Now is the time to focus on your customer journey. Did you know that 70% of CX leaders have made it a top priority for 2024? Businesses that craft seamless, personalized experiences delight their customers at every stage, driving loyalty and growth. In our latest blog post, Tim Gunderson and Amy Duchêne take a deep dive into the latest trends in customer journey orchestration. They share actionable insights on creating cohesive, personalized experiences that boost satisfaction and loyalty. 🔗 Read about the transformation happening to the customer journey: https://lnkd.in/g-bqbCd4, and vote in our poll below on what aspects you find matter the most. Let us know!
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