![A woman with a rolling luggage bag walking towards a passenger plane](https://cdn.statically.io/img/www.accc.gov.au/sites/www.accc.gov.au/files/styles/large/public/2024-05/airline-report.png?itok=5GruJ33K)
Our latest Domestic Airline Competition in Australia report reveals Australia’s aviation sector appears to have recovered from the COVID-19 pandemic as passenger levels and capacity returned to pre-pandemic levels.
ACCC Chair Gina Cass-Gottlieb has welcomed the appointment of Dr Philip Williams AM as a Commissioner, proposed by Treasurer Dr Jim Chalmers in April.
Dr Williams has been appointed for a 5-year term at the ACCC, starting from 27 June 2024.
![Two people in business clothes sit at a table](https://cdn.statically.io/img/www.accc.gov.au/sites/www.accc.gov.au/files/styles/large/public/2024-04/merger.jpg?itok=icL79z9E)
Consumers and small businesses need to be wary of unsolicited calls, emails or messages requesting they download a software patch or provide remote access to fix or protect their computer from the CrowdStrike/Microsoft outage.
We have started proceedings in the Federal Court against The Good Guys Discount Warehouses, for allegedly making false or misleading representations about their store credit and ‘StoreCash’ promotions.
![An airplane flying over land and sea.](https://cdn.statically.io/img/www.accc.gov.au/sites/www.accc.gov.au/files/styles/large/public/2024-05/airplane-over-land.jpg?itok=dBUyfkV2)
Qantas has agreed to $20m payments to customers and, subject to court approval, a $100m penalty for misleading consumers
![Picture of ACCC Chair Gina Cass-Gottlieb](https://cdn.statically.io/img/www.accc.gov.au/sites/www.accc.gov.au/themes/acccgov_theme/images/speaker-quote-image.webp)
“We prioritise the issues impacting the Australian economy, consumers and businesses in Australia.”
Our priorities
Changes to the law on unfair contract terms in consumer and small business contracts came into effect in November 2023.
We are working to help consumers and business understand the law around unfair contract terms and what the changes mean.
Consumers are now, more than ever, making purchasing decisions on environmental grounds.
We'll be investigating a number of businesses for making potentially false or misleading environmental claims.
The expansion of digital platforms in Australia has brought benefits, but also created risks and harms that our current consumer and competition laws are not always able to address. We're examining these issues as part of inquiries we conduct and law enforcement cases.
Work on some of the biggest issues facing consumers and businesses.
Join our team of smart and dedicated people from all walks of life to collaborate on meaningful matters and make a significant and lasting impact for all of Australia.
![Picture of ACCC staffs](https://cdn.statically.io/img/www.accc.gov.au/sites/www.accc.gov.au/themes/acccgov_theme/images/call-to-action-image.webp)
Related sites
![Product Safety Australia](https://cdn.statically.io/img/www.accc.gov.au/sites/www.accc.gov.au/files/styles/large/public/2023-02/logo-psa-new.png?itok=NZgiji9_)
Find recalled products, safety information about different products, and report unsafe products.
![Scamwatch logo](https://cdn.statically.io/img/www.accc.gov.au/sites/www.accc.gov.au/files/styles/large/public/2023-07/NASC_SW_Logo_480x82.png?itok=JGWPmxoN)
Find out how to recognise, avoid and report scams.
![Consumer Data Right](https://cdn.statically.io/img/www.accc.gov.au/sites/www.accc.gov.au/files/styles/large/public/2023-02/logo-cdr-new.png?itok=rgdYYzyn)
Find out about the Consumer Data Right, which gives you the right to share your data between service providers of your choosing.