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so I bought a 2 monitor for my pc, the thing is that the hdmi in the msi part of my pc (where i connect the mouse, the keyboard and all the stuff) is not working... I checked videos and entered in the bios manager, but the option to activate multiply monitor is not aviable.

Graphics card is the NVIDIA GeForce GTX 1060 3GB And the motherboard is: B450 GAMING PLUS (MS-7B86)

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Click for full size

I decided to buy a connector that transforms an hdmi to 2 hdmi's but that only duplicates the screen, do not extends it.

Does anyone knows how to fix it? Or how to contact directly with msi so they can give me a solution?

NEW: BIOS panel

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UPDATE: These are the ports from the graphics, I hope it helps (it uses a DP and only 1 HDMI port. I can always buy an adapter for the DP or the DVI-d if this don't work.

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  • Without knowing more details, there's nothing anyone can say right now. What's the motherboard? Does it have a graphics card [& which one, precisely]? AT least show us a picture of what you're trying to plug it into. BTW, you can't split one HDMI into two signals. It just doesn't work that way.
    – Tetsujin
    Commented Jun 25, 2021 at 12:43
  • Answer is a placeholder based on the picture so far. If your GPU has its own dedicated outputs, you may be able to run another HDMI from there. The picture you uploaded only shows the motherboard's own outputs. The GPU may have its own, independant ports.
    – Tetsujin
    Commented Jun 25, 2021 at 13:10
  • The CPU model is the MS-7B86. The thing is that one hdmi is connected to the motherboard and the other to the graphic card (the one that works)
    – HttpDefi
    Commented Jun 25, 2021 at 13:21
  • We need to see a picture of the graphics card, then. BTW, the motherboard is MS-7B86. We have no idea what the CPU is, yet.
    – Tetsujin
    Commented Jun 25, 2021 at 14:41
  • CPU is: AMD Ryzen 5 1600X Six-Core Processor, 3600 Mhz. I also added more img's so you can see nothing appears in the section Integrated Graphics Configuration
    – HttpDefi
    Commented Jun 25, 2021 at 15:27

1 Answer 1

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After the addition of the GPU output panel…

What you appear to have are 1 DVI-D, one HDMI & 3 DisplayPort connectors.
It is unlikely that all those will work simultaneously, some will be shared, but it is very likely one of each type will work [& possibly two of the DisplayPort connectors].

So - you cannot directly connect two HDMI cables - there's nowhere to put them. Your earlier picture of the motherboard's video outputs are probably connected to nothing internally. They are designed for CPUs with onboard [APU] graphics, which your Ryzen 5 1600X doesn't have.

What remains to you are those direct connections from the PCI graphics card.

If either of your displays has a DisplayPort or DVI-D connector, then that is the obvious first choice. Buy a simple cable to match.
If they only have HDMI, then you will need a converter, from DVI-D or from DisplayPort, to HDMI.

Previous answer, before we had full details…

You cannot "split" HDMI into multiple independent signals. As you've discovered, a 'splitter' cable just duplicates the same image to two displays.

You will need to use a DVI-D cable to your other monitor, or get a DVI-D to HDMI converter if the display can't take DVI-D.

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  • It should work with a cheap passive DVI-D to hdmi adapter, depending on use-case (probably not 4k resolution; movie content control may not work) as they hgave an overlapping specification and are electrically compatible. The DP ports on Nvidia cards are purportedly "dual-mode" which means the OP may be able to use passive adapter in that case also. I am surprised the card didn't come bundled with am DVI-HDMI adapter: the last 2 cards I got had one in the box.
    – Yorik
    Commented Jun 25, 2021 at 16:15
  • @Yorik - We have yet to actually see the working outputs at all. All we have so far are the mobo outputs, probably connected to nothing. This answer is still based on that initial revelation & as noted in comments above, is still waiting for clarification.
    – Tetsujin
    Commented Jun 25, 2021 at 16:17
  • he added photos. but your answer is correct, he needs an adapter. I was only extending the answer in that that a cheap passive one may be possible. The OP does not seem acquainted with the APU concept which adds to the confusion
    – Yorik
    Commented Jun 25, 2021 at 16:23
  • The photos are of an app… all we need is a photo of the back-end of the graphics card… The original photo is of an output we now know cannot be functional.
    – Tetsujin
    Commented Jun 25, 2021 at 16:25
  • I see a photo with 3 DP, one hdmi and a dvi-d in a double-wide PCI configuration
    – Yorik
    Commented Jun 25, 2021 at 16:35

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