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11 votes
2 answers
2k views

Who's responsible and how to apply for a refund when the travel agent and airline give conflicting information/blame?

I made a flight booking from LHR to FCO to AUH to ICN several months ago. This ended up being changed to LHR-AUH-ICN. Between the time I booked my flight and the day of travel, I was sent several ...
Tom Richard Parfit Grant's user avatar