IT for retail and logistics
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News
12 Jun 2024
Nordic innovators look to revive the zombie subscriber population
Zombie subscriptions where customers buy a service and forget about it are harming the subscription economy, but software is being developed to support the subscription economy Continue Reading
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News
03 Jan 2024
Artificial intelligence to the front in Sweden’s National Technology Strategy
Sweden focuses in on artificial intelligence in its latest far-reaching national IT strategy Continue Reading
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News
19 Jan 2024
Fujitsu boss describes Post Office behaviour as 'shameful and appalling'
The UK head of Fujitsu said he does not know why the Post Office did not reveal information about Horizon software errors to defendants during prosecutions Continue Reading
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News
18 Jan 2024
More than 900 subpostmaster convictions wouldn’t have happened without Post Office-backed law change
IT expert says it cannot be the case that computer evidence is treated as accurate in court, without investigation into surrounding circumstances Continue Reading
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Feature
17 Jan 2024
Biometric revolution in IAM: The future of authentication
The IAM landscape is experiencing profound change thanks to the advent of biometrics. Learn about the latest advantages and key benefits of biometrics in identity Continue Reading
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Opinion
17 Jan 2024
Paula Vennells fails to practice what she preaches in Post Office scandal
Reverend Richard Coles tells Computer Weekly how a recent ITV drama ‘moved and enraged’ a public that had missed the unfolding of the biggest miscarriage of justice in modern history, in front of their noses Continue Reading
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News
16 Jan 2024
Fujitsu ‘morally obliged’ to contribute to subpostmaster financial redress amid ‘insane’ delays
Fujitsu has apologised for its role on the Post Office scandal and said it is ‘morally obliged’ to contribute to the financial redress of victims Continue Reading
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Opinion
16 Jan 2024
The human toll of ransomware: how IT pros suffer during incidents
Any ransomware attack causes significant challenges for a business or organisation going through such incident. But ransomware attacks also have tremendous impact on the staff – especially IT teams – working on mitigating the attack’s effect Continue Reading
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16 Jan 2024
Hundreds of subpostmasters to have their convictions quashed in blanket exoneration
Government will introduce legislation to exonerate hundreds of subpostmasters as a group. Continue Reading
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E-Zine
16 Jan 2024
All eyes are on the Post Office scandal – at last
In this week’s Computer Weekly, 15 years since we first revealed the plight of subpostmasters, and four years since their High Court victory, the UK public and government are getting behind the victims, thanks to a TV dramatisation of the scandal. We look at government plans to quash convictions, and analyse the role of Horizon IT supplier Fujitsu in how the Post Office scandal developed. Read the issue now. Continue Reading
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News
15 Jan 2024
Cosmetics retailer Lush dealing with mystery cyber incident
Cosmetics retailer Lush confirms it’s investigating a cyber attack of an undisclosed nature, but key public-facing systems appear to be unaffected Continue Reading
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News
12 Jan 2024
Post Office scandal inquiry hits mainstream after dramatic start to year
Long-running statutory public inquiry restarts with hugely increased interest following ITV’s dramatisation of the two decades-long scandal Continue Reading
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News
11 Jan 2024
Cisco fixes high-impact flaw in unified comms platform
Cisco unified comms customers are urged to patch a critical vulnerability in Unity Connection, a messaging and voicemail product Continue Reading
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News
10 Jan 2024
Hundreds of subpostmasters to have convictions quashed in blanket exoneration
The government has chosen to introduce legislation that will enable it to exonerate hundreds of subpostmasters as a group Continue Reading
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News
10 Jan 2024
Windows Kerberos, Hyper-V vulns among January Patch Tuesday bugs
Microsoft starts 2024 right with another slimline Patch Tuesday drop, but there are some critical vulns to be alert to, including a number of man-in-the-middle attack vectors Continue Reading
