How to create awesome customer experiences

Cisco IT implemented a large-scale continuous delivery transformation to improve software quality, optimize costs, and accelerate time to capability. Their approach included establishing a core team, adopting agile methodologies, automating testing, embedding subject matter experts, and grouping applications into adoption waves. Key results were increased agile adoption rates, productivity savings, and measurable business value. The transformation required addressing needs like environment refreshes and concurrent code versions, as well as focusing on areas like tools, training, processes, and culture change.

DevOps short deck:- DevOps the Fire of Innovation Some clarity on DevOps (Start-up, Pilot & Global Enterprise) DevOps: an endless evolution of improvements & adaptations Should Successful DevOps = Business Agility?

DevOps: The art of making better software. Does Agile always improve software efforts? Does Cloud make your Apps better? Could DevOps make your Enterprise IT more productive? Could DevOps be a global game-changer for your business?

The Scaled Agile Framework (SAFe) is the agile methodology of choice for many large enterprises. It promises predictable and frequent delivery in complex environments. Our experience with organizations that adopt SAFe shows that an organization’s willingness to blend product-thinking, technical agility and a culture of learning is the secret sauce for catapulting the organization from “process excellence” into meaningful product impacts. In this webinar, we’ll share tried and tested ways of introducing product thinking and engineering practices into SAFe organizations, covering organizational, product, and technical ground. You'll learn: - How to establish products as value streams and gently reorganize ARTs over time without sacrificing product community or continuity. - How to use product stories to engage your teams before and during PI planning in a way that invites collaboration on a healthy blend of continuous discovery and delivery. - How customer, architectural, and operational learning pave the way for scaling to teams of teams from a DevOps perspective, including patterns and anti-patterns.

This is the talk I am doing at the 2010 SQE Better Software/Agile Development Practices Conference in Vegas this week. Not much new, but this is a combination of several ideas from many of my existing presentations.

This document provides an overview of an Agile and Scrum workshop presented by Rasmus Runberg. It includes an introduction to Rasmus and the workshop agenda. The document then covers the key topics in the workshop: What is Agile, the Agile Manifesto, Scrum values and process, and the Scrum roles of the Development Team, Scrum Master, and Product Owner. It describes group activities for participants to discuss the Agile Manifesto principles and benefits of Agile. It also provides information on the Product Backlog and how stories are prioritized from high-level Epics down to individual User Stories.

A perspective from within CA Technologies on where to start and how to progress in your DevOps journey to ultimately become successful in today's application economy. For more information on DevOps solutions from CA Technologies, please visit: http://bit.ly/1wbjjqX

Webinar by Clarke Ching Agile and ToC expert. Agile: the Good, the Bad and the Ugly. If your Agile is broken then this is how to fix it! Your Agile teams are busy. Busy delivering. Busy improving. Your quality is amazing. Rework is low. The product looks great. Your users love it. You are a high performing team! But your internal customers say your teams are slow. This session will teach you how to use the Theory of Constraints to figure out how to speed up, by finding the one thing that’s slowing them down. This webinar will cover how, in an Agile environment: - to better control scope creep, - to reinforce your relationship with the I.T. Development team’s client, - to be able to make commitments and honour them and - to decide where your bottleneck should be. About the speaker Clarke Ching is a computer scientist with an MBA who discovered Goldratt’s Theory of Constraints (ToC) in 2003 and has been using it ever since to accelerate Agile initiatives. He is fascinated by Agile and obsessed with ToC. He wrote the amazon best-sellers Rolling Rocks Downhill and The Bottleneck Rules. Rolling Rocks Downhill teaches 3 things: the fundamentals of Agile combined with ToC; how to use those fundamentals to deliver big projects faster and on time; and how to deliver quietly huge transformations. It’s been featured in The Guardian newspaper and The Spectator magazine. It was one of Barbara Oakley’s top 10 books of 2019. It was the #2 best-selling Leadership book on amazon.com, just behind Steven Covey’s 7-habits book. He has been Agile / Lean / ToC expert in: GE Energy, Dell, Royal London (life insurance & pensions), Gazprom and Standard Life Aberdeen among other organizations. He is the past Chairperson of Agile Scotland. He is a lecturer at Victoria University School Of Management in New Zealand where he now lives. Today he is the founder and Chief Productivity Officer of Odd Socks Consulting

Slides from my talk about the not so obvious changes that occur when change from waterfall to agile software development with Scrum. A review on the past three years in an agile transition.

Joint talk by one of my colleagues with Sita.aero discussing Sita's approach to Agile at Scale; how they have embedded that across a large diverse organisation and lastly the significant benefits resulting. Presented at Unicom's Agile in the Finance Sector on the 26th Feb 2015.

