Business applications
At the heart of enterprise software strategy are the key business applications upon which every organisation relies. From enterprise resource planning (ERP) to customer relationship management (CRM), financial and accounts software to business intelligence (BI), such applications demand high investments and can deliver high returns. We analyse the latest product developments and the news from major suppliers such as Oracle, Microsoft and SAP.
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News
04 Jul 2024
UK data regulator should investigate police cloud deployments
The Scottish biometrics commissioner has called for the UK Information Commissioner’s Office to formally investigate whether Police Scotland’s cloud-based evidence sharing system is fully compliant with data protection laws Continue Reading
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News
04 Jul 2024
How Qualtrics is driving experience management with AI
During the Sydney leg of its X4 conference, Qualtrics’ top executives dived deeper into its efforts to help organisations improve customer and employee experiences with AI Continue Reading
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News
10 Mar 2021
SAS launches free data skills programme for job seekers
Pro bono data skills programme, in tandem with job placement agencies, has the aim of training 10,000 people Continue Reading
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News
10 Mar 2021
Welsh FA boss linked to recruitment of controversial former Post Office executive to step down
Football Association Wales CEO Jonathan Ford is stepping down after losing a vote of no confidence triggered by the controversial appointment of Angela van den Bogerd, who was involved in the Post Office IT scandal Continue Reading
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News
10 Mar 2021
Government’s refusal of freedom of information request about Post Office scandal ‘deeply concerning’
MP condemns department’s ‘bizarre’ rejection of freedom of information request linked to Post Office IT scandal Continue Reading
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News
09 Mar 2021
How biotech firm Luminex manages field service
Technicians at Luminex work remotely, but their schedules, spare parts for repairs and customer site visits need to link to tech support and the CRM Continue Reading
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News
09 Mar 2021
Prime minister yet to respond to serious subpostmaster concerns over Horizon IT scandal inquiry
Subpostmaster victims who have spent millions bringing the Post Office IT scandal to light have received no reply to their concerns from Boris Johnson Continue Reading
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E-Zine
09 Mar 2021
Are you ready to return to the office?
In this week’s Computer Weekly, a year after lockdown began, we look at employers’ changing attitudes to returning to the workplace. We find out how the software developer community has coped during the Covid-19 pandemic. And we examine the cyber security concerns prompted by latest social media craze, Clubhouse. Read the issue now. Continue Reading
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News
08 Mar 2021
Google Cloud makes inroads in Southeast Asia
Number three public cloud supplier has made inroads into Southeast Asian enterprises such as Indonesia’s Salim Group and is assessing opportunities for new cloud regions Continue Reading
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News
05 Mar 2021
APAC leads in open source adoption
APAC organisations are using open source software to modernise their infrastructure and develop containerised applications, though security concerns linger on Continue Reading
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Feature
04 Mar 2021
AI projects yield little business value so far
Artificial intelligence has been red hot in recent years, but it is generating precious little business value so far, although World Remit and Virgin Hyperloop have met with some success Continue Reading
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Feature
02 Mar 2021
Covid-19 and the art and science of data visualisation
The pandemic has seen political leaders and civil servants using data visualisation like never before – but there is more to the art than meets the eye Continue Reading
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News
02 Mar 2021
Google prepares for hybrid return to office work
As the economy reopens, people are set to return to office work. But some are likely to want the flexibility to work from home Continue Reading
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E-Zine
02 Mar 2021
The most influential people in UK technology
In this week’s Computer Weekly, we reveal our annual list of the 50 most influential people in UK IT, and talk to this year’s winner, NHS Digital CEO Sarah Wilkinson, about an unprecedented year of challenges. Also, we examine the best software patching strategies and see how the pandemic has affected women in tech. Read the issue now. Continue Reading
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News
02 Mar 2021
How SAP is riding the rising tide of cloud
SAP’s newly minted president for Asia-Pacific and Japan talks up the company’s cloud traction and what is being done to ease the transition to S/4 Hana Continue Reading
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News
26 Feb 2021
Nordic startups strive to fuel international e-commerce transformation
