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How to respond to the ever-increasing demand for powerful and integrated solutions that support users'
needs across their digital workplace and beyond. Leveraging Office 365 means that you have access to
entirely new ways of building solutions faster than ever before. The best part? It's not just IT that can build
these great solutions!
BEYOND THE INTRANET: DIGITAL WORKPLACE APPS, SOLUTIONS & BOTS
Kanwal Khipple
SPEAKER | AUTHOR | SUPER GOOD LOOKING
KANWAL KHIPPLE, CEO
@kkhipple
bit.ly/linkedinkk
2014 2015
WHAT YOU HAVE TODAY
Ensuring you have a governance model in place to guide users what sites they should
create
Company
+
Hub Site
Team site Communication siteTeam site
Division
Team
INTRANET STRATEGY…
As an organization you need to ensure that you build a great foundation and focus on the
right areas
EMPLOYEE
ENGAGEMENT
GOVERNANCE`
CONTINUE INVESTING
INTEGRATION
CONVERSATION UI
CULTURE
What we are going to cover today
CONTINUE INVESTING
INTEGRATION
CONVERSATION UI
CULTURE
What we are going to cover today
DAY 0
We typically work so hard to get to the day of the launch, but what about after?
DAY 1?
What happens after the launch? Are employees engaged?
TEST, DON’T GUESS
capturing in-field feedback & usability testing
As we prepare to wireframe, what are some UX principles & best practices to keep in mind?
FOLLOWED COMMUNITIES
I want to be able to select and manage my followed communities so that I can view the
activities that are most relevant to me.
THEMES
Apply your brand within SharePoint
LEVERAGE THEME
Custom components should leverage user-applied themes
CREATE SITE DESIGNS
Leverage Powell Manager to create site designs in a few clicks
#1 Create a Site Design
• Navigate to the “Deploy” section
• Click on “Site Designs”. Then, click on the “Create a new
site design” button.
#2 Name your Site Design
• “[Your name] OOTB”
• (Optional) upload a preview image.
#3 Enable Tenant Deployment
• Check the “Deployed on tenant” property *
#4 Select a Site Template – Root Web
• Click ”Change Site Template”
• Select the site template you previously created
#5 Save your Site Design
ONBOARDING EXPERIENCE
Ensuring that users are following the communities that are relevant to them.
WELCOME TO THE NEW AND
IMPROVED Intranet!
Use the ‘Follow’ feature at the top of
Intranet’s sites to include news and
events from these sites in your view of
the homepage news and events.
Ok, I’m ready to start following…
BUILDING EXPERIENCES
Implementing an effective design that drives engagement and speaks to your brand
SHAREPOINT INVESTMENTS
Many organizations have invested quite a bit into the SharePoint framework
LEARN MORE
Announcing the General
Availability of SharePoint
Framework 1.8
INVEST ACROSS THE PLATFORM
Upgrade your solutions to reduce technical debt to enable consistent cross-product
experiences
ACCELERATE COLLABORATION
Powell 365 provides a set of functionalities to accelerate collaboration inside a
company
TEMPLATES & WEB PARTS
• FAQ
• Glossary
• Knowledge base
• News
• Projects
• Departments
• Communities
• User directory
• New employees
• Search…
TOP 3
investments for your intranets should continue after day 1
EVOLVE YOUR INTRANET
Based on feedback and/or Site Usage metrics you will want
to test different layouts and content
ENCOURAGE PERSONALIZATION
Leverage theme tokens to allow Hub Site or Site Owners to
personalize their spaces
INVEST ACROSS THE PLATFORM
Upgrade your solutions to reduce technical debt to enable
consistent cross-product experiences
CONTINUE INVESTING
INTEGRATION
CONVERSATION UI
CULTURE
What we are going to cover today
SIMPLE INTEGRATION STILL MATTERS…
When provisioning spaces connect them based on your IA and provisioning process. Example change
Outlook Conversations link to the Team. This is defaulted moving forward. 
Present
Linking is still a
reliable and
easy way to
integrate.
TIME TO VALUE FOR INTEGRATION…
When people want to see information in one place we would build, buy and implement
solutions. IT leads this and the approach takes time.
