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KYLE EWALT | WORKPLACE EXPERIENCE | @KYLEEWALT
Building an Open Culture
With the tools you use every day
Agenda
Workplace Experience
Confluence
Jira Service Desk
Trello
Statuspage
Q&A
Our vision is to make Atlassian
the ultimate team by creating
rich connections in every
Atlassian team.
WORKPLACE EXPERIENCE
Agenda
Confluence
Workplace Experience
Jira Service Desk
Trello
Statuspage
Q&A
Homepages
“Pull” information. Update policies & procedures.
Keep teams & offices aligned on goals
Project Pages
Whatever the project, a great home base to
collect thoughts, manage teams & timelines
Blogs and Newsletters
All the news that’s fit to print. Reach large
audiences, solicit participation & get feedback.
How to Build an Open Culture with the Tools You Use Every Day
Homepages
“Pull” information. Update policies & procedures.
Keep teams & offices aligned on goals
Project Pages
Whatever the project, a great home base to
collect thoughts, manage teams & timelines
Blogs and Newsletters
All the news that’s fit to print. Reach large
audiences, solicit participation & get feedback.
How to Build an Open Culture with the Tools You Use Every Day
Homepages
“Pull” information. Update policies & procedures.
Keep teams & offices aligned on goals
Project Pages
Whatever the project, a great home base to
collect thoughts, manage teams & timelines
Blogs and Newsletters
All the news that’s fit to print. Reach large
audiences, solicit participation & get feedback.
How to Build an Open Culture with the Tools You Use Every Day
Agenda
Jira Service Desk
Workplace Experience
Confluence
Trello
Statuspage
Q&A
Plan,
Track, 

& Support Plan, track, and release world-class software
with the #1 software development tool used
by agile teams.
Manage any business project including
marketing campaigns, HR onboarding,
approvals and legal document reviews.
Gives your customers an easy way to ask for
help and your agents a fast way to resolve
incidents.
The #1 status and incident

communication tool
WEXP
Sample Tix
Back End
Analytics
Our own Jira instance
WEXP includes dropdowns for facilities, events, furniture
requests, moves, office visitors, baby swag & more…
WEXP
Sample Tix
Back End
Analytics
Share the wealth
Tickets assigned to WE team members depending on
their scope of responsibility
How to Build an Open Culture with the Tools You Use Every Day
WEXP
Sample Tix
Back End
Analytics
Behind the Scenes
Dashboard view of all open tickets, helps with
managerial review and identifying tasks which have
breached agreed ticket completion parameters
How to Build an Open Culture with the Tools You Use Every Day
WEXP
Sample Tix
Back End
Analytics
Just the facts, please
We can track ticket satisfaction scores, percentages of
time spend on different tasks, etc.
35,000
Kudos processed to date
Agenda Trello
Workplace Experience
Confluence
Jira Service Desk
Statuspage
Q&A
Organize Your Team
Editorial and Research and Development boards
help keep our thoughts and ideas on track
Organize Your Org
Boards make it easy to plug in and update
information for our weekly fitness classes
Organize Yourself
90 day plans run through Trello template
How to Build an Open Culture with the Tools You Use Every Day
Organize Your Team
Editorial and Research and Development boards
help keep our thoughts and ideas on track
Organize Your Org
Boards make it easy to plug in and update
information for our weekly fitness classes
Organize Yourself
90 day plans run through Trello template
How to Build an Open Culture with the Tools You Use Every Day
Organize Your Team
Editorial and Research and Development boards
help keep our thoughts and ideas on track
Organize Your Org
Boards make it easy to plug in and update
information for our weekly fitness classes
Organize Yourself
90 day plans run through Trello template
How to Build an Open Culture with the Tools You Use Every Day
How to Build an Open Culture with the Tools You Use Every Day
Agenda
Statuspage
Workplace Experience
Confluence
Jira Service Desk
Trello
Q&A
Plan,
Track, 

& Support Plan, track, and release world-class software
with the #1 software development tool used
by agile teams.
Manage any business project including
marketing campaigns, HR onboarding,
approvals and legal document reviews.
Gives your customers an easy way to ask for
help and your agents a fast way to resolve
incidents.
The #1 status and incident

communication tool
How to Build an Open Culture with the Tools You Use Every Day
How to Build an Open Culture with the Tools You Use Every Day
So what’s the result?
Great Place to Work
Office spaces and operations viewed
as large contributors to our standing
as a great place to work
Culture
Engaging effectively with our team
and Atlassian as a whole helps inform
and preserve the culture we love
The WE Vision
Our tools are helping us make
Atlassian the ultimate team through
creating rich connections
Scaling
The tools allow a lean team to scale
operations effectively
Agenda
Q&A
Workplace Experience
Confluence
Jira Service Desk
Trello
Statuspage
KYLE EWALT | WORKPLACE EXPERIENCE | @KYLEEWALT
Thank you!

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How to Build an Open Culture with the Tools You Use Every Day

  • 1. KYLE EWALT | WORKPLACE EXPERIENCE | @KYLEEWALT Building an Open Culture With the tools you use every day
  • 3. Our vision is to make Atlassian the ultimate team by creating rich connections in every Atlassian team. WORKPLACE EXPERIENCE
  • 5. Homepages “Pull” information. Update policies & procedures. Keep teams & offices aligned on goals Project Pages Whatever the project, a great home base to collect thoughts, manage teams & timelines Blogs and Newsletters All the news that’s fit to print. Reach large audiences, solicit participation & get feedback.
  • 7. Homepages “Pull” information. Update policies & procedures. Keep teams & offices aligned on goals Project Pages Whatever the project, a great home base to collect thoughts, manage teams & timelines Blogs and Newsletters All the news that’s fit to print. Reach large audiences, solicit participation & get feedback.
  • 9. Homepages “Pull” information. Update policies & procedures. Keep teams & offices aligned on goals Project Pages Whatever the project, a great home base to collect thoughts, manage teams & timelines Blogs and Newsletters All the news that’s fit to print. Reach large audiences, solicit participation & get feedback.
  • 11. Agenda Jira Service Desk Workplace Experience Confluence Trello Statuspage Q&A
  • 12. Plan, Track, 
 & Support Plan, track, and release world-class software with the #1 software development tool used by agile teams. Manage any business project including marketing campaigns, HR onboarding, approvals and legal document reviews. Gives your customers an easy way to ask for help and your agents a fast way to resolve incidents. The #1 status and incident
 communication tool
  • 13. WEXP Sample Tix Back End Analytics Our own Jira instance WEXP includes dropdowns for facilities, events, furniture requests, moves, office visitors, baby swag & more…
  • 14. WEXP Sample Tix Back End Analytics Share the wealth Tickets assigned to WE team members depending on their scope of responsibility
  • 16. WEXP Sample Tix Back End Analytics Behind the Scenes Dashboard view of all open tickets, helps with managerial review and identifying tasks which have breached agreed ticket completion parameters
  • 18. WEXP Sample Tix Back End Analytics Just the facts, please We can track ticket satisfaction scores, percentages of time spend on different tasks, etc.
  • 21. Organize Your Team Editorial and Research and Development boards help keep our thoughts and ideas on track Organize Your Org Boards make it easy to plug in and update information for our weekly fitness classes Organize Yourself 90 day plans run through Trello template
  • 23. Organize Your Team Editorial and Research and Development boards help keep our thoughts and ideas on track Organize Your Org Boards make it easy to plug in and update information for our weekly fitness classes Organize Yourself 90 day plans run through Trello template
  • 25. Organize Your Team Editorial and Research and Development boards help keep our thoughts and ideas on track Organize Your Org Boards make it easy to plug in and update information for our weekly fitness classes Organize Yourself 90 day plans run through Trello template
  • 29. Plan, Track, 
 & Support Plan, track, and release world-class software with the #1 software development tool used by agile teams. Manage any business project including marketing campaigns, HR onboarding, approvals and legal document reviews. Gives your customers an easy way to ask for help and your agents a fast way to resolve incidents. The #1 status and incident
 communication tool
  • 32. So what’s the result? Great Place to Work Office spaces and operations viewed as large contributors to our standing as a great place to work Culture Engaging effectively with our team and Atlassian as a whole helps inform and preserve the culture we love The WE Vision Our tools are helping us make Atlassian the ultimate team through creating rich connections Scaling The tools allow a lean team to scale operations effectively
  • 34. KYLE EWALT | WORKPLACE EXPERIENCE | @KYLEEWALT Thank you!