Business intelligence and analytics

E-Zine 09 Nov 2023
Heineken lets the data flow

In this month’s CW EMEA ezine, we find out about Heineken’s mission to make the most out of the data it holds through an enterprise-wide data ecosystem. We also look at how the UK has turned its back on the German government-funded Gaia-X data platform, why cyber experts are urging the EU to rethink vulnerability disclosure plans, and how the IT industry is responding to the software developer skills shortfall. Read the issue now. Continue Reading
News 02 Oct 2023
CDO interview: Lalo Luna, global head of strategy and insights, Heineken

The brewing giant is building a data ecosystem to bring new insights to the business and to make the most of emerging developments in artificial intelligence capabilities Continue Reading

News 15 Oct 2018

Tech companies should not be under legal duty to remove terrorist material, says watchdog

The internet should not be a safe place for terrorists, but making it compulsory for technology companies to trawl for radical content risks interfering with the rights of innocent people, says Max Hill QC, the independent reviewer of terrorism legislation Continue Reading
News 12 Oct 2018

Looker 6 update adds analytics applications to BI tool

With Looker 6, users of the BI platform can now access packaged applications that are designed for uses such as web analytics and digital marketing analytics. Continue Reading
E-Zine 11 Oct 2018

CW Middle East: Middle East warms to humanoid robots

Countries in the Middle East are warming to humanoid robotics, robotic process automation and artificial intelligence as these technologies become widely accepted globally. Also in this issue, read why Saudi Arabia has called on London’s fintechs to set up in the country with the promise of government support, and find out how the Gulf Warehousing Company has introduced cloud-based technology to replace paper processes used by its HR department. Continue Reading
News 08 Oct 2018

Geospatial Commission pumps £5m into unlocking value of location data

Commission wants to unlock the value of location data held by its partners through the use of emerging technologies Continue Reading
News 05 Oct 2018

Telenor retrains 20,000 staff as it prepares for impact of digital tech

Norway-based mobile phone company Telenor, which provides phone services in Scandinavia and Asia, is challenging its workforce to spend 40 hours a year learning digital skills as it prepares for the impact of digital technology Continue Reading
News 04 Oct 2018

Digital Catapult launches Ethics Framework for AI and machine learning

Innovation centre hopes to foster responsible and ethical development of artificial intelligence and machine learning systems Continue Reading
News 03 Oct 2018

Diversity key for innovation, says Carnival Corporation CEO

The CEO of travel brand Carnival told Splunk.conf 2018 that having diverse teams is the best way to drive innovation throughout a business Continue Reading
Feature 01 Oct 2018

Data science teams use business ties to boost data knowledge

To ensure that advanced analytics applications are relevant to business operations, data scientists are collaborating with workers who are experts on business data. Continue Reading
Feature 01 Oct 2018

Augmented analytics, automated tools facilitate data analysis

From Tableau to Google, vendors increasingly incorporate augmented and automated analytics tools into their software to speed analytics work and open it up to more users. Continue Reading
Feature 28 Sep 2018

Q&A: Oracle adaptive intelligence strategy pervades apps

From IT to HCM to sales, AI and machine learning capabilities have been added to a variety of Oracle's offerings through Oracle AI Apps. And the vendor says there's more to come. Continue Reading
News 28 Sep 2018

Data analytics cuts queues and flight delays at Rome’s Fiumicino Airport

Aeroporti di Roma’s CIO, Emiliano Sorrenti, describes how the city’s main airport is using data analytics technology to reduce delays and queue times, securing it an industry award for customer service Continue Reading
News 27 Sep 2018

Best supply chain firms are masters of data and automation

Europe’s best supply chains are making the most out of e-commerce, customer insights and robotic process automation, according to Gartner Continue Reading
News 26 Sep 2018

Australia’s ANZ banks on Google Cloud

The Australia and New Zealand Banking Group has signed up for the Google Cloud Platform to help its bankers deliver data insights to institutional customers Continue Reading
News 25 Sep 2018

MI5 admits to ‘unlawful’ spying on Privacy International

The UK's intelligence agencies acted unlawfully by intercepting communications data on NGO, Privacy International, the UK's most secret court ruled. Continue Reading
News 25 Sep 2018

