AppSphere 15 - Achieving Enterprise Agility, Superior Scalability and Deployment at Speed with APMaaS

Process Automation Solutions is a global provider of automation solutions with over $1.3 billion in revenue. It has over 4,400 employees across 23 facilities in 22 countries. The company provides engineering and automation services for diverse industrial markets such as automotive, chemical, pharmaceutical and food & beverage. It has extensive experience implementing major automation systems from leading manufacturers such as Siemens, ABB, Emerson and Honeywell.

1. Nicolas Weydert has over 12 years of experience in product lifecycle management (PLM) with expertise in PTC's Windchill solutions. 2. He has held diverse roles including technical support, project management, sales, and training. 3. Through his consulting firm, he offers PLM coaching, project management, and tailored products and services leveraging his strong Windchill expertise to deliver high quality solutions and best practices for customers.

Synthetic monitoring has been around for nearly two decades, but the innovation in this area has crawled to a trickle. Users are coping with complex and disjointed products driven by proprietary technology. This is about to change: AppDynamics Synthetic monitoring technology is driven by the leading-edge front end optimization open source technology WebPageTest and W3C standards like Webdriver. AppDynamics has embraced and combined them with changes in Cloud Computing to deliver a new generation of synthetic monitoring. These technologies allow not only for availability monitoring today, but hold a vast array of use cases and capabilities for the future which will create new innovation. Key Takeaways: - Learn about WebPageTest, and why it's the leading tool for front end optimization - How AppDynamics leverages WebPageTest and Webdriver technologies - How AppDynamics is leveraging changes in Cloud computing to deliver a new generation of synthetic -monitoring - What future capabilities AppDynamics will leverage from these projects to create new use cases This deck was originally presented at AppSphere 2015.

The Xerox Government Solutions Health Enterprise Portal supports all of the Health Care Program and Decision Support needs for MMIS management for several states. The solution is based on different IBM products, leveraging IBM Digital Experience and WebSphere Portal Server, WebSphere Application Server, Smarter Process and IBM Security Solutions. To ensure the best possible performance for the users of this major enterprise solution Xerox and IBM worked on optimizing the performance of the solution. To monitor and troubleshoot the solution and optimize the performance AppDynamics Performance Management was used. The session will explain the business drivers, use cases, and architecture choices selected for deployment. We will also discuss in detail how the team leveraged AppDynamics and other tools to optimize and manage the performance of the enterprise health care solution. Join us for a real world showcase how performance was optimized for a state of the art enterprise Health Care solution. This deck was originally presented at AppSphere 2015.

EMC XCHANGE 2015 Rolland ZANZUCCHI http://france.emc.com/storage/xtremio/enterprise-solutions.htm#business-apps http://france.emc.com/infographics/soar-to-new-levels-sap-productivity.htm http://france.emc.com/platform/sap.htm

DigitasLBi, a global marketing and technology agency, are responsible for delivering an incredibly ambitious B2C web platform serving the combined global audiences of the Renault and Nissan automotive companies. The platform will encompass 360 websites spread across more than 150 markets with an anticipated 4.5 billion views per year. Delivering a project of such scale involves large teams of developers in multiple continents, many DevOps engineers and an incredibly close and transparent relationship with our clients. It was essential that we had an integrated view of real-time application performance, user experience, and infrastructure capacity in real-time, across our global alliance. This was needed to help us make fast, data-driven decisions and so, in 2014, we chose AppDynamics because it’s a proven real-user monitoring and APM platform. In this session attendees will learn about our APM deployment experience as we will cover: - An overview of this complex, global software project for Renault and Nissan - Our APM deployment to date - The challenges we faced with APM adoption and how we overcame them - How we encouraged our client partners to utilize APM in the right way This deck was originally presented at AppSphere 2015.

Stefano Rizzo, SVP Strategy and Business Development di Polarion Software ed Edoardo Sivera, Senior Electronic System Engineer di CNHi, presenteranno gli attuali processi di sviluppo Veicolo e di sviluppo Elettronico in CNHi, le relative esigenze di integrazione della toolchain e di come la collaborazione sinergica di Polarion Software e di Siemens PLM potranno rispondere a tali esigenze.

The document provides details about Rexx Shih's profile, including his work experience, skills, education, certifications, and project experience. It consists of several sections: - Personal profile and skills: Outlines Rexx's expertise in IT solutions, project management certifications, and business analysis skills. - Work experience: Lists Rexx's roles and responsibilities in various companies from 2007-2014, including as a system engineer, business analyst, and section manager. - Education: Details Rexx's master's degree in information technology management. - Project experience: Provides summaries of 9 projects Rexx worked on, describing objectives, roles, technologies used, and benefits achieved. Projects involved areas like project

Lufthansa Technik’s business is much more than ‘Worldwide Maintenance, Repair Overhaul, around the clock.’ To make things run smoothly requires logistics, services, products, innovations and technology: one central point of all these areas is software. On top of this, there is also a strong operational dependency for agility and speed. This means digitalization, automation and IT Services in terms of workflow, efficiency, revenue, reputation, and service level management are top of our agenda. Our vision focuses on ‘Leading quality and responsibility.’ An important building block in supporting LHT Operations from the IT side, while ensuring quality and responsibility is application performance management (APM). In this session we will share: - Our approach to APM and meeting Lufthansa Technik demands. - Our experience in APM evaluation, adoption, enablement, communication and cooperation in our multi-provider/multi-developer/multi-solution-domain environment for almost 100 LHT applications. - A view on some expected and unexpected benefits during project and early operations. - Our way to implement and operate APM as centralized IT Service Product for Lufthansa Technik - A look at LHT’s APM advancement plan & roadmap with AppDynamics This deck was originally presented at AppSphere 2015.

The document describes Riverbed's Technical Account Manager (TAM) service, which provides a dedicated advisor to help customers maximize the value of their Riverbed solutions. The TAM acts as a point of contact, helps improve adoption and performance, and ensures solutions continue to meet business needs as infrastructure changes. Activities include operational assessments, knowledge transfer, and strategic roadmap guidance. The flexible engagement models allow customers to receive support tailored to their unique requirements.

The webinar discusses how to drive a successful ServiceNow implementation. It covers prerequisites for implementation like getting stakeholder buy-in and defining processes and metrics. An effective roadmap is key and should visualize requirements and effort against value. Pitfalls to avoid include over-reliance on out-of-box features and poor process definition. A case study details how ServiceNow helped a Fortune 100 company standardize global processes, increase metrics tracking, and reduce costs.

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n this session, you'll learn how APG uses ServiceNow to improve delivery speed, reduce work time and improve delivery satisfaction of IT Assets - virtual or otherwise - with automation. You will hear how APG integrated automation into their Request Management process using ServiceNow and System Center Orchestrator. In addition, the session will describe how the project was set up to automate all these processes, and how end-users are now able to manage virtual IT assets by extending Configuration Management within their own Virtual Assets module.

Overview of current integration & examples of future additional alignment to deliver higher value for both ServiceNow and AppDynamics. With AppDynamics and ServiceNow on your application: – Automate ticket creation process into ServiceNow – Reduce troubleshooting time and minimize impact on your application – Intelligent alerting – Dynamic baselines generate alerts only when performance deviates from normal behavior. No more alert storming – Full call stack analysis – Quickly identify the root cause of performance issues with code-level diagnostics

ITChamps SAP Application Support and Maintenance services (AMS) is a more flexible way of managing and optimizing SAP business applications for our customers. ITChamps SAP AMS models is designed to assist IT Managers achieve the most cost-effective way to reduce the support and maintenance cost while continually improving and stabilizing the SAP environment. Our SAP AMS services is committed to establish a high performance, quality operation by providing reliable support processes, focused information on services, and flexibility and the ability to recognize trends and adapt quickly to technical and business needs of our customers. ITChamps support models combines the tradition support models with flexi models of outsourcing as much or as little of their SAP application support as makes sense for their business, and adjusting that balance in step with changing priorities, resources and new opportunities.

Toys are fun but we can lose interest after some time and they end up sitting on the shelf - pretty much like software that initially captures attention but soon becomes shelfware. Contrast that with tools that are built for specific purpose to solve a problem and get work done efficiently. At SAS Institute, we use AppDynamics APM solution like a Swiss Knife multi-tool that empowers operations, software development, and QA professionals to be efficient and provides transparency for our stakeholders and executives with dashboards. Join me to hear about our experience with AppDynamics solution, a Swiss Knife for IT Professionals. This deck was originally shared at AppSphere 2015.

Florent Mathieu has over 15 years of experience in manufacturing engineering and management. He has worked on the A400M wing industrialization program from 2006-2009, leading projects to support production lines and enable changes from new product configurations. More recently, he worked to improve suppliers' sustained performance as quality manager. His background demonstrates capabilities in workload management, process improvements, and ensuring objectives are aligned across teams.

In this service defined world where businesses are powered by software, delivering exceptional end user experience has become the top priority for modern enterprises. DevOps collaboration has become key for enterprises to deliver their services in a lean and agile manner while ensuring the best end-user experience. Entertainment Partners started its journey with AppDynamics APM by monitoring applications in production to solve problems faster and to ensure a stable operating platform; during the last year, they have taken their APM solution past the barrier by using it earlier in their application lifecycle for enabling DevOps collaboration and continuous delivery of their applications. Most importantly, AppDynamics has become a focal “single painted glass” for operationalizing the support lifecycle of our critical services. Join this session and learn from Entertainment Partners as they share the best practices from their journey of starting with APM and then evolving to DevOps with “single painted glass” AppDynamics Solution. This deck was originally presented at AppSphere 2015.

Keynote presentation from CMG Conference explaining the challenges in management and now monitoring and business visibility provided by modern APM tools is critical to business execution

This document summarizes a presentation about .NET performance challenges and monitoring tips. It discusses common .NET performance bottlenecks such as synchronization and locking, excessive logging, code dependencies, and database issues. It then provides tips for using AppDynamics monitoring including naming business transactions, configuring tier management, tuning snapshots, and setting thresholds. Finally, it introduces AppDynamics' unified monitoring platform that provides a single view of transactions across applications, databases, and infrastructure.

Providing managed services to your customers is more than just a proven method to retaining your existing customer base. By providing managed services, you create a recurring revenue stream that allows you to proactively plan for the growth of your business. Higher margins and a better business valuation are two of the additional benefits of providing managed services to your customer base. Not just for IT shops anymore, copier companies, Telco’s and VoIP companies are securing their place in their market by adding managed services to their business profile. This session will highlight how VoIP companies all over the world have followed N-able’s systematic approach to cross and up sell existing customers and execute on a new clients acquisition strategy to increase services revenue.