Nordic startups are developing technology for retailers that want to improve the customer experience when buying online Continue Reading
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News
26 Feb 2021
Palantir once more in sights of civil libertarians over NHS Covid data store
The award of a new government contract to data analytics supplier Palantir on the back of its participation in the NHS Covid-19 data store has provoked Open Democracy into legal action, backed up by an exposure of lobbying activity that pre-dates the pandemic Continue Reading
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E-Zine
25 Feb 2021
CW Nordics: Nordic startups aim to take the lead in pet tech advances
Nordic technology startups are looking to take pet tech mainstream following the acceleration of the industry during the coronavirus pandemic. Also in this issue, read how businesses can learn lessons from Nordic technology startups to prepare employees to return to the office after Covid-19 restrictions lift. Continue Reading
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News
24 Feb 2021
Microsoft builds industry-specific clouds for financial services and manufacturing firms
Software giant follows up launch of industry-specific cloud offerings for retail and healthcare organisations with a commitment to do the same for non-profits, manufacturing and financial services firms Continue Reading
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News
24 Feb 2021
Appointment of disgraced former Post Office director triggers vote of no confidence in Welsh FA boss
Vote of no confidence in Football Association of Wales boss triggered by recruitment of former Post Office executive who tried to mislead a judge in IT trial Continue Reading
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Podcast
23 Feb 2021
Post Office Horizon and the subpostmasters’ justice fight – Computer Weekly Downtime Upload podcast
In this episode of the Computer Weekly Downtime Upload podcast, Karl Flinders joins Caroline Donnelly, Clare McDonald, and Brian McKenna to discuss the Post Office Horizon system that brought havoc to the lives of subpostmasters and subpostmistresses Continue Reading
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Feature
19 Feb 2021
Gaurav Dhillon: Silicon Valley is poised to grow up to seize a more spiritual future
Gaurav Dhillon, co-founder of Informatica and founder CEO at SnapLogic, comes from a generation of Silicon Valley Indian immigrants who followed a scholarship route and have helped to shape the area’s tech companies. Here he reflects on his career and the region’s future Continue Reading
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Feature
18 Feb 2021
Fueled by new technologies, the future of supply chains is here
An army of digital technologies like AI, IoT, bots and blockchain will reshape supply chains and add resiliency and transparency in the wake of the pandemic. Learn how. Continue Reading
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Opinion
17 Feb 2021
Healthcare digitisation at point financial services was in 1990s
For all the talk about digitised healthcare, the sector is only where banking was in the 1990s. How can it catch up? Can the Covid-19 pandemic crisis be a catalyst? Continue Reading
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E-Zine
16 Feb 2021
How Covid-19 has hit IT salaries and job prospects
In this week’s Computer Weekly, our salary survey reveals the impact of the coronavirus pandemic on IT professionals’ wages and job security. A potentially deadly cyber attack on a US water plant highlights the risks to critical infrastructure. And we find out how NHS Scotland is using tech to support its vaccine roll-out. Read the issue now. Continue Reading
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Opinion
16 Feb 2021
Why Brexit will make software licence transfers and database copyright harder for UK firms
Brexit will make it more difficult for UK companies to sell unused software licences and to enforce their database rights in Europe. Firms will face a legislative disadvantage over AI-generated databases Continue Reading
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News
15 Feb 2021
NHS trust expedites data management with Qlik in pandemic
Wrightington, Wigan and Leigh NHS Foundation Trust turned its use of BI apps from Qlik to rapid effect during the Covid-19 public health emergency Continue Reading
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News
15 Feb 2021
How computer vision can protect coral reefs
The Australian Institute of Marine Science teams up with Accenture to protect coral reefs in a computer vision project inspired by a Netflix documentary Continue Reading
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News
11 Feb 2021
Benioff projects future of work onto Salesforce’s ‘Cloud 3.0’
Salesforce is unveiling a vision of the future of work based on what it calls ‘Cloud 3.0’, with ‘Hyperforce’ – a rearchitecting of the Salesforce CRM platform to run on public clouds Continue Reading
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News
11 Feb 2021
Verizon Business, Deloitte gain retail edge with 5G
Operator’s 5G and mobile edge compute technology, coupled with IT consultancy’s retail industry and solution engineering experience, aims to improve store operating efficiency and enhance the customer experience Continue Reading
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E-Zine
11 Feb 2021
CW Benelux: Is reluctance to report cyber crimes in the Netherlands helping the criminals get away?
