Ultra.cc Reviews

I've been familiar with these types companies for some time, and after doing my research, I chose Ultra.cc. It's been a great decision, as their robust stability, user-friendly interface, and excellent documentation have been invaluable to me. Recently, I upgraded my service with minimal downtime. The value for this service is excellent, and I get substantial use out of all its features. There's plenty to tinker with, and the Discord community is very active and helpful.

Date of experience: July 16, 2024

I've been using Ultra for a few years now. It has always worked great, staff is extremely responsive & kind.
Support tickets get handled well and for quick help the Discord has a chill community to get advice from too.

Date of experience: June 10, 2024

I change my service subscription, the support is very good, migration as worked well, all is fine, ultra.cc is the best server provider for my use. Thanks for all.

Date of experience: July 05, 2024

Anytime I've had an issue the response has been almost immediately! Always any issue has been remedied ASAP. Like this service a lot!

Date of experience: June 27, 2024

Always helpful and friendly - great service!

Date of experience: July 11, 2024

I Have been with them since 2019 and they have some of the best Customer Support around. I have tried other companies but none of them were as responsive as Ultra. I recently asked to upgrade my SeedBox (SB) to a higher tier and everything was extremely easy and fast. I was even able to continue to use the SB while they migrated everything from my previous SB. I really do recommend them not only because of Customer Support but also their prices are very fair and competitive. I will continue my relationship with them for the foreseeable future!

Date of experience: June 09, 2024

I have been a happy and satisfied subscriber for a year now.

The overall service is first class and I can recommend it 100%.

Date of experience: July 05, 2023

Great customer support. Had an issue where I'd signed up for two different seedboxes in the same month, but cancelled one and had it deactivated a couple weeks before getting a slightly pricier one with Plex support, and the new server deployed incorrectly. I had confused the system at every turn, even accidentally giving my new server the same name as the cancelled one - so I figured this would be a more complicated situation that would take a day or two to figure out, based on the standard speed of average CS. They manually fixed it within just a few minutes after I sent my message, and were extremely friendly compared to your average CS rep. The product is working perfectly so far. I'd recommend to anyone looking for a seedbox

Date of experience: June 10, 2024

Great Service !

I am a new user, but setup was so easy, with fast support.

Date of experience: July 12, 2024

Fast and friendly customer support
Have contacted them several times and they've always responded within an hour or two

Date of experience: June 28, 2024

Very stable service. Quick response on support queries.
Highly recommended..

Date of experience: July 08, 2024

Ultra is an excellent place for seed boxes. Although the 50Gb was shared, I found the speed to be a lot more than I expected. I would recommend this company to anyone without reservation.

Date of experience: April 02, 2024

Fantastic Company, I did a ton of research before going with Ultra. They seemed a popular choice on reddit, the prices was very good. Then I had a couple questions, they responded very polite within 1-2 hours, even replied on a sunday. The support is incredible. Highly recommended

Date of experience: April 29, 2024

Had a problem with billing, emailed them expecting it to take a day or two and had an answer and resolution within 2 hours! Never had any problem with my servers and I cannot recommend this company highly enough.

Date of experience: May 29, 2024

Amazing experience, great service, fast and over the top assistance.
They even helped me recovering my data from my old provider !
The performances are great, speed, availability, and at a very reasonable price.
There are a lot of possibilities, and I think I haven't discovered everything yet.
I'm very, very satisfied !

Date of experience: May 03, 2024

Numerous contact made with customer services, always been a fast reply even though the ticket was always marked as low priority, very cheap service and speed is 100% spot on

Date of experience: June 20, 2024

Even though I am giving 5 stars. Customer service for tickets is great when migration.

But to be transparent I had a problem.

After upgrading a service my upload speeds were crazy slow for about 2 days. I opened up a ticket was told I to put it short was blamed for something that to me did not seem true. Anyway the problem was solved on its own the next day without changes on my part (Meaning I was in the right).

Other than this great service

Date of experience: May 10, 2024

The service itself meets all my needs, but more importantly the customer service speed and knowledge to solve my issues promptly is without parallel. Could not be more pleased with them and recommend without any reservation.

Date of experience: May 29, 2024

I have been using their products for years now. I think they are the best in terms of client sadisfaction and rapid help. They help me maintain my services and apps with stability and ease

Date of experience: May 31, 2024

Provided clear instructions that fixed my issue

Date of experience: July 01, 2024