Businesses expect shortfall due to GDPR and Brexit

Companies are concerned that the UK’s departure from the EU and new data legislation will impact revenue – but IT can help Continue Reading
Feature 20 Sep 2018

Doorstep challenge: How retailers are innovating on delivery and fulfilment

Every retailer selling online in 2018 needs great shipping options for customers who have got used to an expanding list of choices. How are some retailers developing the proposition, and where does technology fit into the equation? Continue Reading
News 20 Sep 2018

Police chiefs put plans in place as UK may lose access to EU data sharing tools post Brexit

Police chiefs have put plans in place to help forces find alternatives to share and access information, should the UK lose access to EU data sharing systems post Brexit, but say processes would be “slower and ultimately less effective” Continue Reading
Feature 19 Sep 2018

Employers turn to wearable technology to help staff manage work-life balance

Companies are realising that there are sound business reasons for ensuring their employees get enough sleep and exercise, so they are turning to wearable technology to help their staff stay healthy, despite the pressures of work Continue Reading
News 13 Sep 2018

GCHQ mass surveillance regime was in breach of human rights law, European court rules

The European Court of Human Rights in Strasbourg has ruled that the UK’s collection of bulk interception of communications data lacked adequate oversight and safeguards and was in breach of human rights law Continue Reading
News 11 Sep 2018

Fashion retailer Desigual boosts sales opportunities with data-sharing technology

Spanish fashion group Desigual reports 2% fewer lost sales after investing in technology to share stock, sales and pricing data between stores, websites and franchise partners Continue Reading
News 10 Sep 2018

Pladis aims to get closer to consumers with S/4 Hana

Pladis, a UK-based Turkish-owned multinational biscuit and chocolate maker, has turned to cloud-delivered SAP software to move from a product-focused to a customer-centric way of doing business Continue Reading
News 05 Sep 2018

Tibco plugs streaming data gap in Spotfire

New streaming data analytics capability in Tibco Spotfire X is expected to be well-received by enterprises in competitive markets across Asia-Pacific Continue Reading
News 05 Sep 2018

If we don't digitise NHS, we are condemning people to die, says NHS England’s operational director

NHS England’s national director for operations, Matthew Swindells, calls for a complete overhaul of the way the NHS delivers care, claiming the current model “is not viable” Continue Reading
News 04 Sep 2018

Tibco to tackle blockchain challenges

Integration and analytics software supplier Tibco has formed a new lab to tackle the challenges of implementing blockchain and other emerging technologies Continue Reading
News 03 Sep 2018

Dutch bank ING sees financial boost from employee performance management rethink

ING claims business has improved after replacing ‘scattered and fragmented’ IT systems to change the way it manages employee performance Continue Reading
News 30 Aug 2018

Alteryx 2018.3 gives users new data visualization options

The latest version of Alteryx's data preparation and analytics software adds new visualization capabilities -- something that beta user Voxx Analytics says was needed. Continue Reading
News 29 Aug 2018

IT leaders at a crossroads as they grapple with digital technology

CIOs have the opportunity to influence their company strategy as digital technology reshapes business. A survey of CIOs across 70 countries charts a path for IT leaders through emerging technologies Continue Reading
News 28 Aug 2018

Amnesty International creates human rights digital archive

Digital preservation platform from Preservica will protect digital records of significant historical importance to Amnesty and its supporters Continue Reading
Opinion 23 Aug 2018

How design thinking will affect today’s analysts

A user research manager at Tableau Software explains the import of an eye-tracking survey, focused on understanding how humans consume dashboards Continue Reading
News 23 Aug 2018

KT shows off 5G’s potential at Asian Games

The South Korean telecoms bigwig is showcasing a host of 5G applications at the Asian Games in the run up to the commercial launch of its 5G network next year Continue Reading
E-Zine 21 Aug 2018

Tapping into the internet of things

In this week’s Computer Weekly, we hear from IT leaders who are early adopters of internet of things technologies about how to deliver on the potential of IoT. We examine strategies for combining hyper-converged infrastructure and cloud storage to best effect. And we find out how the UK government intends to use data to improve Britain’s railways. Read the issue now. Continue Reading
Opinion 20 Aug 2018

AI: Black boxes and the boardroom

Computers can and do make mistakes and AI is only as good its training so relying purely on machine intelligence to make critical decisions is risky Continue Reading
News 09 Aug 2018