Build Business
Case
Secure Budget
(On Promise Of
Value)
Analyze Systems,
Needs &
Approach
Design Optimal
Solution
Build Solution
Test Solution (QA
& Then
Production)
Document
Deployment
Deploy Solution
(QA & Then
Production)
Deliver Value
Get Feedback
(Often As A
Separate Motion)
Past
TIME TO VALUE FOR INTEGRATION…
We optimize for MVP and iterative improvement today. Accelerating IT’s ability to
integrate faster and deliver value sooner.
PresentSecure Budget
(On Promise Of
Immediate Value)
Build Business
Case
TIME TO VALUE FOR INTEGRATION…
Arguably this is made much better by improvements in development patterns, as well as a
reduction in complexity of deployment/risks.
Present
Full Trust
Code
Web
Parts
Features
Event
Receivers
TIME TO VALUE FOR INTEGRATION…
Our traditional waterfall model, and model where we build based on server model
development takes longer and doesn’t maximize IT effect.
Past
Client Side
Web Parts
Cloud
Services
TIME TO VALUE FOR INTEGRATION…
The new model accelerates development considerably as we can deliver more
tailored value faster, and often avoid server side delays or complexity.
Present
TIME TO VALUE FOR INTEGRATION…
Now it doesn’t just need to be IT who is meeting integration needs. O365 Connectors,
Flow, Team Tabs, 3rd Party solutions, all accelerate time to value.
Present
TIME TO VALUE FOR INTEGRATION…
Microsoft Flow allows organizations and individuals to automate workflows that
integrate with existing SaaS services and business apps that users rely on today.
Present
TIME TO VALUE FOR INTEGRATION…
Now it doesn’t just need to be IT who is meeting integration needs.
Future
INTEGRATION CAN BE EASY…
Using the connectors built in, or by using a simple sync model you can connect systems and
reduce clicks, or tie processes/data together.
Present
Supported Via 3rd Party
MEET PRIYA, OUR CONTRIBUTOR
• Priya needs to coordinate onboarding for a
new employee
• She wants to have all departments involved
and coordinated to complete the onboarding
• The process should be repeatable and
automated for all onboardings.
Priya’s goal is to ensure employees have access to the latest and greatest information
to bring their full potential forward.
PRIYA STARTS THE ONBOARDING PROCESS
Captures new employee onboarding entry in a custom form
THE MANAGER REVIEWS AND APPROVES RIGHT
FROM THE EMAIL RECEIVED
An approval task is sent to Bryan’s new
manager, Alexa to confirm new employee
information is accurate and continue with the
process.
An approval request message is sent with new onboarding details for review
APPROVAL PROCESS BEHIND THE SCENES
An approval is sent to the supervisor to review onboarding request data
PRIYA WANTS TO ASSIGN ONBOARDING
TASKS
Once approved, we create the planner plan
TAKING AUTOMATION A STEP FURTHER
Working with user accounts to schedule training and send emails on schedule.
ONBOARDING WORK ASSIGNED ACROSS TEAMS
A new Microsoft Planner plan is created for onboarding Bryan.
PRIYA VISUALIZES ONBOARDING STATUS
Priya can visualize task completion by opening the planner plan for this
employee.
TAKING AUTOMATION EVEN FURTHER
Integrate your flow with other systems using over 250 standard connectors
Standard Connectors 3rd party Connectors Custom Connectors
ADP
Sage
DONATION MATCHING PROGRAM
Enabling citizen development empowers everyone to create small burst of innovation that
support them and their team
DONATION MATCHING PROGRAM
Enabling citizen development empowers everyone to create small burst of innovation that
support them and their team
1-DAY HACKATHON
Establishing a culture of failure is important for individuals and teams to grow.
CONTINUE INVESTING
INTEGRATION
CONVERSATION UI
CULTURE
What we are going to cover today
CONVERSATIONS ARE 24/7
Real time interactions improve adoption and engagement
NOTIFICATIONS
Mobile apps are simplifying the interactions and data that we need
SIMPLE INTERACTIONS
Chat apps (SMS, WhatsApp, WeChat, etc) have such a high adoption as it simplifies how we all
interact
OFFICE 365 ASSISTANT
Tenant administrators have access to the Office 365 assistant
WHO BOT
Leverage to tap in to organization-wide experts
BOT INTEGRATION
Microsoft Teams leverages Bots to simplify integration
QUICKLY ANSWER QUESTIONS FROM ANYWHERE
Surfacing relevant, company-approved information promptly, from anywhere.