According to an academic study in the Netherlands, only one in seven Dutch people report a cyber crime to the police when it happens - feeling it is better to sort the problem out themselves because they don’t think the police will do anything. This is storing up trouble as cyber crime is an increasing problem in the country. Also in this issue, read why Dutch bank ABN Amro is selling its head office. Continue Reading
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News
09 Feb 2021
Oracle claims major win in Australian public sector
Australian Data Centres will deploy Oracle’s Dedicated Region Cloud@Customer to host cloud services for the federal government Continue Reading
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E-Zine
09 Feb 2021
Audi fine-tunes its digital performance to boost online car sales
In this week’s Computer Weekly, the digital chief at Audi UK discusses how the carmaker is tackling the slump in new car sales. One of the largest global malware botnets has been taken down, but how much of a blow will it be for cyber criminals? And we hear how one county council made huge savings on its SAP installation. Read the issue now. Continue Reading
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News
08 Feb 2021
Interview: Robert Opp, chief digital officer, United Nations Development Programme
Chief digital officer of the United Nations Development Programme talks about the relationship between digital technologies and sustainability, and how it can be used for a more environmentally-friendly and inclusive future Continue Reading
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News
08 Feb 2021
Woolworths to invest more than A$50m in skills training
More than 60,000 Woolworths employees across store and e-commerce operations, supply chain network and support offices are expected to benefit from the new investment Continue Reading
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News
05 Feb 2021
How Yarra Valley Water is tapping APIs
The largest water retailer in Melbourne has rolled out application programming interfaces to improve operations and customer service Continue Reading
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News
04 Feb 2021
Microsoft launches Viva as employee experience platform born out of Teams
Microsoft has launched an “employee experience platform”, based on Microsoft Teams, said to aid the integration of the working environment Continue Reading
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Opinion
04 Feb 2021
Let’s build on the innovation shown by UK tech during pandemic
The UK’s technology sector has innovated and shown leadership through the Covid-19 crisis, particularly with developments in AI. It is now time to maintain and build on that progress, so the UK remains a global force in tech innovation Continue Reading
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News
04 Feb 2021
UiPath hires former cloud executive to head APAC business
Former Google and AWS executive Rick Harshman will lead UiPath’s business in Asia-Pacific, where adoption of robotic process automation is growing Continue Reading
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News
04 Feb 2021
CDEI: Local government data use must keep up Covid momentum
The Centre for Data Ethics and Innovation says momentum in local authority data use during the Covid-19 pandemic is in danger of being dissipated without central government investment and support for data skills development Continue Reading
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News
04 Feb 2021
CIO interview: David Walmsley, chief digital and omni-channel officer, Pandora
The Covid-19 coronavirus pandemic could have been a disaster for the jeweller, but due to its digital transformation programme, it was ready to carry on serving its customers online Continue Reading
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Tip
03 Feb 2021
5 supply chain management tips for 2021
Understanding recent forecasts and events -- such as difficulties in the COVID-19 vaccine supply chain -- can help you create more effective supply chain management in 2021. Continue Reading
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News
03 Feb 2021
Healthcare and life sciences dominate 2021 DataIQ 100 list
NHS England’s managing director of data and analytics, Ming Tang, joins data leaders from pharmaceutical companies AstraZeneca and GSK in the top 10 of this year’s DataIQ 100 list Continue Reading
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News
03 Feb 2021
Tata Communications grows IoT footprint
India’s Tata Communications has been shoring up its IoT capabilities through a handful of acquisitions and partnerships with telcos Continue Reading
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E-Zine
02 Feb 2021
Business intelligence helps ambulance service’s pandemic response
In this week’s Computer Weekly, we find out how one ambulance service is using business intelligence tools to join up datasets to improve its response to the Covid-19 pandemic. Our latest buyer’s guide examines video conferencing and collaboration. And we look at the benefits of real-time streaming data analytics. Read the issue now. Continue Reading
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News
01 Feb 2021
Robert Gordon University delivers graphics workstations virtually
Engineering and architecture students require PCs that can run GPU-accelerated applications. VDI has enabled them to be streamed remotely Continue Reading
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News
29 Jan 2021
Revealed: Brits who fuelled ‘vicious’ conspiracy theory by Trump supporters
Trump supporters have apologised and paid millions in damages to the family of murdered Democratic Party staffer Seth Rich for promoting false allegations that Rich – not Russian agents – stole emails from the Democratic National Committee Continue Reading
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News
28 Jan 2021
