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2 votes
2 answers
166 views

How to design chatbots with the right level of human-like characteristics

The 'uncanny valley' is a known phenomena when it comes to designing robots with human-like features and traits. However, as a previous question suggested, there is not much work done in this area of ...
Michael Lai's user avatar
  • 27.4k
1 vote
1 answer
118 views

QA a Chat Bot Relating to UX/CX [closed]

I've been tasked with checking over a chat bot from a UX/CX perspective. This is the first time I've looked a chat bot from this point of view. What can I do a heuristic analysis and UX baseline ...
sclarke's user avatar
  • 1,895