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News
09 Jan 2024
Babuk Tortilla ransomware decryptor made available
A joint effort between Cisco Talos, Avast and the Dutch police will bring relief to many victims of a variant of the Babuk ransomware known as Tortilla Continue Reading
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News
09 Jan 2024
Former Post Office CEO hands back CBE amid public backlash
Former Post Office CEO hands back her CBE after public backlash following dramatisation of her role in Post Office Horizon scandal Continue Reading
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News
09 Jan 2024
‘Hero’ subpostmaster accuses government of diversion tactics through ‘weaselly’ statistics
Campaigning subpostmaster calls out government’s use of ‘weaselly’ statistics to hide its slow progress Continue Reading
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News
09 Jan 2024
Fujitsu gets stay of execution as MPs support exoneration of wrongfully convicted subpostmasters
Fujitsu will have to wait until the end of the Post Office Horizon scandal public inquiry to hear how MPs will punish it Continue Reading
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Opinion
09 Jan 2024
Trauma and fear means victims of the Post Office scandal are suffering in silence
Just like victims of child abuse, it is likely that issues of trauma, fear, feelings of shame and a complete loss of trust in authority are some of the powerful inhibitors preventing victims of the Post Office scandal from coming forward Continue Reading
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News
08 Jan 2024
Post Office scandal furore is moment to change digital evidence rules
The current rules around digital evidence are partly to blame for the widest miscarriage of justice in UK history Continue Reading
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News
07 Jan 2024
Metropolitan Police launches second criminal investigation in Post Office scandal
New investigation will examine potential crimes by the Post Office in its recovery of money from subpostmasters accused of theft and false accounting Continue Reading
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News
04 Jan 2024
Celona and Palo Alto partner to enhance private 5G network security
Wireless services specialist Celona and security firm Palo Alto Networks are coming together to enhance device protection for organisations operating private mobile networks Continue Reading
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News
03 Jan 2024
Artificial intelligence to the front in Sweden’s National Technology Strategy
Sweden focuses in on artificial intelligence in its latest far-reaching national IT strategy Continue Reading
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Feature
28 Dec 2023
Decoding zero trust in endpoint security: A practical guide for CISOs
The exponential increase in endpoints has vastly expanded the average organisation’s attack surface – address this by applying zero-trust best practice to endpoints Continue Reading
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News
22 Dec 2023
Top 10 retail technology stories of 2023
Computer Weekly looks at what 2023 had in store for the retail industry – a year of financial uncertainty and increasing cost of living has made consumers ever more demanding, so how are retailers using tech to cope? Continue Reading
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News
21 Dec 2023
Top 10 cyber crime stories of 2023
Ransomware gangs dominated the cyber criminal underworld in 2023, a year that will prove notable for significant evolutionary trends in their tactics Continue Reading
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News
20 Dec 2023
Post Office gets government handout as Horizon replacement costs increase ‘significantly’
The increasing costs associated with replacing the Post Office’s controversial IT system have forced the government to hand it over £100m extra Continue Reading
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Opinion
20 Dec 2023
Beyond the office walls: Safeguarding remote workers from attack
Remote working has enabled people to work from almost anywhere but has piled pressure on cyber pros. Three years after Covid, how are best practices evolving and what can we expect going forward? Continue Reading
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Opinion
20 Dec 2023
Zero-trust principles: Your gateway to securing remote workers
Remote working has enabled people to work from almost anywhere but has piled pressure on cyber pros. Three years after Covid, how are best practices evolving and what can we expect going forward? Continue Reading
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Opinion
20 Dec 2023
Evolving best practice: What next for securing remote work?
