Questions tagged [customer-interactions]
For questions regarding interactions where one party is a customer, applicable to questions from either the customer or employee perspective.
25
questions
4
votes
1
answer
1k
views
Preventing strangers from touching my phone without causing negative response
The typical scenario is as follows. I go into a store and ask a question. During the conversation, I need to show them that they actually do carry an item I'm inquiring about (or maybe that something ...
2
votes
1
answer
372
views
Are there any common hand signals/gestures one can use while wearing a mask that can communicate simple things to others?
I live in New York City — The Big Apple! One of the largest cities in the world! — and also the epicenter of the COVID-19 pandemic in the United States.
As such, I’ve been wearing a mask daily for ...
- 1,378
2
votes
1
answer
315
views
How can I convey negative feedback in a positive and constructive way?
Imagine walking into a restaurant to look at a menu and instead of saying "I'll have a think about it" and wander off, you instead said "actually, I've found a place for cheaper so I'm going there now"...
- 393
6
votes
3
answers
994
views
How to deal with non-answers to simple, direct questions, from people doing their job
Background
I've read this question and this other one. My question is about a different situation, because it's the other party's paid job to answer customer questions.
Examples (over email/text)
Me: ...
- 113
6
votes
2
answers
710
views
How to ask for my money back without damaging my relationship with this person?
This situation involves three people:
Myself
An online friend and artist (we'll call him Saxton)
My SO (we'll call her Reva.)
I don't know Saxton's age exactly, but I don't think anybody here is ...
- 161
7
votes
1
answer
719
views
Resolving conficts with customers as a waiter
I recently had an unpleasant experience with one of customers in a club where I work as a waiter on weekends (it's my weekend job to get some money as a student). So far, I haven't had any unpleasant ...
- 163
42
votes
5
answers
24k
views
How do I politely hint to customers to leave my store, without pretending to need to leave myself?
I own a small gelato juice bar with a piddling number of seats for customers. I'm working alone right now; my employees returned to school and I haven't hired yet.
Too frequently, after buying and ...
user2423
12
votes
1
answer
2k
views
How do I avoid an interaction with an employee at the grocery store escalating to the store manager?
I live in the Netherlands. I am an immigrant of North African descent, and Muslim by faith.
Yesterday I walked into a major grocery store. I was very angry and stressed for other reasons. In this ...
- 253
2
votes
1
answer
544
views
How do I request a different hairdresser?
When I get my hair cut I always go to the same chain location, because it's on my way home from work and convenient. I don't have a particular stylist, so I don't make an appointment and just walk in ...
- 1,685
6
votes
1
answer
555
views
How to try out a product you do not intend to buy? [closed]
An organization I'm in offered a "test drive" event of a car manufacturer to its members. Since I have an interest in cars, I opted to go.
The purpose of this event is obviously to promote their cars....
- 163
2
votes
3
answers
7k
views
How do I respond to someone saying "thanks for waiting" after a long wait I wasn't okay with? [closed]
Recently, I was in a line at the supermarket where the person ahead of me took nearly 10 minutes to resolve a payment issue with their order (usually, payment takes 30 seconds to a minute). When that ...
- 1,556
28
votes
6
answers
10k
views
How to ask a store clerk to leave you alone without being rude?
When I go shopping (I am not doing that often, only sometimes when I really need some new clothes), I'd like to take my time, look at all available stuff, and thinking about what I need and what not, ...
- 1,535
3
votes
2
answers
391
views
Is it too intrusive to ask about a customer's success with a product?
Currently, I sell hatching eggs as a small in home business. I've been having a 90% hatch rate with my own eggs this year but I have been looking into collecting data on the hatch rates of my ...
- 31
2
votes
2
answers
248
views
How do I make amends with someone I was unfairly upset with? [closed]
I took my car to be serviced at the dealer (yes yes they charge a fortune but I trust them and they have every incentive to do a good job so that I'll purchase another vehicle from them.)
When I "...
- 2,341
3
votes
1
answer
276
views
How to ask a tourist outfitter about their competitor's products
A group of friends and I go on an annual summer trip river tubing and camping for a weekend. The last 4 times we've gone, we've used one particular outfitter, I'll call them outfitter A, to rent tubes ...
- 2,889