UK above average on strategic use of analytics

The UK has slightly more chief data officers than the global average, which helps drive strategic initiatives – but security is still seen as a major hurdle Continue Reading
E-Zine 09 Aug 2018

CW Benelux: Netherlands to experiment with self-driving trains

In this issue, read how Dutch railway operator ProRail will test self-driving trains on a small set of railroad tracks to learn if they can be part of the country’s notoriously busy network. Also, find out how a network of smart towns and cities is growing in the Netherlands, and why Dutch organisations are being urged to unite to fight DDoS attacks. Continue Reading
News 02 Aug 2018

Data has potential to enhance UK economy and productivity, says government

Government paper sets out potential for data to drive economic value, and highlights series of challenges that need to be addressed to fully gain benefits Continue Reading
News 01 Aug 2018

What machine learning practitioners can learn from data warehousing

Cloudera’s head of emerging business shares lessons that machine learning practitioners can learn from their cousins in data warehousing Continue Reading
News 31 Jul 2018

Cynozure lets you hire a chief digital officer on demand

Why pay for a full-time chief digital officer? Cynozure has a new service to enable smaller businesses to swap them out, as and when they need a change Continue Reading
News 31 Jul 2018

Briton ran pro-Kremlin disinformation campaign that helped Trump deny Russian links

A British IT manager and former hacker from Darlington ran a disinformation campaign that duped former US intelligence agents and provided Donald Trump with manufactured “evidence” to deny that Russia interfered with the US election Continue Reading
News 30 Jul 2018

M&S aims to give 1,000 employees data skills

Luxury supermarket Marks and Spencer has partnered with Decoded to create a programme aimed at teaching its employees data skills Continue Reading
News 30 Jul 2018

How F1 and others are moving beyond descriptive analytics

Formula 1 and Merck Sharp & Dohme are using data analytics to better understand user behaviour and predict the future Continue Reading
News 25 Jul 2018

Qlik-Podium acquisition aims to boost BI data management

With its acquisition of Podium Data, Qlik seeks to amplify its enterprise BI data management capabilities and raise the level of competition with Tableau and Power BI. Continue Reading
News 24 Jul 2018

Capital markets firms to ramp up public cloud spending

Companies in the investment sector are increasingly using the public cloud to improve access to business-critical data Continue Reading
Opinion 19 Jul 2018

Reskilling the analytics team: Math, science and creativity

Technical skills are a must for data scientists. But to make analytics teams successful, they also need to think creatively, work in harmony and be good communicators. Continue Reading
Tip 19 Jul 2018

Good data quality for machine learning is an analytics must

As companies add machine learning applications, they need to really understand -- and be able to improve -- their data. That's where data quality initiatives come in. Continue Reading
Feature 19 Jul 2018

At Intuit, machine learning enhances products, CTO says

Intuit's machine learning and AI technology are transforming its many financial software products. CTO Tayloe Stansbury discusses what that means for Intuit. Continue Reading
News 19 Jul 2018

How Splunk is ‘splunking’ data for APAC enterprises

Splunk’s regional vice-president talks up the company’s business strategy and how its customers are using big data analytics in security and IT operations Continue Reading
Feature 12 Jul 2018

The threats of AI must be taken seriously to prevent harm

The risks of AI use are growing as the technology becomes more pervasive. Rather than laugh off the threats, businesses should move to mitigate them before they become headaches. Continue Reading
E-Zine 12 Jul 2018

CW Middle East: Can Saudi Arabia build the Silicon Valley of the Middle East?

In April this year, Saudi Arabia’s crown prince Mohammed Bin Salman visited Silicon Valley in the US to meet tech giants such as Apple and Amazon in its efforts to fast-forward the kingdom’s technology capabilities. Read about its lofty ambitions. Also in this issue, read how demand for skilled IT professionals is increasing rapidly in the Middle East, which is facing a talent crunch. Meanwhile, Gulf Cooperation Council smart city initiatives are gathering momentum. Continue Reading
News 12 Jul 2018

Indonesia leads ASEAN region in AI adoption

The sprawling archipelago of more than 260 million people is becoming a hotbed for adoption of artificial intelligence, led by digital native companies such as Go-Jek and Kaskus Continue Reading
Feature 02 Jul 2018