SAP launches ‘Rise’ business transformation as a service
SAP CEO Christian Klein announces business transformation as a service package, dubbed Rise Continue Reading
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News
27 Jan 2021
How Nottinghamshire County Council saved loads of money on SAP
The council was paying £100,000 a year just to keep ECC patches up to date and needed to find savings to support frontline services Continue Reading
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E-Zine
26 Jan 2021
Salad as a service: How tech could revolutionise farming
In this week’s Computer Weekly, we find out how new technologies are supporting the rise of vertical farming, and could revolutionise food supply chains. We examine one of the biggest trends in the cloud – serverless computing. And Brexit has not yet ended the debate about UK-EU data protection. Read the issue now. Continue Reading
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E-Zine
21 Jan 2021
CW APAC: Trend Watch – CIO trends
Data is everywhere and businesses are seeking ways of using this data to benefit themselves, their customers and their employees. In this handbook, focused on CIO trends in the Asia-Pacific region, Computer Weekly reviews some key IT trends that are likely to shape the industry in 2021 and looks at what a number of companies in the region are doing in the field of big data analytics. Continue Reading
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News
20 Jan 2021
More subpostmasters’ prosecutions sent to appeal for wrongful conviction
Four more subpostmasters are to have their appeals against criminal convictions heard in the appeal courts Continue Reading
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E-Zine
19 Jan 2021
The UK’s struggle with digital schooling
In this week’s Computer Weekly, the UK government’s sudden decision to close schools left many unable to provide children with online schooling - we examine the home learning challenges. Cyber security experts give us their forecasts for 2021. And we find out how technology supports the work of the Guide Dogs charity. Read the issue now. Continue Reading
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E-Zine
14 Jan 2021
CW Middle East: $60m venture capital fund targets 120 startups
Countries in the Middle East see technology as an industry of the future and are investing heavily in the sector as part of their economic diversification plans. Read in this issue how the latest development will see a $60m venture capital fund, based in Bahrain, invest in 120 early-stage startups across the Middle East region. Also read how Saudi Arabia has signed two agreements with Chinese IT suppliers as it strives to deliver its ambitious programme to diversify its economy. Continue Reading
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News
14 Jan 2021
Zoom reveals phone product spike, public offer price
Strong service performance, reliability and enterprise-grade features drive uptake of Zoom Phone as still rapidly growing conferencing firm announces $1.75bn share offering Continue Reading
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News
13 Jan 2021
South Central Ambulance Service drives out of Covid data fog with Qlik
Ambulance service’s business intelligence has come into its own during the coronavirus crisis, helping the managers behind the paramedics to deliver the service with fast data flows and joined-up datasets Continue Reading
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News
12 Jan 2021
Community Fibre ups ante with fibre-based entertainment service
London-based fibre altnet uses growing gigabit network to offer first entertainment service based on full-fibre broadband Continue Reading
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News
11 Jan 2021
Ordnance Survey opens up direct, API access to location data for public sector
Location data made available to public sector organisations via application programming interfaces, reducing data management overheads Continue Reading
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News
08 Jan 2021
AI Council advises government to do artificial intelligence moonshots
The AI Council has published a “roadmap” of advice to government in respect of developing a UK state strategy for artificial intelligence, encompassing skills, vendor support and public sector procurement Continue Reading
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News
08 Jan 2021
British Gas tackles omnichannel customer correspondence
Utility firm hopes to map out customer communications to help deliver a better customer experience and improve the business Continue Reading
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News
07 Jan 2021
Poor data flows hampered government’s Covid-19 response, says the Science and Technology Committee
House of Commons Science and Technology Committee finds poor data management to have hampered the government’s Covid-19 pandemic response Continue Reading
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News
07 Jan 2021
Robust member administration system indispensable for Dutch Coeliac Society
Organisation had to find a dedicated member administration system to support existing members, new members and countless volunteers Continue Reading
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News
06 Jan 2021
NHS trust says appointment processes robust despite criticism of role for Post Office scandal CEO
NHS trust defends its director appointment process following an external review of its recruitment of former Post Office CEO Paula Vennells Continue Reading
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News
31 Dec 2020
Pandemic heroes dominate New Year Honours List 2021
The New Year Honours List 2021 is remarkable for its recognition of those who have excelled during the Covid-19 public health emergency, including digital and data professionals Continue Reading
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News
