Discover how we helped a mid-market health payer save $18M in pre-pay bill review. Dig into our case study to learn about the #Data and #Analytics solution that EXL programmed specifically for the payer. https://bit.ly/3W9HFmo
EXL
IT Services and IT Consulting
New York, NY 965,869 followers
We make sense of data to drive your business forward. #MakeSenseofData #DriveYourBusinessForward #PartnerYourWay
About us
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
- Website
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http://www.exlservice.com
External link for EXL
- Industry
- IT Services and IT Consulting
- Company size
- 10,001+ employees
- Headquarters
- New York, NY
- Type
- Public Company
- Founded
- 1999
- Specialties
- Operations Management, Decision Analytics, Technology Platforms, Healthcare, Finance & Accounting, Insurance, Risk & Financial Management, Travel, Transportation and logistics, Banking and Financial Services, Operations & Process Excellence, Utilities, Analytics, Digital Transformation, Management Consulting, Finance Transformation, IT Audit, Artificial Intelligence, Automation, Robotics, Machine Learning, and NLP
Locations
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Primary
320 Park Avenue
29th Floor
New York, NY 10022, US
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10 Exchange Pl
Jersey City, NJ 07302, US
Employees at EXL
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Joseph McCluskey
Builder of customer and employer experience programs. Consultant for modernizing data, analytics, AI and people-based marketing capabilities.…
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Mike Toma
SVP & CTO, EXL
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Cesar Salas, SHRM-SCP
Global HR Executive | Leadership | HRIS | Compensation | Recruitment | Mobility | Business Strategy | M&A | Project Management
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Kapil Tayal
Updates
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Many industries stand at a critical juncture, with 91% of executives already integrating AI into their operations. But are you optimizing this transformative technology to drive tangible business impact? EXL's latest research dives deep into how forward-thinking firms leverage #Data and #AI to enhance customer experiences, boost productivity, and make smarter decisions. Download the report now to discover your roadmap for bridging strategy and operations through this paradigm-shifting innovation. https://bit.ly/4bKAQNO
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Want to stay ahead of the curve in healthcare #AI? In our webinar, EXL experts delve into the key trends shaping the industry. Discover how interoperability can enable prospective risk adjustment and improved quality of care — at minimal cost. We explain how AI is already improving risk adjustment in #Healthcare, and how the industry is primed for the AI revolution. Learn about the future of intelligent risk adjustment in this webinar. https://bit.ly/3yuMApB #DigitalHealth #DigitalTransformation
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Gen AI brings a paradigm shift to #Healthcare. EXL can help you use #GenAI to achieve unprecedented scale in your payment integrity program. Watch our webinar to learn how we do it. https://bit.ly/4aylrPP
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Our AI experts provide the building blocks to scale #GenAI across your enterprise. Watch our on-demand webinar, "Gen AI in Action: Building Blocks for Driving Enterprises Transformation" to learn how. https://bit.ly/467o0rE
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History often goes unnoticed as we live it. For 25 years, EXL has been at the forefront of innovation, excellence, growth, and customer success. Our dedicated global teams relentlessly pursue pioneering solutions, fostering a culture that places the customer at the heart of everything we do. Discover our journey so far and our vision for the next quarter-century. #25YearsOfEXL #ThisIsEXL #CustomerExperience
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Artificial Intelligence (#AI) is reshaping customer interactions by enhancing personalisation, simplifying self-service, and enabling human agents to deliver exceptional experiences. Given the critical importance of customer experience today, clients are seeking solutions that reduce customer effort as a primary goal. Our recent discussion with Utility Week explored how #GenerativeAI could revolutionize customer service. Here are the key takeaways: 🔸Utilities express concerns about AI amidst impending stricter regulations. 🔹The effectiveness of AI hinges on the quality of the training data, which must be meticulously maintained. 🔸Customised approaches are essential as there's no universal AI solution for all customer journeys, and AI has the capacity to significantly personalise customer service experiences. 🔹AI has the potential to be seamlessly integrated into various applications. To delve deeper, check out the full article published by Utility Week. https://bit.ly/465xcwC
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We’re thrilled to announce that EXL is a Silver sponsor of this year’s CIO100 Symposium & Awards, where emerging technology meets real-world impact! Stop by the EXL table to understand how we can help you harness your #Data to create a solid foundation for analytics and #GenAI advancements. Schedule a meeting with us here: https://bit.ly/3WeThFD
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We were privileged to host the Everest Group team, Abhishek Singh, Asmita Das and Gaurav Mishra, at our India centers where we discussed the impact of data and AI on the #FutureofFinance, key market trends and how technology is disrupting the CFO's role. The EXL team demonstrated our domain + data + AI value proposition in action in client operations and showcased how our industry-focused AI-first approach is resonating in the marketplace and with our 180+ F&A customers.
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Is your insurance coverage keeping up with rising reconstruction costs? EXL’s Castle ITV Guardian is here to help! Our #AI-supported solution identifies affluent and high-value homes at risk of underinsurance, ensuring accurate coverage and maximizing premiums. Don’t let inflation impact your profitability. Discover how Castle ITV Guardian can safeguard your portfolio and prevent underinsurance. https://bit.ly/3zBFsbz #Insurance #Underwriting #CastleITVGuardian