MEET CARRIE, OUR CONNECTOR
• Carrie wants to provide a reservation for the
resident lounge to an employee while away from
her desk.
• Carrie needs to get additional information from an
Assistant Manager.
• Carrie needs to capture the employee information
and close the sale.
Carrie is a leasing consultant.
CARRIE FINDS RESIDENT LOUNGE
INFORMATION ON THE GO
Retrieve information in a central location
Finds Resident Lounge Information
Confirms room availability
CARRIE SEEKS HELP FROM OTHERS
Consult coworkers on the fly
Gets answers about local liquor laws
CARRIE PROVIDES FOLLOW-UP
INFORMATION
Easily integrate to provide key information from anywhere
BOTS & MORE…
Nearly 20% of companies have already deployed chatbots in the workplace, with an anticipated
57% by 2021. Our hubs need to be more intelligent/interactive.
CREATE YOUR OWN FAQ BOT
Creating a Bot for answering FAQs http://bit.ly/2ntjf5x
BUILD YOUR KNOWLEDGE BASE
Whether you are sourcing content from an existing list or building it from scratch, its
fairly easy to build a KB using QnA Maker - https://www.qnamaker.ai
IDENTIFY A GROUP
From supporting new employees getting onboarded to ensuring common HR
questions are handled, identify your key group
FLOW TO ANSWER TOP QNA
Build a simple Microsoft Flow that answers questions based on confidence
APPROVAL
If the confidence is lower than 70% then we can email to HR for approval
ORGANIZATIONAL CULTURE BOT
Helps companies to find out the employee engagement and retention by analyzing
employee sentiment.
• Give me the facts for client …
• Tell me the recent sales for client …
• Set up a new client for …
• Find me a parking spot.
• Find me petrol/a hotel/a print shop.
• Recommend a lunch location.
• Tell the client that I’m close.
• Give me the traffic alerts.
• Find me the best order for today’s
visits.
• Share this presentation with the
client.
• Add a reminder for one week.
• Check the stock levels of …
• Register a new sale.
• Record the mileage for this trip.
• How are my sales targets?
• Tell me the latest intranet news.
• What do I need to approve?
ORGANIZATIONAL BOT
When you are looking to implement a single bot experience across multiple
departments
INTRANET + BOTS
Integration of bots into your intranet
CONTINUE INVESTING
INTEGRATION
CONVERSATION UI
CULTURE
What we are going to cover today
TEAMS
Collaborate with your team to get work done
YAMMER
Communicate with all employees
FLOW
Automate simple business processes
POWERAPPS
Connect to your systems and interact with data
SHAREPOINT
Support how team’s collaborate and communicate across your digital workplace
POWELL HUB
FEATURES
• Integrate all corporate apps
• Target Content By Profile
• User Personalization
• Company Branding
• Notifications
• Usage Analytics
• Desktop/Web/Mobile
Access all your applications from a single window
POWELL HUB BOOKMARKS
FEATURES
• Track all your Application locations
for easy access.
• Multiple application locations
Access all your applications from a single window
WORKPLACE ANALYTICS
The more we work digitally the more what we do is captured. With AI improvements we
can better understand how to work better, smarter, and more optimally.
WORKPLACE ANALYTICS
The more we work digitally the more what we do is captured. With AI improvements
we can better understand how to work better, smarter, and more optimally.
