0

I have an Asus X515. I had Windows 10 installed and created a partition to install KDE Neon (Ubuntu). The installation was successful, but for some reason, the next day Ubuntu wouldn't boot and got stuck with the Asus logo. Windows booted fine, but I did something that caused a blue screen. I want to reinstall Windows, but I can't, as it doesn't recognize the SSD Kingston NVMe. The ssd appears in the BIOS, and I tried formatting it with a bootable GParted, but Windows still doesn't recognize it. If I boot from a Linux USB, I can see the ssd in the file explorer and even write and upload files to it. Any ideas on how I can solve this? Thanks

Improve this question
5
  • 1
    Does it show up in Device Manager (devmgmt.msc) at all? (Switch to "View > By connection" and expand down to ACPI and then to PCI Express.) It's one kind of problem if it just doesn't have a drive letter, another if it's not recognized as a disk, yet another if it's missing from the PCI bus entirely.
    – grawity_u1686
    Commented Mar 31, 2023 at 7:59
  • Could you please explain a bit more what I should try? I formatted the entire drive. If I boot Windows from a USB drive to install it, it does not recognize any drive. On another USB drive, I have KDE Ubuntu, where I can see the drive.
    – Electrocode
    Commented Mar 31, 2023 at 8:20
  • The point is that there are multiple levels of an OS "recognizing" a disk of any kind. If it's an NVMe disk, it will show up as a PCI Express device first (alongside the GPU and other PCI-based things); then the OS recognizes it as specifically an NVMe storage device (loading the drivers for it); then it recognizes the partitions that were created; and only then it gets to recognizing the filesystems in those partitions (the whole "formatting" thing). You already said that it doesn't show up as a drive, but you need to trace back from that.
    – grawity_u1686
    Commented Mar 31, 2023 at 8:26
  • So you should 1) check whether the disk shows up at all in diskmgmt.msc (roughly the Windows equivalent of GParted), and if it does not, then 2) check whether it shows up in Device Manager (devmgmt.msc) – somewhat unlikely for it to be completely missing from there, but it might be reporting some kind of problem instead.
    – grawity_u1686
    Commented Mar 31, 2023 at 8:27
  • I entered with GParted and created an NTFS partition for half of the disk, leaving the other half unallocated. When I booted with a Windows installation USB and ran "list disk" in the terminal, it didn't recognize the disk, only showing the USB drive.
    – Electrocode
    Commented Mar 31, 2023 at 8:41

1 Answer 1

Reset to default
0

I found the solution.
It's necessary to manually install the Intel Rapid Storage Technology (IRST) driver.

https://www.asus.com/us/support/FAQ/1044458/

Improve this answer
2
  • 1
    By doing that you eliminate the possibility of booting to Linux . Intel RST should not be required.
    – Ramhound
    Commented Mar 31, 2023 at 12:06
  • Can you explain why, or how can I fix it?
    – Electrocode
    Commented Apr 4, 2023 at 14:30

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .