Dr. Philipp Herzig’s Post

Staying on top of innovations is hard. Staying on top of #SAP Business #AI innovations is even harder! To help you keep up with all the AI innovations we delivered across our portfolio, we are happily sharing Q2 edition of SAP's Business AI release highlights. Curious to see what’s inside our box of innovations? Here is a snapshot of what we shipped in Q2: 👥 In HR, SAP SuccessFactors delivered 25 AI capabilities that redefine HR, making tasks such as compensation discussions and performance goal management with your employees easier than ever before. 📈 In Sales, with SAP Sales Cloud and SAP CX AI Toolkit, you can now rapidly generate survey insights, streamline content creation and data analysis, or build your own customized AI tools. Increase topline revenue by compressing the sales cycle time by up to 5%.  📦 In Supply Chain, the AI-powered automatic outlier correction in SAP Integrated Business Planning delivers precise sales forecasts, while SAP Digital Manufacturing simplifies visual inspection and quality management processes. In addition, SAP Field Service Management and SAP Intelligent Product Recommendation reimagine the work of field service technicians and sales engineers giving them quicker and more precise insights into their workflows. 🛒 In Procurement, SAP Fieldglass delivered new AI capabilities to better manage candidate volumes, statement of work creation, as well as job matching making recruitment of external workers fast and simple. 🤖 In Cloud ERP, Joule is now generally available for SAP S/4HANA Private Cloud, resulting in 95% faster informal searches and 90% faster execution of navigation and transactional tasks. 🌱 For sustainability, intelligent AI suggestions in SAP Sustainability Footprint Management take ESG reporting and carbon footprint calculations to a new level of speed and accuracy. Let AI help with the daunting task of manually mapping emission factors!  🧑💻Joule is now also integrated with the new regulatory change manager tool on SAP BTP. This helps reduce the effort to keep up with annual regulatory changes and can save you up to 70% of your time. 🎉 ... and there is so much more. Read all details here: https://lnkd.in/eB4DVX9A

We love customer feedback! 📣❤️ Getting customer feedback first-hand and early on is so important to us and even more so with Generative AI. While we are shipping amazing AI features every single week now (cf. https://lnkd.in/ecEx_j-C), we have so much more exciting new innovations in the making, for example, in #S4HANA Cloud. Customers can now apply for testing and shaping the product further via the Customer Influence Program (https://lnkd.in/eW8559fA). Here are some examples of the new use cases: ✅ With financial business insights, users can get real-time insights and receive targeted recommendations for better decision-making. For example, instead of going through numbers line by line to create a high-level expense report summary or calculate project margins, #Joule can answer questions in natural language, supporting controlling users with generative #AI and helping them compile information much faster. ✅ Using generative AI, users can also get a quick summary of business context in multiple languages. For example, a sales representative can pull a summarization of customer details, latest interactions, and recent issues to prepare a customer meeting with the click of a button. ✅ Intelligent recommendations in SAP Fiori apps, such as sales order completion or returns creation, can reduce the time spent on creating business objects, improve accuracy, and enhance productivity. The same holds true for intelligent matching of employees to projects, based on their skills and aligned with the requirements of the specific project, reducing the time and effort involved in finding the right talent to staff projects. To learn more about it read Arpan Shah's fantastic blog on https://lnkd.in/eHMFVGjA

What makes a team an outstanding team? In my opinion, the diversity of perspectives as well as clarity and coherence towards a shared mission, strategy and goals! Yesterday, we gathered in my homebase in beautiful Potsdam, Germany, for going full steam into the second half of 2024. ✅ We welcomed Brenda Bown to our team, who has joined us just recently as the CMO for SAP Business AI. Brenda, great to have you onboard! ✅ We reviewed all our customers’ and partners’ feedback and ideas from our recent SAP Sapphire event to make sure we loop it into our innovations. ✅ We discussed all deliverables that are in front of us for SAP Business AI in second half of 2024 to ensure we continue to execute at high-speed and bring our roadmap to life as promised. And we will! There is nothing more enriching than the feeling that together we can move mountains! Thanks for everything you do to change the world of business forever with SAP Business AI! 👏 ❤️🎉

Announced at SAP Sapphire, released this week! 💙   Have you ever browsed through a corporate document for one piece of information? It can be time-consuming to find the right information in a broad range of documents, such as HR or travel policies.   With the new document grounding in SAP SuccessFactors and #Joule we are making the knowledge of an organization’s unstructured data – whether they are in SAP or other solutions that everyone uses in their daily work, such as Microsoft SharePoint - more accessible and delightful to use than ever before.    Now generally available in SAP SuccessFactors, employees can ask #Joule questions in natural language about their organization’s HR policy, FAQ, help documents and more. #Joule also provides an easy, conversational way to ask questions and complete HR processes related to an employee’s personal HR and talent data in the system.   With answers based on both structured and unstructured business data, #Joule brings together two separate worlds to deliver business insights that have not been possible before.   I’m incredibly proud of this release that is bringing retrieval augmented generation capabilities to life in one of our leading cloud solutions, based on our latest technologies including #SAP HANA Cloud Vector Engine. We hope our customers will love it as much as we do. Thank you to all our engineering teams for this speedrun from idea to delivery that was possible through extraordinary great collaboration and teamwork! 💪   Start here: - Getting Started: https://lnkd.in/duESP6yP   - Official Documentation: https://lnkd.in/dCtxSA48   Dan Beck Aaron Green Maryann Abbajay Walter Sun, Ph. D. Rahul Lodhe Prasanna Mavinakuli Ulf Brackmann Jonathan von Rüden Daniel Zimmermann Christian Pretzsch Thomas Müller Christoph Ruehle

One of my favourite things is to see the value our customers achieve by using our #AI capabilities. A great example is Gibson, Inc., a world leading, iconic musical instrument brand that has been shaping the sound of music for generations. We were so fortunate to have them join us at this year’s SAP Sapphire to share more about their story. Through partnering with SAP Emarsys, they have been seeing incredible results:  🎸 50% growth in email revenue in the first year since using SAP Emarsys. 🎸 27% increase in email impact on the business overall. 🎸 2x email engagement since using SAP Emarsys. 🎸 10% of total revenue driven by automation in one year.   And Gibson is just one of our 27,000 customers already getting great business benefit from SAP Business AI. I’ll start posting stories like these more frequently and I hope you enjoy them as much as I do.  Definitely check out the video and explore more on how Gibson drives customer engagement by rocking omnichannel: https://lnkd.in/dkSPRbPH   Sterling Doak, Jonathan Martz, Kelsey Jones

Who doesn’t know the struggle to define performance and development goals for your employees that are ambitious yet realistic, specific and well-structured yet agile?    Effective goal writing is time-consuming. Luckily, those days are over. You can now create personal goals, including both performance and development goals, using our generative #AI capabilities.   With #SAP SuccessFactors AI-assisted performance and development goal generation, ideation and drafting goals becomes much easier. Development goals, for example, are suggested based on skillsets and assignments, inspiring you in your personal development.   This is beneficial for employees, managers, and the entire organization. Managers get precise goals that are written more consistently across the team, making it easier to track and understand the overall goals for the team. Employees get meaningful and aspirational performance goals as well as a detailed breakdown for how to achieve their goals quarter over quarter.   Ultimately, managers and employees can save up to 60% of the time they spend on goal crafting. Imagine what else you can do with this saved time! :) Dan Beck, Maryann Abbajay, Aaron Green

Imagine you could accelerate your SAP projects by 30% and implement SAP solutions faster than ever before.     #Joule, our generative AI copilot, with its new consulting and ABAP developer capabilities, is here to make this a reality. 💎    Earlier this year, we gave #Joule with SAP consulting capabilities to 4,000 internal consultants within SAP and observed that we can save up to two hours every day in finding the right information we need.   Why can they do this? We put 50 of our certification programs and content, more than 200,000 pages and images, as well as 2TB of curated SAP help and community content and best practices into #Joule, supercharged by NVIDIA’s technology for a phenomenal question answering.     But every now and then, we need a little bit of ABAP Code. With the latest edition of ABAP code generation, you can now generate, understand, and test modern ABAP Cloud code with only a click of a button. It provides you with everything you need to get rid of your legacy code and extensions to build and develop modern clean ABAP code. The good news is that it increases your productivity by 30%.    As part of our strong #partnership with NVIDIA, this technology is based on additional LLM training of our latest SAP S/4HANA Cloud code, using NVIDIA’s software as well as hardware.   We think this will change the way we build code #forever.     Read more here: https://lnkd.in/eT2XJm4D    Christian Klein, Jensen Huang, Kari Ann Briski, Pat Lee, Tricia Barr Helge Gose, Claire Helffer-de Soyres, Walter Sun, Ph. D., Kevin Lee, Anil Parekh, Marc-Oliver Klein, Henning Heitkötter, Stefan Goebel

What a fantastic close to this year's #SAPSapphire events in Barcelona ✅    Meeting so many customers and partners in person is always very special to me. It was amazing to see the overall excitement and hear the incredible positive feedback on SAP Business #AI that everybody shared with me.    In case you missed it, here are some of the main announcements:  💡We’ve made huge steps forward in introducing AI across our application portfolio, delivering all promised use cases and introducing more than 50 new ones so our customers can derive incredibly value for their business. 💡 Our generative #AI copilot Joule will be infused in over 80% of the most used tasks across our portfolio by end of this year. 💡We’re deeply integrating Joule with Copilot for Microsoft 365 in a bi-directional way. 💡We’re planning to introduce consulting and ABAP developer capabilities for Joule in partnership with NVIDIA to help our customers speed up their transformation. 💡We announced exciting partnerships with Google Cloud, Meta, and Mistral AI. 💡We have over 40+ new capabilities for our AI foundation, including 22 models to be available in our generative AI hub.   Get more details on all updates here: https://lnkd.in/eeYNtpDi   I would like to send a special thank you to Roger Phillips from Coca-Cola Europacific Partners, who joined me on stage to share how they are using our AI capabilities and share their vision for what's ahead. While the sessions and demos provided only glimpse out of an overwhelmingly AI-packed agenda, we all know there is a ton of work necessary to get this done. And this is why I want to take the opportunity and express my sincere gratitude to my team, and everyone involved to make #SAPSapphire such a great success!     Until next year, SAP Sapphire! :)

  Better together - We are excited to announce our new partnership with Mistral AI! 🤝     We are always striving to provide the best solutions for our clients, and our partnership with Mistral AI will enable us to do just that. This collaboration goes beyond a simple exchange and will offer numerous opportunities:      ➡️ With our new, unique offering of an end-to-end European Generative AI solution, we provide an additional option to ensure that our customers have the highest level of data security and compliance, specifically important for regulated industries, public sector and more. ➡️ Mistral’s state of the art commercial and open-source models will be a game-changer for our clients, allowing them to access cutting-edge technology and innovation in their business processes, applications and tools. ➡️ By providing their latest models via the Generative AI Hub on SAP Business Technology Platform, our users can increase their productivity, optimize their processes, and accelerate their digital transformation like never before.   #Together we can make a difference by developing AI-based solutions that offer immediate value to users, companies, and entire industries – and we are particularly proud that two European technology companies are working together to advance #AI!     Read more here: https://lnkd.in/ei5CTYMY     Arthur Mensch, Timothee Lacroix, Gianna Maria Lengyel, Justus Murke, Walter Sun, Ph. D., Emmanuel Cassimatis, Marc-Oliver Klein, Kai Mühlbauer, Andy L. Mulumba, Vikas Motiwal, Vikas Venugopal, Hadi Hares