I am attempting to Live Stream with my Canon XA10 using a BlackMagic Intensity Shuttle and StreamLabs OBS. I can't seem to get a picture in either the BM Desktop Video, BM Media Express, or OBS. I see the Intensity Shuttle in the Device Manager (says it is working properly). B< Desktop Video recognizes the shuttle, and so does StreamLabs OBS. However, all I get is a black screen. I am not getting any picture. I have the HDMI Output turned on the Canon XA10. The Video Output states it is 1920 X 1080p. I have tried matching all kinds of video settings (e.g. 1080p30) and still I get no video.
Any suggestions?