AI for recruiting helps companies land top job candidates

More enterprises are using AI in hiring today, a practice that can help surface strong applicants. But there are several pitfalls businesses need to watch for. Continue Reading
News 02 Jul 2018

Case study: Logistics firm GWC moves from paper to digital HR in three months

Qatar-based logistics firm Gulf Warehousing Company introduced smart appraisals for employees, cut the time it takes to recruit, and gave staff and managers access to accurate HR data by replacing paper systems with human resources software Continue Reading
News 02 Jul 2018

Bolloré Group partners with Alibaba for cloud and co-development

French transportation conglomerate will use Alibaba cloud, and Alibaba will look at using Bolloré's battery technology in its datacentres Continue Reading
News 02 Jul 2018

Singapore’s Fullerton Health gears up for the cloud

Private healthcare service provider Fullerton Health is moving business applications to Microsoft’s cloud services before rolling out data analytics and artificial intelligence to enhance operations and patient care Continue Reading
News 29 Jun 2018

Formula One switches from on-premise to machine learning on AWS

Formula One plans to use advanced analytics to improve the data it can show to motor racing fans Continue Reading
News 28 Jun 2018

The future of BI is bright, as experts note evolving trends

Fast-evolving tech trends like machine learning and cloud storage management will have big roles in BI in the coming years, especially with the dominance of cloud computing, experts say. Continue Reading
News 26 Jun 2018

Malaysia makes good progress in building analytics talent

The country’s talent development and funding schemes have brought the benefits of big data to many organisations, but the quality and volume of its analytics talent can be improved Continue Reading
News 21 Jun 2018

CDO interview: Andrei Belevtsev, Gazprom Neft

Russian oil giant will harness the latest technologies right across its business, says chief digital officer Continue Reading
News 21 Jun 2018

HR projects are leading company moves to digital tech, say business leaders

Business leaders say their human resource IT programmes are leading the way to the wider deployment of digital and cloud technology across their organisations Continue Reading
News 20 Jun 2018

Chief data officers go to summer school

Authors of the “Chief data officer’s playbook”, Caroline Carruthers and Peter Jackson, are running a summer school, supported by data governance software supplier Collibra Continue Reading
News 19 Jun 2018

CIO interview: Michael Cole, European Tour and Ryder Cup

Michael Cole, chief technology officer at the European Tour and Ryder Cup, discusses how he is helping the sport of golf broaden its appeal through his “connected course” digital transformation vision Continue Reading
Tip 18 Jun 2018

What goes into a customer analytics data integration framework

Customer data integration is a minefield for IT teams to navigate. But incorporating a set of core technical functions into an integration architecture can ease the process. Continue Reading
News 18 Jun 2018

Bank uses AI to select job candidates

Singapore’s DBS Bank is using artificial intelligence to automate parts of its recruitment process Continue Reading
News 14 Jun 2018

StorageCraft to unveil unified storage, backup and cloud appliances

StorageCraft arose as a backup software maker but now plans converged storage, backup and analytics play in a move to unify offering built on core and acquired products Continue Reading
E-Zine 14 Jun 2018

CW Europe: Lufthansa’s HR IT project takes off

Lufthansa says it is confident of landing a company-wide HR IT project after having to go back to the drawing board. Also in this issue, read about the ComputerWeekly/TechTarget IT Priorities survey’s findings that many European technology leaders are expecting to increase IT spending through 2018, and how a major report has reassured Swedish society that artificial intelligence will be a positive force for change despite fears of job losses. Continue Reading
News 13 Jun 2018

Tableau acquisition of MIT AI startup aims at smarter BI software

Tableau acquires AI startup Empirical Systems in a plan to provide users with automated data modeling capabilities and enable broader BI and analytics applications. Continue Reading
News 07 Jun 2018

IT spending reaches 10-year high as CIOs struggle with digital technology strategy

IT leaders have seen their budgets and headcounts rise for the first time in 10 years, but face challenges implementing their digital strategies Continue Reading
Opinion 05 Jun 2018

Big data skills shortages – and how to work around them

Businesses are finding it hard to recruit enough people with big data and analytics skills, but for CIOs there are alternative strategies to consider Continue Reading
E-Zine 05 Jun 2018