BE AWARE OF MICROSOFT’S ROADMAP
Continually improving experiences, continuous rollout of new capabilities, continued
integration with more technologies, and much more. (https://roadmap.office.com)
COMMUNICATION
COLLABORATIONPRODUCTIVITY
Groups Teams
YOUR ROLE AS A PRODUCT MANAGER
• TIP follow the office 365 roadmap
(roadmap.office.com)
• TIP follow the techcommunity
(https://techcommunity.microsoft.com)
• TIP major release every 2 years
• TIP 4 minor releases every year
• TIP build a visual roadmap of product features
You managing a product not a set of projects
PRODUCT ROADMAP
As we unearth requests, we will align them based on priority and business value
CORE
COMPONENTS
CONTENTS
2018 Q1 Q2 Q3 Q4
R1 R2
OFFICE 365
BETA PILOT
TOP NAVIGATION
SOLUTION FRAMEWORK
INFORMATION ARCHITECTURE
OOTB BRANDING RESPONSIVE DESIGN
INFORMATION ARCHITECTURE
PAGE LAYOUTSHOME PAGE
TOP NAVIGATION
FOOTER
HERO SLIDER
EMPLOYEE SPOTLIGHT
STAFF DIRECTORY
RESPONSIVE DESIGN
SPOTLIGHT PAGES
SITE DESIGNS HUB SITES HOME SITES ???
DIGITAL WORKPLACE PLANNING…
Intranets
Extranets
Departmental Portals
Functional Areas
Project Group Sites
Team Group Sites
Enterprise Social Network
Document Management
Records Management
And much much more….
Intranet planning is a small part of your broader digital workplace planning.
CONTINUE INVESTING
INTEGRATION
CONVERSATION UI
CULTURE
What we are going to cover today
INVEST EFFECTIVELY
When building a custom components factor in OOTB experiences
COLLABORATION ISN’T EASY
Individual and group collaboration needs are diverse
ENGAGEMENT DRIVES INNOVATION
Enabling your champions and leaders to contribute
Give you guidance and recommendations to successfully plan and
implement an Office 365 Intranet http://office365intranets.com
DOWNLOAD INTRANETS WITH
OFFICE 365 WHITEPAPER!
My twitter handle is @kkhipple and I work at
Thank You!
Organizers, Sponsors and You for making this possible.
50+ SharePoint Presentations @ Slideshare.Net/kkhipple
When to Use What Whitepaper @ WhentoUseWhat.com
Intranets w/ Office 365 Whitepaper @ Office365Intranets.com
External Sharing w/ Office 365 Whitepaper @ Office365Extranets.com
and more!
Message Me On LinkedIn or Email Kanwal@Khipple.com
SPEAKER | AUTHOR | SUPER GOOD LOOKING

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Beyond the Intranet: Digital Workplace Apps, Solutions n Bots #powell365

  • 1. LED BY: How to respond to the ever-increasing demand for powerful and integrated solutions that support users' needs across their digital workplace and beyond. Leveraging Office 365 means that you have access to entirely new ways of building solutions faster than ever before. The best part? It's not just IT that can build these great solutions! BEYOND THE INTRANET: DIGITAL WORKPLACE APPS, SOLUTIONS & BOTS Kanwal Khipple
  • 2. SPEAKER | AUTHOR | SUPER GOOD LOOKING KANWAL KHIPPLE, CEO @kkhipple bit.ly/linkedinkk 2014 2015
  • 3. WHAT YOU HAVE TODAY Ensuring you have a governance model in place to guide users what sites they should create Company + Hub Site Team site Communication siteTeam site Division Team
  • 4. INTRANET STRATEGY… As an organization you need to ensure that you build a great foundation and focus on the right areas EMPLOYEE ENGAGEMENT GOVERNANCE`
  • 7. DAY 0 We typically work so hard to get to the day of the launch, but what about after?
  • 8. DAY 1? What happens after the launch? Are employees engaged?
  • 9. TEST, DON’T GUESS capturing in-field feedback & usability testing As we prepare to wireframe, what are some UX principles & best practices to keep in mind?
  • 10. FOLLOWED COMMUNITIES I want to be able to select and manage my followed communities so that I can view the activities that are most relevant to me.
