Intelligent Decisions
Model decisions with open standards, automate with business rules, and support human-in-the-loop AI.
Empower business innovators to design decision strategies that power real-time customer experiences.
Improve agility by empowering non-technical staff to rapidly build, test, deploy, execute, and improve treatment strategies across use cases at scale. With FICO’s world-class decision intelligence capability, you can safely and easily automate your high-volume operational decisions quickly and effectively, all while leveraging decision modeling standards to ensure trustworthy operationalization of AI in complex enterprise systems.
Features
Model
Model your business decisions based on inputs and dependencies using Decision Model & Notation (DMN) or decision flows.
- Create a common language for all users with the industry-standard specification for visually representing and diagramming the relationship between a set of decisions.
- Utilize easy-to-read diagrams to define a high-level network of interrelated decisions and connected decision logic, making it easier to manage large, complex, and reusable decision services across enterprise processes.
In today’s world, customer expectations are at an all-time high, and your competitors aren’t slowing down.
FICO’s approach to decision intelligence puts your business users and analysts — those closest to your customers, your market, and your policies — in the driver’s seat. Build and execute winning strategies with greater speed, accuracy, and transparency. Automate more decisions with the best of your human and artificial intelligence to win the trust and loyalty of your customers, all while holistically managing risk and driving your desired business outcomes.
“We’re very serious about flexible, intelligent decision management — it’s the ‘secret sauce’ for providing safe, personalized world-class customer experiences.”
Senior Engineering ManagerRelated capabilities
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Business Composability
Expertly compose business services that choreograph complex workflows to deliver results at scale.