The bumpy ride to digital transformation

In this week’s Computer Weekly, we look at the lessons to be learned from General Electric’s bumpy ride to digital transformation. We assess the use of software-defined networking in corporate IT infrastructures. And we find out how Royal Bank of Scotland approaches digital and business innovation. Read the issue now. Continue Reading
News 01 Jun 2018

BI vendors aim to ease visual data analysis by business users

Despite the self-service BI push, enabling end users to take the lead on analyzing and visualizing data is often still a challenge -- one that vendors continue to address. Continue Reading
Feature 01 Jun 2018

WD-40 oils sales and finance processes in Europe with Epicor

WD-40 has automated its business processes with Epicor ERP, finding the system’s service-oriented architecture good for providing flexibility in the company’s business growth Continue Reading
News 30 May 2018

New data science platforms aim to be workflow, collaboration hubs

Oracle's acquisition of DataScience.com is shining a spotlight on workbench-style platforms designed to centralize advanced analytics work by teams of data scientists. Continue Reading
Feature 30 May 2018

Addressing the ethical issues of AI is key to effective use

Enterprises must confront the ethical implications of AI use as they increasingly roll out technology that has the potential to reshape how humans interact with machines. Continue Reading
Feature 30 May 2018

AI elevates predictive maintenance for Kone and ThyssenKrupp

Kone and ThyssenKrupp are using artificial intelligence to improve predictive maintenance of their lifts and escalators Continue Reading
News 29 May 2018

Policy Exchange report calls for GDS to be moved to DCMS

Think-tank wants Government Digital Service to create a “single digital government account” for citizens, and says bringing the organisation into the Department for Digital, Media, Culture and Sport will improve focus on “all aspects of digital transformation” Continue Reading
E-Zine 24 May 2018

CW Nordics: Finland delays e-voting plan

Security concerns have re-emerged to further frustrate the Finnish government’s plans to launch a national e-voting system. Also read about a study by the Stockholm School of Economics that looks at the likely impact of AI, machine learning and robotics on people’s lives. And find out why Norway has accelerated plans to scale up its national cyber security infrastructure. Continue Reading
News 24 May 2018

England and Wales Cricket Board to improve players’ medical data

Cricketers’ medical images will be stored securely in an independent clinical archive, enabling clinicians to access medical data and make treatment decisions more quickly Continue Reading
Feature 22 May 2018

Combination of blockchain and AI makes models more transparent

Blockchain technology could play an important role in helping enterprises develop more explainable AI applications, something that is frequently lacking today. Continue Reading
News 21 May 2018

Micron first to market with QLC flash drive 5210 QLC SSD

Micron’s 5210 QLC SSD is aimed at analytics and content delivery in cloud and web-scale operations that currently use 7,200rpm spinning disk in huge Raid sets to gain IOPS Continue Reading
Tutorial 18 May 2018

Ten KPI templates for your dashboards

KPIs help companies gauge success, but how do you choose the right metrics to create useful reports? Here you'll find 10 KPI examples to inspire your executive dashboards. Continue Reading
News 17 May 2018

GlaxoSmithKline R&D creates data platform using Hadoop for the internal sharing of scientific data

GlaxoSmithKline is making better use of the data it has about the development and trials of medicines through a Hadoop-based platform Continue Reading
Tip 16 May 2018

Seven good data visualization practices for visual integrity

Data visualizations need visual integrity to ensure that the data they present can be interpreted correctly. Follow these design steps to help make visualizations trustworthy. Continue Reading
E-Zine 15 May 2018

Will government IT be ready for Brexit?

In this week’s Computer Weekly, as the UK government struggles to get new IT systems up and running before Brexit, we examine the challenges ahead and the departments with the biggest problems. We look at serverless computing and ask why this emerging cloud technology is so important for IT leaders. And we discuss the latest best practice in mobile strategy for SMEs. Read the issue now. Continue Reading
News 11 May 2018

Police Scotland did not inform public of mobile phone searches

Members of the Scottish Parliament heard that Police Scotland did not conduct impact assessments or give explanations to the public when they were accessing private data on their mobile phones Continue Reading
Opinion 10 May 2018

Hacking the internet of things just got easier – it’s time to look at your security

Are you taking security for internet-connected devices seriously enough? Continue Reading
E-Zine 10 May 2018

