The announcement of the Customer Success Score is the latest move by Salesforce to support customers move to AI.
An interview with Ryan Aytay, who became Tableau CEO in May, on the changing nature of the vendor's user base and the impact of AI on data analytics in the enterprise.
AI governance, data consolidation, IT modernization - these are all factors that make this week's announcements of an upgraded Data Cloud and new Einstein 1 platform strategic for Salesforce.
Another year, another Dreamforce - here's the skinny to wind up a very busy week...
Government-led legislation would be great, but in the meantime AI tech firms should make voluntary commitments around risk and safety.
Kelman has returned to Salesforce at an interesting time as the company pivots towards being an AI firm - or does it?
There are new companies to be built and money to be made, not least for San Francisco.
Making sure that Salesforce tech is up to scratch before it gets into customers hands is part of the CIO mandate.
Some visions of a future shaped by generative AI from Sam Altman. Enthused or scared? Take your pick!
Brian Millham is the man who stayed. Coming up for a quarter of a century with Salesforce, he's now COO and running a huge amount of the show.
After almost 19 years as founding CEO of pureplay Salesforce consultancy Bluewolf, followed by two years running professional services for Salesforce, Coastal Cloud's new CEO Eric Berridge knows a thing or two about how to succeed as a Salesforce partner.
Airline uses Service Cloud to take customer experiences to new heights.
Catching up with Heather Black, founder of Supermums, to talk AI ambitions.