Remote working has enabled people to work from almost anywhere but has piled pressure on cyber pros. Three years after Covid, how are best practices evolving and what can we expect going forward? Continue Reading
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News
20 Dec 2023
'No hiding place' for those responsible for Post Office Horizon scandal
MPs want individuals to be held to account for their roles in causing the Post Office Horizon scandal, which destroyed thousands of lives Continue Reading
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News
20 Dec 2023
ALPHV/BlackCat operation down, but maybe not out
Multinational law enforcement has targeted the operations of the notorious ALPHV/BlackCat cyber extortion gang, but the group’s members appear to remain defiant Continue Reading
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News
19 Dec 2023
Government reveals its own slow progress in compensating Post Office scandal victims
Few of the subpostmasters who unearthed the widest miscarriage of justice in UK history have been compensated so far, four years after their court victory Continue Reading
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Opinion
19 Dec 2023
Security Think Tank: Testing to improve remote worker security
Remote working has enabled people to work from almost anywhere but has piled pressure on cyber pros. Three years after Covid, how are best practices evolving and what can we expect going forward? Continue Reading
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Opinion
19 Dec 2023
Security Think Tank: Anytime, anywhere access is achievable
Remote working has enabled people to work from almost anywhere but has piled pressure on cyber pros. Three years after Covid, how are best practices evolving and what can we expect going forward? Continue Reading
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News
15 Dec 2023
Government advised to overturn all Post Office scandal convictions
An independent board set up to advise the government on compensation for innocent subpostmasters has recommended that all the Post Office scandal convictions are ‘unsafe’ and should be overturned Continue Reading
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News
14 Dec 2023
Current Post Office executive in denial of Horizon cover-up
Executives at the Post Office today are still in denial of the part they played in destroying the lives of thousands of people Continue Reading
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News
13 Dec 2023
Microsoft’s Christmas present for cyber teams: no zero-days
Barely 30 vulnerabilities, and no zero-days, have been fixed in the final Patch Tuesday drop of 2023 Continue Reading
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News
13 Dec 2023
Critical UK infrastructure a ‘hostage of fortune’ to ransomware
A lack of ransomware planning and preparedness at the highest levels of government is leaving UK operators or critical national infrastructure dangerously exposed, according to a Joint Committee report Continue Reading
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News
08 Dec 2023
Former Post Office investigator called subpostmaster campaigners ‘crooks’
Former Post Office investigator labelled subpostmasters attempting to clear their names as ‘crooks’ Continue Reading
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News
08 Dec 2023
Executive interview: Handling vanilla S/4Hana change management
We speak to the transformation lead at household goods manufacturer McBride about moving people onto a non-customised S/4Hana implementation Continue Reading
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News
06 Dec 2023
Post Office prioritised its ‘bottom line’ over justice
The Post Office was more concerned with saving money and recovering unexplained losses than getting to the bottom of subpostmaster claims that Horizon errors caused shortfalls, inquiry told Continue Reading
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Feature
05 Dec 2023
Currys data strategy takes major step forward with launch of Connected Media
Data is the foundation for the future success of the new Currys retail media platform, as the tech retailer’s CDO explains Continue Reading
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News
05 Dec 2023
Undisclosed document could reveal pressure on Fujitsu expert witness in Post Office prosecution
Details of Post Office prosecutor’s meeting with Fujitsu IT expert witness, used in subpostmaster prosecution, not yet disclosed to public inquiry Continue Reading
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News
01 Dec 2023
The Security Interviews: Mark McClain, SailPoint Technologies
SailPoint founder and CEO Mark McClain reflects on how the concept of identity has evolved over the past 20 years, and points to rapid evolution still to come Continue Reading
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News
01 Dec 2023
Post Office lawyer with his fingerprints all over IT scandal spreads blame
Senior Post Office criminal lawyer was just following orders and claims his only mistake was believing those that told him the Horizon system was robust Continue Reading
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News
30 Nov 2023
Government’s Online Fraud Charter welcomed
