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1-800-567-6789

Option 1: Tech support- after pressing this you must pick between DSL and dialup/ISDN.

Option 2: Billing/Pending orders. This will take you to either Billing or Customer Care(who is being trained to handle billing issues)

Option 3: Sales

Option 4: To cancel or disconnect service- this will take you to Retention, once again select between DSL/dialup/ISDN.

Option 5: It's listed as "all other inquiries", but it's actually for Teleproducts. If you need to track equipment or return it for reasons OTHER than cancelling.

FAQ by kadar


Feedback received on this FAQ entry:
  • Verizon is consolidating to 1-800-VERIZON (837-4966) as the central gateway for all purposes.

    2012-05-23 02:14:23 (Caveat See Profile)



Expand got feedback?

by edited by kadar See Profile
last modified: 2002-08-26 17:29:25