SurveySparrow

Ever tackled the challenge of assembling a TV stand with primary instructions in Swedish? You start confident, end up frustrated, and somehow create a 'bookshelf' with almost no real space for your TV. Your surveys might be giving customers the same headache. Because that's what happens when communication breaks down in surveys. Customers miss your point, and you end up with unclear responses that don't give you a clear picture of their needs. With SurveySparrow’s multilingual surveys, it’s like everyone gets crystal-clear instructions in their own language. Here's how you can nail it: ✅ Speak your customers' language: Configure surveys in 130+ languages for a seamless experience. ✅ Aim for survey completion: Make it easy for respondents to understand and complete surveys. ✅ Collect feedback that fits your business needs: Get accurate insights from diverse demographics. ✅ Preview surveys in different languages: Ensure perfection before sending. ✅ Manually input translations: Customize each question for precise communication. It's time you stopped getting 'lost in translation' survey responses. Create multilingual surveys that get you precise customer needs - so a TV stand turns out exactly like a TV stand: https://bit.ly/3Y4jsAv #CustomerExperience #Surveys #B2B #SaaS #MultilingualSurveys #RefineExperience

The difference between average and amazing surveys, is a splash of forethought. Survey design is easy when you've mastered the fundamentals. We've listed them here, have a look! #CustomerExperience #RefineExperience #SurveyDesign

Collecting comprehensive feedback is crucial for exceptional customer experience management. So, when feedback collection was voted the biggest challenge, we knew we had to step in and help simplify the process for you. Here's how: ✳ Engage customers at every touchpoint with a variety of survey types like NPS, CSAT, and CES. Capture insights across platforms to deeply understand your customers. ✳ Save time with user-friendly survey tools that include AI assistance and up-to-date templates. Customize surveys to match your brand and offer multiple language support to connect with a global audience. ✳ Design surveys to be conversational and engaging to improve response rates, minimize survey fatigue, and provide a broader data set. While these tips are great for starting strong, collecting feedback is just the first step towards the very big goal of brand growth and business success. With the right tools, you can turn raw data into actionable insights - identify patterns, trends, and areas for improvement. This clarity lets you make informed decisions that push your business forward. But remember, great customer experiences aren't just about data. Make it easy for customers to reach you and show you care by promptly responding to reviews. Building trust in this way creates loyal customers and very happy brand advocates. Ready to overcome your CX challenges? Learn more about how SurveySparrow can help: https://bit.ly/3xTCBu4 #CustomerExperience #Feedback #CustomerEngagement #CX #RefineExperience #Surveys

We're excited to team up with SaaS22! The partnership is all set to help more brands in LATAM and Europe elevate their customer experiences. Looking forward to working with SaaS22 and achieving great things together.

Struggling to make sense of your dashboard? Simplifying the way you analyze data can help. With efficient processes, stay informed and track important metrics, at a glance. Swipe to see how you can make the best sense of your data analysis. Learn more: https://bit.ly/3VQcyMm #CustomerFeedback #FeedbackAnalysis #CustomerExperience #RefineExperience

Ever send out a survey and wonder if it's getting the attention it deserves? Generic survey links can blend into the noise. Here’s the deal: Traditional survey tools often lack customization, making your surveys look like...well, everyone else's. This can lead to lower response rates and missed opportunities for valuable feedback. Our solution? End-to-end branding! Craft surveys that reflect your brand identity, with your logo, colors, and fonts. Plus, send them from your custom domain and email address. This builds trust and familiarity with respondents, leading to: ✳ Higher response rates: People are more likely to engage with surveys that feel familiar and relevant. ✳ Stronger brand recognition: Every interaction is a branding opportunity! ✳ More accurate and precise insights: When respondents feel connected to your brand, they're more likely to provide honest and detailed feedback. Ready to make your surveys speak like your brand? Give it a try here: https://bit.ly/4cwOYv4 #CustomerExperience #BrandedSurveys #Whitelabelling #RefineExperience

Friday is here, and it's time for a bit of fun! We've prepared a puzzle hiding the following words (horizontally and vertically): CogniVue, AI Wings, CX Suite, Reputation, Ticketing, Chat Survey, Omnichannel, Whitelabelling, Throttling, Dashboards. When you find a word, note the cell range that it occupies (eg: A1 - D1, B2 - B7). Share your findings in the comments and be the first to find them all!

Ever wondered what Steve Jobs, Serena Williams, and your ideal customer have in common? They all have opinions that matter. The catch? Two of them aren't exactly available for a chat. But your customers?They're right there, bursting with insights that could transform your business. The problem is, those golden nuggets of wisdom are often locked behind something that’s really tough to crack - low survey response rates. And, we all know low response rates aren't just frustrating. They're missed opportunities, and a recipe for misguided strategies. So, how can we make your surveys stand out and actually get the responses you need? Here are 5 useful tips (and a bonus!) to make your response rates soar: ✳ Keep it short: We all have overflowing inboxes, very limited time, or most often both. Aim for short surveys and focus on the most important questions. ✳ Make it personal: Use the respondent's name if you can, and reference past interactions to show you genuinely care about their opinion. ✳ Time it right: Schedule surveys for quieter times like mornings or afternoons, when they're more likely to get noticed. Nobody wants to tackle a survey when they're knee-deep in their day. ✳ Reach them wherever they are: Distribute your surveys through email, social media, in-app notifications, or other channels - wherever your audience is most engaged. ✳ Keep it mobile-friendly: Ensure your survey works seamlessly on smartphones, as most people likely to engage there. 🛎 Bonus tip: Sometimes, a little "thank you" goes a long way. Consider offering a small incentive like a discount or an offer. Just a little something to show you appreciate their time. Let’s start turning those survey response rates up with a single click, starting from here: https://bit.ly/45QxRlC #CustomerExperience #Surveys #B2B #SaaS #RefineExperience

Do more than just messaging on Slack! Stay informed to make informed decisions. Here’s what you get with SurveySparrow's Slack Integration: ✅ Run surveys per your requirements - be it CSAT or any feedback collection ✅ Easily monitor feedback in real-time from your preferred Slack channels ✅ Share feedback across teams to create a collaborative atmosphere And the list goes on….. Stay connected and enhance your team's efficiency with this powerful integration! Click here to know more - https://lnkd.in/dBRyB8f #Productivity #Feedback #Integration #SurveySparrow #Feedback #Collaboration #Integration #Workflow #RefineExperience