30 Dec 2020
UK-EU Brexit deal passes Commons with six-month data adequacy bridge
IT industry trade body TechUK has welcomed a six-month data adequacy bridge, in the wake of the EU-UK trade deal that the House of Commons has voted for Continue Reading
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Feature
30 Dec 2020
How to monitor remote workers humanely
Monitoring employees who work remotely has taken on a whole extra dimension in the Covid-19 pandemic year of 2020. Financial services firms are among those which suggest ways of doing it humanely and legally Continue Reading
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News
30 Dec 2020
Top 10 information management stories of 2020
Here are Computer Weekly’s top 10 information management stories of 2020 Continue Reading
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Feature
29 Dec 2020
Get real: Live streaming analytics important to post-Covid growth, but not without good data
Live streaming analytics could assume increased importance as a fuel for post-Covid growth, but not without good data Continue Reading
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News
29 Dec 2020
Top 10 business applications stories of 2020
Here are Computer Weekly’s top 10 business applications stories of 2020 Continue Reading
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News
24 Dec 2020
UK-EU Brexit deal: TechUK and DigitalEurope hail new dawn but note unfinished data business
Technology trade bodies TechUK and DigitalEurope welcome Christmas Eve UK-EU Brexit deal as a new dawn, but say there is work still be to done on data adequacy and financial equivalence Continue Reading
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News
24 Dec 2020
UK-EU Brexit deal: TechUK sees positive runes on digital and data adequacy
TechUK is giving a cautious welcome to the imminent UK-EU trade deal, seeing positive signs for data adequacy and digital trade Continue Reading
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News
24 Dec 2020
Top 10 Downtime Upload podcasts of 2020
Here are Computer Weekly’s top 10 Downtime Upload podcasts of 2020 Continue Reading
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Feature
23 Dec 2020
Patching: Balancing technical requirements with business considerations
With an increasing reliance on subscription models alongside the regular patching of software, updates have become an essential part of modern business practices. However, care needs to be taken to ensure the optimum patching process is implemented Continue Reading
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Feature
22 Dec 2020
Extended reality software gets pandemic lift
Extended reality software is not new, but the Covid-19 public health crisis has seen it take on a new lease of life as organisations face up to virtuality Continue Reading
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News
22 Dec 2020
Top 10 retail technology stories of 2020
Computer Weekly looks at what 2020 had in store for the retail industry – just how did technology help retailers adapt to changing customer behaviour during the pandemic? Continue Reading
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Opinion
21 Dec 2020
HANA or ‘na’?
With alternatives abundant, many organisations are holding off on enterprise software upgrades Continue Reading
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News
21 Dec 2020
Top 10 artificial intelligence stories of 2020
AI has moved beyond a tool for web giants and internet startups to something mainstream businesses should take seriously Continue Reading
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News
20 Dec 2020
THKD taps SAP and Azure to improve patient experience
Malaysian healthcare group THKD is deploying new SAP systems and plans to tap Azure’s cloud infrastructure to enhance patient experience Continue Reading
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News
17 Dec 2020
Post Office suffers latest court defeat in Horizon IT scandal
Court of Appeal indicates subpostmasters can pursue appeal route that could do more damage to Post Office’s reputation Continue Reading
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News
17 Dec 2020
Guide Dogs data strategy navigates path to organisational view
Guide Dogs CIO Gerard McGovern is mapping out a data strategy that is aimed at taking the charity from an individual to an organisational view of data Continue Reading
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News
17 Dec 2020
UK police unlawfully processing over a million people’s data on Microsoft 365
The roll-out of Microsoft 365 to dozens of UK police forces may be unlawful, because many have failed to conduct data protection checks before deployment and hold no information on their contracts Continue Reading
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Feature
15 Dec 2020
Learning on the job when working from home
Learning a new job and inducting hires when working from home has been tricky for employees and employers alike. We look at what workarounds have been adopted that could become the post-pandemic normal Continue Reading
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E-Zine
15 Dec 2020
How security will be different after Covid-19
In this week’s Computer Weekly, the world of cyber security will probably never return to its pre-pandemic state – we look ahead. The combination of remote working and streaming video is putting extra strain on networks. And we look at how digital transformation is changing the way contact centres are run. Read the issue now. Continue Reading
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News
14 Dec 2020
Google services outage: Gmail, YouTube and Docs temporarily down
Google’s services suffered unexpected downtime on 14 December 2020. Gmail, YouTube, Google Drive, the Android Play Store and its maps service all affected Continue Reading
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News
14 Dec 2020
Appointment of disgraced former Post Office executive at Welsh FA questioned by MP
The appointment of a former Post Office executive, who tried to mislead a judge, in the Football Association of Wales has been questioned by an MP Continue Reading
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News
13 Dec 2020
Singapore trials beacons to bolster police operations
Police beacons equipped with video cameras, sirens, floodlights and speakers are being deployed at two parks to improve public safety in a year-long trial Continue Reading
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News
11 Dec 2020
History made as subpostmasters wrongly prosecuted in Horizon IT scandal have convictions quashed
Six subpostmasters who were wrongly prosecuted for accounting shortfalls caused by computer errors have their convictions quashed after years of campaigning Continue Reading
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News
10 Dec 2020
Alan Turing Institute appoints global advisory board to aid digital identity schemes project
The Alan Turing Institute announces an international advisory board for a project investigating digital identity schemes, with a view to building the technology and organisational infrastructure to sustain them as trustworthy Continue Reading
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News
10 Dec 2020
DCMS’s Whittingdale: National Data Strategy enters post-consultation phase
Minister for media and data tells TechUK’s Digital Ethics summit that the long-awaited national data strategy has entered a new, post-consultation phase, and that the UK is set to show international leadership on digital and data in 2021 Continue Reading
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E-Zine
10 Dec 2020
CW Europe: Tour de France fans get a virtual experience
The organisers of this year's Tour de France worked with technology services company NTT in partnership with Amaury Sport Organisation to provide what they described as an “enhanced experience” for race fans who could not be at the roadside because of Covid restrictions. Also read why Deutsche Bank has agreed to sell its retail banking IT operation to one of its main IT suppliers for a token €1. Read the issue now. Continue Reading
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News
10 Dec 2020
AWS eyes mainframe workloads
Amazon Web Services is doubling down on efforts to help its partners address the growing demand for capabilities to migrate mainframe workloads to the cloud Continue Reading
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News
09 Dec 2020
Top IT predictions in APAC in 2021
The Asia-Pacific region will continue to be a cradle for technology innovation in the new year, whether it is 5G services, artificial intelligence, cloud computing or cyber security Continue Reading
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News
08 Dec 2020
Tesco uses Netcall to speed up insurance claims process
An in-house team has used a low-code platform from Netcall to develop an application for Tesco Underwriting Continue Reading
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E-Zine
08 Dec 2020
Where next for Windows?
In this week’s Computer Weekly, Windows is still the most-used operating system in enterprises – we look at where Microsoft aims to take it next. We examine some of the key questions for CIOs for their 2021 IT strategy. And we analyse the best practice in preventing distributed denial of service (DDoS) attacks. Read the issue now. Continue Reading
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News
06 Dec 2020
China lags US in computer vision
China trails the US in the field of computer vision despite making inroads in computing and research, new report finds Continue Reading
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News
04 Dec 2020
Government data quality framework geared to overcome poorly organised data
The Office for National Statistics has published guidelines aimed at improving “disorganised” public sector data Continue Reading
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News
03 Dec 2020
Dreamforce 2020: Hyperforce shifts Salesforce to public cloud
Salesforce COO Bret Taylor announced “Hyperforce” during Marc Benioff’s opening keynote at the virtual version of the supplier’s 2020 Dreamforce event in San Francisco Continue Reading
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News
03 Dec 2020
S/4 Hana projects come off back burner, but skills shortage impedes progress
UK and Ireland SAP User Group members set to ramp up S/4 ERP migration projects, but skills shortage and retirement of SAP managers in user organisations are a concern Continue Reading
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News
02 Dec 2020
How IoT keeps water flowing in rural communities
Non-profit organisation Charity: water has built an internet-of-things device packed with sensors to keep wells in remote parts of Africa and Asia flowing with clean water Continue Reading
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News
02 Dec 2020
Salesforce confirms rumoured Slack acquisition on eve of Dreamforce 2020
Salesforce has announced a $27.7bn stock and cash acquisition of Slack ahead of the virtual iteration of its Dreamforce 2020 event Continue Reading
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News
02 Dec 2020
Comms giants flow to edge of Amazon to boost 5G enterprise, industrial applications
Vodafone and Verizon announce partnerships with cloud giant to offer edge computing for use cases including autonomous vehicles, security, smart cities, healthcare and live interactive video streaming Continue Reading
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Feature
01 Dec 2020
Covid-19 crisis has speeded up contact centre digital transformation
Pandemic has accelerated digital transformation in many business sectors, including contact centres such as those of the University of Huddersfield and UK Power Networks Continue Reading