Questions tagged [client-support]
For questions related to support of any kind supplied to a client as part of a freelancing job/project
4
questions
15
votes
3
answers
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How to setup client ownership of domain name and hosting
I'm starting out as a small web design and development business. I'd prefer that after I launch a site for a client, they then own and be responsible for the management and recurring payment of their ...
- 397
46
votes
7
answers
3k
views
How can we prepare for "getting hit by a bus"?
As a self-employed person working for a client (e.g. creating a website), you have a bus factor of 1:
The bus factor is the total number of key developers who would need to be incapacitated (as by ...
- 1,501
9
votes
7
answers
485
views
Client suspended dev work, but still wants fixes
I have a long term development client that recently needed to suspend development due to some financial issues on his side. Up until now for most of this year I've been on an hourly time commitment ...
- 955
9
votes
3
answers
1k
views
How prompt should we fix bugs after app release?
So I made an app, we tested it and the app is published to public. The client returns to me in 10-15 days saying that users reported more bugs. I usually give 1 to 3 months of free after-release ...
- 14.4k