  • 11. THEMES Apply your brand within SharePoint
  • 12. LEVERAGE THEME Custom components should leverage user-applied themes
  • 13. CREATE SITE DESIGNS Leverage Powell Manager to create site designs in a few clicks #1 Create a Site Design • Navigate to the “Deploy” section • Click on “Site Designs”. Then, click on the “Create a new site design” button. #2 Name your Site Design • “[Your name] OOTB” • (Optional) upload a preview image. #3 Enable Tenant Deployment • Check the “Deployed on tenant” property * #4 Select a Site Template – Root Web • Click ”Change Site Template” • Select the site template you previously created #5 Save your Site Design
  • 14. ONBOARDING EXPERIENCE Ensuring that users are following the communities that are relevant to them. WELCOME TO THE NEW AND IMPROVED Intranet! Use the ‘Follow’ feature at the top of Intranet’s sites to include news and events from these sites in your view of the homepage news and events. Ok, I’m ready to start following…
  • 15. BUILDING EXPERIENCES Implementing an effective design that drives engagement and speaks to your brand
  • 16. SHAREPOINT INVESTMENTS Many organizations have invested quite a bit into the SharePoint framework LEARN MORE Announcing the General Availability of SharePoint Framework 1.8
  • 17. INVEST ACROSS THE PLATFORM Upgrade your solutions to reduce technical debt to enable consistent cross-product experiences
  • 18. ACCELERATE COLLABORATION Powell 365 provides a set of functionalities to accelerate collaboration inside a company TEMPLATES & WEB PARTS • FAQ • Glossary • Knowledge base • News • Projects • Departments • Communities • User directory • New employees • Search…
  • 19. TOP 3 investments for your intranets should continue after day 1 EVOLVE YOUR INTRANET Based on feedback and/or Site Usage metrics you will want to test different layouts and content ENCOURAGE PERSONALIZATION Leverage theme tokens to allow Hub Site or Site Owners to personalize their spaces INVEST ACROSS THE PLATFORM Upgrade your solutions to reduce technical debt to enable consistent cross-product experiences
  • 21. SIMPLE INTEGRATION STILL MATTERS… When provisioning spaces connect them based on your IA and provisioning process. Example change Outlook Conversations link to the Team. This is defaulted moving forward.  Present Linking is still a reliable and easy way to integrate.
  • 22. TIME TO VALUE FOR INTEGRATION… When people want to see information in one place we would build, buy and implement solutions. IT leads this and the approach takes time. Build Business Case Secure Budget (On Promise Of Value) Analyze Systems, Needs & Approach Design Optimal Solution Build Solution Test Solution (QA & Then Production) Document Deployment Deploy Solution (QA & Then Production) Deliver Value Get Feedback (Often As A Separate Motion) Past
  • 23. TIME TO VALUE FOR INTEGRATION… We optimize for MVP and iterative improvement today. Accelerating IT’s ability to integrate faster and deliver value sooner. PresentSecure Budget (On Promise Of Immediate Value) Build Business Case
  • 24. TIME TO VALUE FOR INTEGRATION… Arguably this is made much better by improvements in development patterns, as well as a reduction in complexity of deployment/risks. Present
  • 25. Full Trust Code Web Parts Features Event Receivers TIME TO VALUE FOR INTEGRATION… Our traditional waterfall model, and model where we build based on server model development takes longer and doesn’t maximize IT effect. Past
  • 26. Client Side Web Parts Cloud Services TIME TO VALUE FOR INTEGRATION… The new model accelerates development considerably as we can deliver more tailored value faster, and often avoid server side delays or complexity. Present
  • 27. TIME TO VALUE FOR INTEGRATION… Now it doesn’t just need to be IT who is meeting integration needs. O365 Connectors, Flow, Team Tabs, 3rd Party solutions, all accelerate time to value. Present
  • 28. TIME TO VALUE FOR INTEGRATION… Microsoft Flow allows organizations and individuals to automate workflows that integrate with existing SaaS services and business apps that users rely on today. Present
  • 29. TIME TO VALUE FOR INTEGRATION… Now it doesn’t just need to be IT who is meeting integration needs. Future
  • 30. INTEGRATION CAN BE EASY… Using the connectors built in, or by using a simple sync model you can connect systems and reduce clicks, or tie processes/data together. Present Supported Via 3rd Party
  • 31. MEET PRIYA, OUR CONTRIBUTOR • Priya needs to coordinate onboarding for a new employee • She wants to have all departments involved and coordinated to complete the onboarding • The process should be repeatable and automated for all onboardings. Priya’s goal is to ensure employees have access to the latest and greatest information to bring their full potential forward.