The government has corralled 11 of the largest tech platforms in the world to commit to its Online Fraud Charter, designed to tackle online scams, fake adverts, and more Continue Reading
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News
30 Nov 2023
Slow government response to Post Office scandal compensation forces new legislation
Subpostmasters who exposed widest miscarriage of justice in UK history still waiting for compensation after decades of fighting Continue Reading
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News
29 Nov 2023
Paula Vennells’ email fuelled Post Office Horizon cult, inquiry told
Faced with serious questions about the robustness of its core computer system, the Post Office doubled down on reliability myth, public inquiry told Continue Reading
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News
28 Nov 2023
CCRC refers two posthumous subpostmaster appeals to Crown Court
CCRC refers posthumous appeals against convictions to Crown Court for first time Continue Reading
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News
28 Nov 2023
UK retailer The Very Group embarks on GenAI push with AWS
The Very Group's collaboration with AWS is geared towards improving the customer experience through personalisation Continue Reading
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News
27 Nov 2023
India's Hexaware creates hundreds of jobs in UK
Hexaware opens IT services operation in Birmingham, with a plan to recruit 250 people in the region by 2025 Continue Reading
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News
20 Nov 2023
Kingfisher develops AI-agnostic platform to power DIY assistant
The platform provides a framework for security and compliance and enables developers to test different large language models Continue Reading
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News
16 Nov 2023
Royal Mail spent £10m on cyber measures after LockBit attack
Royal Mail has spent approximately £10m on recovery and improved cyber resilience measures in the wake of the January 2023 LockBit ransomware attack Continue Reading
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News
16 Nov 2023
Post Office scandal inquiry postpones more key witness hearings
Yet more witness hearings are cancelled due to the Post Office's late disclosure of documents Continue Reading
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Feature
15 Nov 2023
Where tech can smooth out the retail returns process
New tech from supply chain companies, M&A activity among logistics firms, and H&M’s new fees show product returns is the retail industry debate that keeps coming back Continue Reading
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News
13 Nov 2023
Rogue state-aligned actors are most critical cyber threat to UK
The prospect of rogue nation-state-aligned attackers bringing down the UK’s critical infrastructure is keeping the NCSC up at night Continue Reading
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News
13 Nov 2023
Victims’ legal action over 2015 Carphone Warehouse breach moves forward
A class action against Currys Retail over the 2015 data breach of Carphone Warehouse customers has been granted permission to move forward in the courts Continue Reading
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News
09 Nov 2023
NCSC makes annual Black Friday plea to consumers
Ahead of the annual festival of retail avarice, the NCSC is once again asking consumers to do the bare minimum to avoid falling victim to scams Continue Reading
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News
08 Nov 2023
Former Post Office manager has no memory of preparing witness statement in legal dispute
Evidence of computer problems was omitted from the witness statement of a former Post Office manager in a legal battle with a subpostmaster blamed for unexplained accounting shortfalls Continue Reading
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News
07 Nov 2023
Post Office disclosure failures delay Horizon scandal inquiry again
Many of the 300,000 emails unearthed could be relevant to evidence from future and past witnesses in the Post Office scandal inquiry Continue Reading
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News
06 Nov 2023
Netherlands starts building its own AI language model
Dutch government allocates €13.5m to develop an open artificial intelligence language model according to national values and guidelines. Continue Reading
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Opinion
03 Nov 2023
How to solve the computer evidence problem
The Law Commission is in disgrace for its historic misrepresentations of IT experts when pushing a change to the law on the use of computer evidence through Parliament. Continue Reading
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Opinion
02 Nov 2023
Law Commission misrepresented experts when it changed rule on computer evidence
The Law Commission repeatedly quoted vague, arm-waving, un-evidenced comments by judges who offered no insight into anything beyond their own technical ignorance. The law change made miscarriages of justice inevitable. Continue Reading
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Opinion
01 Nov 2023
The cause of the Post Office Horizon scandal? The Law Commission? Judges? Lawyers?
