Continuum Global Solutions

Continuum Global Solutions

Outsourcing and Offshoring Consulting

Dallas, Texas 69,311 followers

About us

With a fresh name and decades of contact center expertise, we’re dedicated to collaborative partnerships, understanding your unique needs, and tailoring solutions for an enhanced customer experience. Powered by a team of over 14,000 global service and support champions, each interaction is a chance to create positive and unforgettable moments. Job Openings: https://careers.continuumgbl.com/search/?createNewAlert=false&q=&locationsearch=&optionsFacetsDD_dept=&optionsFacetsDD_location=

Website
http://www.continuumgbl.com
Industry
Outsourcing and Offshoring Consulting
Company size
10,001+ employees
Headquarters
Dallas, Texas
Type
Privately Held
Founded
2019
Specialties
telecom, call center, contact center, voice, and ivr

Locations

Employees at Continuum Global Solutions

Updates

  • All the chocolate. It's all good! But from experience, European chocolate is the best!

    🍫✨ Happy World Chocolate Day✨🍫 Today, we're celebrating all things chocolate! Did you know chocolate can actually boost your mood? Chocolate contains chemicals like phenylethylamine, which works similarly to natural mood elevators in the brain. So go ahead, indulge a little. How are you celebrating World Chocolate Day? Tell us your favorite chocolate bar in the comments below – classic or something more adventurous?🤔

    • No alternative text description for this image
  • 🍫✨ Happy World Chocolate Day✨🍫 Today, we're celebrating all things chocolate! Did you know chocolate can actually boost your mood? Chocolate contains chemicals like phenylethylamine, which works similarly to natural mood elevators in the brain. So go ahead, indulge a little. How are you celebrating World Chocolate Day? Tell us your favorite chocolate bar in the comments below – classic or something more adventurous?🤔

    • No alternative text description for this image
  • 🎆Wishing everyone a safe and happy 4th of July!🇺🇸Whether you're enjoying fireworks, grilling out, or spending time with friends - we hope you have a memorable holiday. HUGE shoutout to our incredible employees working the holiday to support our clients. Your commitment is what makes us shine.✨We are so grateful for your hard work and dedication!

    • No alternative text description for this image
  • 🌞Happy Summer Solstice (or Winter Solstice if you're in the Southern Hemisphere)!🌝 Today is the longest day of the year in the Northern Hemisphere, so soak up the sunshine and celebrate the start of Summer!🌞🏖️ Fun Fact: On the summer solstice, shadows at noon are the shortest of the year because the sun is directly overhead at its highest point in the sky! 

    • No alternative text description for this image
  • Juneteenth is a time to honor the incredible strength and resilience of the African American community. It's a day to celebrate freedom, marking the emancipation of African Americans and the end of slavery in the United States.     As we remember this historical milestone, let's promise to keep building a world where every person feels valued.   We encourage all employees to take some time to learn more about Juneteenth's historical and cultural significance and to celebrate the triumph of freedom. https://lnkd.in/e-xqsEw

    • No alternative text description for this image
  • That’s a wrap at AWWA ACE24. We were blown away by the insightful conversations we had with so many passionate water industry leaders! A huge thank you to everyone who stopped by booth #1047 to learn about GenAI and discuss the future of customer experience (CX). The innovative spirit and commitment to exceptional customer service we encountered were truly inspiring. These valuable insights will fuel our continued development of AI-powered solutions specifically tailored to the needs of utility customer service. We appreciate you taking the time to connect with us! In the meantime, feel free to reach out to us directly to continue the conversation or explore our AI Innovations on our website: #AWWAACE24 #WaterTech #CustomerExperience #GenAI #ContinuumGlobalSolutions

    • CGS Thank You Graphic
  • Day 1 at AWWA ACE24 is off to a refreshing start! We’re excited to be in Anaheim, and can't wait to connect with you. While exploring the latest water innovations, don't miss out on the future of customer service. Stop by booth #1047 to chat with Rose Dean and Scott Radzak and learn how GenAI can revolutionize your call center: ⚡ Empower your agents with AI-powered tools. 🏅 Streamline customer inquiries for faster resolution. 🚀 Boost customer satisfaction with personalized experiences. GenAI goes beyond water – it creates exceptional customer experiences. Come see us at booth #1047 and discover how GenAI can transform your CX! #AWWAACE24 #WaterTech #CustomerExperience #GenAI #AI #ContinuumGlobalSolutions

    • Continuum AWWA Promo Graphic
  • View organization page for Continuum Global Solutions, graphic

    69,311 followers

    What an incredible week at CCW Las Vegas! Our team is energized after connecting with so many amazing industry leaders at #CCWVegas. We're grateful for the insightful conversations about customer experience (CX) and the opportunity to learn from your unique challenges. The valuable insights we gained will fuel our continued innovation in developing cutting-edge AI-powered CX solutions. We look forward to building lasting relationships and collaborating on crafting future-proof CX strategies together. Want to continue the conversation? Reach out to us directly or schedule a follow-up meeting here: Continuum Global Solutions (office365.com) #CCWLasVegas #CustomerExperience #AI #ContinuumGlobalSolutions #BPO #CCW #GenAI

    • CCW Vegas Thank You Graphic
  • View organization page for Continuum Global Solutions, graphic

    69,311 followers

    The future of water is here, and we're bringing the future of customer service! Rose Dean and Scott Radzak will be at AWWA ACE24 (booth #1047) in Anaheim, June 10-13th. Beyond the cutting-edge water solutions, let's discuss how #GenAI can revolutionize your customer experience (CX). Imagine empowered agents with AI-powered tools, streamlining inquiries and boosting customer satisfaction. Stop by booth #1047 and discover how GenAI can invigorate your CX! #AWWAACE24 #WaterTech #CustomerExperience #CX #Utilities #AI #ContinuumGlobalSolutions

Affiliated pages

Similar pages

Browse jobs

Funding

Continuum Global Solutions 1 total round

Last Round

Debt financing

US$ 65.0M

Investors

LSQ
See more info on crunchbase