  • 32. PRIYA STARTS THE ONBOARDING PROCESS Captures new employee onboarding entry in a custom form
  • 33. THE MANAGER REVIEWS AND APPROVES RIGHT FROM THE EMAIL RECEIVED An approval task is sent to Bryan’s new manager, Alexa to confirm new employee information is accurate and continue with the process. An approval request message is sent with new onboarding details for review
  • 34. APPROVAL PROCESS BEHIND THE SCENES An approval is sent to the supervisor to review onboarding request data
  • 35. PRIYA WANTS TO ASSIGN ONBOARDING TASKS Once approved, we create the planner plan
  • 36. TAKING AUTOMATION A STEP FURTHER Working with user accounts to schedule training and send emails on schedule.
  • 37. ONBOARDING WORK ASSIGNED ACROSS TEAMS A new Microsoft Planner plan is created for onboarding Bryan.
  • 38. PRIYA VISUALIZES ONBOARDING STATUS Priya can visualize task completion by opening the planner plan for this employee.
  • 39. TAKING AUTOMATION EVEN FURTHER Integrate your flow with other systems using over 250 standard connectors Standard Connectors 3rd party Connectors Custom Connectors ADP Sage
  • 40. DONATION MATCHING PROGRAM Enabling citizen development empowers everyone to create small burst of innovation that support them and their team
  • 41. DONATION MATCHING PROGRAM Enabling citizen development empowers everyone to create small burst of innovation that support them and their team
  • 42. 1-DAY HACKATHON Establishing a culture of failure is important for individuals and teams to grow.
  • 44. CONVERSATIONS ARE 24/7 Real time interactions improve adoption and engagement
  • 45. NOTIFICATIONS Mobile apps are simplifying the interactions and data that we need
  • 46. SIMPLE INTERACTIONS Chat apps (SMS, WhatsApp, WeChat, etc) have such a high adoption as it simplifies how we all interact
  • 47. OFFICE 365 ASSISTANT Tenant administrators have access to the Office 365 assistant
  • 48. WHO BOT Leverage to tap in to organization-wide experts
  • 49. BOT INTEGRATION Microsoft Teams leverages Bots to simplify integration
  • 50. QUICKLY ANSWER QUESTIONS FROM ANYWHERE Surfacing relevant, company-approved information promptly, from anywhere.
  • 51. MEET CARRIE, OUR CONNECTOR • Carrie wants to provide a reservation for the resident lounge to an employee while away from her desk. • Carrie needs to get additional information from an Assistant Manager. • Carrie needs to capture the employee information and close the sale. Carrie is a leasing consultant.
  • 52. CARRIE FINDS RESIDENT LOUNGE INFORMATION ON THE GO Retrieve information in a central location Finds Resident Lounge Information Confirms room availability
  • 53. CARRIE SEEKS HELP FROM OTHERS Consult coworkers on the fly Gets answers about local liquor laws
  • 54. CARRIE PROVIDES FOLLOW-UP INFORMATION Easily integrate to provide key information from anywhere
  • 55. BOTS & MORE… Nearly 20% of companies have already deployed chatbots in the workplace, with an anticipated 57% by 2021. Our hubs need to be more intelligent/interactive.
  • 56. CREATE YOUR OWN FAQ BOT Creating a Bot for answering FAQs http://bit.ly/2ntjf5x
  • 57. BUILD YOUR KNOWLEDGE BASE Whether you are sourcing content from an existing list or building it from scratch, its fairly easy to build a KB using QnA Maker - https://www.qnamaker.ai
  • 58. IDENTIFY A GROUP From supporting new employees getting onboarded to ensuring common HR questions are handled, identify your key group
  • 59. FLOW TO ANSWER TOP QNA Build a simple Microsoft Flow that answers questions based on confidence
  • 60. APPROVAL If the confidence is lower than 70% then we can email to HR for approval
  • 61. ORGANIZATIONAL CULTURE BOT Helps companies to find out the employee engagement and retention by analyzing employee sentiment. • Give me the facts for client … • Tell me the recent sales for client … • Set up a new client for … • Find me a parking spot. • Find me petrol/a hotel/a print shop. • Recommend a lunch location. • Tell the client that I’m close. • Give me the traffic alerts. • Find me the best order for today’s visits. • Share this presentation with the client. • Add a reminder for one week. • Check the stock levels of … • Register a new sale. • Record the mileage for this trip. • How are my sales targets? • Tell me the latest intranet news. • What do I need to approve?
