This 9 step guide outlines how to build a successful website for a small business. The key steps are to 1) ensure the site is easy to navigate, loads quickly, and has clear landing pages; 2) research customers and competitors; 3) choose a clear call to action; 4) build trust with contact info, samples, and testimonials; 5) develop quality, updated content; 6) create marketing tools like email lists; 7) optimize the site for search engines; 8) link to relevant external sites; and 9) monitor site analytics and social media engagement. The overall goal is to drive the right traffic and convert visitors into customers or leads.