Before your phone is lost or stolen, take steps to protect your data (devicecheck.ca)
See Buying a used wireless phone before buying a used phone.
If your SaskTel cell phone or SIM is lost or stolen, and you're:
| Location | Do this |
|---|---|
| Within Canada | call 1.800.SASKTEL (1.800.727.5835) for technical support (hours, menu options) as soon as possible |
| Within the United States | call 1.800.667.6870 (available 24/7); if this doesn't work, try 1.306.664.2859 |
| Outside Canada and the United States | call +1.306.664.2859 (press and hold 0 to get the "+" symbol); if this doesn't work, dial this phone number without the "+" in front |
We'll suspend your phone or SIM so it can't be used and add your phone's IMEI (International Mobile Equipment Identity) to a national database called a blacklist.
- It's important to add your phone to the blacklist to prevent fraudulent use
- There's no charge for this
- Only the account holder can ask to have a phone:
- Added or removed from the blacklist
- Unsuspended
If your devices was stolen, we suggest filing a police report as well.
Updated
08/23/2023 03:56 PM