  • 62. ORGANIZATIONAL BOT When you are looking to implement a single bot experience across multiple departments
  • 63. INTRANET + BOTS Integration of bots into your intranet
  • 65. TEAMS Collaborate with your team to get work done
  • 68. POWERAPPS Connect to your systems and interact with data
  • 69. SHAREPOINT Support how team’s collaborate and communicate across your digital workplace
  • 70. POWELL HUB FEATURES • Integrate all corporate apps • Target Content By Profile • User Personalization • Company Branding • Notifications • Usage Analytics • Desktop/Web/Mobile Access all your applications from a single window
  • 71. POWELL HUB BOOKMARKS FEATURES • Track all your Application locations for easy access. • Multiple application locations Access all your applications from a single window
  • 72. WORKPLACE ANALYTICS The more we work digitally the more what we do is captured. With AI improvements we can better understand how to work better, smarter, and more optimally.
  • 73. WORKPLACE ANALYTICS The more we work digitally the more what we do is captured. With AI improvements we can better understand how to work better, smarter, and more optimally.
  • 74. BE AWARE OF MICROSOFT’S ROADMAP Continually improving experiences, continuous rollout of new capabilities, continued integration with more technologies, and much more. (https://roadmap.office.com)
  • 75. COMMUNICATION COLLABORATIONPRODUCTIVITY Groups Teams YOUR ROLE AS A PRODUCT MANAGER • TIP follow the office 365 roadmap (roadmap.office.com) • TIP follow the techcommunity (https://techcommunity.microsoft.com) • TIP major release every 2 years • TIP 4 minor releases every year • TIP build a visual roadmap of product features You managing a product not a set of projects
  • 76. PRODUCT ROADMAP As we unearth requests, we will align them based on priority and business value CORE COMPONENTS CONTENTS 2018 Q1 Q2 Q3 Q4 R1 R2 OFFICE 365 BETA PILOT TOP NAVIGATION SOLUTION FRAMEWORK INFORMATION ARCHITECTURE OOTB BRANDING RESPONSIVE DESIGN INFORMATION ARCHITECTURE PAGE LAYOUTSHOME PAGE TOP NAVIGATION FOOTER HERO SLIDER EMPLOYEE SPOTLIGHT STAFF DIRECTORY RESPONSIVE DESIGN SPOTLIGHT PAGES SITE DESIGNS HUB SITES HOME SITES ???
  • 77. DIGITAL WORKPLACE PLANNING… Intranets Extranets Departmental Portals Functional Areas Project Group Sites Team Group Sites Enterprise Social Network Document Management Records Management And much much more…. Intranet planning is a small part of your broader digital workplace planning.
  • 79. INVEST EFFECTIVELY When building a custom components factor in OOTB experiences
  • 80. COLLABORATION ISN’T EASY Individual and group collaboration needs are diverse
  • 81. ENGAGEMENT DRIVES INNOVATION Enabling your champions and leaders to contribute
  • 82. Give you guidance and recommendations to successfully plan and implement an Office 365 Intranet http://office365intranets.com DOWNLOAD INTRANETS WITH OFFICE 365 WHITEPAPER!
  • 83. My twitter handle is @kkhipple and I work at Thank You! Organizers, Sponsors and You for making this possible. 50+ SharePoint Presentations @ Slideshare.Net/kkhipple When to Use What Whitepaper @ WhentoUseWhat.com Intranets w/ Office 365 Whitepaper @ Office365Intranets.com External Sharing w/ Office 365 Whitepaper @ Office365Extranets.com and more! Message Me On LinkedIn or Email Kanwal@Khipple.com SPEAKER | AUTHOR | SUPER GOOD LOOKING

Editor's Notes

  1. Many organizations have already established a powerful Office 365 Intranet, but they haven't answered the question What's next . In this session we will respond to the ever-increasing demand for powerful and integrated solutions that support users' needs across their digital workplace and beyond. Leveraging Office 365 means that you have access to entirely new ways of building solutions faster than ever before. The best part? It's not just IT that can build these great solutions!  Join Kanwal Khipple as he shares real world examples, and best practices for how organizations can deliver more value with integrated solutions built by the business, by IT, or a combination of both. In this session, we will talk about Bots, Microsoft Flow, PowerApps, Microsoft Forms, Integrations, Office 365 development, industry innovation and more!
  2. Users will use SharePoint ‘follow’ feature to subscribe to the activity they want to see in the activity feeds. Assumption is that all users will automatically ‘follow’ all of the Admin Departments. If user does not set their preferences, they see all activities by default. Setting a preference does not exclude user from seeing those activities if they navigate to that specific community site.
  3. Site design overview : https://docs.microsoft.com/en-us/sharepoint/dev/declarative-customization/site-design-overview Site design with Powell : https://www.yammer.com/powellpartnersnetwork/#/files/115173602
  4. Do not want people to be able to ‘unfollow’ what we have set for them Do
  5. https://developer.microsoft.com/en-us/project/blogs/announcing-the-general-availability-of-sharepoint-framework-1-8/ Reduce technical debt and upgrade your solutions to the latest SharePoint Framework + client side libraries Even if you don’t have new features, upgrade your solutions
  6. asdas
  7. As you have more employees leveraging your intranet, they are still accessing other platforms. Today much of the implementation is owned by IT
  8. Priya opens a custom form built with PowerApps and SharePoint to start the onboarding process by providing basic information for Bryan.
  9. At this point, a flow in Microsoft Flow receives the initial data from Priya and starts the onboarding process. Conceptual but with screen shots of doc -> Email -> options for yes/no -> approved doc
  10. Once the account is created, a series of tasks can be configured to: Schedule onboarding training events Send emails on schedule based on employee start date to provide information on the first day, first week, and so forth to keep the employee supported though the process.
  11. These tasks are organized into buckets per department for easy identification
  12. Each person assigned a task will perform their requested activity and mark the task as complete.
  13. Carrie is finishing her shift, as she leaves, comes across a customer Rosco asks about rates for conference rooms and roof lounge as he is planning a company event and this location seems to be a great choice for his employees. What can Carrie do to meet or exceed client expectations?
  14. Carrie opens up the SharePoint app on her phone. Here, she will access conference room information stored on a list, sorts the information by room capacity and is able to provide the customer with an option for a large conference room. She then opens the link to more information regarding the room and checks availability on the room’s calendar, the room is available for the dates Rosco requested.
  15. Ralph asks about local laws and restrictions for serving alcohol in the event. Carrie, being new to the role is not sure how to respond so he opens Yammer and posts a question on the “Assistant Managers” group. Melissa, the, assistant manager promptly looks at the message and replies that a license is required, providing a link to a document that details the steps to follow.
  16. The client is thrilled with the quick response and is eager to move forward.
  17. Germans are very competitive and do not usually collaborate naturally, Germany - the culture in Germany values formality, neatness and strong work ethic. Typically very competitive so they do not usually collaborate naturally. Ghana – as a hierarchical society, people are given respect based on age, wisdom, experience, wealth or position. So they expect people that are leaders to make the decision for the entire group. Younger staff members will not challenge superiors. Abu Dhabi - Culture is very much mixed with religion in Abu Dhabi. Many of the rules that are followed are based on Islam. The rules regarding modesty and strong gender segregation. This does not help collaboration between genders. An example is having Emirati employees in a room and only women were allowed to attend. Much more structured than anywhere else. China - They place a high value on education and hard work. There is always a competitive drive to succeed. Very similar to the United States but it is considered impolite to question superiors. We need to break the silence mindset, once the interaction happens it will be incredibly valuable. Japan - culturally, Japanese users are more open to experimenting which leads to higher degrees of collaboration. Have seen much higher adoption rates