The document discusses the history and evolution of DevOps. It traces how DevOps began as a grassroots movement among practitioners and led to numerous DevOps conferences starting in 2009. It also outlines how DevOps aims to break down silos between development and operations teams to improve organizational alignment, reduce lead times, and provide faster feedback. A key part of DevOps is taking an end-to-end view of application delivery and focusing on continuous integration, delivery, and deployment.

The document discusses several truths and misconceptions about Agile. It begins by introducing Richard Cheng and his background in Agile training and coaching. It then addresses several common misconceptions, such as that Agile and Scrum are the same, that Scrum is just mini-waterfall, and that Scrum cannot work for fixed date/fixed scope projects. For each, it provides the correct perspective on the truth. The document aims to help readers understand Agile concepts and principles.

To stay relevant in a world of accelerating change, business executives are increasingly striving for greater business agility. To achieve this, the modern enterprise faces challenges such as: • Increased responsiveness to market demands, • Managing business agility at the portfolio and program level, • Aligning business and IT agility, • Extending software development agility to the greater application life cycle, • Scaling agile practices so that it perpetuates throughout the organisation, • Enabling agility using DevOps toolsets that significantly enhance productivity and speeds up delivery. Join Jaco Viljoen, Principal consultant for Agile Software Development at IndigoCube and hear about the latest thinking in scaling agile to the enterprise and learn how to address these problems. Furthermore, Viljoen will discuss the state of agile today, agile frameworks for the agile enterprise, enabling DevOps toolsets, and how it all comes together to facilitate business agility.

DevOps is popping up in tech circles all over the place. Do you know what it is? How to take advantage of it's benefits? Or where to start. In just a few minutes you can kick-start your shift to a DevOps mindset.

Andrew Hawkins, CTO Automation & Delivery Lead, LV= This presentation is titled "Horses for Courses" and will outline a story of improvement at LV= recognizing that as organisations we will all adopt new and improved ways of working in different ways and with varying degrees of pace. As an organisation very much aligned to ITIL and through introduction of automation practices we continue to see steady improvement in quality of service and throughput of change. We’ll share our story along with challenges faced and the opportunities we see ahead.

Hello, I’m Jeff Stewart, XMPie Services Director​ Today I will present the new service offering from XMPie started last year.​ The motivation is to help customers succeed using the XMPie suite of platforms and tools​ We Can Help You Get Started Fast, Do It Well The First Time, Learn While We Build It Together

This document summarizes T-Mobile's journey to achieving business agility through HR continuous delivery. It discusses three initiatives between 2012-2020 to implement agile and DevOps practices within HR technology and processes. The most recent initiative from 2017-2020 focused on business and technology alignment, prioritizing value and outcomes, improving flow from idea to feedback, and establishing a collaborative culture. Metrics showed improvements in areas like lead time, deployments, and business satisfaction. The document advocates for empathy, resilience, and joy in change efforts through listening, empowerment, and continuous improvement.

O documento resume os principais tópicos da filosofia grega, incluindo a divisão em três períodos (pré-socrático, socrático e pós-socrático). Detalha os pensamentos de filósofos pré-socráticos como Heráclito e Parmênides e suas ideias sobre mudança e ser. Também discute Sócrates, Platão, Aristóteles e suas contribuições à ética, lógica, metafísica e outras áreas.

El documento resume varias noticias sobre tenis, incluyendo la derrota del número 1 del mundo Andy Murray en su primer partido en Indian Wells a manos de Vasek Pospisil, detalles sobre el próximo Abierto Casino San Angel en México, y un homenaje al tenista Nick Kyrgios. También presenta información sobre el Tennis Babe Mathilde Johansson y provee enlaces a más detalles sobre cada historia.

Este documento habla sobre la edición de videos. Explica brevemente la historia y evolución de la edición de video, desde el montaje manual hasta los sistemas digitales de hoy. También describe algunas de las herramientas más comunes para editar videos, como Camtasia Studio, Adobe Premiere Pro, Sony Vegas y Windows Movie Maker. Por último, resume los pasos básicos para editar un video, como importar clips de video e imágenes, ajustar la línea de tiempo y agregar efectos y transiciones.

This document discusses pleural effusion, which is an accumulation of fluid in the pleural cavity between the lungs and chest wall. It causes symptoms like shortness of breath and chest pain. Diagnosis is made through physical exam finding decreased breath sounds and imaging tests like chest x-rays that show blurred lung borders and opacity in the affected hemithorax. The images show examples of a pneumothorax where air is trapped in the pleural space, as well as pleural effusions.