The appropriateness of the current law on the use of computer evidence in court is under the spotlight following Post Office scandal revelations Continue Reading
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News
01 Nov 2023
Darktrace CEO Poppy Gustafsson on her AI Safety Summit goals
As the AI Safety Summit at Bletchley Park takes place, Computer Weekly caught up with Darktrace CEO Poppy Gustafsson to find out what one of the UK’s most prominent AI advocates wants from proceedings Continue Reading
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Feature
31 Oct 2023
The world's most advanced Arabic LLM is now available on open source
On 30 August 2023, Abu Dhabi-based Inception, a subsidiary of G42, announced the release of an Arabic large language model to open source Continue Reading
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News
26 Oct 2023
ChatGPT, Bard, lack effective defences against fraudsters, Which? warns
Consumer advocacy Which? warns that popular generative AI tools are vulnerable to loopholes that render existing protections against malicious usage easily bypassed Continue Reading
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News
25 Oct 2023
UK Finance paints mixed picture of fraud as losses top £500m
UK losses to fraud in the first six months of the year topped £500m, but a slight decline in overall crime rates was observed, according to UK Finance’s latest data Continue Reading
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News
19 Oct 2023
Post Office auditors presumed subpostmasters were ‘on the fiddle’ or ‘in a muddle’
Public inquiry into Post Office scandal hears how head office staff routinely made negative assumptions about subpostmasters in small branches Continue Reading
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News
18 Oct 2023
Former Post Office executive admits he wouldn’t sign unfair contract he pushed on subpostmasters
Former contract manager said contract that subpostmasters had to sign with Post Office “put them on the hook” for everything Continue Reading
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News
17 Oct 2023
UK Apple Store workers detail ‘union-busting’ tactics
Apple Store workers in the UK are attempting to unionise, but say they are facing pushback from the company, which is allegedly deploying a variety of “union-busting” tactics Continue Reading
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News
13 Oct 2023
‘Angry’ lawyer warned against Post Office computer investigation in 2010 email
Angered by his exclusion from an important discussion, former Royal Mail lawyer told colleagues of the risks to the Post Office if, as planned, they publicly investigate allegations against its computer system Continue Reading
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Opinion
04 Oct 2023
AI vs software outsourcing: An opportunity or a threat?
While artificial intelligence offers unprecedented opportunities for growth, efficiency and automation, it also raises pertinent questions about the future of software outsourcing Continue Reading
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News
03 Oct 2023
Amnesia hides names of individuals behind Post Office’s ‘head on a spike’ strategy
Former Post Office lawyer deflects individual responsibility for a strategy that crushed subpostmasters, blaming the organisation as a whole Continue Reading
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News
29 Sep 2023
First subpostmaster Horizon conviction overturned in Scotland
Scotland has seen its first Post Office Horizon conviction overturned, taking the UK total to 92 Continue Reading
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News
29 Sep 2023
Government ‘breached privacy’ of Horizon victims with compensation offer, says lawyer
The government breached the privacy of victims of the Post Office Horizon scandal through making a compensation offer public Continue Reading
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Feature
28 Sep 2023
Retailers and customers alike open to AI, but calls for caution
Retail-related studies into AI’s influence suggest its capabilities are welcome by the sector and shoppers alike – but tech leaders advise treading cautiously Continue Reading
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News
27 Sep 2023
Five more subpostmasters have IT system-related convictions overturned
Over 90 former subpostmasters have so far seen wrongful convictions overturned since it was proved that software errors were to blame for accounting shortfalls Continue Reading
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News
27 Sep 2023
Post Office had no interest in subpostmaster welfare when taking legal action, says Fujitsu memo
Fujitsu memo reveals Post Office didn’t care how legal action would affect its subpostmasters as it placed the reputation of its computer system before their welfare Continue Reading
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News
27 Sep 2023
Researchers offer free threat briefings on Vegas casino hackers
Permiso, a cloud detection and response startup, is making its threat intel team available to speak on Scattered Spider, the group behind recent cyber attacks on MGM Resorts and Caesars Entertainment Continue Reading
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Opinion
20 Sep 2023
The most important law you’ve never heard of - the Electronic Trade Documents Act
The UK's Electronic Trade Documents Act has come into force, and it promises to make international trading easier, cheaper, faster and greener - but only if companies and government adopt its measures Continue Reading
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News
19 Sep 2023
Post Office employee changed story for witness statement used to destroy subpostmaster
Post Office inquiry hears how an auditor changed her story about a subpostmaster to help win court battle Continue Reading
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Opinion
19 Sep 2023
Ending the online fraud epidemic
A different approach to managing personal data across the web is possible - and it could minimise online fraud, boost e-commerce, and help make the web more secure. So why isn't the government doing it? Continue Reading
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E-Zine
19 Sep 2023
Securing Eurovision’s online voting system against cyber attacks
In this week’s Computer Weekly, we discover how Once.net and Cloudfare defended the 2023 Eurovision Song Contest against cyber attacks. Our buyer’s guide continues to look at integrating software-as-a-service applications, with the governance of SaaS connectivity to the fore. Also, HCLTech’s Ashish Gupta relates how the company has embraced a new, pandemic-influenced, remote working model. And we find out how retail tech leaders influence their boards on transformation projects. Read the issue now. Continue Reading
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News
18 Sep 2023
Government offers £600,000 to subpostmasters with overturned convictions
Subpostmasters wrongfully convicted of financial crimes based on evidence from faulty Horizon software will be offered £600,000 compensation by government Continue Reading
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News
15 Sep 2023
Las Vegas mainstay Caesars Palace likely paid off ransomware crew
Caesars Entertainment, owner of the lavish Roman Empire-themed Caesars Palace casino in Las Vegas, has revealed it also suffered a ransomware attack, and appears to have paid off its hackers Continue Reading
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News
15 Sep 2023
Number of UK contactless payments rose by 30% last year
UK consumers are increasingly making contactless payments, with the number of payments using the technology up 30% last year Continue Reading
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News
13 Sep 2023
Patch Tuesday: Microsoft fixes zero-days in Word and Streaming Service
September 2023 brings a light Patch Tuesday, with two zero-days and five critical vulnerabilities listed in the latest release Continue Reading
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News
12 Sep 2023
European enterprises to spend more on generative IT to close gap on US
European organisations are upping their spending on generative AI innovation, but face challenges recruiting the right people to support this Continue Reading
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Feature
07 Sep 2023
Interview: Ashish Gupta, head of EMEA, HCLTech
It’s not just enterprises that changed their operating models during and after Covid, but also the suppliers that took them on the journey, HCLTech Europe’s head explains Continue Reading
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News
29 Aug 2023
Top-performing CISOs reserve time for professional development
Survey of chief information security officers conducted by Gartner sheds light on habits shared by the top-performing members of the profession Continue Reading
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News
23 Aug 2023
Six subpostmaster appeals to be heard in Scottish court
Scottish court will hear appeals against the convictions of six former subpostmasters based on evidence from a Post Office computer system Continue Reading
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News
23 Aug 2023
Cyber attacks in 2023 develop quicker as average dwell times plummet
The median attacker dwell time shrunk from 10 to eight days in the first seven months of 2023, and in the case of ransomware attacks it is down to just five days Continue Reading
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News
23 Aug 2023
Innovative UK SMEs spend half of turnover on tech
UK SMEs are increasing spending on technology, with dedicated IT teams set up to enable them to keep pace with tech change Continue Reading
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News
17 Aug 2023
MP calls for review of computer evidence rule which led to subpostmasters being wrongly convicted
MP writes to minister in charge of courts requesting he looks at the controversial rules on the use of computer evidence in court Continue Reading
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Definition
11 Aug 2023
logistics
Logistics is the process of planning and executing the efficient transportation and storage of goods from the point of origin to the point of consumption. Continue Reading
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News
08 Aug 2023
Pentland Brands marshals Google BigQuery to improve customer insight
The name behind Speedo, Berghaus, Canterbury of New Zealand and Kickers turns to Google BigQuery to improve customer data understanding Continue Reading
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Blog Post
31 Jul 2023
Going passwordless in online shopping
GUEST BLOG: In the contributed blog post, Ian Lowe, head of industry solutions, EMEA at Okta, explains why passwords can cause such an issues for people shopping online, and how technology can help ... Continue Reading
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News
27 Jul 2023
Post Office tried to convince independent IT witness that he was wrong about Horizon
‘Delusional’ Post Office tried to influence an expert witness and get him to change his view about IT evidence which was detrimental to its case against a subpostmaster Continue Reading
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News
25 Jul 2023
CCRC refers two more subpostmaster convictions for appeal
Two more subpostmaster convictions referred to appeal court by the Criminal Cases Review Commission Continue Reading