CW Benelux: Rotterdam charts course to become world’s smartest port

The Port of Rotterdam in the Netherlands is using internet of things and artificial intelligence technology from IBM in a bid to become the world’s smartest port. Also read how companies in the Netherlands are only partly ready for the country’s version of the EU’s General Data Protection Regulation (GDPR), and why the European Central Bank thinks cash will remain in use in the Eurozone for a very long time. Continue Reading
News 09 May 2018

Singapore organisations not paying heed to data veracity

Most Singapore respondents in a global Accenture survey said they have not invested in capabilities to verify data used in decision-making Continue Reading
E-Zine 08 May 2018

Crypto gold rush days are numbered

In this week’s Computer Weekly, we find out how cryptocurrency miners are using colocation providers to help scale up their operations, drive profits and boost resiliency – for however long the boom may last. We also look at the changes SAP has made to its licensing model to clarify the issue of indirect access and consider what the cloud domination of Amazon, Google and Microsoft means for smaller cloud suppliers. Read the issue now. Continue Reading
News 03 May 2018

Qlik readies new Qlik Sense features for cloud, AI, big data

Self-service BI vendor Qlik is beginning to add a promised set of advanced functionality to its Qlik Sense software, but the features will be delivered in stages. Continue Reading
News 02 May 2018

GDPR is key to driving other transformational strategies in business

With GDPR compliance in place, there are several technologies organisations can use to transform their data analytics Continue Reading
News 30 Apr 2018

Tableau Prep tool aims to ease Tableau data preparation work

Tableau users who previously had to rely on software from other vendors to prepare data now have a new option: Tableau Prep, the BI vendor's own data preparation tool. Continue Reading
News 27 Apr 2018

Government given six months to rewrite snoopers’ charter

The government has until 1 November 2018 to rewrite a key section of the Investigatory Powers Act 2016, after the high court declared them unlawful in a judicial review brought by human rights group Liberty Continue Reading
Blog Post 27 Apr 2018

How machine learning is used to detect fraud

One of machine learning’s most well-known use cases is fraud detection, an area that has drawn the attention of a growing number of technology suppliers looking to develop the best algorithms and ... Continue Reading
News 27 Apr 2018

Data analytics is about culture, not technology

Enterprises need to figure out the business problems they are trying to solve and foster a data-driven culture to benefit from data analytics Continue Reading
News 26 Apr 2018

Doing analytics the Disney way

The Walt Disney Company’s head of solution integration tells how analytics helps to personalise the customer’s Disney experience, and how tech plays a leading role in The Lion King’s Broadway success Continue Reading
News 26 Apr 2018

Argos announces 150 new tech roles in the UK

Argos is recruiting an extra 150 IT professionals as part of its strategy to offer a better digital services to customers Continue Reading
News 24 Apr 2018

CenturyLink takes aim at APAC market post-Level 3 merger

The US telecoms giant is expanding its footprint in Asia through its merger with Level 3, and hopes to bring its offerings on par with that of rivals in the region Continue Reading
News 24 Apr 2018

SAP Q1 2018: Cloud revenue breaks €1bn, 400 more S/4 customers

SAP’s overall first-quarter revenue was flat, but cloud revenue and profitability were up, while its S/4 Hana customer base stands at 8,300 Continue Reading
E-Zine 19 Apr 2018

CW ANZ: OpenStack gains a foothold in Australia

In this issue of CW ANZ, we look at how OpenStack has changed the way Australian enterprises operate their IT infrastructure. Also read how Australia’s Citic Pacific Mining is digging into IoT technology to track vehicles, and how Telstra is investing in two submarine cables to bolster Asia-US connectivity. Continue Reading
E-Zine 19 Apr 2018

CW ASEAN: SD-WAN helps find best route to cloud

This year, more enterprises will adopt a “cloud-first” SD-WAN architecture to support their increasingly cloud-based application mix. In this issue of CW ASEAN, we take a closer look at how ASEAN enterprises are gearing up for this eventuality. Also, read how a new HPE facility in Singapore will help build collaborative partnerships across the internet of things, and how communications service providers should embrace microservices and DevOps to thrive in the digital economy. Continue Reading
News 17 Apr 2018

Russian energy giant makes digital tech adoption a priority

Russian oil and gas giant Gazprom Neft is exploring the use of the latest digital technologies across its entire business Continue Reading