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I have a Windows 10 VM on Azure, to which I connect using remote desktop. Today I installed the latest preview build on it, and now I can no longer connect using RDP: my credentials no longer work, and I don't have any others.

What can I do to regain access to my VM?

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  • Have you tried a forced restart?
    – Ramhound
    Commented Nov 14, 2014 at 15:21
  • @Ramhound, yes, it didn't change anything
    – Thomas Levesque
    Commented Nov 14, 2014 at 15:30
  • It sounds like your only choice is to rebuild the virtual machine. It sounds like something happen with the update. This is to be expect with pre-beta software.
    – Ramhound
    Commented Nov 14, 2014 at 15:31
  • @Ramhound, in this case, it's probably what I'm going to do, because I don't have anything important on that machine. But what if it happens on a VM where I have critical data and/or applications? There must be a way to access it when RDP isn't working, right?
    – Thomas Levesque
    Commented Nov 15, 2014 at 14:36
  • That would be a question for Microsoft. If you have critical data you might want to keep backups of said virtual machine. I am sure Azure has some mechanic that can make that process easy.
    – Ramhound
    Commented Nov 15, 2014 at 16:02

1 Answer 1

Reset to default
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I managed to access it again by resetting the password using Azure Powershell:

Get-AzureVM -ServiceName “xxx”-Name “xxx” | Set-AzureVMAccessExtension -UserName xxx -Password xxx | Update-AzureVM
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  • I've reseted the password with your script, and it says OperationStatus = Succeeded, but still no way to log on to the server.
    – Balint
    Commented Jun 21, 2015 at 12:33

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