Questions tagged [chatbots]
The chatbots tag has no usage guidance.
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How to add a way to navigate to a main page
I have a dashboard and my goal is to add a way for users to interact with a chatbot from the dashboard to ask questions about their data. There are two ways to launch chatbot, one that keeps you on ...
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Removing the "Copy" Button and Using Gestures to Copy Text in Chatbots
I'm interested in exploring the potential benefits of removing the "Copy" button and instead using a long press gesture to copy text in chatbots. I believe this approach could simplify the ...
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How should a multiple choice form response behave in a web UI chatbot?
I have a wireframe for a chatbot that includes a web form with multiple choice (radio selection). It's essentially a quiz; the chatbot asks a question with one possible response, then, after ...
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Multi-Step forms as classic multiple choice form or chatbot?
I'm currently working on a landingpage that includes a digital user advisor where they can find out more about topics that fit to their life/work conditions.
Example:
Company X is working in ...
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Design with an accordion inside an accordion [duplicate]
Is it a silly idea to have a UI where you open an accordion and another accordion appears inside, and when you tap it, multiple forms appear?
The goal is to hide as much as possible the fields where ...
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Questionnaire for Small Sample Studies (5-7 users)
I am currently working on my thesis and am working on conducting an user research about chatbot experience with real users. Currently, I will test three different chatbot prototypes to test:
(1) For ...
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222
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Confirming to the user that the message was resent, after it failed on customer support chat
I'm designing a in-app live chat agent support UX. In the situation that a message wasn't sent to the agent, there will be a micro error message below the chat bubble with the resend option.
my ...
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How to differentiate between a chat bot and a live chat agent on customer support live chat
I'm designing a live chat feature which uses a combination or live agents and chat bots to answer the users questions.
My question in what ways can i help the user differentiate between a chat bot ...
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545
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Do people actually use chats/chatbots on business websites?
I think most of us have encountered something like the following while browing any service website:
Now to me, personally, these are always just an annoyance in my visual field of view that I have to ...
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Best UX when you have several bots?
My question is about the UX for chatbots when there are multiple bots within a website or digital ecosystem. This must be an increasing problem these days in very large companies for example, when you ...
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chat and back to top in the right bottom corner
I can't find any good examples from the web where chat box button and back to top button are both placed in the right bottom corner.I have to place both of them and I don't know what would be the best ...
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What are the common conversational design patterns used by voice-based assistants like Siri, Alexa, Google Assistant and Cortana?
Conversational UI is common in IoT and other connected devices these days, not to mention smartphones and also computers. The main players in the market would probably be Siri from Apple, Alexa from ...
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Where should I position CTA or link for finishing chat conversation?
The "Zavrsi" underlined link in the bottom right corner of the screen takes the user to a feedback section, clicking that link should end the chat too. Where should I put that link/button? There will ...
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Build custom in-app Chat or make use of third-party Chat apps (Messenger, WhatsApp, etc...)
I'm interested about your opinions on the subject.
PRE-NOTE
I am not talking about using a chat SaaS (Sendbird, Pusher, etc...) BUT making use of existing, installed, chat apps.
1- IN-APP
PROs
...
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Can a table have column chooser, if content is dynamic?
Project is a chatbot. One pane is for chat messages, and in some cases there's an extra pane for contextual visual (table, PDF, video, etc.).
So, in this contextual pane, there will sometimes be a ...
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