT surveys are created and part of goals • PM to help teams track SPI during the release Decrease Defect RFCs in Production 1. Defects/Story Point 2. Unit Test Coverage 3. System Test Coverage 4. UAT Defects Found 5. Running Tested Features 1. 0 2. >90% 3. >90% 4. 0 5. >90% • Ensure consistent defect management across CRP and INC test teams. • Measure coverage every sprint • Measure running tested features Increase Audit Compliance % 1. PQA Compliance 1. >90% • Educate teams about compliance, SM to help ensure compliance Increase % of agreed scope 1. Story de-scoping index 2. User Story Volatility 1. <10% 2. <5% • IT and Business measure needed. Indication of partnership. Ensure collection and review. Learning and Growth Enable Agile Transformation 1. Increase Agile Utilization 1. >25%/qtr • Transformation team proactively working the roadmap to work toward 100% (of goal) participation. Enable People & Culture 1. Increase Ace Participation ((people/events)/month) 1. >33% • Define and formalize the ACE program and participation opportunities and guidelines.
  • 46. 55 Key Agile Metrics Measurement Frequency Target Notes E0/E1 EV Delta Sprint <20% (E1 – E0/E1)*100 Velocity & Std. Deviation Sprint, Release varies varies by team Drag factor Sprint, Release <5% (Actual Effort in story pts unplanned / velocity ) Avg Project Request Cycle Time - Requested Sprint, Release varies days, measure end to end time from the time the request was submitted by the business to the time it goes live in production. Alternatively, can measure the "request to scheduled" cycle time and that can be added to the "scheduled to production" cycle time (below). Value range will vary by request type (maint, s/m/l project), but also want average of all. Avg Project Request Cycle Time - Scheduled Sprint, Release varies days, measure end to end time from the time the request was scheduled by the business to the time it goes live in production. Value range will vary by request type (maint, s/m/l project), but also want average of all. Sprint & Release Burndown Daily varies varies by team Customer Satisfaction -CSAT Sprint >6 Implement for all groups (dev, support, biz functions, etc). Low CSAT indicate less collaboration and potential increase in cycle time and/or duration. Also apps to Scope Defects/Story Point Sprint varies Unit Test Coverage Sprint >90% System Test Coverage Sprint >90% UAT Defects Found Sprint 0 Harder target due to Agile structure and PO involvement. New code going through UAT should have 0 defects. Running Tested Features Sprint 100% Running Tested Features. Cumulative number of tests that are running for tested (non- broken) features. Drives performance to ensure running code and tested code. Should increase steadily on from the first sprint w/tests. Story de-scoping index Sprint >10% (stories descoped / stories planned ) User Story Volatility <5% ((Story pts Descoped + Story pts Added + Story pts Modified)/ Story pts Originally Planned) * 100). This is important for helping track business activities in relation to changing scope. Scope can slip due to development issues, but it also can slip do to a lack of focus and prioritization and changing mindsets on the part of the business. Creates accountability on both sides of the house. Total Earned Value Sprint varies Sum Total of earned value of stories completed. The pre-requisite of this approach is to have story values assigned as part of the demand and prioritization process. Should be tracked by the business. Agile Utilization Month as per roadmap Deliver competitive business value, cost optimization, improved compliance, and strategic business alignment. (% Agile hrs/% total hrs) Get Involved - ACE Participation Sprint >30% (% of people involved in some initiative)